USCA24R0082_0001 CLE Accreditation Services Vendor QA.pdf
PDF 155 KB Posted
- Attached to
- AOUSC CLE Accreditation Services
- Solicitation number
- USCA24R0082
- Issued by
-
Administrative Office of the U.S. Courts
About this file
This document is a Question and Answer (Q&A) related to a Request for Proposal (RFP) for CLE Accreditation Services solicited by the Administrative Office of the U.S. Courts (AOUSC). The RFP seeks services to provide web-based CLE accreditation management, including tracking attendance, issuing certificates, and obtaining accreditation in up to 49 states. The proposed solution must be FedRAMP authorized at the moderate impact level. Key details include:
The AOUSC is a single-activity CLE provider, currently accessing CLE sponsor portals in several states, but not set up for bulk importing of courses/attendance. They seek full course approval in all applicable states, though some programs are only offered in certain formats. The AOUSC currently uses custom certificates and allows accreditation to expire rather than renewing. They host approximately 65 programs per fiscal year, with certificates issued 15-30 days after program completion. The AOUSC currently uses event hosting platforms like CVENT for on-demand programs.
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USCA24R0082_0001 CLE Accreditation Services Vendor Q&A
General Requirements
1. Will a proposal be considered for acceptance if the platform is not currently FedRAMP certified? Would the AOUSC disqualify an offeror if the certification they are in the process of obtaining FedRamp certification? Are alternate security verifications available to accept a bid in the meantime? (Section C-1 Item 3)
ANSWER: The proposed solution shall be web-based and hosted in a contractor’s cloud environment. Only the contractor’s cloud environment shall be FedRAMP authorized at an impact level of moderate. No other security certifications or pending FedRAMP authorizations shall be accepted for the proposed cloud environment. SOW Section 3 has been updated accordingly.
2. Page 7, Section C-1 SOW, 1 o Please provide a list of the 49 states that require notification and/or apply for approval
ANSWER: Please refer to Attachment 5_CLE_Infosheet_FILLABLE PDF JUNE2024.
3. Page 7, Section C-1 SOW, 1 o Please provide additional detail and expectations on the requirement below. Since the programs are not hosted on the platform, is a Self-Attestation Statement and/or presence verification code entry sufficient to meet the need?
The platform will also verify attendance of participants that attend Training Division (TD) programs.
ANSWER: In accordance with SOW Section 3.6 (CLE Tracking & Automated Form Issuance), the Government will manually upload attendee registrations into the CLE web-based platform.
AOUSC Sponsor Information (in reference to 3.1 CLE Accreditation Services)
4. Are you a multi-activity provider or a single-activity provider in California?
ANSWER: The Government is a single-activity provider.
5. If you’re an Accredited Sponsor in NY, which format(s) are you approved for?
ANSWER: No, the Government is not accredited in New York.
6. Do you have access to state sponsor portals? Which ones?
ANSWER: Yes. Please see the list below.
FLORIDA
GEORGIA
ILLINOIS
IOWA
MISSOURI
NEW JERSEY
NEVADA
PENNSYLVANIA
TENNESSEE
WASHINGTON
WISCONSIN
WEST VIRGINIA
DELAWARE
COLORADO
KANSAS
KENTUCKY
MINNESOTA
MONTANA
NEBRASKA
NEW MEXICO
OHIO
OREGON
RHODE ISLAND
TEXAS
7. Are you currently set up for bulk importing of courses and/or attendance in Illinois or Pennsylvania?
ANSWER: No, the Government submits courses and/or attendance individually.
8. Do you pay application fees in any of the following states:
a. Alaska
b. Florida
c. Hawaii
d. Iowa
ANSWER: No, the Government does not pay application fees in the listed states.
Process Information (in reference to 3.1 CLE Accreditation Services)
9. What is your current process for getting courses approved?
ANSWER: The Government applies according to the regulations of the different states.
10. Do you get all courses approved in all states, or certain courses in some states and other courses in others?
ANSWER: No, the states determine whether a course is approved or not.
11. Do you seek full course approval in all states or do you rely on reciprocity anywhere?
ANSWER: Yes, the Government seeks full course approval in all states where credit is applicable.
12. Which specific states or jurisdictions are you seeking CLE credit in?
a. SOW refers to 49 states but Michigan, Maryland, Massachusetts, and South
Dakota don’t require CLE (and don’t have any CLE approval process as a result)
b. Are you looking to get all of your programs approved in all desired states, or certain programs in certain states and other programs in other states?
ANSWER: Yes, the Government seeks full course approval in all states where credit is applicable.
13. Are all of your programs being offered in all of the formats mentioned, or are some programs offered in some formats and others offered in other formats?
ANSWER: No, all programs are not offered in all of the formats as listed in the SOW.
Some programs are offered in some formats and others are offered in other formats.
14. After a course has been available on demand for a certain period of time and some of the state approvals have expired, do you intend to renew their approval and continue to offer them again or do you allow the accreditation to expire?
ANSWER: The Government allows the accreditation to expire and the attorney has to appeal to the state for credit on their own where applicable.
15. How do you verify attorney attendance for:
a. In-person
b. Webcast/webinar
c. On-Demand
d. Hybrid (some attendees via Webinar while others are in person)
ANSWER: Attendance verification varies based on the type of course.
16. How do you deliver certificates currently?
a. Do you have custom certificates you’d like to continue using?
b. Do you deliver them immediately upon completion of an on-demand program or is there a delay? What’s the expected time frame?
ANSWER: Currently, certificates are emailed out to attendees. | Yes, the Government uses custom certificates. Please refer to the templates provided via Attachment 6.1 and Attachment 6.2 for CLE programs and Attachment 7 for Non-CLE programs. | Per SOW Section 3.6, certificates shall be delivered within 15-30 days of program completion, as required by each applicable state.
17. How often are you hosting or adding new programs? Do you have a regular cadence of hosting a relatively even number of programs every month, or do you hold most of them around certain dates?
ANSWER: The Government hosts 65 total programs per fiscal year. The government holds programs in every month of the fiscal year.
Application Information (in reference to 3.1 CLE Accreditation Services)
18. How is the AOUSC currently distributing on-demand programs? Is there an existing LMS or other platform in use, and if so, what platform?
ANSWER: Per SOW Section 3.2, the government uses event hosting platforms such as
CVENT.
19. For on-demand programs, will the AOUSC upload completions on a weekly, monthly, or some other cadence? What is the current workflow for certificate and reporting for on-demand programs?
ANSWER: The Government shall provide completion certificates for on-demand programs after manual verification. Upon request of the individual participant.
20. What jurisdictions does the AOUSC currently have status as an approved CLE provider?
ANSWER: Please refer to Attachment 5_CLE_Infosheet_FILLABLE PDF JUNE2024.
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