UPS SOW Attachment 5.pdf

Statement of Work

UPS and Battery Maintenance Air Force Services Center

JBSA LACKLAND AFB, TX

1.0 BACKGROUND: The Air Force Services Center (AFSVC) requires onsite Uninterruptible Power Systems (UPS) maintenance for one (1) Liebert NX 80-120 UPS as well as forty (40) sealed batteries.

The Routine UPS and Battery maintenance renewal is essential to support AFSVC's data center UPS and Battery sustainment which supports all the applications and equipment residing in the AFSVC's data center located at Lackland AFB. The UPS and Battery equipment is powered by Liebert Power Products. Only authorized Vertiv service providers for Liebert power product lines can provide service support on the equipment.

2.0 DESCRIPTION OF SERVICES: The purpose of this SOW is to provide one (1) on-site Preventative Maintenance (PM) Service to the UPS system (All 3-Phase models) annually and two (2) PM services for 40 Enersys HX505 sealed batteries semi-annually, for a Base + 3 Option Years.

2.1 PERFORMANCE REQUIREMENTS:

2.2 Services will be performed by professionals that are Vertiv factory-trained and authorized technician equipped with Vertiv proprietary tools and software. Vertiv Customer Engineers and Vertiv Partners are the only approved OEM service providers for Liebert products.

2.3 Response time for repairs after the contractor is notified shall be within four (4) hours on-site emergency response, 7 days/week, 24 hours/day, within 150 miles of a Vertiv’s Service city.

2.4 Processes for Repair and Maintenance are as follows:

2.4.1 Preventive maintenance services shall be performed at customer’s location during regular business hours as defined in section 3.0 Hours of Operation. The cost of mileage and labor for service calls will be borne by the contractor. A Government POC will escort contractor personnel at all times while contractor is onsite providing maintenance and repairs. The Government POC will remain with contractor until maintenance and or repairs are completed. Upon completion of service, inspections and acceptance by Government POC to acknowledge the receipt of service by signing the contractor invoice or service repair request documentation.

2.4.2 Contractor shall perform an annual preventative maintenance on the UPS system (All 3- Phase models). During the scheduled annual preventative maintenance, the contractor shall perform the following service during the annual preventative maintenance:

- Perform temperature check on all breakers, connections, and associated controls. Repair and/or report all high temperature areas.

- Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components.

- Check air filters for cleanliness. (if applicable)

- Check rectifier and inverter snubber boards for discoloration.

- Conduct diagnostic review with proprietary access to internal event logs.

- Record all voltage and current meter readings on the module control cabinet or the system control cabinet.

- Measure and record the dc float voltage at the UPS and at the battery.

- Measure and record the ripple voltage and current.

- Check power capacitors for swelling or leaking oil (if applicable).

- Check power capacitors for swelling or leaking oil (if applicable).

- Check for DC capacitor vent caps that have extruded more than 1/8" (if applicable).

- Measure and record harmonic trap filter currents (if applicable).

- Check the inverter and rectifier snubbers for burned or broken wires.

- Check all nuts, bolts, screws, and connectors for tightness and heat discoloration.

- Check fuses on the DC capacitor deck for continuity (if applicable).

- With customer approval, perform operational test of the system, including unit transfer and battery discharge.

- Calibrate and record all electronics to system specifications.

- Check or perform Engineering Field Change Notices (FCN) as necessary.

- Measure and record all low-voltage power supply levels.

- Record phase-to-phase input voltage and currents.

- Record real and apparent power for each phase.

- Review system performance with customer to address any questions and to schedule any Repairs.

- Battery Inspection Service performed during the UPS Annual PM Service which includes the following:

- Check integrity of battery cabinet (if applicable).

- Perform a visual inspection of the battery, battery cabinet or rack and battery room and note any deficiencies and recommendations.

- This inspection is not intended to replace a full preventative maintenance program for the battery system.

- Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned.

2.4.3 Contractor shall perform semi-annual preventative maintenance on the sealed batteries.

During the scheduled preventative maintenance, the contractor shall perform the following service during the semi-annual preventative maintenance:

- Inspect the appearance and cleanliness of the battery and the battery room. Clean normal cell top dirt accumulation (to be done only with battery offline).

- Measure and record the total battery float voltage and charging current.

- Measure and record the overall AC ripple voltage.

- Measure and record the overall AC ripple current.

- Visually inspect the jars and covers for cracks and leakage.

- Visually inspect for evidence of corrosion.

- Measure and record the ambient temperature.

- Verify the condition of the ventilation equipment, if applicable.

- Verify the integrity of the battery rack/cabinet.

- Measure and record 100% of the cell temperatures.

- Measure and record the float voltage of all cells.

- Measure and record all internal impedance readings.

- Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned.

- Verify approval for Battery Life program.

- Annual Service (include the above, plus):

- Re-tighten all connections to the battery manufacturer’s specifications.

- Measure and record all battery connection resistances in micro-ohms, when applicable.

- Corrective Maintenance Performed as Required:

- Refurbish cell connections as deemed necessary by the detailed inspection report.

-Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned.

2.4.4 For repairs upon equipment failure, customer shall notify contractor immediately. After notification, contractor shall examine the failed equipment and determine the problem/issue. If the equipment can be repaired, contractor will service the equipment. The contractor will provide documentation for the replacement of parts, if applicable. Once approved by the customer, the contractor will order the replacement part and arrange a date for installation.

2.4.4.1 CLIN 1 – One Preventative Maintenance on NX 80-120 UPS (S/N 21012003002104010004)

Base Year Period of performance 9/15/2024 to 9/14/2025

Option Year 1 Period of performance

9/15/2025 to 9/14/2026

Option Year 2 Period Of performance

9/15/2026 to 9/14/2027

Option Year 3 Period of Performance

9/15/2027 to 9/14/2028

2.4.4.2 CLIN 2 – Two Battery Preventative Maintenances on 40 Sealed Batteries (S/N

21012003002104010004)

Base Year Period of performance 9/15/2024 to 9/14/2025

Option Year 1 Period of performance

9/15/2025 to 9/14/2026

Option Year 2 Period Of performance

9/15/2026 to 9/14/2027

Option Year 3 Period of Performance

9/15/2027 to 9/14/2028

3.0 HOURS OF OPERATION, LOCATION, AND TIMES. The contractor shall perform the Preventative Maintenance required under this contract Monday through Friday schedule from 0800 through 1600 hours.

3.1 Holidays. AFSVC follows the Federal Government schedule for holidays provided during each work year. The holidays recognized by the Federal Government schedule are: New Year's Day, Dr.

Martin Luther King Jr's Birthday, President's Day, Memorial Day, Juneteenth, Day Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day. Down days declared by the Air Force Military Command (AFMC) Commander are considered a duty day and are not included in the definition of holiday. Family Days are considered a duty day and are not included in the definition of a holiday.

3.3 Inspection and Acceptance of Services: AFSVC/VTOI shall be responsible for the acceptance and approval of all maintenance and repairs. They shall be reached at 210-369-0945 for coordination and acceptance by the Government POC at completion.

3.4 Location:

Delivery Address: Attn: Timothy Urbina

AFSVC/VTOI

3515 S. General McMullen St.

JBSA Lackland AFB, TX 78226 Mr. Timothy Urbina, 210-369-0945, timothy.urbina.2@us.af.mil

3.5 Obtaining Base Identification and Vehicle Passes

3.5.1 As prescribed by AFFARS 5352.242-9000, Contractor access to Air Force installations, the contractor shall comply with the following requirements:

3.5.1.1 The Contractor shall obtain base identification and vehicle passes for all contractor personnel who will visit or perform work on the Air Force installation(s) cited in this contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished identification badges while visiting or performing work on the installation

3.5.1.2 No later than 10 working days prior to contract commencement, the contractor shall submit a written request with the request for base access for all personnel conducting work in support of this contract. Included in the request for base access shall be names of contractor employees needing access to the base, including full legal name (given at birth), date of birth, place of birth, citizenship, sex, race, SSAN, state issued I.D. Card/Driver’s License/Passport/VISA/Resident Alien #, current address, and phone number. The government point of contact will submit this information to issuing Visitor Control Center for processing. Contractors will present government (state or federal) issued ID, and INS Form

9 (I-9), before being issued a pass to enter the installation. A Wants and Warrants check is conducted for every person before a pass is issued

3.5.1.3 Contractor personnel shall be required to present proof of government identification to base security forces before being issued a pass to enter the installation. Before being issued a pass to enter the installation a Wants and Warrants check will be conducted for each individual.

3.5.1.4 Vehicles owned by the contractor with the company name permanently printed on them are not required to obtain a pass as long as the current contract is presented at the time of entry. However, current liability insurance, state inspection sticker, and vehicle registration is required. The person driving the vehicle must have a valid operator license for the type of vehicle.

3.5.1.5 The contractor is responsible for ensuring employees report to the appropriate Visitor Control Center, to present their Form I-9 (Employment Eligibility Verification).

3.5.1.6 Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification credentials issued to contractor employees are returned to the issuing office. If a contractor employee has been terminated, the credentials will need to be retrieved and returned to the issuing activity so that employee does not have base access. If the credential is not retrieved, then Security Forces will need to be notified so that base access is not allowed.

3.3.1.7 Firearms shall not be brought on base under any circumstances.

3.3.1.8 Failure to comply with these requirements may result in withholding of final payment.

4.0 MOTOR VEHICLE TRAFFIC

4.1 Traffic Laws: The contractor and their employees shall comply with base traffic regulations.

4.1.2 Installation Traffic Codes. The Joint Base San Antonio (JBSA), traffic code conforms to the applicable Texas Transportation Code (TRC). Should conflicts occur, the TRC will take precedence.

4.1.3 Operators and passengers of all vehicles operated on JBSA will wear seat belts in the manner designed by the manufacturer (e.g., wear seatbelts with shoulder straps/belts over the shoulder, not under the arm).

4.1.4 Traffic Violation Reports. JBSA has primarily exclusive legislative jurisdiction and therefore may issue traffic violators the DD Form 1408 Armed Forces Traffic Ticket or a Central Violations Bureau (CVB), United States District Court Violation Notice.

4.1.5 Radar Detection Devices. Use of radars or laser detection devices is prohibited on JBSA.

4.1.6 Wearing portable headphones, earphones, cellular phones, iPods or other listening and entertaining devices (other than hearing aids), while walking, jogging, running, bicycling, skating, or skateboarding on roadways is prohibited to all persons. Use of listening devices impairs the recognition of emergency signals, alarms, and announcements, approaching vehicles, and human speech and outside noise in general.

4.1.7 Speed limits for JBSA (unless otherwise posted), are 25MPH for main base and 10MPH for parking lots. EXCEPTION is for emergency vehicles responding to an emergency.

4.2 Rules of the Road.

4.2.1 Emergency Vehicles. Drivers will use due care and caution while responding to emergencies and will emergency lights/devices as appropriate (moving violation, other moving violation; three points).

4.2.2 Do not pass another moving vehicle, except bicycles, mopeds or special purpose vehicles on JBSA unless in a passing area (broken yellow line) and only when safe to do so (moving violation, improper passing; four points).

4.2.3 Operators will not drive a vehicle on JBSA at such a slow rate of speed as to impede or block the normal flow of traffic, except when necessary for safe operations (moving violation, speed too slow;

two points).

4.2.4 Operators who drive a vehicle on JBSA in excess of 20 MPH over the posted speed limit within the confines of JBSA will be subject to an automatic 30 day, on the spot, pre-signed driving suspension notice will be issued by the Security Forces Patrolman (moving violation, speed in excess of 20 MPH;

30-day suspension).

4.2.5 Operators who use a non-hands free cellular device while operating a motor vehicle within the confines of JBSA will be subject to an automatic 30-day, on the spot, pre-signed driving suspension notice will be issued by the Security Forces Patrolman (moving violation, use of a non-hands free cellular device; 30-day suspension).

4.2.6 All vehicles entering and exiting the base at the installation entry points and controlled/restricted areas contained therein are subject to inspection and/or search.

4.2.7 Failure to comply with random, command-directed inspections/searches may result in detainment, apprehension and/or debarment from the installation. Additionally, persons refusing to submit to command-directed random installation entry point checks will have their driving privileges suspended/revoked for one year. An immediate revocation/suspension letter will be issued.

4.2.8 Implied consent to blood, breath or urine tests. TRC, Title 7, Subtitle J., Chapter 724. Information on implied consent to blood, breath or urine tests will be provided to all newcomers during base in-processing. Any individual who operates any vehicle on JBSA whose BAC limit is at or above 0.08 grams of alcohol per 100 milliliters of blood or whose BAC is 0.08 grams of alcohol per 210 liters of breath will be subject to an automatic driving suspension. For Commercial Driver’s License (CDL) holders, meeting or exceeding 0.04% BAC will be subject to an automatic driving suspension IAW the TRC Chapter 522.081(b)(4)(A).

4.2.9 Flag Protocol. Dependents or visitors to a military installation are required to show respect for the United States flag. Failure to do so renders them subject to exclusion from the installation. If in a vehicle, during Reveille or Retreat, the vehicle operator should safely pull the car to the side of the road and stop. All occupants should sit quietly while the national anthem is played and remain parked until the last note of “To The Colors” or the national anthem sounds (or the flag is fully raised or lowered).

All sporting or physical training activities will stop during Reveille and Retreat (if the flag is being raised or lowered) with proper honors shown to the flag. If the base flies the United States flag continuously for 24-hours with only Reveille or Retreat played, and there is no action (raising or lowering) the flag, individuals on foot are not required to stop and render proper courtesies (holding hand over heart). Reveille and Retreat on their own are bugle calls only. The playing of “To The Colors,” the national anthem or the raising or lowering of the flag, is what requires proper honors to be displayed to the flag – whether in a vehicle or on foot.

4.2.10 The contractor shall comply with Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS), and local search/identification requirements.