UPLC-MS Service Contract Statement of Work.pdf
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- Attached to
- Ultra Performance Liquid Chromatograph Mass Spectrometer Service Contract Federal contract opportunity
- Solicitation number
- 12505B23Q0242
About this file
This statement of work outlines requirements for a service contract to maintain an ultra performance liquid chromatograph mass spectrometer. The contract must provide field service engineer labor, travel, and parts for corrective maintenance visits within three business days of a request. It also requires priority technical support with immediate response times, an annual preventative maintenance visit including a standard maintenance kit, and discounts on additional preventative maintenance. Software and firmware updates must be provided upon request and in conjunction with scheduled maintenance visits. All items must be delivered by September 1st. The related federal contract opportunity is solicited by the Department of Agriculture Agricultural Research Service Midwest Area to maintain a Waters UPLC tower, photodiode array detector, and Xevo tandem quadrupole mass spectrometer located in Wooster, Ohio for analyzing plant tissue samples.
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Statement of Work (SOW) Project: Ultra Performance Liquid Chromatograph Mass Spectrometer Service Contract
GENERAL INFORMATION
1.0 Scope of Work: Purpose is to procure a service contract for an Ultra Performance Liquid
Chromatograph Mass Spectrometer, which is used to identify and quantify analytes in plant tissues. The UPLC-MS needs to be properly maintained to ensure samples are analyzed accurately.
2.0 Background: The Wooster, OH worksite of the Application Technology Research Unit analyzes tissues for pesticide residues to further understand how these compounds can be safely used for insect pest management. Large numbers of samples are analyzed using the LC-MS. The UPLC, purchased from Waters, is already on site.
CONTRACTOR REQUIREMENTS
3.0 Technical Requirements/Tasks: Provide a service contract for a Waters UPLC tower, photodiode array detector (PDA), and Xevo tandem quadrupole mass spectrometer (MS).
This service contract must contain all of the following:
• Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time of 3 business days
• Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools
• One (1) scheduled annual preventative maintenance visit (a standard PM kit to be included)
• Discount on additional preventative maintenance
• Software and firmware updates upon request and in conjunction with a scheduled preventative maintenance or corrective maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)
4.0 Deliverables / Schedule: All items must be delivered NLT Sep 1st.
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