Updated PWS - Janitorial Services.docx

1.0 BACKGROUND

The U.S. Department of Veterans Affairs (VA) Financial Service Center (FSC) provides financial services within the Department and to other government agencies (OGAs). We provide innovative financial and data analytics services to our customers, empowering them to focus on Veterans, their family members, and caregivers. The Doris Miller VA Medical Center’s normal business hours are between 7:30 a.m. to 4:30 p.m. Monday through Friday.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541, "Federal Information Security Management Act (FISMA) of 2002"

2. Federal Information Processing Standards (FIPS) Publication 140-2, "Security Requirements For Cryptographic Modules"

3. FIPS Pub 201, "Personal Identity Verification of Federal Employees and Contractors," March 2006

4. Software Engineering Institute, Software Acquisition Capability Maturity Modeling (SA CMM) Level 2 procedures and processes

5. U.S.C. § 552a, as amended, "The Privacy Act of 1974"

6. Department of Veterans Affairs (VA) Directive 0710, "Personnel Suitability and Security Program," May 18, 2007

7. VA Directive 6102, "Internet/Intranet Services," July 15, 2008

8. 36 C.F.R. Part 1194 "Electronic and Information Technology Accessibility Standards," July 1, 2003

9. 0MB Circular A-130, "Management of Federal Information Resources,"

10. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

11. VA Directive 6500, "Managing Information Security Risk: VA Information Security Program," September 20, 2012

12. VA Handbook 6500, "Risk Management Framework for VA Information Systems-Tier 3: VA Information Security Program," September 20, 2012

13. VA Handbook 6500.1, "Electronic Media Sanitization," March 22, 2010

14. VA Handbook 6500.2, "Management of Data Breaches Involving Sensitive Personal Information (SPI)", January 6, 2012

15. VA Handbook 6500.3, "Certification and Accreditation of VA Information Systems," November 24,2008

16. VA Handbook, 6500.5, "Incorporating Security and Privacy in System Development Lifecycle" March 22, 2010

17. VA Handbook 6500.6, "Contract Security," March 12, 2010

18. Project Management Accountability System (PMAS) portal (reference PWS References -Technical Library at https://www.voa.va.govD

19. OIT Pro Path Process Methodology (reference PWS References - Technical Library and Pro Path Library links at https://www.voa.va.gov/) NOTE: In the event of a conflict, OIT Pro Path takes precedence over other processes or methodologies.

20. National Institute Standards and Technology (NIST) Special Publications

21. VA Directive 6508, VA Privacy Impact Assessment, October 3, 2008

22. VA Directive 6300, Records and Information Management, February 26, 2009

23. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

3.0 SCOPE OF WORK

The Contractor shall provide management, supervision, labor, materials, equipment, transportation, and supplies necessary to provide janitorial and related services to the Doris Miller VA Medical Center, 4800 Memorial Drive, Waco, TX 76711, Bldg. 92., consisting of a portion of the 1st Floor and the 2nd Floor. The square footage of Bldg. 92, 1st and 2nd Floor, is approximately 14,000 square feet (2,000 sq ft - 1st Floor & 11,704 sq ft - 2nd Floor).

The Contractor shall perform janitorial services to present a clean, neat, and professional appearance at Doris Miller VA Medical Center Building 92, 1st and 2nd Floor in accordance with Building Owners and Managers Association (BOMA) commercial standards; all local, state, and federal laws; and the requirements of this Performance Works Statement.

The Contractor shall direct daily cleaning operations, supervise personnel, develop cleaning schedules, make quality control inspections, hire and train employees, communicate and coordinate with building personnel, and provide all cleaning supplies and equipment.

The Contractor shall accomplish all work under this contract in accordance with:

(1) current Joint Commission on Accreditation of Hospitals Manual (JCAHO);

(2) Occupational Safety and Health Agency (OSHA);

(3) Environmental Protection Agency (EPA) and hazardous materials requirements; all regulations cited in this contract, all applicable local, state, and federal laws, regulations, codes, and directives; and industry standards.

The Contractor shall obtain and maintain, at its expense and at all times during the term of this contract, necessary licenses, permits, training or other authorizations which may be necessary to perform the tasks of this contract.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The period or performance shall consist of one 12-month base period, with four 12-month option periods.

The Doris Miller VA Medical Center’s normal business hours are between 7:30 a.m. to 4:30 p.m. CST. Monday through Friday excluding federal holidays. The Contractor shall perform janitorial services Monday through Friday. Cleaning services shall be provided during the hours of operation, except for the following Federal holidays set by law (USC Title 5 Section 6103). This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays. The Contractor may be required to work during holidays and Saturdays for reported emergencies as directed by the CO.

There are ten (11) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five (5) are set by date:

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other seven (7) are set by a day of the week and month:

4.2 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed at the:

Doris Miller VA Medical Center 4800 Memorial Drive Building 92, 1st and 2nd Floor Waco, TX 76711

4.3 TRAVEL

Local travel may be required to perform the tasks associated with this effort. Travel shall be in accordance with the Federal Travel Regulations and requires advanced concurrence by the COR.

5.0 SPECIFIC TASKS AND DELIVERABLES

5.1 DAILY JANITORIAL SERVICES

The Contractor shall ensure all the following are completed. All cleaning should in accordance with industry standards.

5.1.1 BREAK ROOM

Doors, door frames, associated hardware, window ledges and sills, picture frames, clocks and racks shall be free of dust and debris. All counter tops, table tops and legs, chairs, microwave, condiments and other stands, tops of refrigerators and benches shall be free of dust and debris with the use of disinfectants.

The inside of the designated refrigerators and freezers shall be cleaned as deemed necessary to keep free expired food and debris. All expired items remaining in these refrigerators beyond close of business each Friday shall be discarded.

Vinyl floors shall be free of dirt, film, dust, and debris. Floor mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed; and mats returned to their normal location.

Areas should be free of all paper, trash, spills and other discarded materials. Trash cans should not be to the point of overflowing during normal business hours.

5.1.2 ENTRANCES/LOBBIES/STAIRWELL/CORRIDORS:

All lobbies, corridors, stairwells, and elevator areas shall be free of debris and trash.

Light switch, railing, knobs, tops of doors, door frames and associated hardware, clocks, brackets, silk plants, frames, public phones, racks, shelves, top of cabinets shall be free of dust and debris.

Floor surfaces, stairs, thresholds, and landings shall be free of obvious dirt and debris. All carpet surfaces, cloth furniture and rubber ramps shall be free of dust and debris.

Any moved chairs, floor covering, trash receptacles and tables shall be returned to its original location.

Mats between entrance doors shall be removed when cleaning tile floors and replaced immediately after floor is dry.

Soil and moisture underneath mats shall be removed, and mats returned to their normal location.

Glass on doors, frames, directory boards, display cases, clocks, tabletops and desks shall be free of smudges, fingerprints, marks, and streaks.

Metal surfaces shall be clean and free of smears, stains, and finger marks. They shall be clean and bright and polished to a uniform luster.

Wood surfaces shall be clean and free of dust, smudges and residue.

Furniture shall be free of obvious dust, dirt and debris.

Blinds and drapes shall be dusted and/or vacuumed as necessary to keep a clean appearance.

Drinking fountains shall be free of water marks and any other debris or encrustations. Drinking fountains shall be maintained in accordance with Cleaning Industry Management Standards (CIMS) and Occupational Safety and Health Administration (OSHA) guidelines.

All solid waste generated shall be collected and removed to outside areas designated for trash.

Wastebaskets shall have no odor, and shall be free of spillage, dust, grime and debris. Clear plastic bags shall not be torn or contain residue. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The inside and outside of waste baskets shall be washed and disinfected as necessary. All trash containers shall be emptied and returned to their initial location.

Boxes, cans, paper placed near a trash receptacle and marked "TRASH" shall be removed.

5.1.3 OFFICE AND TRAINING ROOMS

Light switch, railing, knobs, tops of doors, door frames and associated hardware, clocks, brackets, silk plants, frames, public phones, racks, shelves, top of cabinets shall be free of dust.

Desk surfaces, legs, shelves, and boards shall be free of dust.

Floor surfaces, stairs, thresholds, and landings shall be free of obvious dirt and debris. All carpet surfaces, cloth furniture and rubber ramps shall be free of dust and debris.

Any moved chairs, floor covering, trash receptacles and tables shall be returned to its original location.

Mats between entrance doors shall be removed when cleaning tile floors and replaced immediately after floor is dry.

Soil and moisture underneath mats shall be removed, and mats returned to their normal location.

Glass on doors, frames, directory boards, display cases, clocks, tabletops and desks shall be free of smudges, fingerprints, marks, and streaks.

Metal surfaces shall be clean and free of smears, stains, and finger marks. They shall be clean and bright and polished to a uniform luster.

Wood surfaces shall be clean and free of dust, smudges and residue.

Furniture shall be free of obvious dust, dirt and debris.

Blinds and drapes shall be dusted and/or vacuumed as necessary to keep a clean appearance.

All solid waste generated shall be collected and removed to outside areas designated for trash.

Wastebaskets shall have no odor, and shall be free of spillage, dust, grime and debris. Clear plastic bags shall not be torn or contain residue. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The inside and outside of waste baskets shall be washed and disinfected as necessary. All trash containers shall be emptied and returned to their initial location.

Boxes, cans, paper placed near a trash receptacle and marked "TRASH" shall be removed.

5.1.4 RESTROOMS

The Contractor is required to use a disinfectant cleaner for all restroom cleaning.

All fixtures, including metal and chrome surfaces, water closets, urinals, shelving, washbasins, shower stall, mirrors, waste receptacles, dispensers and wall surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

Partitions and walls shall be free of obvious dirt, and dust.

Glass surfaces shall be free of smudges, fingerprints, marks, and streaks.

Floor shall be free of dirt and debris. If the floors require a damp-mop, floors shall be free of streaks, mop strand marks and skipped areas.

Walls, base boards, and other surfaces shall be free of splashing and marking.

The Contractor shall provide and place safety cones in areas that are damp mopped. These cones shall remain in areas until the floor are dry.

Soap and toilet paper dispensers shall always be replenished as needed to maintain an adequate supply.

All solid waste generated shall be collected and removed to outside areas designated for trash. Wastebaskets shall have no odor, and shall be free of spillage, dust, grime and debris. Clear plastic bags shall not be torn or contain residue. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The inside and outside of waste baskets shall be washed and disinfected as necessary. All trash containers shall be emptied and returned to their initial location.

Boxes, cans, paper placed near a trash receptacle and marked "TRASH" shall be removed.

5.1.5 SECURE AREAS

Building 92 has special areas that require additional security levels of clearance to obtain access. If required, contractor will be escorted to these areas if cleaning is required.

Light switch, railing, knobs, tops of doors, door frames and associated hardware, clocks, brackets, silk plants, frames, public phones, racks, shelves, top of cabinets shall be free of dust. Desk surfaces, legs, shelves, and boards shall be free of dust.

Glass on doors, frames, directory boards, display cases, clocks, tabletops and desks shall be free of smudges, fingerprints, marks, and streaks.

Metal surfaces shall be clean and free of smears, stains, and finger marks. They shall be clean and bright and polished to a uniform luster.

Wood surfaces shall be clean and free of dust, smudges and residue.

Furniture shall be free of obvious dust, dirt and debris.

Blinds and drapes shall be dusted and/or vacuumed as necessary to keep a clean appearance.

Floor surfaces, stairs, thresholds, and landings shall be free of obvious dirt and debris. All carpet surfaces, cloth furniture and rubber ramps shall be free of dust and debris. Any moved chairs, floor covering, trash receptacles and tables shall be returned to its original location. Mats between entrance doors shall be removed when cleaning tile floors and replaced immediately after floor is dry. Soil and moisture underneath mats shall be removed, and mats returned to their normal location. If the floors require a damp-mop, floors shall be free of streaks, mop strand marks and skipped areas.

Walls, base boards, and other surfaces shall be free of splashing and marking. The Contractor shall provide and place safety cones in areas that are damp mopped. These cones shall remain in areas until the floor are dry.

5.2 PEROIDIC JANITORIAL SERVICES

5.2.1 SHAMPOO CARPET

The Contractor shall shampoo all carpet once annually. The Contractor shall coordinate with the COR to determine when the shampooing will be accomplished. The Contractor shall submit a schedule of carpets to be cleaned five (5) days prior to the month scheduled.

5.2.2 FLOOR STRIPPING

The Contractor shall strip and refinish the 1st and 2nd floor bi-annually. Floors shall be buffed after application of wax sealant. Floors requiring a finish shall be maintained at a high luster and free of all marks.

5.3 EMERGENCY OR SPECIAL EVENT CLEANING SERVICES (MINOR, MEDIUM, AND MAJOR).

Upon notification, the Contractor shall perform emergency or special event cleaning required in any building, area, or room covered under this contract. The COR shall request janitorial service (services can include, but not limited to, cleanup of overflowed restroom fixtures, spills, broken glass, foreign matter clean up due to an occupant’s sickness, etc.) for the appropriate and required work task(s). Contractor may be required to clean equipment during emergency situations. Contractor shall begin emergency work, as determined by the COR, within one hour of notification, which may be verbal. The COR will notify the Contractor as soon as a special event requirement is known, but no less than twenty-four (24) hours prior to the event. Completion schedule and the severity of the emergency (minor, medium, or major) will be determined for each emergency or special event cleaning service performed.

In case of an emergency condition during Contractor business hours, the Contractor shall divert their staff from their normal duties to meet the condition. When these employees are no longer needed, they shall be directed by the Contractor to return to normal duties.

5.4 PROJECT MANAGEMENT

The Contractor shall provide the supervision of contract work. The Contractor Supervisor shall be available and on-site at all times when contract work is in progress.

The Supervisor shall supervise contract personnel and receive requests and notices (including discrepancy reports) and directions from the COR left via email or with the Contractor sign-in logs.

It is policy of VA that Government direction or supervision of Contractor employees, directly or indirectly, shall not be exercised.

The Contractor shall provide in writing to the COR, within five workdays of contract start date: the names and telephone numbers of the Onsite Supervisor.

The term Onsite Supervisor means a person designated in writing by the Contractor, with authority to act for the Contractor on a day-to-day basis and accept and sign for notices of deductions, inspection reports and all other correspondence on behalf of the Contractor.

The Contractor shall designate an alternate supervisor to act in the absence of the designated Supervisor. The alternate shall have the same responsibilities and authorities.

5.4.1 KEY PERSONNEL

The Contractor shall provide an Onsite Supervisor who shall be responsible for the performance of the work. The Supervisor shall have at least three (3) years of demonstrated experience supervising and/or leading teams in all areas of commercial cleaning. The Supervisor shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The Supervisor shall be available between 7:00 a.m. CST and 10:00 p.m. CST, Sunday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The Supervisor will be notified 24 hours in advanced if the Contractor will be needed on weekends. The Supervisor shall report directly to the COR throughout the performance period.

Substitution of Key Personnel: All Contractors requests for approval of substitutions hereunder shall be submitted in writing to the COR and the CO at least fifteen (15) calendar days in advance of the effective date, whenever possible, and shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete résumé for the proposed substitute, and any other information requested by the CO necessary to approve or disapprove the proposed substitution. The COR and the CO will evaluate such requests and promptly notify the Contractor of approval or disapproval in writing. New personnel shall not commence work until all necessary security requirements have been fulfilled. Any substituted personnel shall have the equivalent or better education, experience, and credentials than the personnel they replace, subject to VA review and approval.

Any Contractor personnel determined to be unacceptable to the aforementioned standards and requirements at any time, shall be removed and replaced by the Contractor at no additional costs to the Government. Contractor personnel are to provide services in a support role, final decisions regarding VA business will only be made by Government personnel.

5.5 REPORTING

5.5.1 ANNUAL

The Contractor shall provide the COR with typed annual schedule of all weekly and periodic cleaning. Both daily cleaning and periodic cleaning schedules shall include specific areas by floor, ascending room number, corridor, lobby number, day of the week, and time of day each specific task shall be performed.

5.5.2 MONTHLY

The Contractor shall provide monthly work reports. The monthly work report shall be a consolidation of all work performed in the month prior. This shall be compared to the annual scheduled requirements to ensure all schedule work is completed. The report shall identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation, including its plan and timeframe for resolving the issue.

The COR shall monitor performance against the Performance Metrics in Section 6.0. It is required that the Contractor shall maintain communication with the COR. Revised work schedules shall be submitted two weeks prior to the end of the month and the new schedule shall begin no sooner than the beginning of the month following submittal.

All reports shall be submitted electronically using a COR-approved tool. Reports shall include detailed explanation for each section. Any damage, accident, or chemical spills on the part of the Contractor shall be included in the monthly work report.

6.0 CONTRACT TYPE

This is a Firm-Fixed Price Contract

7.0 DELIVERABLES

The Contractor shall provide all deliverables identified in the PWS to the COR by the required dates below.

8.0 PERFORMANCE METRICS

The table below defines the performance standards and acceptable performance levels for objectives associated with this effort. All issues will be noted.

Personnel possess necessary knowledge, skills and abilities to perform tasks Deliverables shall be completed accurately and without any critical or severe omissions, or corrections 96% of the time.

Satisfactory or higher

9.0 CONTRACTOR-FURNISHED ITEMS

All equipment, supplies (including paper towels, toilet paper, and soap, in addition to cleaning equipment) shall be Contractor-furnished. Paper supplies and soap shall fit into Government furnished dispensers. The Contractor shall utilize hospital-approved liquid hand soap and germicide. The Contractor shall provide a listing of approved products prior to commencement of performance. The Contractor shall provide to the Government three (3) copies of the Material Safety Data Sheets for all cleaning products used during the performance of this contract. The Contractor shall use no cleaning product until approved by Pope AFB Bioenvironmental personnel.

10.0 GOVERNMENT FURNISHED ITEMS

The Government will provide the Contractor with one room for storage. Large pieces of equipment such as buffers and carpet extractors shall not be stored in this storage room. The Government will supply all paper and soap dispensers. The Contractor shall maintain this space to the same standards as similar area as occupied by the Government and use space only in connection with performance under this contract. The Contractor, at his/her own expense shall restore the space to the condition in which it was received, fair wear and tear expected, at the time of contract completion or termination, except as otherwise approved in writing by the COR. In the case of damaged facilities, the amount of compensation due to the Government by the Contractor shall be the actual cost of the repair.

The Contractor shall notify the COR immediately of any needed repair of assigned space or of any area that may affect performance of contract work, present unsafe or unhealthy condition, or cause any delays or interference of work by employees of the Contractor.

Except for those items or services specifically stated above, the Contractor shall furnish everything required to perform this contract.

11.0 CONTRACTOR STAFF REQUIREMENTS

The Contractor shall ensure that all employees receive training appropriate for work in an office setting. Any staff assigned for the performance of this contract shall have the ability to speak fluently in English. Reasonable accommodations will be provided whenever possible for Contractor employee(s) with disabilities (i.e., hearing impaired, etc.).

Point of Contact: The Contractor shall provide an on-site point of contact between the hours of 7:30 a.m. CST and 4:30 p.m. CST.

Contractor Staff Roster: The Contractor shall provide the COR a current roster of all regular and alternate employees. Employees not listed will not be allowed to work in the facility.

Alternate Employees: The Contractor shall ensure that alternate employees are trained, and security clearances are maintained.

Employee Identification: Contractor personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing clothing bearing the name of the company or by wearing an appropriate badge containing the company name and employee name.

Additionally, employees shall be fully attired.

Miscellaneous: Contractor personnel shall not consume food, snacks, drinks or tobacco products except during specified break periods in appropriate designated break/smoking areas only. Unauthorized smoking, eating, theft or pilferage by Contractor personnel shall constitute adequate cause for the Government to require that the Contractor immediately remove the offender(s) from employment on the premises for the duration of this contract.

12.0 POSITION/TASK RISK DESIGNATION LEVEL(S) AND CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

12.1 POSITION/TASK RISK DESIGNATION LEVEL(S)

Position Sensitivity Background Investigation (in accordance with Department of Veterans Affairs 0710 Handbook, "Personnel Security Suitability Program," Appendix A

previous employers and references listed on the application for employment; an interview with the subject, law enforcement check; and a verification of the educational degree.

[OPM Security Investigations Index (SII), DOD Defense Central Investigations Index (DCII), FBI name check, and a FBI fingerprint check report], a credit report covering a period of 10 years, written inquiries to previous employers and references listed on the application for employment; an interview with the subject, spouse, neighbors, supervisor, co-workers; court records, law enforcement check, and a verification of the educational degree.

The position sensitivity and the level of Background Investigation (BI) commensurate with the required level of access for the following tasks within the PWS are:

Position Sensitivity and Background Check Requirements

The Tasks identified and the resulting Position Sensitivity and BI requirements identify the BI requirements for Contractor Individuals, based upon the tasks the Contractor individual shall be working. The Contractor Staff Roster shall indicate the required Background Investigation Level for each Contractor staff indicate the required Background Investigation Level for each Contractor staff and must be appropriate, according to the individual’s assigned work.

12.0 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

Work will be completed in controlled access VA OIT facility. Each contractor shall provide a state or federally issued photo identification upon arrival to verify identity. The Contractor will obtain and maintain a VA Issued Personal Identification Verification (PIV) credential for all staff providing services under this contract. All contract employees who require access to the VA site(s) and/or access to VA local area network (LAN) systems shall be the subject of a background investigation and must receive a favorable adjudication from the VA Security and Investigations Center (SIC). These requirements are applicable to all subcontractor personnel requiring the same level of Background Investigation. The level of background security investigation will be in accordance with VA Directive 0710 dated May 2, 2016 and is available at: https://vaww.visn16.portal.va.gov/sites/lit/vasic/default.aspx.

It is imperative for the Contractor to provide, at the request of VA, a listing of Contractor personnel performing services under the contract in order for the background investigation process to commence. This list will include name (first, middle, last) social security number; date of birth; city, state, and country of birth.

The following required forms must be submitted to the VA Office of Security and Law Enforcement before contract performance begins:

(i) Standard Form 85, Questionnaire for Non-Sensitive Positions

(ii) Standard Form 86A (EG), Continuation Sheet for Questionnaire

(iii) Electronic Fingerprint Form Fingerprinting is required with the background investigation. Fingerprinting can be done at the local VA Facility. The Electronic Fingerprint Verification Form must be submitted with the above required forms.

The Contractor shall inform the contract employee that when filling out Standard Form 85, that there should be no gaps in employment history. Any gaps in employment history on Standard Form 85 may result in OPM rejecting the documentation for investigation and delay contract performance.

The Contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract and at the request of the VA, submit another employee for consideration.

The Contractor may utilize a private investigating agency if such agency possesses an OPM and Defense security Service certification. A Cage Code number must be provided to the VA Office of Security and Law Enforcement. VA Office of Security and Law Enforcement will verify the information and advise the contracting officer whether Contractor's access to the computer systems can be authorized.

All Contractor employees and Subcontractors are required to complete VA's Privacy training annually. All Contractor employees and subcontractors requiring access to VA computer network are required to complete Cyber Security training courses annually either on-line or hard copy. Documented proof must be provided to the COR.

The Contractor shall notify the COR immediately when their employee(s) no longer require access to VA computer systems.

12.1 GOVERNMENT RESPONSIBILES

The COR will request the Contractor employee's background investigation by the Office of Security and Law Enforcement. The Office of Security and Law Enforcement will notify the Contractor with instructions for the Contractor's employees, coordinate the background investigations, and notify the COR and Contractor of the results of the investigations.

The VA facility will pay for requested investigations in advance. A bill for collection will be sent to the Contractor to reimburse the VA facility. The Contractor shall reimburse the VA facility within 30 days. If timely payment is not made within 30 days from date of bill for collection, then VA shall deduct the cost incurred from the Contractors 1st month's invoice(s) for services rendered.

13.0 PHYSICAL SECURITY AND SAFETY REQUIRMENTS

The Contractor and its personnel shall follow all VA policies, standard operating procedures, applicable laws and regulations while on VA property. Violations of VA regulations and policies may result in citation and disciplinary measures for persons violating the law.

The Contractor and its personnel shall wear visible identification at all times while they are on the premises.

VA does not provide parking spaces at the work site; the Contractor shall obtain parking at the work site if needed. It is the responsibility of the Contractor to park in the appropriate designated parking areas. VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

Smoking is prohibited inside/outside any building other than the designated smoking areas.

Possession of weapons is prohibited.

The Contractor shall obtain all necessary licenses and/or permits required to perform the work, with the exception of software licenses that need to be procured from a Contractor or vendor in accordance with the requirements document. The Contractor shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract.

image1.png image2.png