UH60M Blackhawk TAP SOW Draft_3-20-25.pdf

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UH60M Blackhawk Total Assurance Package Services
Solicitation number
15F06725Q0000177
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This is a draft Statement of Work (SOW) for a Total Assurance Package (TAP) for the FBI's UH-60M Blackhawk helicopter fleet. The comprehensive contract covers six UH-60M helicopters and includes Aircraft Parts Support, Logistics Support, Field Service Representative (FSR) Services, Nondestructive Inspection (NDI) Services, Maintenance and Repair Services, Engineering Services, and UH-60M Specific Pilot Training Support. The contract is structured with a base period from June 2025 to May 2026 and four potential option years extending through May 2030.

Key service requirements include providing parts coverage for components over $200, on-site field service and logistics support representatives, NDI inspections, mobile repair team support, engineering evaluations, and multiple levels of pilot training including Instructor Pilot Refresher Training and Maintenance Test Pilot Familiarization and Refresher Training. The services will be performed at the FBI's Tactical Helicopter Unit (THU) in Quantico, Virginia, with personnel required to have at least a Department of Defense Secret clearance. The contract aims to support the FBI's Hostage Rescue Team (HRT) counterterrorism and Render Safe (RS) program missions by ensuring comprehensive maintenance and operational support for their UH-60M helicopter fleet.

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UH60M Blackhawk

Total Assurance Package Services

Statement of Work

March 20, 2025

1 Introduction

1.1. Scope

This is a requirement for the Tactical Helicopter Unit (THU), Tactical Section (TS), Critical Incident Response Group (CIRG), for contract support for the UH-60M helicopter fleet. This action is to provide a Total Assurance Package (TAP) which includes Aircraft Parts Support, Logistics Support (LSR), Field Service Representative (FSR) Services, Nondestructive Inspection (NDI) Services, Maintenance and Repairs Services, Engineering Services and UH-60M Specific Pilot Training Support.

1.2. Background

In Fiscal Year (FY) 2008 the FBI entered into an Interagency Agreement with the U.S. Army to purchase three (3) UH-60M helicopters using the Army’s contract. After the issuance of the Interagency Agreement, the FBI identified that additional maintenance, logistical support, and training was required. On June 15, 2009, Contract Numbers J-FBI-09-131, J-FBI-09-138 and J- FBI-10-036 were issued for Pilot/Mechanic Training, Logistical Support Services, and the TAP program, respectively. In FY 2014 the FBI again entered into an Interagency Agreement with the U.S. Army to purchase up to three (3) additional UH-60M helicopters. These three additional UH-60M aircraft have been operationally modified and all six UH-60M aircraft are currently operational at the Tactical Helicopter Unit (THU) to support both the Hostage Rescue Team (HRT) counterterrorism and Render Safe (RS) program missions.

1.3. Objective

The Contractor shall provide all supervision, labor, materials, parts, spare parts, incidentals, upgrades, and other services necessary to provide Federal Aviation Regulation certified parts coverage Field Service Representative (FSR) & Logistic Support Representative (LSR) service, Non-Destructive Inspection (NDI) Service to maintain the Sikorsky UH-60M Helicopter. The Contractor shall perform these services in accordance with the terms and conditions of the contract, attachments, Federal Aviation Administration standards, and federal, state, and local laws as applicable.

2. Requirements/Specifications - TAP Program Services and Support Elements

Helicopter Description with serial numbers: Sikorsky UH-60M Helicopter (6)

#S/N 08-20126 - M115 #S/N 14-20716 – M694

#S/N 08-20174 - M127 #S/N 14-20717 – M695

#S/N 08-20173 - M121 #S/N 15-27368 – M697

The following services shall be included in this TAP contract:

Aircraft Parts Support

FSR/LSR Services NDI Service Maintenance and Repair Services Engineering Services UH-60M Specific Pilot Training Support

2.1. Aircraft Parts Support

The TAP contract ensures all covered parts (above $200) needed in support of both scheduled and unscheduled maintenance is supplied to the FBI at a fixed price per flight hour. The TAP Parts program includes coverage of Airframe, Avionics, and Sikorsky Standard option parts which support the aircraft as configured. The engines are covered through a separate contract with the engine manufacturer, General Electric (GE).

2.2. FSR/LSR Services

The FSR is a professionally trained individual available to answer all questions about the operation, maintenance, continued airworthiness, or logistic concerns of the operator(s). This individual also serves as the Contractor’s on- scene manager.

The LSR manages the spares/ground support equipment at the Fredericksburg, Virginia location. The LSR, who shall be familiar with the U.S. Army supply system, will also assist with material warranty considerations with the U.S. Army and other supply support issues for the FBI.

2.2.1. Field Service Representative (FSR)

The UH-60M Field Service Representative (FSR) is a professionally trained individual dedicated to serving the customer's needs while providing support for six (6) UH-60M helicopters. The FSR will be available to answer all questions about the operation, maintenance, continued airworthiness or logistic concerns of the operator(s). The FSR will be located with the customer unit in Fredericksburg, Virginia.

The Field Service Representative (FSR) will:

1. Provide on-the-job training in the areas of maintenance and operation techniques relevant to the repair of the UH-60M aircraft and equipment, including associated test equipment, with special attention given to adjustment, calibration, troubleshooting, bench check routine maintenance, and inspection methods.

2. Provide training, technical support, and liaison assistance on the repair of components that are repairable at the organizational level.

3. Provide guidance and instruction in the use of associated special tools and test equipment.

4. Provide assistance in identifying areas where additional training may be required.

5. Emphasize safety precautions.

6. Demonstrate best method for the installation of modification and retrofit kits.

7. Render technical guidance to resolve difficult and unusual maintenance problems to aid in maintaining continued airworthiness.

8. Provide analysis of maintenance program and recommendations of program improvements

9. Serve as a liaison to SAC for the exchange of information relative to the maintenance of the aircraft including notification of urgent maintenance difficulties and/or material requirements to ensure rapid response to operator readiness requirements.

10. Inherently governmental by providing guidance on the execution and coverage of a government contract.

11. Coordinate all information flow from the LSR and acting as the Senior On-Site Representative for the Customer to the Logistics Program Manager.

2.2.2. Logistics Support Representative (LSR)

The UH-60M Logistics Support Representative (LSR) is a professionally trained individual dedicated to serving the customer's needs while providing support for six (6) UH-60M helicopters. The Logistics Support Representative (LSR) will manage the spares / ground support equipment that come in and out of Fredericksburg, Virginia. The LSR will also assist with material warranty considerations with the U.S. Army and other supply support issues for the customer. LSR will be familiar with U.S. Army supply system. The LSR will be located with the customer unit in Fredericksburg, Virginia.

The Logistics Support Representative (LSR) will:

1. Provide on-the-job logistics training of all personnel covering organizational and intermediate levels of maintenance, operations, and supply related issues on the UH-60M helicopter.

2. Shall render assistance to resolve difficult or unusual logistic problems.

3. Provide direct logistic liaison between SAC and the customer.

4. Assist Government personnel in analysis of logistic difficulties and establishing shipping, handling, and storage procedures that minimize turnaround time and increase efficiency.

5. Assist in the preparation of reports, warranty discussion with the U.S. Army, SAC, and shipping forms.

6. Provide technical assistance in the interpretation of technical orders, manuals, and Engineering drawings pertaining to the UH-60M helicopter.

7. Assist local unit in development of local training plans for recurrent and remedial logistics training.

8. Assist in establishing supply support procedures at the operational site using the facility personnel.

9. Review demands on supply system for accuracy and completeness, recommend alternative solutions to satisfy non-mission capable (NMCS) mission requirements when required parts are not immediately available. Recommend inventory stocking levels based on actual or predicted demands.

10. Submit written monthly reports to the Logistics Program Manager, in contractor format, on the logistical activity that was experienced during that period. Delivery will be electronically to SAC and the current list of addressees.

11. Develop procedures to maintain the Sikorsky Consignment Inventory and provide monthly inventory reports to Logistics Program Manager. Ensure all Consignment inventory is in a secure place with limited access.

12. Assist the Customer in determining TAP Covered vs. Uncovered Parts.

2.2.3. Security Clearances

The FSR and LSR may be required to work under special circumstances with access to sensitive information - for this reason these personnel shall hold at least a Department of Defense Secret clearance.

2.3. NDI Service

The NDI is an examination of the airframe with technology that can detect internal or external imperfections, determine structure, composition, or material properties, and measure geometric characteristics. This is an on-call service.

To be included in this service is NDI team support for main rotor spindle NDI inspections at every 360-hour interval PMI-1 and/or PMI-2 scheduled inspections, support for additional NDI inspections as required per United States Army or manufacturer safety messages, and any other inspections required or requested by the FBI throughout the period of performance.

This NDI support service will be an annual fixed price service for up to five (5) inspections. This price will include all costs associated with the NDI process including, but not limited to, labor, travel, and the inspection itself.

2.4. Maintenance and Repair Services

The Maintenance and Repairs Services is incorporated to facilitate the use of a Mobile Repair Team in cases where aircraft damage cannot be repaired by THU maintenance personnel at the O-Level. These cases would include but are not limited to the non-routine and specific repair of structural airframe cracks and composite panel damage which is beyond the scope of the current aircraft technical manuals (TMs). This is intended to be an on-call service and would only be requested if needed. The FBI’s pilots and maintenance personnel will require logistical support to assist in conducting all Organizational Level (O-Level) scheduled and unscheduled maintenance on their aircraft.

2.5 Engineering Services

The Engineering Services is incorporated to provide engineering recommendations for the continued airworthiness of the UH-60M helicopter fleet. This support consists of engineering evaluation of non-routine damage found to the airframe and its associated parts which are beyond the scope of the current aircraft TMs and airworthiness documents. Engineering services will provide non-routine substantiation, continued airworthiness recommendations beyond normal O-Level scope of repair for any associated repair procedures which may also involve product and process improvements.

This is intended to be an on-call service and would only be requested if needed.

2.6 Uh-60m Specific Pilot Training Support

The contractor shall provide UH60M Specific Pilot Training Support to THU pilots with FBI-owned UH-60M helicopters.

2.6.1 UH-60M Instructor Pilot Refresher Training

The contractor shall provide UH-60M IP Refresher Training to THU student pilots resulting in a refresher in Instructor Pilots (IP) skills and techniques specific to the UH-60M. THU student pilots participating in the training will receive the UH-60M IP skills and techniques necessary to more effectively and safely instruct assigned THU pilots in the operations and emergency procedures of the UH-60M.The Contractor shall provide one (1) Instructor Pilots (IP) to conduct UH-60M IP Refresher Training for up to two (2) current or proposed THU UH-60M IPs (student pilots) simultaneously. THU’s student pilots participating in the training must hold an FAA Certified Flight Instructor (CFI)

– Helicopter endorsement. Training will encompass up to five (5) hours of flight time per THU student pilot. With the exceptions of unforeseen aircraft availability issues and weather delays, the duration is two (2) days for each course of instruction per two (2) THU student pilots. Training shall be completed at THU's location in Quantico, Virginia, utilizing its aircraft, facilities, and resources. The contractor shall train the THU’s student pilots in accordance with Sikorsky Aircraft Corporation’s Aircraft's Standard Work Document, ESM P-1001-UH60M Pilot Training, or the US Army’s equivalent training standards. The Contractor must be officially certified to train to the standards set forth by either the OEM or the US Army. Contractor provided IPs shall be certified and endorsed to provide flight instruction per applicable FAA regulations.

The contractor shall provide UH-60M IP Refresher Training to the student pilot.

The training shall be a refresher of the specific skills needed to perform as a UH-60M IP. Training shall consist of in-depth review and practical application of flight training and instructional techniques for THU IPs to utilize when training THU organizational pilots in the operation of the UH-60M. Student pilots must have completed either a UH-60M or S-70i/M initial or transition course provided by either Flight Safety International Incorporated, Sikorsky Aircraft Corporation, or the US Army. Furthermore, THU student pilots must be designated as a UH-60M pilot-in-command (PIC) prior to UH-60M IP Refresher Training commencing. The Contractor IP will conduct a records review and flight evaluation as required. Evidence of the previous qualifications will be required.

The THU will provide and dedicate at least one (1) fully mission capable UH- 60M helicopter for training daily during the scheduled training period. Training shall be completed in an actual UH-60M helicopter and not a simulator or training device. Delays due aircraft availability and/or weather will affect the training schedule and may incur additional expenses to the THU. Upon completion of the UH-60M IP Refresher Training, the Contractor shall submit a certification of completion to the Contracting Officer Representative (COR) and the FBI’s designated representative. THU student pilots must meet all training standards as outlined in the Contractor’s training syllabus in order to receive a certificate of completion.

2.6.2 UH-60M Maintenance Test Pilot Familiarization Training

The contractor shall provide UH-60M MTP Familiarization Training to THU student pilots. The UH-60M MTP Familiarization Training will provide the THU student pilots participating in the training the UH-60M MTP skills and techniques necessary to effectively and safely conduct OCFs of THU’s fleet of UH-60Ms.

The Contractor shall provide one (1) IP to conduct UH-60M MTP Familiarization Training for up to two (2) current or proposed THU UH-60M MTPs (student pilots) simultaneously. Training will encompass up to ten (10) hours of flight time per THU student pilot. With the exceptions of unforeseen aircraft availability issues and weather delays, each session will be completed within a continuous two (2) week period and no more than ten (10) training days. Training shall be completed at THU's location in Quantico, Virginia, utilizing its aircraft, facilities, and resources. The contractor shall train the THU’s student pilots in accordance with Sikorsky Aircraft Corporation’s Aircraft's Standard Work Document, ESM P-1001-UH60M Pilot Training, or the US Army’s equivalent training standards. The Contractor must be officially certified to train to the standards set forth by either the OEM or the US Army.

Contractor provided IPs shall be certified and endorsed to provide flight instruction per applicable FAA regulations.

MTP Familiarization Training shall acquaint a student pilot to the UH-60M Flight Check Procedures Manual, ground and flight check procedures, problem solving and systems diagnostics, and serviceability determination of UH-60M systems. Additionally, MTP Familiarization Training shall consist of an in-depth review and practical application of flight training procedures and techniques required to properly and safely conduct OCFs.

Student pilots must have completed either a UH-60M or S-70i/M initial or transition course provided by either Flight Safety International Incorporated, Sikorsky Aircraft Corporation, or the US Army. Furthermore, THU student pilots must be designated as a UH-60M pilot-in-command (PIC) prior to UH- 60M MTP Familiarization Training commencing. The Contractor IP will conduct a records review and flight evaluation as required. Evidence of the previous qualifications will be required.

shall be completed in an actual UH-60M helicopter and not a simulator or training device. Delays due aircraft availability and/or weather will affect the training schedule and may incur additional expenses to the THU. Upon completion of the UH-60M MTP Familiarization Training, the Contractor shall submit a certification of completion to the COR and FBI’s designated representative. THU student pilots must meet all training standards as outlined in the Contractor’s training syllabus in order to receive a certificate of completion.

2.6.3 UH-60M Maintenance Test Pilot Refresher Training

The contractor shall provide UH-60M MTP Refresher Training to THU student pilots. The UH-60M MTP Refresher Training will provide THU student pilots participating in the training a refresher of the UH-60M MTP skills and techniques necessary to effectively and safely conduct OCFs of THU’s fleet of UH-60Ms.

The Contractor shall provide one (1) IP to conduct UH-60M MTP Refresher Training for up to two (2) previously qualified THU UH-60M MTPs (student pilots) simultaneously. Training will encompass up to five (5) hours of flight time per THU student pilot. With the exceptions of unforeseen aircraft availability issues and weather delays, each session will be completed within a continuous two (2) day period. Training will be completed at THU's location in Quantico, Virginia, utilizing its aircraft, facilities, and resources. The contractor shall train the THU’s student pilots in accordance with Sikorsky Aircraft Corporation’s Aircraft's Standard Work Document, ESM P-1001-UH60M Pilot Training, or the US Army’s equivalent training standards. The Contractor must be officially certified to train to the standards set forth by either the OEM or the US Army. Contractor provided IPs shall be certified and endorsed to provide flight instruction per applicable FAA regulations.

The MTP Familiarization Course shall reacquaint the student pilot to the UH- 60M Flight Check Procedures Manual, ground and flight check procedures, problem solving and systems diagnostics, and determination of serviceability of the UH-60M systems. Additionally, MTP Refresher Training shall consist of a review and practical application of essential flight procedures and techniques required to properly and safely conduct OCFs. Student pilots must have completed either a UH-60M/S-70i/M initial or transition course provided by either Flight Safety International Incorporated, Sikorsky Aircraft Corporation, or the US Army. Additionally, student pilots must have completed a UH-60M MTP familiarization course, or equivalent, provided by either Sikorsky Aircraft Corporation or the US Army. Furthermore, THU student pilots must be designated as a UH-60M PIC, prior to UH-60M MTP Refresher Training commencing. The Contractor IP will conduct a records review and flight evaluation as required. Evidence of the previous qualifications will be required.

shall be completed in an actual UH-60M helicopter and not a simulator or training device. Delays due aircraft availability and/or weather will affect the training schedule and may incur additional expenses to the THU. Upon completion of the UH-60M MTP Refresher Training, the Contractor shall submit a certification of completion to the COR and FBI’s designated representative. THU student pilots must meet all training standards as outlined in the Contractor’s training syllabus in order to receive a certificate of completion.

3 Key Personnel

Key personnel for this contract are the FSR and LRS.

4 Place of Performance

The performance of the work for the FSR and LSR shall be at the customer’s aviation operations center in Fredericksburg, VA. If an occasion occurs that requires the FSR and/or LSR to travel to support the customer, such travel shall be pre-approved by the Contracting Officer before travel commences. In no event shall the FSR and/or LSR be required to perform the work tasks in a hostile environment.

5 Period of Performance

The period of performance shall consist of one (1) base year and four (4) option years which may be exercised by the Government in accordance with FAR clause 52.217-9. The period of performance will be as follows:

BASE PERIOD 06/012025 to 05/31/2026

OPTION YEAR 1 06/01/2026 to 05/31/2027

OPTION YEAR 2 06/01/2027 to 05/31/2028

OPTION YEAR 3 06/01/2028 to 05/31/2029

OPITION YEAR 4 06/01/2029 to 05/31/2030

6 Deliverables

The Contractor shall provide status reports monthly on a day TBD to the Contracting Officer Representative (COR) via email pertaining to services provided for the billable month.

7 Government Furnished Equipment or Information

None.

8 Personnel Availability

The normal work schedule for the FSR and LSR shall be 8 hours per day, 5 days per week. In addition, the FSR and LSR shall be available on an on-call basis to support specific as-needed customer requirements.

9 Government Representative

The functions inherent to this contract shall be performed by the designated Contracting Officer.

The duly assigned COR shall ensure all actions pertaining to this contract are requested via the Contracting Officer.

9.1 Contracting Officer Representative (COR)

The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract;

providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes. The COR for this contract is Kristina E. Olivarez.

9.2 Contracting Officer (CO)

This contract will be administered by: Melissa Golicz, email: mgolicz@fbi.gov

10 Travel and Other Direct Costs

Travel and Other Direct Costs (ODCs) require pre-authorization by the Contracting Officer.

11 Definitions

Consignment Inventory - an inventory of spare parts that may be consigned by the Service Provider to the Customer.

Covered Parts - those unserviceable parts and components greater than $200 and other than those parts and components identified on the Exclusion List.

Day - a calendar Day in United States.

Dollars or US$ - the lawful currency of the United States of America.

Engine Cycle - each start and stop of the engine.

Flight Manual - a manual that contains information on all aircraft systems, performance data, and operating procedures required for safe and effective operations.

Flight Time - the time that has been recorded and logged on the Helicopter from the time the Helicopter's wheels leave the ground (when the Helicopter hovers or takes off) until the time the Helicopter lands and the wheels touch down on the ground.

A Flight Hour - sixty (60) minutes of Flight Time.

Flight Time Report - the document that is used to report Flight Time.

Helicopter - a Sikorsky UH6OM helicopter.

HUMS - Health Utilization Monitoring System refers to the HUMS installed on all UH-60M aircraft that leave the Service Providers production line.

Induced - created, brought about or produced by influence, stimulations or persuasion.

Landing Cycle - each takeoff and landing equals one landing cycle.

Non-Covered Parts - those parts and components that are specified as excluded in Exclusions List.

Non-Operational Covered Part - any Covered Part that meets the criteria identified in Article II, Section 1 a.

On-Call basis - the contractor will be notified by THU when a unique maintenance event or action is needed to be performed on location per the contract SOW. An example would be an on-call request to setup an appointment to have an NDI technician perform an NDI inspection of an aircraft component at the THU location. An on-call request initiates the process to setup an on-site visit to facilitate some unique scheduled and unscheduled aircraft maintenance service as needed.

Partial Engine Cycle - each take- off and landing.

Repetitive External Lift - an accomplishment of an external load lift, enroute travel, and approach to hover, release of load and then land, or release of load and then depart. Such External Lift Cycle shall mean a Repetitive External Lift when the average number of External Lift Cycles exceeds six (6) per flight-hour during any two hundred fifty (250) flight-hour period based on a moving average — calculated at intervals not to exceed fifty (50) hours of operation.

Replacement Parts - those parts that are supplied to the Customer to repair or replace non--operational covered parts for the Helicopter under this contract.

Routine Order Shipment - parts are required for routine or scheduled maintenance.

Scheduled Covered Part - those covered parts that are life limited (calendar service life)/time limited (hourly service life) as defined in Chapters 4 and 5 of TM1 -1520-280-23-12, Airworthiness Limitations and Inspection Requirements for Sikorsky Helicopter Model UH- 60M, and which are calendar limited to five (5) years or less or have a replacement or overhaul interval of six thousand (6,000) flight hours or less.

TAP - Total Assurance Package.

TBO or Time Between Overhaul - the maximum number of flight hours that may be logged on a component before requiring removal for overhaul as specified in Chapter 5 of the maintenance manual, TM1-1520-280-23-12.

Unusual Environmental Conditions - weather related conditions including but not limited to sandstorm, tornados, heavy winds and extraordinary weather conditions not normally experienced in the local environment.

Urgent Demand - a part that is not grounding an aircraft but is required to meet a specific timeframe.

12 Applicable Documents

None.

1 Introduction
1.1. Scope
1.2. Background
1.3. Objective
2. Requirements/Specifications - TAP Program Services and Support Elements
2.
1.
2.
2.1. Aircraft Parts Support
2.2. FSR/LSR Services
1.
1.
2.
2.1.
2.2.
2.2.1. Field Service Representative (FSR)
2.
2.1.
2.2.
2.2.1.
2.2.2. Logistics Support Representative (LSR)
2.2.3. Security Clearances
1.
2.
2.1.
2.2.
2.3. NDI Service
2.1.
2.2.
2.3.
2.4. Maintenance and Repair Services
2
2.1
2.2
2.3
2.4
2.5 Engineering Services
2.6 Uh-60m Specific Pilot Training Support
2.3.
2.4.
2.5.
2.6.
2.7.
2.6.1 UH-60M Instructor Pilot Refresher Training
2.7.1.
2.7.2.
2.6.2 UH-60M Maintenance Test Pilot Familiarization Training
2.6.3 UH-60M Maintenance Test Pilot Refresher Training
3 Key Personnel
4 Place of Performance
5 Period of Performance
6 Deliverables
7 Government Furnished Equipment or Information
8 Personnel Availability
9 Government Representative
1.
2.
3.
4.
5.
6.
7.
9.1 Contracting Officer Representative (COR)
9.2 Contracting Officer (CO)
10 Travel and Other Direct Costs
11 Definitions
12 Applicable Documents

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