Tree Trimming_Market Research Survey.pdf

DEPARTMENT OF THE AIR FORCE

18TH CONTRACTING SQUADRON (PACAF)

KADENA AB, JAPAN

10 March 2025

MEMORANDUM FOR: Interested Parties

FROM: 18th Contracting Squadron / PKA Unit 5199, Kadena Air Force Base, Okinawa, Japan, APO AP 96368-5199

SUBJECT: Market Research Questionnaire for Tree Trimming/Removal and Miscellaneous

Services.

MARKET RESEARCH DOCUMENT NUMBER: FA5270-25-Q-A019, Presolicitation

A. We are conducting market research to determine the customary commercial practice for Tree trimming, Removal and Miscellaneous Services. The results of this research will not only help us determine if the services are commercial in nature, but also if the services offered in the marketplace will meet our agency requirements.

B. DESCRIPTION OF REQUIREMENT: The requirement involves providing all personnel, equipment, tools, materials, supervision, and other items and services necessary to respond as set forth in the Performance Work Statement (PWS). The contractor must be authorized to work in Japan.

By referring to description of the requirement, please check an appropriate answer to each question. Additional comments should be included as an attachment to this questionnaire.

Thank you very much for your cooperation.

1.a. Do you have the capability to perform all the required items in accordance with PWS?

[ ] YES [ ] NO

If “YES,” please provide your company’s capability to perform with how many acres and the manpower need for the performance. Please provide in the section below.

Capability Statement:

1.b. Have you been awarded and performed – as either prime contractor or sub-contractor – for similar type of aforementioned requirement with either public sector including ministry/department of defense or private sector in the commercial marketplace?

[ ] YES [ ] NO

If “YES,” please provide some information on the services that you have provided in the section below.

Contract Information:

2. In the commercial marketplace, are there licenses and qualifications that you are required to have and maintain to be able to provide and perform the services for this requirement?

[ ] YES [ ] NO

*Reference: DFARS 252.225-7042 – Authorization to Perform

If “YES,” are you licensed and qualified to perform the required services on Okinawa?

[ ] YES [ ] NO

3. Are there any local laws including labor laws or regulations, which you have to comply with, in order to provide this type of requirement in the commercial marketplace?

[ ] YES [ ] NO

*Reference: DFARS 252.222-7002 – Compliance with Local Labor Laws (Overseas)

If “YES,” please provide some information on these particular laws or regulations. Please provide in the section below.

Required Laws and Regulations:

4. Have you been registered and updated; or required to be registered and updated in some type of central contractor/business database to do business in the commercial marketplace?

[ ] YES [ ] NO

If “YES,” please provide some information on these particular databases, such as TEIKOKU DATABANK, in the section below.

Databases Information:

5. Have site visits been accomplished prior to submission of proposals on this type of requirement in the commercial marketplace that you have been party to?

[ ] YES [ ] NO

*Reference: FAR 52.237-1 – Site Visit

6. What are your standards for tree trimming, live shrub & hedge? Please add this information as an attachment to this questionnaire.

7. Is it customary to have representatives other than the Contracting Officer to inspect your performance during execution of the service?

[ ] YES [ ] NO

*Reference: DFARS 252.201-7000 – Contracting Officer’s Representative

8. Are some or all of the performance standards used for this type of requirement required in the commercial marketplace?

[ ] YES [ ] NO

If “YES,” please provide some samples of Statement of Work or performance standard as an attachment to this questionnaire.

9. Are there inspection procedures you commonly used to determine if the services you are providing are satisfactory in the commercial marketplace?

[ ] YES [ ] NO

*Reference: DFARS 252.201-7000 – Contracting Officer’s Representative

10. Are there any remedies, which you would take for non-conforming services in the commercial marketplace?

[ ] YES [ ] NO

*Reference: FAR 52.246-4 – Inspection of Services – Fixed Price *Reference: FAR 52.249-8 – Default (Fixed Price Supply and Service)

11. Have your contracts – for this type of requirement or any other type of requirement – contained terms of anti-terrorism/force protection in the commercial marketplace?

[ ] YES [ ] NO

*Reference: DFARS 252.225-7043 – Antiterrorism/Force Protection for Defense Contractors Outside the United States

12. Have your contracts – for this type of requirement or any other type of requirement – contained terms of health and safety regulations on the locations where the contracts are performed in the commercial marketplace?

[ ] YES [ ] NO

*Reference: DAFFARS 5352.223-9001 – Health and Safety on Government Installations

If “YES”, which sector for your contract contained the aforementioned regulations in the commercial marketplace? Please circle an appropriate answer below:

a. Public Sector including Ministry/Department of Defense

b. Private Sector

c. All of the above

*Reference: DAFFARS 5352.223-9001 – Health and Safety on Government Installations

13. Have your contracts – for this type of requirement or any other type of requirement – contained terms of ombudsman for resolution of concerns from offerors, potential offerors, and others for this acquisition?

[ ] YES [ ] NO

*Reference: DAFFARS 5352.223-9101 – Ombudsman

14. Do you use subcontractors for specialized work, or do you have specialists within your company?

15. What concerns do you have working with the U.S. Government?

16. What are the major expenses in your Tree Trimming/Removal and Miscellaneous Services?

17. What measures has your company put in place to control costs?

18. What results have your cost-saving measures produced?

19. Do you have employees on site for routine deliveries, or do you operate on a pre-scheduled/service call basis only?

20. Do you have any current contracts for Tree Trimming/Removal? If so, may 18 CONS/PKA have a copy and the customer’s information (Company name, POC, email, phone number)?

21. How do you measure customer satisfaction?

22. Do you provide the customer/user with reports of all deliveries performed? If so, what documentation, records, schedules, etc. do you maintain? How is historical data tracked on each delivery?

23. How do you handle customer complaints? How do you resolve complaints with your customers? What is the timeframe to resolving complaints?

24. Explain your service call system, differentiating between routine, urgent, and emergency calls, and identify response times.

25. How often do you perform quality control inspections to ensure service is acceptable? What does the inspection entail?

26. How is performance measured in your Tree Trimming/Removal service contracts?

27. What corrective action is taken if the work is unacceptable?

28. How do you allow for changes in workload?

29. Who determines the delivery schedule?

30. Who supplies the parts/materials?

31. How is payment made (at the time of consumption or when work is completed?

32. If a backlog of work occurs, how is the situation handled, and in what timeframe?

33. What types of insurance does your company carry?

34. How does your company react during typhoons or other natural disasters?

35. Please provide any additional information that you feel may be applicable to this requirement.

Please submit your responses to this market research survey no later than 24 March 2025, 4:30PM Japan Standard Time. E-mail to: rie.sakumoto.jp@us.af.mil

In addition, your responses to this survey will not be disclosed to anyone except the concerned parties or used for other purposes. Please contact Rie Sakumoto at the above email address if you have any questions about this market research.

mailto:rie.sakumoto.jp@us.af.mil