Transportation Support Services PWS.pdf

N6852023R0035 PWS Rev 08 31 May 2023

PERFORMANCE WORK STATEMENT

FLEET READINESS CENTER (FRC) EAST

TRANSPORTATION SUPPORT SERVICES (TSS)

PERFORMANCE WORK STATEMENT (PWS)

Table of Contents Page

1.0 Scope

2.0 Applicable Documents

2.1 Department of Defense Specifications

2.2 Department of Defense Standards

2.3 Other Government Documents

2.4 Industry Documents

2.5 Other Applicable Documents

3.0 Requirements

3.1 General Requirements

3.1.1 Compatibility

3.1.2 Work Location and Facilities

3.1.3 Contract Status Reporting

3.1.4 Work Schedule, to include Holidays and Installation Closure

3.1.4.1 Work Schedule

3.1.4.2 Holidays

3.1.4.3 Installation Closure

3.1.4.4 Overtime

3.1.5 Travel

3.1.6 Business Expense

3.1.7 Subcontractors

3.1.8 Management of Contractor Personnel

3.1.9 Program Unique Requirements

3.1.10 Contractor Performance Requirements

3.1.11 ISO/AS Certification

3.1.12 Quality Assurance/Surveillance and Quality Control Plans

3.1.13 Monthly Quality Reports

3.1.14 Safe Work Environment

3.1.15 Warranties and Service Agreements

3.1.16 Fuel

3.2 Security

3.2.1 Citizen Requirements

3.2.2 Investigative Requirements

3.2.3 Security Clearances

3.2.4 Common Access Card (CAC)/Public Key Infrastructure (PKI)

3.2.5 Information Security

3.2.6 Operations Security (OPSEC)

3.2.7 Anti-Terrorism Force Protection and Emergency Management

3.2.8 Access to Air Station and FRC East

3.2.9 Defense Biometric Identification System (DBIDS)

3.3 Detailed Support

3.3.1 Functional Areas

3.3.2 Administrative Services

3.3.3 Flight Line Services

3.3.3.3 Move Aircraft

3.3.3.4 10/10 Preservation Oil

3.3.3.5 Fuel Services

3.3.3.6 Flight Line FOD Sweeping

3.3.4 Mule Train Services (Route Based)

3.3.5 Mule Services (On Demand)

3.3.6 Forklift Services

3.3.7 Delivery/Tractor Trailer Services

3.3.8 Special Transportation Services

3.3.8.1 Tours

3.3.8.2 Personnel Shuttle

3.3.9 Global TransPark (GTP) Kinston Services

3.3.9.1 Delivery/Tractor Trailer Services

3.3.9.2 10/10 Preservation Oil Services

3.3.10 MCAS New River Services

3.3.10.1 Delivery/Tractor Trailer Services

3.3.10.2 Mule Services (On Demand)

3.3.10.3 Forklift services

3.3.10.4 10/10 Preservation Oil Services

3.3.11 Dispatch Services

3.3.12 Equipment Maintenance and Administrative Services

3.3.12.2 Autoworker

3.3.12.3 Administrative Assistant

3.3.13 Safety and Health Representative

3.3.14 Quality Control Representative

3.3.15 Standards of Performance

3.3.15.1 Quality

3.3.15.2 Timeliness

3.3.16 Contractor’s Activity

3.3.17 Standard

3.3.18 Acceptable Quality Level

3.3.19 Lot

3.3.20 Standards of Performance – Administrative Services

3.3.21 Standards of Performance - Flight Line Services: Move Aircraft

3.3.22 Standards of Performance - Flight Line Services: 10/10 Preservation Oil Services

3.3.23 Standards of Performance - Flight Line Services: Fuel Services

3.3.24 Standards of Performance - Flight Line Services: Flight Line FOD Removal

3.3.25 Standards of Performance - Mule Train Services (Route Based)

3.3.26 Standards of Performance - Mule Services (On Demand)

3.3.27 Standards of Performance - Forklift Services

3.3.28 Standards of Performance - Delivery/Tractor Trailer Services

3.3.29 Standards of Performance - Special Transportation Services

3.3.30 Standards of Performance – Global TransPark (GTP) Kinston Services

3.3.31 Standards of Performance – MCAS New River Services

3.3.32 Standards of Performance - Dispatch Services

3.3.33 Standards of Performance - Equipment Maintenance and Administrative Services

3.4 Workload Forecast

3.5 Acronyms

3.6 Definitions

3.7 Pickup and Delivery Locations

3.8 Contract Data Requirements List (CDRLs)

1.0 SCOPE: This is a Performance Work Statement (PWS) for Transportation Support Services (TSS) as required by the Fleet Readiness Center (FRC) East, Marine Corps Air Station (MCAS) Cherry Point, Havelock, NC. FRC

East is an industrial facility that reworks, repairs, and overhauls aircraft, engines, and components for both United

States and foreign military customers. Its mission is “Generating Combat Air Power for America’s Marines and

Naval Forces”.

1.1 The FRC East is comprised of the following: Production, production support, administrative buildings, and various support buildings located along “A” Street, and outlying buildings located on “C” Street, Cryogenics Road, leased properties, and Buildings 4841 and 4930 on the opposite side of the runway from FRC

East.

1.2 Since 1943, FRC East (formerly the NAVAIR Depot Cherry Point, NC, the Naval Air Depot) has provided maintenance, engineering, and logistics support for a variety of aircraft, engines, and components for all branches of the U.S. Armed Forces and foreign militaries. The FRC East performs depot-level repair, maintenance, and support services for the H-1, H-46, H-53, AV-8, F-35 and V-22 aircraft, engines (T58, T64, T400 and F402) and components. In-service repair is also provided for the C-130, H-60, and EA-6B aircraft. The

FRC East’s Integrated Management System (IMS) is registered to the following standards: ISO 9001, ISO 14001, AS9100, AS9110 and OHSAS 18001.

1.3 The Contractor shall perform the functions listed below in support of the FRC East’s transportation requirements. The contractor shall provide all the services described in this PWS to the FRC East activities, detachments, tenants, and customers located at the FRC East, MCAS Cherry Point, adjacent and outlying areas, and temporary travel locations.

1.4 The contractor shall provide all personnel, equipment, materials, supervision, management, and any other resources necessary to fulfill the requirements, except those specified as Government Furnished Property

(GFP) and Government Furnished Services. These requirements include operation of material handling equipment (MHE), weight handling equipment (WHE), ground support equipment (GSE), garrison mobile equipment (GME), and provision of administrative and maintenance services performed in the following functional areas:

- Administrative Services

- Flight Line Services

- Mule Train Services

- Mule Services

- Forklift Services

- Delivery/Tractor Trailer Services

- Special Transportation Services

- Dispatch Services

- Equipment Maintenance and Administration Services

2.0 Applicable documents:

2.1 Department of Defense specifications

2.1.1 DoD 5220.22-M, National Industrial Security Program Operating Manual, (NISPOM) 28

Feb 2006

2.1.2 SECNAV M-5510.36 Information Security Program, 30 Jun 2006

2.1.3 DoDM 5200.01 (DoD Information Security Program: Controlled Unclassified Information

((CUI)) Vol. 4 (enclosure 3 pages 11-18) 24 Feb 2012

2.1.4 DoD 5400.7-R, Freedom of Information Program Chapter 3 (pages 31-42) Sep 1998

2.1.5 DoDD 5230.24 Distribution Statements on Technical Documents, Change 1, Effective 28

Apr 2016

2.1.6 SECNAV M-5510.30 Personnel Security Program Jun 2006

2.1.7 OPNAVINST 3440.17A Navy Installation Emergency Management Program, 1 Aug 2014

2.2 Department of Defense standards

2.2.1 DODM 4140.01, Volume 1, DOD Supply Chain Material Management Procedures-

Operational Requirements

2.2.2 29 Code of Federal Regulations (CFR) 1904, Recording and Reporting Occupational Injuries and Illnesses

2.2.3 41 Code of Federal Regulations (CFR) 101, Federal Property Management Regulations

2.2.4 41 Code of Federal Regulations (CFR) 102, Federal Management Regulation

2.2.5 Federal Acquisition Regulation (FAR) 51, Use of Government Sources by Contractors

2.2.6 Safety and Health Requirement Manual, EM 385-1-1, U.S. Army Corps of Engineers

2.2.7 NAVAIR 15-01-500, Preservation of Naval Aircraft

2.2.8 NAVAIR 00-80T-96, U.S. Navy Support Equipment Common Basic Handling and Safety

Manual

2.2.9 NAVAIR 00-80T-109, Aircraft Refueling NATOPS Manual

2.3 Other Government documents (e.g. NAVAIR Documents)

2.3.1 Air Station Order 5560.6, Installation Access

2.3.2 Command Operating Policy Memorandum, 6 September 2017

2.3.3 FRCEASTINST 3140.3_, Destructive Weather

2.3.4 FRCEASTINST 3710.1_, Fleet Readiness Center East Air Operation Procedures

2.3.5 FRCEASTINST 4030.1_, Preservation, Packaging and Packing Program

2.3.6 FRCEASTINST 4460.1_, Parts and Material Handling

2.3.7 FRCEASTINST 4500.2_, Survey Procedures

2.3.8 FRCEASTINST 4790.11_, Foreign Object Damage Prevention

2.3.9 FRCEASTINST 4790.9_, Electrostatic Discharge Control/Prevention Program

2.3.10 FRCEASTINST 4855.8_, Quality Assurance Procedures

2.3.11 FRCEASTINST 4855.1_, Fleet Readiness Center East Integrated Management System

Business Manual

2.3.12 FRCEASTINST 5000.1_, Visitor/Contractor Site Specific Rules and Compliance

2.3.13 FRCEASTINST 5090.1_, Environmental Compliance Manual

2.3.14 FRCEASTINST 5100.2_, Occupational Safety and Health Manual

2.3.15 FRCEASTINST 5102.2_, Unified Emergency Response Plan

2.3.16 FRCEASTINST 5211.2_, Privacy Act

2.3.17 FRCEASTINST 5355.1_, Drug-Free Work Place Program

2.3.18 FRCEASTINST 5500.1_, Security Manual

2.3.19 FRCEASTINST 5560.1_, Parking Policy

2.3.20 FRCEASTINST 5720.4_, Business Sensitive Information Handling Procedures

2.3.21 FRCEASTINST 7561.1_ Contractor Check-in and Check-out process

2.3.22 FRCEASTINST 10290.1, Tool Control Program

2.3.23 FRCEASTINST 10345.2, Aviation Fuel Contamination Prevention

2.3.24 FRCEASTINST 11300.2, Energy Conservation Program

2.3.25 FRCEASTINST 12720.1_, Equal Employment Opportunity and Diversity

Program/Division

2.3.26 FRCEASTINST 12000.5_, Proper Wearing Apparel for Persons Entering Fleet Readiness

Center East

2.3.27 NAVAIRINST 5370.4A, Naval Air Systems Command Hotline Program

2.4 Industry documents

2.4.1 ISO 9001

2.4.2 ISO 14001

2.4.3 AS9100

2.4.4 AS9110

2.4.5 OHSAS 18001

2.5 Other applicable documents

2.5.1 DD 200, Financial Liability Investigation of Property Loss

2.5.2 FRCEAST 5090/20, "Maintenance Contractor Hazardous Material Inventory

2.5.3 FRCEAST 5100/2A, Property Damage Report

2.5.4 FRCEAST 5102/1, Mishap Report/Investigation

2.5.5 FRCEAST 10290/16B, Daily Tool Inventory for Flight Check

2.5.6 FRCEAST 11200/2, Vehicle Maintenance Checklist

2.5.7 FRCEAST 13700/213 (06/05), Support Equipment Transaction Report

2.5.8 NAVAIR 00-80T-109 Fig 12-5, Aircraft Refueling Dispatch Log

2.5.9 NAVAIR 00-80T-109 Fig 13-1, Daily Aircraft Refueling Equipment Checklist

2.5.10 NAVAIR 00-80T-109 Fig 13-2, Weekly Aircraft Refueling Equipment Checklist

2.5.11 NAVAIR 00-80T-109 Fig 13-3, Monthly Aircraft Refueling Equipment Checklist

2.5.12 NAVAIR 00-80T-109 Fig 13-5, Filter/Separator Pressure Drop Log

2.5.13 NAVAIR 00-80T-109 Fig 13-6, Filter/Separator Pressure Drop Graph

2.5.14 NAVFAC 9-112404/13 12-69, Operator's Inspection Guide and Trouble Report

2.5.15 Optional Form 99, FAX Transmittal

3.0 Requirements

3.1 General Requirements.

3.1.1 Compatibility - All electronic data and reports submitted by the contractor in support of this tasking shall use Microsoft (MS) Office package software compatible with NMCI standards for MS Word, Access, PowerPoint and Excel. The contractor shall maintain NMCI MS Office version compatibility. The

Contractor shall maintain the ability to interface with and transfer data to and from requiring Office software applications and their upgraded versions. The Contractor shall ensure that all media are virus free when delivered. Contractor personnel shall be capable of maintaining real-time communications, both voice and data transfer capabilities, with 6.1.3 Acquisition Procurement Division and the 6.3 FRC East Transportation

Technical Point of Contact (TPOC) during working hours whether at Contractor work site or on travel.

3.1.2 Work Location and Facilities.

3.1.2.1 Work location: One hundred (100) percent of work will be performed at the

Government sites and zero (0) percent of work will be performed at the Contractor site. Government sites include FRC East activities, detachments, tenants, and customers located at the FRC East, MCAS Cherry Point, adjacent, outlying and temporary travel locations. Adjacent areas are those in the Town of Havelock, NC.

Outlying areas are any location within a 200 mile driving radius of the FRC East, MCAS Cherry Point.

Outlying areas include, but are not limited to, locations such as: Camp Lejeune (Jacksonville, NC); Raleigh

Durham Airport, Raleigh, NC; MCAS New River, Jacksonville, NC; GTP Kinston, NC; and Norfolk, VA.

Temporary travel locations outside of the 200 mile driving radius are required and include, but not limited to, FRC East Detachment at MCAS Beaufort, SC, Warner-Robins AFB, GA and NAS Patuxent River, MD.

Temporary travel locations are limited to Delivery/Tractor Trailer Services. The MCAS New River complex includes its adjacent and outlying areas as defined in the FRC East Integrated Management System Business

Manual (FRCEASTINST 4855.1), and support requirements are outlined in Paragraph 3.3.10. The Global

TransPark (GTP) Kinston support requirements are outlined in Paragraph 3.3.9.

3.1.2.2 Meeting: The Contractor shall provide support for meetings at Government locations provided throughout the FRC East as directed by customer support requirements.

3.1.2.3 Utilities. The Government will furnish utilities at no cost to the Contractor as currently installed in Government Furnished Facilities (GFF). Types of utilities furnished include water, electric, telephone, gas, sewer services, steam, fuel, oil, and LP gas. The Contractor shall not change or alter any service, or component, without Government’s review and approval. The Contractor shall not make utility connections to any Contractor-furnished equipment or system without prior Government review and written approval from the Contracting Officer Representative (COR). The Government provides utilities for operations only in direct support of this contract.

3.1.2.4 The Contractor shall ensure that its employees use utility conservation practices as defined in FRCEASTINST 11300.2_, Energy Conservation Program. The Contractor shall operate under conditions that preclude the waste of utilities.

3.1.2.5 Telephone Service. The Government will provide telephone instruments and lines located in facilities that the Contractor occupies at no cost to the Contractor. These telephone lines will be provided on a case-by-case basis, as approved by the COR. The Contractor shall use these telephones only for transaction of official business of the FRC East in direct support of this contract. Government-furnished telephones are subject to security monitoring at all times. Use of these telephones constitutes consent to security monitoring. The Contractor shall not move, add, or change Government-furnished telephone property or lines without the COR approval. Contractor personnel shall not, in any way, tamper with the telephone distribution system. The Contractor shall notify the COR or TPOC when the telephones or telephone lines need maintenance or repair.

3.1.2.6 Postal and Installation Mail. The Government will provide daily guard mail for official Government or Contractor mail generated as a result of performance of this contract. The Contractor shall use guard mail only for official U.S. Government business in direct support of this contract. The

Contractor shall be responsible for mail necessary to internal Contractor activities. The Contractor shall forward all misdirected mail to the correct address.

3.1.2.7 Refuse Collection. The Government will furnish refuse collection from assigned exterior dumpsters. The Contractor shall transport large refuse from Contractor facilities to the dumpsters. The

Contractor shall contact the COR or TPOC if a dumpster is full, the area around a dumpster is not tidy, or if pest infestation is observed. The Contractor may place non-hazardous trash, excluding recyclable material in the dumpsters.

3.1.2.8 The Contractor shall not place hazardous material in dumpsters. The Contractor shall contact the COR or TPOC for instructions for disposal of hazardous materials.

3.1.2.9 Recycling. The Contractor shall participate in the FRC East recycling program in accordance with FRCEASTINST 5090.1_, Environmental Compliance Manual, and will recycle paper, cardboard, and aluminum products by depositing them in designated recycling receptacles.

3.1.2.10 Radio Frequency Use. The Government will provide the Contractor with the assigned radio channels for the Government provided radios.

3.1.2.11 Information Management Systems. The Government will provide appropriate desktop computing services to the Contractor for performance of requirements under this PWS. The Contractor shall use these information management services only for transaction of official business in direct support of this contract. Desktop computing services include:

- Desktop (or laptop) hardware and operating and application software

- Network access including web servers and applicable databases or other applications

- Peripheral devices (printers, facsimile machines, copy machines, shredders)

- Equipment moves, additions, or changes

- Operational monitoring

- System problem determination and resolution

- Other technical support

3.1.2.12 Government Provided Training. The Government will provide approximately

12 hours of annual mandatory training to contractor employees in areas of fire prevention, industrial safety, personal health and safety, and conduct while in the workplace (i.e., sexual harassment and ethics training).

The Contractor shall ensure that all on-site personnel participate in this training when presented. In addition, the Government may require Contractor personnel to attend special training such as training on updated or completely new database management systems or new Government-unique hardware or software applications

(e.g. a newly developed Government-unique dispatching system). All Government provided training will take place on-site, during an employee’s normal shift working hours, without any additional compensation.

3.1.2.13 Government Unique Software Training. The Government will provide training for new on-site Contractor employees on Government-unique computer software applications, databases, and systems during the initial startup of the contract. Each course lasts approximately four hours. The Government will provide this training once, with a make-up session, if required. The Contractor shall be responsible for training replacement personnel as required. Within 60 calendar days of award, the Government will provide the

Contractor a schedule of available training and any training materials necessary to conduct training for replacement personnel for each Government-unique software application, database, and system course.

3.1.2.14 Equipment. The Government will provide the equipment necessary to perform the services identified in the contract (forklifts, trucks, vans, tow tractors, wagon, electric carts, 10/10 trucks, radios, etc.). The Government will make this GFP available to the Contractor. The contractor is only responsible for performing minor repair, minor preventative maintenance as defined in Paragraph 3.3.12.2, or pre-operational checks on vehicles only. All other repair or scheduled preventative maintenance is provided or paid for by the Government. If the loss of equipment prohibits the Contractor from performing their duties required by this PWS, the Contractor is to notify the COR or TPOC immediately. The COR or TPOC will make arrangements to either return the equipment to serviceable condition, obtain suitable replacement equipment via lease or permanent acquisition, or notify the customer of the delay so they can incorporate rescheduling, or an acceptable workaround, to alleviate the Contractor liability. A list of GFP is included in

Attachment 2.

3.1.2.15 Equipment Manuals. The Government will provide access to all available equipment manuals for Government Furnished Equipment (GFE). Manuals are a component of the equipment, will be provided to the Contractor with the equipment, and therefore, are the responsibility of the Contractor during the period of performance. The manuals shall be returned simultaneously with the equipment upon equipment disposition or at the end of the contract.

3.1.2.16 Forms. The Government will provide standard Government forms to the

Contractor at no cost for use during performance of this contract. Many of these forms are available in electronic form on the FRC East Intranet or at the website of the Office of Personnel Management. The

Contractor shall use electronic forms if available.

3.1.2.17 Base Regulations. All Contractor personnel employed in performance of this contract, or any representative of the Contractor, entering the MCAS, FRC East, or Government spaces off-site shall abide by the Security/Access Requirements identified in Section 3.2 of this PWS.

3.1.2.18 Security and Safety Indoctrination. The Government will provide security and safety indoctrination training for new Contractor personnel within 30 calendar days after their arrival. This training will include general security and safety education, operations security (OPSEC) awareness, and information systems security. The Contractor will not have access to classified information in the performance of this contract. The security indoctrination is to ensure that if Contractor employees inadvertently gain access to classified or sensitive information, they will know how to safeguard it.

3.1.2.19 Badges and Passes. The Government shall exercise full and complete control over granting or denying employee badges and passes. The Contractor shall account for all Government passes and security identification badges issued to Contractor personnel. The Contractor shall ensure that all departing

Contractor personnel turn in passes and employee badges to FRC East Security by close of business on the employee’s last day of work. Contractor personnel with the appropriate security badges may have access to designated work areas in the performance of this contract.

3.1.2.20 The Contractor shall safeguard all Government property in work areas, and shall secure all Government material in the Contractor’s possession when not under direct physical control of

Contractor employees. The Contractor shall comply with DFARS 252.245-7002 Reporting Loss of

Government Property (JAN 2021) for Government equipment if lost, missing, stolen, damaged, or destroyed while in the Contractor’s possession. See CDRL A001.

3.1.2.21 The Contractor shall ensure that its employees do not remove Government property from the FRC East or adjacent and outlying areas.

3.1.2.22 The Contractor shall establish and implement methods of ensuring that all keys and keycards issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons. The Contractor shall not duplicate keys issued to the Contractor by the Government. The Contractor shall report a lost key or key card immediately to the COR and FRC East Security.

3.1.2.23 The Contractor shall prohibit the opening of locked areas by the Contractor’s employees to permit entrance of people other than the Contractor’s employees who are engaged in the performance of assigned work in those areas.

3.1.2.24 The Contractor shall establish and implement methods to ensure that its employees do not reveal any lock combination to unauthorized persons.

3.1.2.25 Fire Prevention. The Contractor shall become familiar and comply with FRC

East fire prevention and reporting in FRCEASTINST 5100.2_, Occupational Safety and Health Manual. The

Contractor shall be cognizant of and observe all requirements for handling and storage of combustible supplies and material in accordance with this instruction.

3.1.2.26 Vehicle and Equipment Operations. The Contractor shall operate motor vehicles and equipment in any area serviced by the Contractor under the requirements of this PWS in accordance with applicable laws and regulations. After calling “911” if necessary, Contractor personnel shall report all vehicle and equipment accidents associated with performance of work under this PWS to FRC Security and Safety personnel and the COR as soon as safety allows.

3.1.2.27 Before any Contractor personnel operates any assigned equipment he or she shall conduct an operational check of the equipment in accordance with FRCEAST Form 11200/2. For 10/10 preservation trucks, the Contractor shall perform daily checks prior to use in accordance with the NAVAIR

0080T-109 Chapter 13 and complete the daily checklist of Figure 13-1 in the NAVAIR 00-80T-109. Samples shall be taken and inspected in accordance with NAVAIR 15-01-500 Preservation of Naval Aircraft. The 10/10 preservation truck daily checklist shall be signed off by the person performing the inspection and their supervisor or relief supervisor. The Government will train and annually certify personnel assigned to operate vehicles and equipment on the airfield in operation and runway protocol of hand-held radios.

3.1.2.28 Preventive and Corrective Maintenance. The Government will furnish

Preventive Maintenance (PM) and Corrective Maintenance (CM) of GFE as defined in Paragraph 3.3.12.2. The

Government will be responsible for scheduling PM checks, PM, and CM as required on assigned GFE.

3.1.2.29 Using Government furnished materials, the Contractor shall perform equipment servicing and minor maintenance and repair on Government-provided equipment and normal operator maintenance and servicing on office-type equipment (such as toner, imaging unit and transfer roller replacement). Upon notification from the COR or TPOC, the Contractor shall prepare, crate or palletize, load, deliver, and offload such equipment to a location designated by the COR or TPOC for disposal or repair.

3.1.2.30 Chain of Custody Requirements. In the performance of this PWS, Contractor employees shall NOT sign the DD Form 1348 (Issue Release/Receipt Document) or any other document indicating the condition of nor the acceptance of goods or services transported and delivered. Contractor employees may be required (for example, deliveries to building 147) to sign a log book upon completion of delivery. Contractor employees may be required to utilize a delivery log book (for example, deliveries from building 148). The sole purpose and use of any logbook used by the Contractor is to indicate the date/time goods were delivered and/or picked up, ensuring that designated receiving personnel acknowledge deliveries and are aware of the location of those goods delivered. The log book does not indicate the condition of nor the acceptance of any goods or services transported and delivered.

3.1.2.31 Documented proof of all required training, certifications, and licensing listed in the contract shall be made available by the Contractor upon request by the Government.

3.1.3 Contract Status reporting. The Contractor shall provide the following documentation:

3.1.3.1 Monthly Progress Report: The Contractor shall provide a progress and financial status report in accordance with the Contract Data Requirement List (CDRL) A002.

3.1.3.2 Operation Reports. See CDRL A003. Operation reports will include the minimum essential information that the Government would need to act on the Contractor’s report. In almost all cases not requiring a form, a clear, concise letter report from the Contractor is sufficient.

3.1.3.3 Mishap Report. See CDRL A004. A mishap is defined as any accident or near miss involving property and/or personnel.

3.1.3.4 Operators Inspection Guide and Trouble Report. See CDRL A005

3.1.3.5 Petroleum Usage Report. See CDRL A006

3.1.3.6 Voluntary Protection Plan (VPP), Total Case Incidence Rate/Days Away

Restricted Time (TCIR/DART) Report. See CDRL A007

3.1.4 Work Schedule, to include holidays and installation closure.

3.1.4.1 Work schedule: The Contractor shall provide the required services and staffing coverage to meet the requirements of this PWS. In order to provide continuous transportation support, a staggered schedule may be established.

A workweek will begin at 0001 Saturday and end 2359 the following Friday. A normal work schedule will consist of five eight-hour workdays. An accelerated or alternative work schedule may be required to support production requirements. An accelerated work schedule workweek shall consist of four ten-hour workdays.

Friday shall be considered part of the weekend during an accelerated work schedule. An alternative work schedule shall consist of eight nine-hour workdays, one eight-hour workday, and one day off every other week.

Any non-normal work schedule will be referred to as a Compressed Work Schedule (CWS).

First shift shall begin at or after 0500 with second shift beginning at or after 1300. Staggered start times may be required to provide an overlap between shifts in an effort to prevent a loss or delay in requested support. Any overlap between shifts shall not reduce availability of services during any shift.

Pre-shift and Post-shift may be required. Pre-shift start time will be two hours prior to first shift scheduled start time. Post-shift end time will be two hours after second shift scheduled end time. Pre/Post-shift contractors must be qualified to perform Aircraft Moves, Mule (On-Demand), Forklift and limited Dispatch Services

(Telephone, walk-in, and fuel request). Pre/Post-shift may include all service requirements within this PWS.

Staggered shift start times may be required. Staggered shift start times shall be limited to Delivery/Tractor

Trailer, Special Transportation, and Dispatch Services as they may extend into the first few hours of second shift or prior to first shift starting.

A Third shift may also be required. When required, third shift will take the place of Pre/Post-shift. Third shift working hours shall being at or after 2100.

Weekend and holiday shift work may also be required. Weekend work may require a first and second shift.

This work will not reduce the workload or requirement for weekday support. The schedule for weekend support will be made available the day prior to the end of the workweek for planning and scheduling purposes. Holiday work is extremely limited and generally only applies to performance of efforts related to public health, safety, or matters related to national security, for example in emergency weather preparations. The contractor shall be available in emergency conditions to meet any of these after-hours requirements.

The above mentioned work schedules are provided for reference. A shift shall be defined as a period of eight

(8) not to exceed twelve (12) working hours. Shifts may also include Saturdays, Sundays, and holidays. Such services may include any or all of the requirements within this PWS. The contractor has the flexibility to determine who works these shifts outside of the normal first and second shift, so that no contractor employee exceeds a total of 80 hours per two week pay period.

Each shift shall include at a minimum two (2) 15-minute breaks. Breaks will be conducted two hours after start of shift and two hours before the end of shift. No breaks shall be combined with lunch or performed at the start or end of any shift. Lunch will be scheduled within the first six hours of a shift and shall be staggered to provide continuous coverage of services during the shift. Lunch breaks shall be no longer than 1-hour nor shorter than 15-minutes in length.

The Contractor shall have equipment ready for operation prior to the start of each shift. Prior to the end of each shift, all operators are to return to designated muster locations, perform vehicle checklists, properly stow vehicles and equipment, engage in general clean up, and follow all daily shutdown requirements set by the

Government. No Contractor shall start work greater than 5 minutes or end work greater than 15 minutes before schedule shift work hours to account for vehicle checklists, stow equipment, and daily startup/shutdown requirements.

For informational purposes, the majority of services are required during normal first shift (~84%) with ~10% required for the normal second shift and ~6% for weekend or holiday shifts. Accelerated shift workload will vary and is estimated to be ~75% on first shift with ~20% on second shift and ~5% for weekend or holiday shifts.

3.1.4.2 Holidays: The Government observes the following holidays:

- New Year’s Day, January 1

- Martin Luther King’s Birthday, the third Monday in January

- President’s Day, the third Monday in February

- Memorial Day, the last Monday in May

- Juneteenth, June 19

- Independence Day, July 4

- Labor Day, the first Monday in September

- Columbus Day, the second Monday in October

- Veteran’s Day, November 11

- Thanksgiving Day, the fourth Thursday in November

- Christmas Day, December 25

In the event any of the above holidays occur on a Saturday, Sunday or scheduled Regular Day Off (RDO) during a CWS, then such holiday shall be observed in accordance with COR’s direction.

3.1.4.3 Installation closure: When Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, Contractor personnel assigned to work at that facility performing non-mission essential work in support of such Federal employees shall also be excused. Generally, Contractor personnel may not perform work on-site at a

Government facility without supervision from Federal personnel. In very limited circumstances, work being performed by Contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations. The circumstances permitting work being performed by Contractor personnel to be deemed mission essential are extremely limited and generally only apply to performance of efforts related to public health, safety, or matters related to national security.

3.1.4.3.1 In the event of destructive weather, FRCEASTINST 3140.1_ governs

MCAS Cherry Point and FRC EAST closure for bad weather. Personnel can call 252-464-8333 or 252-466-

2911 for information on closures. Local radio and TV stations also may broadcast bad weather notification. If the FRC East is shut down, the Government will not normally require the Contractor to work any shifts that day. However, under some circumstances covered by FRCEASTINST 3140.1_, the Government may require the Contractor to continue working or report for work, regardless of shut down. If the FRC East has been shut down, the Contractor shall contact the COR to determine if the Contractor is required to report to work for any shifts that day. The Contracting Officer must concur with any determination that work being performed by

Contractor personnel is mission essential.

3.1.4.3.2 In the event of early dismissal, per FRCEASTINST 3140.1_ and the

PWS, the Contractor shall comply with general requirements for occupants, activities, and Departments on board MCAS Cherry Point and FRC EAST (e.g. securing spaces, material, and equipment; unplugging electrical equipment; etc.) and provide transportation services to support Activities and Departments in complying with this instruction. When early dismissal is applied to all shifts, such as a “59-minute”, all preceding shifts shall adjust working hours to accommodate the early dismissal and maintain constant services during working hours with minimal interruptions between shifts.

3.1.4.4 Overtime: Overtime is not authorized. However, a staggered shift, weekend, and holiday work may be required as indicated in Paragraph 3.1.4.1 of this section.

3.1.5 Travel: Travel may include general and administrative expenses, but shall not include profit.

Temporary travel to other locations in support of platform tasking is required. If required, temporary travel locations include Naval Air Station Oceana, Norfolk, Virginia, MCAS Beaufort, South Carolina, and NAS

Patuxent River, Maryland. This list is not all inclusive as locations may change over the life of the contract.

3.1.6 Business Expense: The costs of general purpose business expenses required for the conduct of the Contractor’s normal business operations are not an allowable direct cost in the performance of this contract. General purpose business expenses include, but are not limited to, the cost for items such as telephones and telephone charges, reproduction machines, word processing equipment, personal computers and other office equipment and office supplies.

3.1.7 Sub-Contractors: Provisions stated herein shall be clearly and effectively communicated to all Sub-Contractors providing support under this contract. All provisions of this PWS shall flow down to Sub-

Contractors providing support under this contract.

3.1.8 Management of Contractor Personnel: The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. The

Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services.

3.1.8.1 The Contractor shall ensure their personnel adhere to their own ISO procedures, conform to the FRC East’s IMS in performance of their duties, and notify the COR upon observance of any behavior constituting fraud, waste, or abuse by a Contractor or Government employee.

3.1.8.2 The Contractor shall be available to provide support 7 days a week, 24 hours per day, 365 days a year.

3.1.8.3 The Contractor shall attend meetings determined necessary by the COR, TPOC, or, the Contracting Officer to discuss performance related issues and provide means of resolution. The COR or

TPOC will communicate this to the Contractor.

3.1.8.4 Minimum Operator Qualifications. The Contractor shall document and provide records as required by audit personnel of all operator, transportation and equipment qualifications. The contractor shall also provide a record of physical examination from a licensed physician to determine that the individuals can safely perform the specific operations for which they are certified based on their job requirements. This shall be provided at award of the contract and for any new employees hired after award, and be valid for a period not to exceed five years. The contractor shall maintain a record of the medical statements.

In addition, contractor personnel operating transportation equipment in the performance of services under this contract shall be capable of:

- Lifting up to 45 lbs. without assistance

- Vision of at least 20/40 in each eye, with or without corrective lenses

- Vision requirements include color vision, depth perception, peripheral vision, and ability to adjust focus.

- Work in all types of weather, including extreme hot/cold temperatures and humid climates

- Walking, climbing, stooping, kneeling, crouching, reaching and bending during a work shift

- Dusty and noisy work environments that require wearing of Personal Protective Equipment (PPE) such as safety toed shoes, hearing protection, and gloves during a work shift

- Operate a handheld VHF radio

- Maintain a valid State Driver’s License

3.1.8.5 Licensing. All Contractor operators must comply with the licensing requirements of the State of North Carolina and any local, state and federal laws. Contractors operating GFE in performance of this contract shall be certified, by the Contractor and at the Contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned to include physicals and drug test.

3.1.8.5.1 Commercial Driver’s License (CDL). Operators of 10/10 preservation oil trucks (“10/10 trucks”), low boys and vehicles able to carry 16 or more passengers shall hold a valid North

Carolina CDL with appropriate endorsements. CDL endorsements required in support of this contract may include:

- P-Passenger

- H-Hazmat

- N-Tanker (Required for X-Endorsement)

- X-Combination (Hazmat & Tanker)

3.1.8.5.2 10/10 preservation truck operators shall be trained by the Contractor at the Contractor expense in accordance with Part III of NAVAIR 00-80T-109 chapter 8, section 8.2.1 and 8.2.2.

Contractor must have a valid CDL with X endorsement to drive the 10/10 preservation truck.

3.1.8.5.3 Equipment License & Training. The Contractor will license operators for equipment which training is required (i.e. all Ground Support Equipment, forklifts, and electric carts). The

Contractor will reference FRCEASTINST 4790.17_ as a guideline for establishing a training and licensing program. The Contractor shall be responsible for ensuring any and all re-certification occurs prior to expiration and that adequate certified and licensed personnel are available to perform the work at all times. At a minimum a valid Class C North Carolina Driver’s License is required to operate any mobile equipment in support of this contract.

3.1.8.5.4 Oversize Load Escort License. Escorts required for Oversize Load transport will be provided at the Contractors expense. Oversize Load Escort personnel will be qualified as required by NCDOT. The Contractor shall be responsible for ensuring any and all re-certifications occur prior to expiration and a minimum of two licensed personnel are available to perform the work at all times. Oversize

Loads will be limited to North Carolina based FRC East locations.

3.1.8.6 Standards of Conduct. All personnel employed by the Contractor in the performance of this contract, or any agent of the Contractor entering the Government installation, shall obey all regulations of the site where the work is being performed, including MCAS Cherry Point, the FRC East, or any other outlying facility.

3.1.8.6.1 Dress Code. The Contractor shall ensure their personnel comply with

FRCEASTINST 12000.5, Proper wearing apparel for persons entering Fleet Readiness Center East.

3.1.8.6.2 Use of Drugs. The Contractor shall establish a Drug Free Workplace

Program in accordance with FRCEASTINST 5355.1_.

3.1.8.7 The Government reserves the right to remove from the job site, or deny access to the FRC East, any Contractor employee who knowingly and willfully endangers persons or property. In such cases, the COR will advise the Contractor of the reason for the removal or the denial of access to the FRC East.

3.1.9 Program Unique Requirements

3.1.9.1 The FRC East has established a goal of providing a safe, secure, and environmentally sound workplace for every civilian, military, Contractor, and visitor at all FRC East facilities.

To that end, the FRC East has adopted and implemented additional safety programs to improve safety, quality, environmental, and security measures. All individuals who enter or work in this facility are required to comply with all federal, state, local, and site specific safety, environmental, quality and security requirements, and the terms of FRCEASTINST 5000.1_ and Enclosure (1) of that instruction.

3.1.9.2 Any visitor/Contractor not willing to acknowledge receipt of Enclosure (1), and document willingness to comply, shall not be authorized entrance to the facility. Any individual authorized to enter the facility, but later found not to comply with these requirements will be asked to immediately halt work.

Actions that may be taken by FRC East due to noncompliance may include the removal of that individual’s authorization to enter the facility. All personnel shall document their receipt and review of the information listed in Enclosure (1) annually.

3.1.10 Contractor Performance Requirements

3.1.10.1 The FRC East is participating in the Occupational Safety and Health

Administration (OSHA) Voluntary Protection Program (VPP). One of the requirements for participation in the program is that the FRC East collects and retains data from all Contractors whose total workforce consisted of ten or more employees at any time during the past calendar year and who are performing work on-site at FRC

East totaling 1,000 or more hours in any quarter (refer to https://www.osha.gov/dcsp/vpp/). The required data includes the Contractor’s Total Case Incidence Rate (TCIR) for recordable nonfatal injuries and illnesses and their Days Away from Restricted work activity, and/or job Transfer (DART) rate for the past three calendar years. This information will be placed on file at the FRC East for possible OSHA review under the VPP

Program. The Contractor shall deliver a Contractor’s Progress, Status and Management Report for Total Case

Incidence Rate/Days Away Restricted Time (TCIR/DART) in accordance with CDRL A007.

3.1.10.2 Foreign Object (FO) is defined as any article or substance alien to the aircraft or assembly which is allowed to invade the product. Foreign object damage (FOD) is the damage that occurs due to these FOs. All FRC East work sites shall be maintained in such a manner as to prevent FOD to aircraft and/or aircraft components. Work sites shall be kept clean at all times. All debris, scrap material, tools, and equipment shall be cleared from the work site as work progresses. At no time shall hoses, power cords, materials, etc. be permitted to create tripping hazards in areas of the work site.

3.1.10.3 In those cases where a Contractor supervisor determines that solving a safety or health problem is beyond their control, but within the control of the FRC East, the Contractor shall notify the appropriate point of contact identified in FRCEASTINST 5000.1_, Enclosure (1).

3.1.10.4 All Contractor employees performing work on site at FRC East shall immediately report any safety, security, or environmental violation to their Contractor supervisor, as well as the

FRC East Safety/Security/Environmental Offices provided in FRCEASTINST 5000.1_ and Enclosure (1) of that instruction. The initial FRC East notification can be made via phone or e-mail and should include as many applicable details as possible (date, time, identification numbers, tags, company, etc.). This initial notification shall be made as soon as possible. A safety incident will require the Contractor to complete and submit an incident memo to the appropriate point of contact identified in the contract, with a copy to FRC East Safety

Office within twenty-four hours of accident/incident). This incident memo will include the full name of the person involved in the incident, age, sex, and job title, the name of the employing company and the contract number and title. In addition, this memo will include the severity of the illness or injury, indirect cause(s) of the accident and whether personal protective equipment was available and used.

3.1.10.5 Contractor supervisors shall take the FRC East Environmental Management

System Awareness training (EMS & Me) available on the external FRC East Web Page at http://www.navair.navy.mil/frce/ and convey the information to their personnel prior to entry into FRC East and annually thereafter. This training shall be documented with course name, date completed, employee name and signature. Contractor personnel may use company training completed documents (as long as the information requested is provided) or request a copy of FRC East training sheets via the Contract Project Manager. In addition, the Contractor shall ensure that employees are trained sufficiently in environmental protection and safety to ensure compliance with all Federal, State, and local laws and Department of the Navy regulations as required by this PWS.

3.1.10.6 All Contractors and sub-Contractors working within FRC East shall develop and operate an effective safety and health plan in accordance with CDRL A008.

3.1.10.7 When entering into FRC East industrial areas, Contractor personnel shall wear the personal protective equipment (PPE) required for that area. PPE includes hearing protection, eye protection, and safety shoes. PPE will not be provided by the Government. Contractor personnel without the appropriate

PPE will not be allowed access to the facility.

http://www.navair.navy.mil/frce/

3.1.10.8 Personnel working on the flight line must be continuously alert, and stay clear of helicopter and jet operations in progress.

3.1.10.9 The Contractor shall report completion of required training as well as area/task specific training. Information on completion of this training will be forwarded to the TPOC or COR.

3.1.11 ISO/AS Certification. The Contractor and all subcontractors shall be ISO 9001 or AS 9100 certified and must have obtained certification from an accredited Registrar approved by the International

Accreditation Forum (IAF) or the ANSI-ASQ National Accreditation Board. The Contractor shall maintain this certification throughout the duration of the contract, and shall ensure all subcontractors maintain their certifications as well. The TPOC shall ensure that Contractor personnel comply with the FRC East's ISO registered IMS in performance of their duties.

3.1.12 Quality Assurance/Surveillance and Quality Control Plans (QASP) / (QCP). This PWS identifies acceptable performance levels, including quality and schedule standards. The Contractor shall be responsible for the quality of the services provided to the Government in accordance with the Quality Control

Plan (QCP). The QCP must include a detailed process for monitoring and documenting the performance requirements and standards identified in this PWS. The Contractor shall be required to submit a Quality

Control Plan within ten (10) days of the contract effective date, in accordance with CDRL A009.

3.1.13 Monthly Quality Reports. In addition to the QCP, the Contractor must also submit Monthly

Quality Reports, in accordance with CDRL A002. The Contractor’s QCP shall list the contents of the Monthly

Quality Report.

3.1.14 Safe Work Environment. The Contractor shall maintain a safe work environment in FRC

East work areas in accordance with FRCEASTINST 5100.2_, Occupational Safety and Health Manual and other requirements as set forth in this contract. If the Contractor fails or refuses to promptly comply with safety requirements, the Government may issue an order stopping all or part of the work until the Contractor takes satisfactory corrective action. Such a stop work order shall not constitute a basis for an adjustment or equitable adjustment to the contract, nor shall it constitute a basis for an extension of the period of performance.