2024.10.07 DTOD RFI.pdf

REQUEST FOR INFORMATION (RFI)

FOR

UNITED STATES TRANSPORTATION COMMAND (USTRANSCOM)

DEFENSE TABLE OF OFFICIAL DISTANCE (DTOD)

TRANSCOM24D013

1. RFI Overview

In 2025, USTRANSCOM plans to have a contract in place for Defense Table of Official Distance (DTOD) that will provide technical support services for continuous operations of the DTOD system including PC*Miler software and Commercial Off-The-Shelf (COTS) products utilized as the core application for DTOD web applications.

USTRANSCOM seeks a solution that can provide services in support of DTOD within the cloud environment or any environment the Surface Deployment Distribution Command (SDDC) determines DTOD should run in to manage DTOD cloud system resources and data. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

This announcement constitutes an RFI for informational and planning purposes only.

THIS IS NOT A REQUEST FOR PROPOSAL (RFP), nor is it to be construed as a commitment by the Government. No contract will be awarded as a result. Industry’s

—or lack thereof—will have no impact on the evaluation of responses to any subsequent RFP or Request for Quote (RFQ) released. The information requested will be used within USTRANSCOM as market research to facilitate decision making (e.g., determining acquisition strategy, small business concerns) and will not be disclosed outside the Government.

Proprietary information submitted shall be appropriately marked. Do not submit confidential information in your response.

**Note** USTRANSCOM will NOT be responsible for any costs incurred by interested parties responding to this RFI.

1.1. RFI Contact(s)

We have designated the following individual(s) to serve as the official point(s) of contact (POCs) for this RFI. These individual(s) are the only authorized contact(s) permitted to communicate on behalf of USTRANSCOM about this RFI.

Contact information for RFI POC(s):

NAME TITLE OFFICE EMAIL PHONE

Mr. Matthew Hellmann Contracting Officer TCAQ-D matthew.j.hellmann.civ@mail.mil 618-817-9455

Ms. Kari Welker Contract Specialist TCAQ-D kari.l.welker.civ@mail.mil 618-817-0567

1.2. Submission Details

Please submit your response to this RFI via email to the RFI POC(s) identified in Section 1.1. and ensure it is received prior to the due date identified in Section 1.3. If you have any questions about this RFI, please direct them to the RFI POC(s) listed in Section 1.1.

Physical (paper) copies of RFI responses will not be accepted.

1.3. RFI Timeline

The RFI timeline is outlined below. Dates may be modified by USTRANSCOM and posted as an amendment to this RFI.

RFI One-on-Ones 22-23 October 2024 Responses Due: 12:00 (CT) 21 October 2024

1.4. RFI One-on-One Information

SAVE THE DATE: 22-23 October 2024 - Industry One-on-One Sessions via MS

TEAMS

Please follow the instructions below to request a one-on-one session.

Submit your RFI response, including a request for a one-on-one, no later than the response due date identified in Section 1.3.

In accordance with Section 3.3 below, USTRANSCOM is primarily interested in responses from 8(a) companies. The first 25 RFI responses received (that include a request for a one-on-one) will be allocated a 15-minute session with the requirements team. 8(a) companies will have priority over non 8(a) companies when scheduling one-on-one sessions.

2. Background Information

The Surface Deployment Distribution Command’s (SDDC) mission is to plan, coordinate, and synchronize global end-to-end deployment and distribution services to protect and sustain our nation's Warfighters in support of national objectives.

2.1. Scope of the Requirement

The purpose of this requirement is to provide technical support services, Software Development Life Cycle (SDLC) management, and related project management support for continuous operations of the DTOD system. Specifically, the contractor shall provide services in support of DTOD within the cloud environment or any environment

SDDC determines DTOD should run in to manage DTOD cloud system resources and data. The DTOD system is managed at Scott AFB, IL.

The DTOD system services includes: DTOD’s web page interface, web services, systems located in remote/standalone areas (with limited to no Internet access), Batch- Pro, and Multi-Version Switch (MVS). Operations include but are not limited to maintenance and support of the DTOD. PC*Miler is the Commercial Off-The-Shelf (COTS) product utilized as the core application for DTOD web application. PC*Miler software generates worldwide road routing and mileage for the DTOD Program.

DTOD operations require development and testing of new releases, resolution of mileage issues relating to current DTOD releases, and support of client utilization of DTOD web page and/or web services. All tasks shall be performed in accordance with (IAW) regulations and guidelines and any new mandated regulations implemented throughout this performance period. The services provided within the scope of this requirement are considered Operationally Critical Support (OCS) as defined in Defense Federal Acquisition Regulation Supplement (DFARS) 252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting.

Services and support under this contract exist within the scope of the following PWS task performance areas:

Task Area 1: System Interface / Integration / and Programming Task Area 2: Sustainment and Maintenance Task Area 3: Program Management Task Area 4: Information Assurance (IA) – Risk Management Framework (RMF) Support Task Area 5: Cloud Optimization

The contractor shall provide technical and SDLC management support for DTOD. The contractor shall support all DTOD environments in a Government approved cloud environment using an agile development in a cloud DevSecOps, Non-Prod and Prod environment with scheduled updates. The contractor shall implement DTOD software changes, performance improvements, conformance to security requirements, and risk mitigation. The contractor shall coordinate with the Government to ensure all activities are well synchronized and integrated with other applications and transportation management efforts.

2.2. Place of Performance

Services shall be performed at Scott AFB, at the contractor’s facility, or telework if approved. If the contractors are required to perform duties on Scott AFB (an office cubicle workspace will be provided for three (3) contractor personnel). DTOD staff shall be available during normal duty hours Monday thru Friday, 0730-1700 Central Time (CT). System availability shall be 24 hours a day, 7 days a week. The contractor may be called upon at night, on weekends, and/or on federal holidays in the event of a

DTOD system outage, to perform after hour support in order to restore service. The contractor shall respond within one (1) hour of outage notification from Tier I SRC helpdesk.

2.3. Anticipated Award Timeline

The current contract expires 30 September 2025. A follow-on contract is anticipated to be awarded on or about 15 August 2025.

3. Information Requested

Parties interested in assisting USTRANSCOM with this market research are requested to submit the following information in the format outlined below. The response should be detailed (but no more than 10 pages). Title pages and cover letter will not count against the page limit. Respondents are highly encouraged to submit a tailored response rather than a generic capability statement to ensure the requested information is provided.

3.1. Company Information

Company Name Unique Entity ID CAGE Code POCs, to include name, title, phone number, and email address Security Clearance – This contract is expected to require access to classified information or require a Facility Security Clearance (FCL) at the level of Secret.

Based on this expectation, does your company currently meet the requirement(s)? If no, provide a brief statement describing how and/or when your company plans to have a clearance? A final determination of required accesses/FCLs will be detailed in any resultant solicitation.

3.2. Business Size

The anticipated North American Industry Classification System (NAICS) for this effort is 541512, Computer Systems Design Services. The Small Business Administration’s small business size standard for this NAICS is $34M. Based on this NAICS, identify your business size as a LARGE or SMALL business. If a small business, identify any of the following socio-economic categories that apply to your business under this NAICS:

Historically Under-utilized Business Zones (known as “HUBZone”), Service-Disabled Veteran-Owned, Veteran-Owned, Small Disadvantaged Business, 8(a), Women-Owned, or Economically Disadvantaged Women-Owned.

3.3. Who We’re Looking For

USTRANSCOM is primarily interested in responses from 8(a) companies as this is anticipated to remain in the 8(a) program. However, USTRANSCOM will not limit the responses to only 8(a) companies.

3.4. What We’re Looking For

Interested Parties are invited to provide information on the following subjects of interest, specifically describing your capabilities in the following:

(1) Knowledge and experience utilizing and maintaining PC*Miler routing, mileage, and mapping software (or similar COTS software) used in the transportation industry and ensuring execution of annual releases, hot fixes, emergency updates, enhancements, and sustainment. Examples would include, performing installation of PC*Miler and configuration of the software product. Maintain PC*Miler software ensuring system functionality and accessibility. Provide Tier II and Tier III helpdesk support to resolve DTOD PCMiler issues.

(2) Knowledge and experience with Web Services and Web Service Description Language (WSDL) which describes the service’s accessibility and an understanding of Web Service Agreements (WSA) between service partners.

(3) Knowledge and experience with cloud computing resources, DevSecOps, cloud hosted environments, virtualized environments, maintaining and sustaining program operations within a Gov Cloud environment, and maintaining an application and its environment in compliance with Defense Information Systems Agency (DISA).

Note: DTOD is hosted in the Gov Cloud. USTRANSCOM is not seeking information about cloud migration capabilities.

(4) Knowledge and experience with Risk Management Framework (RMF) to include monitoring servers and database performance, ensuring connectivity, complying with all Information Management Security and Department of Defense Information Assurance Certification and Accreditation Process (DIACAP)/Risk Management Framework (RMF) requirements, and reviewing, editing, and finalizing documents for compliance and for obtaining the appropriate Authorization to Operate (ATO).

Provide the following project or contract information for requirements deemed similar to this effort:

A brief description of the project Contract number Contract type Commercial or Non-commercial effort Period of performance Was your company a prime or subcontractor?

Dollar value of the project Scope of the portion of the effort your company supported

If your company is a large business, specify whether you partnered or subcontracted with small business concerns to provide the same or similar services as this requirement.

If your company has no direct performance or experience with the above, explain how you will perform tasks utilizing experienced subcontractors through a proposed teaming arrangement or the hiring of qualified personnel.

3.5. Commercial Availability

Commercial Practices. Request responses to the following questions as they pertain to providing DTOD support.

What types of contracts are normally used in the commercial marketplace for this type of service (e.g., single-award, multiple-award, firm-fixed price, cost reimbursement, labor hour, time-and-materials)?

What contract length is normally used in the commercial marketplace for this type of service (e.g., base year plus four options)?

What is the recommended pricing structure, and what are the largest cost-drivers for this type of service (e.g., labor, equipment, leases, depreciation, fuel)?

What evaluation criteria are typical for use in selecting a contractor to provide this type of service?

Are there any organizational conflict of interest concerns?

Are there technologies the Government should adopt, if feasible, to improve this requirement?

Are there challenges posed to non-incumbent interested parties that should be addressed?

4. Other Important Information

Please list existing contract vehicles available for use in procuring this effort to include Federal Supply Schedules, GSA Governmentwide Acquisition Contracts, DoD Indefinite Delivery Indefinite Quantity contracts (known as “IDIQs”), or any other Government Agency contract vehicles. (This information on available contract vehicles is for market research only and does not preclude your company from responding to this notice.)

Please list any existing contracts you have which could be used to procure this effort.

Provide any other suggestions or considerations to improve this procurement. Are there software advancements, industry developments, or innovative solutions to be considered?

Please feel free to provide questions and/or comments on the draft Performance Work Statement (attached) and proposed NAICS Code, citing any information you feel may improve/innovate this requirement.

5. Conclusion

USTRANSCOM would like to thank you for taking the time to review this important RFI, and we look forward to reviewing your response.

KARI WELKER MATTHEW HELLMANN

Contract Specialist Contracting Officer 618-817-0567 618-817-9455 kari.l.welker.civ@mail.mil matthew.j.hellmann.civ@mail.mil

Attachment:

Performance Work Statement

WELKER.KARI.

L.163135996

Digitally signed by

WELKER.KARI.L.163135

Date: 2024.10.07 10:11:06 -05'00'