SOW_for_JPL_Solicitation_TK-17-12.pdf

Solicitation TK-17-12

Statement of Work

The JPL Benefits Department is seeking a Wellness consultant to assist us in the design and implementation of an ongoing Wellness program for JPL employees. Developing an appropriate

Wellness program expected to engage employees, reduce absenteeism, and over time improve their health and wellness. Improved health will also lead to reduced healthcare costs for JPL.

The contractor selected must be able to provide JPL with a Return on Investment (ROI) demonstrating aggregate changes in the biometric profile of our population. It is expected the contractor will be onsite for strategy planning and events as needed.

Required Services

Develop customized Wellness program that will incent our diverse population to engage in ongoing wellness activities.

Provide employees with supporting software that will assist in tracking wellness activities.

Develop an effective, customized communication strategy.

Targeted Push Messaging (Methodology, Samples and Frequency).

Fitness Tracker Integration (provide specifics: Devices, Smart Phone Apps, etc.)

Physical Activity/Nutrition/Stress Management/Financial Wellbeing Challenges (provide complete list of available challenges inclusive of challenge description, length, tracking method, integration capabilities, etc.)

Incentive Tracking and Management administration software including reporting tool to allow aggregate statistics demonstrating ROI. On demand reporting capability.

Data sharing/referrals (ability to integrate with third party vendors).

Health Risk Assessment Tool.

Tasks

The contractor will work with the JPL Wellness Team lead by the Benefits Department to develop a strong Wellness strategy for JPL employees. They should provide recommendations customized to support JPL’s unique Wellness needs, industry best practices, and on-Lab support for events. Priorities ranked below are:

High

Develop and recommend an annual Wellness strategy taking into consideration JPL’s unique population. It is important to develop a strategy that also addresses the health risks affecting our employees.

Development of a strong communication strategy for Wellness plans, events, etc. Suite of fully customizable paper/pdf/Email template communications.

Ability to upload biometric data from a third party vendor.

Offer online tracking and decision support tools for employees.

Provide expertise and Best Practice information for establishing incentive design and reward structure. Fitness tracker integration.

Interactive and engaging portal that provides health risk assessment, personalized action plan, behavior change content, activities, challenges, etc.

Online Administrator’s website complete with customized reporting to determine year-over-year ROI on key health indicators.

Targeted Push Messaging.

Health Risk Assessment Tool for employees.

Medium

Verified and self-reported activities.

Webinars.

Lifestyle coaching to include weight, nutrition, exercise, smoking cessation, and stress management.

Deliverables

The selected contractor will deliver metrics on aggregate health condition of employees participating in biometric screening to the Benefits manager for consideration when developing plans for events, communication.

Provide customized Wellness strategy for JPL employees based on an understanding of the Laboratory’s unique population.

Develop surveys or other means to evaluate JPL’s employee Wellness needs.

Presentations on Wellness topics either through online tools, on demand or additional resource materials.

Provide software reporting tools to evaluate ongoing performance of the program, including year-over-year ROI measurements on factors critical to JPL’s population.

Smartphone app for employee tracking.

Performance guarantees.

Ability to integrate biometric values directly into Health Risk Assessment to generate personal and specific action plan Fitness Device/Smartphone Application Integration Establish criteria for success.

Milestones

Within first 30 – 60 days – Determine tools necessary to evaluate the needs of the JPL population, update biometric information from 3rd party vendor. Provide draft plan for JPL’s Wellness strategy. Focus on critical health needs for the JPL population.

60 days to 6 months – Finalize Wellness strategy develop and implement monthly and quarterly events.

60 – 90 days – finalize and rollout communication to Lab, including delivery of employee Smart Tools.

First year – quarterly meetings to discuss ongoing progress, update wellness plan based on feedback.

Acceptance Criteria

Wellness and communication strategy must be presented in writing Portal capabilities Communication Ability to incorporate biometric screening data from a 3rd party vendor. Health Risk

Assessment Tool Fitness Device/Smartphone application Integration with common tracking tools like fitbit, myfittness pal, etc.

Reporting Capabilities to determine ROL on key factors affecting JPL’s population Customer Service ongoing support to assist with updating events, incentives as needed to keep the product fresh.

Client testimonials – review of referrals.