MPS_RFI_20170328_Questions.docx

Treasury is interested in identifying vendors who can offer the services outlined in the draft PWS and Draft Task Order. Furthermore, the responses obtained will enable the Treasury to refine the strategy for the development of this requirement to structure a program that will mitigate cost, schedule, and performance risks.

To assist in identifying potential sources that possess the specific expertise, capabilities and experience the Treasury is requiring the following be submitted:

1) COMPANY PROFILE AND DEMOGRAPHIC INFORMATION

a) Offerors are requested to respond to the following questions:

i) Organization Name (if organization has experienced name changes, please list all previous names used)

ii) Industry (NAICS) Codes (North American Industry Classification System) and business size for each NAICS code. Is 334118 the “best” choice of NAICS for this requirement?

iii) Related Vehicles and contracts held (vehicle, agency, expiration date) – please highlight contracts with the Federal Government clearly

iv) Year company was established/founded

v) Company ownership (public, private, joint venture)

vi) Business Classification / Socio-Economic Status (e.g., large, small, 8(a), women owned, hub-zone, SDB, Service-Disabled Veteran Owned)

vii) Location of corporate headquarters

viii) Location of facility that will house the servers for the cloud hosting portion

2) A Draft Performance Work Statement (PWS) and a Draft Task Order are attached for your review and comments. Please review the documents and provide comments in the attached matrix.

3) If interested provide a capability statement shall be no more than 210 pages in length, single-spaced, with font sized 12 or larger. Do NOT submit marketing material. Do NOT submit resumes. Generic corporate marketing information will not be considered responsive to this synopsis and will not be included in the market research assessment. The capability statement must include the answers to the following questions

a) The Managed Print Service (MPS) contract requires that the cloud based performance management and monitoring tool be FedRAMP authorized at the Moderate Impact Level. Please provide the following information

i) Is your product FedRAMP authorized?

ii) Which agency (s) have issued Authority to Operate (ATO) based on the FedRAMP authorization

iii) If your product is not FedRAMP authorized, where are you in the authorization process

iv) Anticipated date when FedRAMP authorization will be obtained

b) Describe your capability to offer the MPS services, including any capabilities for providing the required service level objectives throughout the Department regardless of location

c) Describe the standard SLAs, if any, that are included in your print service offering

d) Please provide past performance information, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information.)

e) If you are not the Original Equipment Manufacturer (OEM) describe your relationship with the OEM and how the equipment will continue to meet the technical requirements contained within the PWS and Task Order

f) If a teaming agreement or subcontracting arrangement is required to provide MPS services, provide a high-level summary of how the Government’s requirements will be assigned and how problems or incidents are resolved.

g) MPS requires unescorted access to Government facilities, describe your process for hiring and retaining the workforce necessary to install and operate the MPS within the Department and its bureaus and meeting the suitability requirements

h) It is the IRS’ objective and expectation that the new contracting relationship will yield operational savings relative to the current level of spending under the existing contracts that will be superseded by the new contracting arrangements

i) Does your firm have and/or can demonstrate the requisite credit or financial viability to finance this service over the life of the contract? If so, please provide a link to your audited financial reports for the past fiscal year as well as all current debt/financing available

ii) Can your firm provide a competitive fixed price per copy for these services? If so, please explain how.

iii) What is your firm’s experience in deploying these types of services at other Federal Agencies of equal or greater size to the IRS during the last 5 years?