Attachment_L.1_-_Past_Performance_Package.docx

Past Performance Package for TIB-2019-RFP-0005 FRTIB Life Annuity Program

This package consists of the following items, which are to be completed as indicated below.

All required forms must be submitted no later than the RFP closing date.

Letter Offeror Being Evaluated

Forward to Evaluator

Information Sheet Offeror Being Evaluated

Submit with proposal and Forward to Evaluator

Evaluation Form Evaluator

Send to Evaluator who will:

Scan and e-mail a hard copy of the Past Performance Evaluation Form to frtibcontracting@tsp.gov or

Mail the original hard copy to: Mr. Timothy Costas, Contracting Officer, 77 K Street NE, Suite 1000, Washington, DC 20002

Any questions concerning completion of this package should be emailed to the FRTIB Contracting Officer for this solicitation at timothy.costas@tsp.gov.

Federal Retirement Thrift Investment Board Life Annuity Program Past Performance Package TIB-2019-RFP-0005, Attachment J.8

FRTIB Life Annuity Program – TIB-2019-RFP-0005

Section 1: Sample Authorization Letter In Reference to TIB-2019-RFP-0005

This sample letter is provided with the RFP for Offerors to use in transmitting the Past Performance questionnaire to Evaluators.

[Date of Letter]

[Name and Address of Prospective Offeror’s Client]

Attention: [Name and Designation of Customer’s Appropriate Contact] Dear [Evaluator’s Name]:

We are currently responding to the FRTIB, Request for Proposal (RFP) for FRTIB Life Annuity Program, TIB-2019-RFP-0005. The FRTIB is requesting that Offerors identify prior or current clients for whom the Offeror has done similar work and request their participation in the evaluation process. Past Performance is a critical evaluation factor for this solicitation.

We have included our work for [insert client’s name] as a past performance reference. We respectfully request that you complete and submit the attached Past Performance Questionnaire, using one of the following procedures, in time that it is received no later than the RFP closing date. In the event you are contacted by the FRTIB for additional information on work we have performed, you are hereby authorized to respond to those inquiries. Your cooperation with this effort is greatly appreciated. In order to maintain the integrity of this process, Do Not return the completed questionnaire to us.

· Scan and email a signed of the questionnaire to frtibcontracting@tsp.gov. Please include the following information in the subject line: TIB-2019-RFP-0005, FRTIB Life Annuity Program/Attn: Mr. Tim Costas, or,

· Mail the original, signed copy to: Mr. Timothy B. Costas, Contracting Officer, 77 K Street NE, Suite 1000, Washington, DC 20002

Questions related to completing the Past Performance Questionnaire should be directed to Mr. Timothy Costas, Contracting Officer, at timothy.costas@tsp.gov.

Sincerely, [Name and Title of Signer]

Section 2: Past Performance Information Sheet In Reference to TIB-2019-RFP-0005

To be completed by Prospective Offeror and:

· Copy forwarded with Proposal

· Copy forwarded to Evaluator

01. Contract/Agreement Identifying Number

02. Period of Performance

03. Name of Contract/Agreement and Description of Effort

04. Name of Prime Contractor for Effort

05. Offeror’s Role In Effort (Prime, Subcontractor, Teaming Partner, Joint Venture Partner, Other- Explain)

06. This Past Performance Is Relevant Because

07. Name of Client Organization

08. Name and Title of Client Point of Contact

09. Contact’s Telephone Number

10. Contact’s Email Address

Section 3: PAST PERFORMANCE EVALUATION FORM

NOTE TO EVALUATOR: You are completing this Past Performance Form at the request of the Offeror named below for the Federal Retirement Thrift Investment Board’s (FRTIB or Agency) Life Annuity Program Solicitation TIB-2019-RFP-0005. Past performance information is a critical evaluation factor this solicitation and your input is greatly appreciated. Any questions about completing this form should be emailed to the FRTIB Contracting Officer at timothy.costas@tsp.gov. Please submit your completed evaluation no later than the RFP closing date.

In compliance with the direction in the Federal Acquisition Regulations (FAR) 3.104, the information contained in this evaluation is not subject to view by anyone other than the designated FRTIB source selection personnel. the designated FRTIB source selection personnel.

Completed by request from: Enter Name of Contractor’s Company Being Evaluation

Completed by: Enter Company Name of Evaluator

A. The items below represent work to be done for the FRTIB. Please indicate if similar work was done during your contractual arrangement with the Offeror by entering an “X” in the appropriate box. You may add additional activities in Part 3.

Yes

No

1 Management

1.1 Customer Service associated with an Annuity Program

1.2 Provided Annuity Program Expertise

1.3 Processed documentation associated with an Annuity Program

1.4 Ensured formal and informal communications occur with the customer to ensure effective management of annuity program

2 Annuity Management Services

2.1 Offering a broad range of annuity products for customer

2.2 Comprehensive annuity program associated with a 401(k) defined contribution plan

3 Additional Activities (to be completed by the Evaluator):

A. Using the definitions below, enter an “X” in the appropriated boxes to indicate your satisfaction with the contractor’s performance. Space is available at the end of the questions to provide additional or clarifying comments.

For purposes of this solicitation a “large to mega” organization is defined as:

· A large defined contribution plan is one with 25,000 – 120,000 or more participants and assets of $200 billion - $350 billion or more.

· A large defined contribution TPA is one with 1.5 million or more participant accounts and total assets of $200 billion or more.

· A large financial institution is a nationally recognized bank, or an insurance company or similar entity with assets of $350 billion and one million or more retail or participant accounts.

01. Demonstrated ability to effectively manage an annuity program with multiple annuity products, associated with a large to mega defined contribution plans, or other large to mega financial organizations.

02. Demonstrated ability to provide thorough and responsive customer service for annuity products.

03. Demonstrated ability to manage risk in investment instruments used to support annuity program.

04. Demonstrated ability to offer a diversified line of annuity products.

05. Met scheduled deadlines.

07. Quality and effectiveness of contractor’s annuity products and efforts in meeting contract/agreement goals and objectives.

08. Quality and effectiveness of contractor’s response times in accordance with contract/stay within agreed fee arrangements.

09. Timeliness and accuracy of contractor’s documentation.

10. Would you have any reservations about using this contractor in the future, or having them perform one of your critical and demanding programs?

Cost Control

E

VG

S

M

US

NA

11. Demonstrated ability to perform within agreed fee arrangements.

12. Demonstrated ability to alert clients of unforeseen costs before they occur and follow through to resolve problems.

Management of Business Relations

E

VG

S

M

US

NA

13. Demonstrated ability of the contractor’s key personnel to provide expert advisory services and respond to client’s needs.

14. Demonstrated cooperativeness and professionalism of the contractor in dealing with the client and resolving issues.

B. Additional or Clarifying Comments - Please include item number, if appropriate.

C. Information About the Evaluator

Name

Title

Contract/Agreement Number

Email Address

Length of Time on the Contract/Agreement

Contract Identifying Number

Contract/Agreement Period of Performance

Signature and Date

Thank you very much for your time and effort in providing this past performance information to the Federal Retirement Thrift Investment Board.