Sources Sought Notice_RFI-CPI.pdf

SOURCES SOUGHT NOTICE/REQUEST FOR INFORMATION

Agency: Washington Headquarters Services, Acquisition Directorate Location: Pentagon Reservation, Mark Center, Crystal City Project Title: Continuous Process Improvement Support Services NAICS Code: 541611 - Administrative Management and General Management Consulting Services – Small Business Size Standard $24.5M Product Service Code: R408 Support - Professional: Program Management/Support

A. Administrative Information: THIS IS NOT A REQUEST FOR PROPOSAL OR QUOTE. This sources sought is issued solely for information and planning purposes and does not constitute a solicitation. Responses to this notice will not be returned. Vendors will not be notified of the result of this review. It is the intent of Washington Headquarters Services/Acquisition Directorate (WHS/AD) to use this sources sought for market research purposes only.

• The Government shall not reimburse the costs of preparing responses to this request for information. No proprietary, classified, confidential, or sensitive information should be included in your response to this Sources Sought Notice. The Government reserves the right to use any information provided by respondents for any purpose deemed necessary and legally appropriate, including using technical information provided by respondents in any resultant solicitation.

• Responses from 8(a) Small Businesses are requested as this will be a set-aside requirement.

B. Objective: The Department of Defense (DoD), WHS/AD is performing market research to determine the availability, interest, and capability of potential 8(a) sources to providing Integrated Continuous Process Improvement (CPI), Business Process Reengineering (BPR) and Organizational Efficiencies services at the Pentagon Reservation and other Government owned or leased facilities within the NCR.

C. Background: Operating under the umbrella of the Director of Administration & Management (DA&M) at WHS, Space Portfolio Division (SPD) is a key component of the Facilities Services Directorate FSD for Office of the Secretary of Defense (OSD). The SPD plays a critical role in supporting the DoD by offering strategic and operational services essential to achieving the mission objectives set forth by the OSD. SPD specializes in providing expert consultation and services tailored to meet the evolving needs of the DoD mission, particularly in the acquisition and management of a diverse portfolio of space and real property assets. The services required span across professional and administrative domains.

D. Scope: The Contractor shall provide a full range of required Integrated CPI, BPR and Organizational Efficiencies Support Services for the Director, SPD and all supporting directorates. The Contractor shall assist the Government in assessing new technologies, applying those new technologies, technical specifications, system architectures, and operational requirements in support of SPD’s mission. The Contractor shall provide support services to meet the requirements and initiatives including, information assurance engineering, technical writing, graphic support, cost estimating, funding analysis, database management, configuration management support, integrated master scheduling, project management, and contract pre-award and post-award administration support.

E. Security Requirements: The Contractor shall possess a Secret facility security clearance (FCL) from the Defense Counterintelligence and Security Agency (DCSA) prior to proposal submission in order to receive an award and shall maintain that level of FCL for the life of the award. Contractor personnel performing work under this contract shall be able to obtain a Secret personnel security clearance (PCL) at time of award and shall maintain that level of PCL for the life of the contract.

F. Key Personnel: This section contains DRAFT information concerning Key Personnel resources to successfully perform the work requirements. Minimum levels of experience, expertise, and education requirements are specified below.

• [Senior] Program Manager. The Program Manager shall be responsible for the performance of the work identified herein. The name of this person and an alternate who shall act for the Contractor when the Program Manager is absent shall be designated in writing to the Contracting Officer. The Program Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Program Manager will be a direct hire of the prime Contractor.

- Education: Master's Degree or Equivalent

- Certification: Project Management Institute (PMI) Project Management Professional (PMP)

Certification or Equivalent

- PCL: Secret

• Experience: A minimum of 20 years of program management experience with demonstrated experience in a supervisory capacity responsible for highly effective support in planning, developing, integrating, and executing major research, engineering, and development efforts, and technology development programs for defense agencies with extensive and diversified requirements.

• [Senior] Management Analyst: Skilled in managing multiple taskings from higher HQ. Skilled in the ability to manage PM activities and add value supporting operations. Experience in supporting a Project Office in daily operations and execution. Skilled in preparing and managing large amounts of information in MS Word, PowerPoint, Excel, PowerPoint, and Project. Skilled in preparing briefings and data for presentation to senior leaders in the DoD and Army. Experienced in organization and management of process improvements. Skilled in file management, managing large amounts of data in share environment across an office. Knowledge in government contracting, budget, cost, and logistics. Coordinates various staff actions across organization to ensure unity of effort. Captures/tracks, disseminates, coordinates, and submits all responses to suspense actions from higher HQ. Similarly, tracks and monitors internal actions and directives. Tracks milestones, schedules, compiles, packages, and coordinates major briefing events to senior leaders and follows through until fruition, to include the Quarterly Program Reviews. Tracks personnel training and certifications IAW regulatory guidance and reports status monthly to both PdM/DPdM and higher

HQ.

- Education: Master's Degree or Equivalent

- Certification: PMI Professional in Business Analysis (PBA) Certification or Equivalent

- PCL: Secret

• Experience: A minimum of 20 years of program management experience with demonstrated experience in a supervisory capacity responsible for highly effective support in planning, developing, integrating, and executing major research,

• [Senior] SME Consultant: Demonstrate knowledge of responsibilities, functions, and operations of all DoD organizations; demonstrated knowledge and a demonstrated ability to communicate and work with senior executives across Executive Branch agencies, the Military Departments, and other DoD organizations. Superior ability to communicate verbally and in writing at the highest levels of government. Expert knowledge regarding strategy formulation, execution, and planning of DoD resources. Expert knowledge of the organization and functions of OSD, the Joint Staff, the Military Departments and DFAAs. Extensive knowledge of DoD functional policies, procedures, and techniques in solving senior management challenges by creating innovative and pragmatic solutions.

Thoroughly understands the ramifications of actions on DoD interests and the ability to convey issues and concerns of the Department.

- Education: Master's Degree or Equivalent

- Certification: N/A

- PCL: Secret

• Experience: A minimum of 20 years of knowledge of DoD, OSD, and WHS. Able to conduct high level analysis and effectively integrate analyses of a very broad range of highly complex factors, including accurate assessments of the institutional environment in which policy alternatives will be considered, selected, and implemented into the decision-making process. Articulates and represents DoD policy positions clearly and persuasively to very senior-level audiences. Supports multiple complex and multi-faceted projects, clearly defines goals and objectives, and integrates resources to achieve critical desired end-states. Can drafted the highest caliber DoD senior executive decision documents based on detailed reviews and analysis enterprise issues.

Assists with the development, coordination, and implementation of organizational responsibilities. Conducts comprehensive analyses complex issues, develop creative approaches to resolve issues into actionable plans. Assist with planning and coordination of activities to ensure the objectives and priorities of the organization are achieved. Assists in analyzing and developing improvement options for administrative functions to include human resources, budget development and execution, logistics, facilities management, administrative security, and contract management.

• [Senior] BPR Business Analyst: Apply process analysis, improvement, and reengineering methodologies and principles to conduct process modernization projects. Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Lead efforts to establish standards for information systems procedures. Develop and apply information models for use in designing and building integrated, shared software and database management systems. Construct sound, logical business improvement opportunities consistent with Information Management guiding principles, cost savings, and open system architecture objectives. Responsible for effective transitioning of existing project teams, and the facilitation of project teams in the accomplishment of project activities and objectives. Provide group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts. Provide customized training targeted to a wide range of audiences with varying degrees of experience in and enthusiasm for Lean Six Sigma. Through extensive, in-depth knowledge of effective training principles, techniques, and tools, incumbent designs, develops, maintains, and conducts training/courses and content. providing expert guidance, direction and coaching in the conduct of business process improvement activities. Advise on all organizational, strategic and technical issues concerning implementation of Business Transformation methodologies throughout the PM and subordinate organizations and commands.

Manage complex Lean Six Sigma projects and conducts or oversees Lean Six Sigma events. Have an understanding and experience with large, complex IT projects and organizations; analyze information from multiple sources to compile a complete, holistic solution within their areas of expertise; and easily communicate those recommendations and issues to high-level commanders/executives to influence decisions that support the organization's overall strategic plan.

- Education: Master's Degree or Equivalent

- Certification: Project Management Institute - Professional in Business Analysis (PMI-PBA) or

Equivalent

- PCL: Secret

• Experience: A minimum of 20 years of program management experience with demonstrated experience in a supervisory capacity responsible for highly effective support in planning, developing, integrating, and executing major research, G. Estimated Workload Data: The data provided is an estimate of what it may take to perform the major categories of requirements.

Personnel Labor Category Key or Non-Key

Estimated Quantity Hours

Sr. Project Manager Key 1 1920 Sr. Management Analyst Key 2 3840 SME – Sr. Consultant Key 2 3840 Mid-Level Management Analyst Non-Key 4 7680 Executive Assistant** Non-Key 2 3840 Mid-Level Project Scheduler Non-Key 2 3840 Business Process Reengineering Business Analyst Key 1 1920 Data Analyst** Non-Key 2 3840 Rent Specialist Non-Key 2 3840 Computer-aided designer** Non-Key 2 3840 Sr. Software Integrator w/Tririga** Non-Key 1 1920 Program Manager - Strategy Dir. Non-Key 1 200 Design Director Non-Key 1 280 SME - Planning Dir. Non-Key 1 150 Project Architect - Design Facilitator Non-Key 1 275 Project Designer - Strategy Lead Non-Key 1 320 Project Manager - Level 4 Non-Key 1 325 Sr. Graphic Designer Non-Key 1 325 Sr. Strategist – Org. & Facility Strat. Non-Key 1 325 Mid-Level Knowledge Manager Specialist Non-Key 1 1920

** Separate Optional Surge CLIN

H. Period of Performance: The period of performance will include a one-year base period of performance with four one-year option periods, and one six-month option period.

I. Sources Sought Notice Guidelines: Potential 8(a) sources are invited to submit a Capabilities Statement addressing the ability of their company to address the requirements provided. Responses shall not exceed five (5) pages maximum. Do not submit pricing information in response to this Sources Sought notice.

- All responses shall be submitted via e-mail to whs.pentagon.ad.mbx.fomb@mail.mil and copy Nicole Savoy (Contract Specialist) at nicole.a.savoy.civ@mail.mil no later than 04:00 PM EST on January 31, 2025.

- The email subject line should be titled “Sources Sought: Continuous Process Improvement”

- Please no phone calls. Only attach MS Word/Excel compatible files or Adobe Acrobat PDF files in electronic correspondence. WHS will not acknowledge receipt of responses to this Sources Sought. Submissions after this date will not be considered. No hard copy or facsimile submissions will be accepted.

J. Responses: Responders shall ensure capability statement addresses all the following points:

mailto:whs.pentagon.ad.mbx.fomb@mail.mil mailto:nicole.a.savoy.civ@mail.mil

1) Company Information: Name, Address, Point of Contact, Phone # and Email Address.

2) SAM UEI# and CAGE Code.

3) Company Facility Clearance status (Secret, Top Secret, None).

5) If applicable, General Services Administration (GSA) schedule # and contract # of similar effort.

6) The primary NAICS Codes associated with the Company.

7) Recommended/suggested NAICS codes for this effort.

8) Identify contracts your company has been awarded under NAICS 541611.

9) Specific examples of prior efforts similar to the requirement; please include:

• contract type (FFP, CPFF, etc.),

• contract award amount,

• contract number,

• period of performance

10) Socioeconomic Classification, if applicable. (Small Business, 8(a) Small Business, HubZone Small Business, Service-Disabled Veteran-Owned Small Business, Woman-Owned Small Business and Economically Disadvantaged Women-owned Small Business.).

11) Description of your company’s capability to provide technical requirements as described in this notice.

12) Vendors may provide input and best practices to the scope, tasks, labor categories and qualifications described in this notice.