Responses_to_Questions,_RFP_TFSATTB17CI0002.docx
DOCX document 17 KB Posted
- Attached to
- Upstream Works for Cisco Finesse Federal contract opportunity
- Solicitation number
- TFSATTB17CI0002
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| SF_30_-_Amendment_0001,_SOL_TFSATTB17CI0002.pdf | ||
| TFSATTB17CI0002__Finesse_Tool_for_Service_Desk.pdf |
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Responses to Questions, RFP TFSATTB17CI0002 TTB Brand Name Upstream Works for Cisco Finesse Call Center Agent Desktop Management System
Q1: “I am reaching out to you in order to ask for an extension for these request for TFSATTB17CI0002 Upstream Works for Cisco Finesse proposal. I am working to get all information together and I believe that June 29th may not be date in which I can meet, and help with this request would be greatly appreciated.” Would you consider extending?
A1: Extended to July 6, 2017.
Q2: Can the Bureau of the Fiscal Service (BFS), on behalf of the Alcohol and Tobacco Tax and Trade Bureau (TTB), confirm that the software, installation services and the support services required by this solicitation will be deemed Commercial Items (under the FAR) and the US Federal Government will only have Restricted Rights (as defined under the DFAR) to the software, installation services and the support services?
A2: Yes, this software installation and services are considered Commercial Items. The Government will operate under FAR 27.405-3.
Q3: Will the Government provide hardware, operating system and database MS-SQL needed to run Upstream SW application.
A3: Yes, the Government will provide the hardware, operating system and database required to run the application.
File details come from the government source that posted it. Updated .