Attachment_D_-_PPIF__-Final.doc

OFFEROR’S PAST PERFORMANCE INFORMATION FORM (PPIF)

Solicitation No: TFSAIAF15CI0001 Type of Service: Grants Management System and Hosting

_____________________(Offeror's Name) is proposing to provide Grants Management System and Hosting Services for the Inter-American Foundation (IAF). They request that you complete the following questionnaire on their behalf. The completed questionnaire shall be delivered to the Bureau of the Fiscal Service to the attention of Gina Hanna at PSB3@bpd.treas.gov and shall not be returned directly to the Offeror. The completed questionnaire shall be received by 10:00 AM ET on September 19, 2014. Questions concerning this request shall be emailed to the same location.

Work was performed as a Prime________ Sub_________ Contractor (check correct one)

CONTRACT TITLE/DESCRIPTION: __________________________________________________

CONTRACT SPECIFICS:

1. Contract Number: __________________________________

2. Contract Type:

3. Period of Performance:

4. Original Contract $ Value (base & all options): _______________________________

5. Current Contract $ Value (base & all options): _______________________________

6. If amounts for 4 and 5 are different, provide a brief description of the reason.

Comments/Remarks:

COMPLETION DATE:

1. Original Date: _______________________________

2. Current Schedule: ____________________________

3. How Many Times Changed: _____________________

4. Primary Causes of Change: __________________________________________________

REFERENCE POINT OF CONTACT:

1. Name: _______________________________

2. Title: _______________________________

3. Office: _______________________________

4. Email: _______________________________

5. Telephone: ____________________________

PAST PERFORMANCE EVALUATION

Reference Checks

Score:

Rating (See "Standard Rating Guidelines" on next page):

1. Quality – All system performance requirements were enhanced or exceeded; all system operational requirements met or exceeded.

Max score: 5. Score _____

Comments:

2. Timeliness – Completes assignments and deliverables on time.

3. Billing – Invoices submitted timely and accurately.

4. Problem Resolution – Anticipates and avoids or mitigates problems; prompt notification of problems; effective contractor-recommended solutions.

5. Customer Service – Understands and embraces service and program goals; team approach with Government; satisfaction of end users with the Offeror’s service; prompt responses and courteous interactions; effective escalations and referrals; initiative and proactive improvements.

STANDARD RATING GUIDELINES

Outstanding The contractor has demonstrated an outstanding performance level that justifies a score of five (5). It is expected that this rating will be used in those rare circumstances where the contractor clearly exceeds the performance levels described as "Excellent".

Excellent The contractor has demonstrated an excellent performance level that justifies a score of four (4). There are no performance issues and the Contractor has substantially exceeded the contract requirements. It is expected that this rating will be used in those circumstances where the contractor clearly exceeds the performance levels described as "Good".

Good The contractor has demonstrated a good performance level that justifies a score of three (3). Overall performance requires no, or minimal Agency resources to ensure achievement of contract requirements. It is expected that this rating will be used in those circumstances where the contractor clearly exceeds the performance levels described as "Fair".

Fair

The contractor has demonstrated a fair performance level that warrants a score of two (2). Overall performance requires minor Agency resources to ensure achievement of contract requirements. It is expected that this rating will be used in those circumstances where the contractor clearly exceeds the performance levels described as "Poor".

Poor The contractor has demonstrated a poor performance level that warrants a score of one (1). Overall performance requires significant Agency resources to ensure achievement of contract requirements.