Sources Sought Synopsis_10MAR2026.pdf

Sources Sought Synopsis

For Technical Software and Engineering Services Solution

10 March 2026

Tinker Air Force Base, OK

NOTICE:

This market survey is being conducted to identify potential sources that may possess the expertise, capabilities, and experience to meet the requirements for qualification and resources to provide us with a software solution for purchase by United States Air Force (USAF) personnel. The level of security is unclassified only and documents involved are no higher than Controlled Unclassified Information (CUI). Contractors/Institutions responding to this market research are placed on notice that participation in this survey may not ensure participation in future solicitations or contract awards. The government will not reimburse participants for any expenses associated with their participation in this survey.

INSTRUCTIONS:

1. Below is a description of the Technical Software and Engineering Services Solution requirement and a Contractor Capability Survey, which allows you to provide your company’s capability information. Final requirements will be more stringent than the brief description below.

2. If, after reviewing this document, you desire to participate in the market research, you should provide documentation that supports your company’s capability in meeting these requirements. Failure to provide documentation may result in the government being unable to adequately assess your capabilities. If you lack sufficient experience in a particular area, please provide details explaining how you would overcome the lack of experience/capabilities in order to perform that portion of the requirement (i.e., teaming, subcontracting, etc.). Additionally, please identify any areas of work that your organization believes should be broken out exclusively for Small Business.

3. Both large and small businesses are encouraged to participate in this market research. Joint ventures or teaming arrangements are encouraged.

4. Questions related to this market survey should be addressed to Jeffrey Atterbury at jeffrey.atterbury@us.af.mil and Chelsea Kuykendall at chelsea.kuykendall@us.af.mil.

mailto:jeffrey.atterbury@us.af.mil mailto:chelsea.kuykendall@us.af.mil

DESCRIPTION OF TECHNICAL SOFTWARE SOLUTION

The Government is conducting market research to identify potential sources that possess the expertise, capabilities, and experience to meet qualification requirements to produce Technical Software and Engineering Services for Tinker Air Force Base (AFB). The intent is for the Government to purchase software design/development, installation, support, training, maintenance, and technical support. Encompassed in this requirement are operations support, technical support, software engineering, commercial-off-the-shelf (COTS) software licensing, system verification and system testing. The following descriptions are based upon the draft Performance Work Statement for the service requirement.

The Contractor shall be responsible for providing us with the following:

1. Software solution designed to meet information needs of Air Traffic Controllers (ATC) and airfield management (AM) personnel, both military and civilian. General purpose of system is to provide live USAF airfield weather data, establish a centralized repository of information used to provide decision support tools, aid in planning purposes and maintain situational awareness for air traffic controllers.

Provide rapid access to wide array of information from multiple sources, integrated for display, distribution, and communication via a single system.

2. Software solution must interface with the USAF Sensor Collection Appliance (SCA), Federal Aviation Administration (FAA) Information Display System Version 4 (IDS4), FAA Flight data input/output (FDIO), as well as the FAA Automated Surface Observing System (ASOS).

3. Telephone (Help Desk) support (both engineering and product technical support) direct to HQ AFFSA and all system customers with availability from 0900 – 1700 Eastern Time, Monday through Friday, except contractor observed holidays.

Diagnose and resolve system and maintenance issues related to software configuration, database building, network infrastructure, software, and associated support tools. Receive and log calls, fill out Customer Services Request (CSR) form.

Two hour response time not to exceed twelve hours.

Engineering support must possess all the following capabilities:

i. Resolve software issues including those involving changes in operating system and security changes required for continued Air Force (AF) network operations.

ii. Provide reconfiguration of software license files, as necessitated by changes in local network operations.

iii. Provide original and replacement configuration disks and software documentation, as needed.

Product technical support must possess all the following capabilities:

i. Resolve issues involving utilization of the software solution, using software features, creating and managing the database, configuring profiles, organizing data efficiently for rapid access, and other product use knowledge areas.

4. Site configuration and reconfiguration generated as defined below:

i. What’s Up Gold (WUG) Remote Maintenance Monitor (RMM) reconfiguration(s) due to geographic moves of system equipment

ii. Global Naming Table (GNT) changes and updates

iii. System Workstation name changes

iv. Proxy Server changes

v. DNS server changes

vi. IP Address changes

5. Provide engineering services for system. To include:

i. Technical Interchange Meetings (TIMs)

ii. Catastrophic System Failure that exceed telephone support Technicians

iii. Data page template designs

iv. Remediation of system deficiencies of the core software

v. Software maintenance patching services

vi. On-site technical support when needed

6. Image Creation. One Image (Kiosk) based on Win 11 Operating System utilizing the current AF Enhanced Secure Hose Baseline (ESHB) that will include solution software and adaptations to make the system workstation suitable for a USAF ATC environment as well as Win 11 patches available at the time of image creation.

CONTRACTOR CAPABILITY SURVEY

TECHNICAL SOFTWARE SOLUTION

Part I. Business Information

Please provide the following business information for your company/institution and for any teaming or joint venture partners:

Company Name Address CAGE Code and SAM UEI The Government cannot enter into contracts or agreements with Offerors not registered in SAM. For registration information, visit the SAM website (https://www.sam.gov/) and follow the instructions in the Quick Start Guide For SAM Registration, which can be found under the Help Tab and User Guides submenu.

Business Size Web Page URL Point of Contact (POC) POC Phone # and Email Address

The North American Industry Classification System (NAICS) Code for this 541511. Based on this NAICS Code, please state whether your company is one or more of the following business types:

Small Business Yes No Women Owned Small Business Certified Yes No Small Disadvantaged Business Certified Yes No 8(a) Certified Yes No HUBZone Certified Yes No Veteran Owned Small Business Yes No Service Disabled Veteran Small Business Yes No

Please provide us with a statement as to whether your company is domestically or foreign owned (if foreign, please indicate the country of ownership).

Part II. Capability Survey Questions

Please answer the questions and provide the requested information below in a separate document.

A. General Capability Questions

1. Describe briefly the capabilities of your facility and the nature of the goods and/or services you provide. Include a description of your staff composition and management structure.

2. Describe your company's experience on previous projects similar in complexity to this requirement. Include contract numbers, a brief description of the work performed, period of performance, agency/organization support, and individual point of contact (Contracting Officer or Program Manager).

3. What quality assurance processes and test qualification practices do your company employ? Please provide a description of your quality program (ISO 9001, AS9100, etc.).

4. What is your company’s current maximum production capacity per month? Provide information on any facility reserves you may possess to increase production capacity in the event of an immediate need due to critical operational mission requirements.

5. Are there specific requirements in the documentation that we provide that would currently preclude your product from being a viable solution to our requirement?

6. Include a detailed listing of facilities and equipment, including quantities required to satisfy the requirements of this effort.

7. Provide an outline of the proposed process, including inspections.

B. Commerciality Questions

1. Are there established catalog or market prices for our requirements If you offer this product and/or service to both U.S. Government and commercial sources, is the same workforce used for both the U.S. Government and general public? Is our requirement offered to both under similar terms and conditions? Briefly describe any differences.

2. Describe your standard warranty and return process for goods and services furnished to the government for items similar in nature to this requirement.

All responses are due by 20 March 2026

Please email your responses to Jeffrey Atterbury at jeffrey.atterbury@us.af.mil and Chelsea Kuykendall at chelsea.kuykendall@us.af.mil.

Subject: Technical Software and Engineering Services Solution Sources Sought mailto:jeffrey.atterbury@us.af.mil mailto:chelsea.kuykendall@us.af.mil