Technical Questions.docx

Technical Questions IT Services

1. Daily System Checks: Describe your process for performing and recording daily system checks. How do you ensure all findings and statuses are accurately documented?

1. STIG Compliance: How do you ensure that all Microsoft Windows Server and SQL Server instances have the latest DISA STIGs applied within 30 calendar days of release?

1. Security Updates: What is your process for applying vendor security updates and hotfixes?

1. System Upgrades: Describe your approach to planning and executing system upgrades within the specified timeframes.

1. Testing: How do you conduct testing of systems and applications immediately after configuration changes and software deployments to validate that changes do not adversely affect system operation and performance?

1. Deployment: What is your process for deploying applications to production, integration, and staging servers?

1. System Availability: How do you ensure a 99% system availability rate for IT systems and applications?

1. Database Administration: Describe your experience in providing database administration and management support for RDMS in a Microsoft SQL Server-based environment.

1. Software Development: What is your approach to .NET/C# software development, including application development, web development, and version control?

1. Quality Assurance: How do you develop test plans, conduct quality assurance assessments, and maintain QA documentation?

1. Agile Methodology: Describe your experience in facilitating daily SCRUM, stand-ups, and meetings to support the Agile Software Development Process.

1. COOP Planning: How do you provide Continuity of Operations (COOP) planning, evaluation, and execution of critical IT services?

1. Knowledge Transfer: Describe your approach to providing knowledge transfer of requirements to application developers and project managers.

1. Vendor Security Updates: How do you ensure that vendor security updates and hotfixes are applied to address ACAS findings and organizational security mandates within the specified timeframes?

1. Documentation: What is your process for creating detailed business requirement documentation, workflows, process diagrams, and assessment reports?

1. Backup and Recovery: How do you develop, manage, and test backup and recovery plans to ensure monthly integrity testing of no less than 10% of database backups?

1. Help Desk Support: How do you manage, update, and track Help Desk / Touch Labor requests? Provide examples.

Intelligence and Data Services

1. Data Integration Experience: Describe your experience in adopting, deploying, and maintaining infrastructure and platforms that support intelligence data operations within a digital environment.

1. Data Integration Challenges: What are some common challenges you have encountered in data integration for intelligence operations, and how have you addressed them?

1. Data Analytics: How do you leverage data analytics to support intelligence data operations and decision-making?

1. Information Sharing Support: What is your approach to providing comprehensive intelligence data, architecture, and information sharing support, including embedded support at CONUS and/or OCONUS locations?

1. Access Management: Describe your experience in managing and validating access to IC PKI-enabled databases, COI, and entitlement management systems.

1. Data Lifecycle Management: Describe your approach to managing the data lifecycle, from ingestion to archiving, within an intelligence-driven digital environment.

1. Case Studies: Can you provide examples or case studies of successful data integration projects you have completed for intelligence operations?

1. Certifications: Do you have and maintain all of the certifications per DoDD 8140.01 (formerly DoDD 8570.01-M) --- IAT II? Please provide details.

Coordination and Training

1. Training Curriculum: How do you develop a training curriculum covering all platform functions and services, including training modules, scenario-based training, and practical exercises?

1. Partner Coordination: How do you facilitate coordination between Army MI personnel and Intelligence POR engineering and technical staff?

1. Training and Briefings: Describe your experience in providing training and information briefings, including the GEN 302 Foundry Course and other intelligence courses.

1. Travel and Site Visits: How do you conduct site visits to partner organizations, audit existing intelligence architectures, and provide guidance on information sharing?

1. Customer Support: How do you respond to customer requests, provide user training, and project transition support?