TECHNICAL EXHIBIT B.pdf

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To A.001 (1)Quality Control Plan

(2)Submission of changes to QCP (if any)

(paragraph 1.5.1)

(1)Once within 10 days after contract award and no later than 30 days prior to any anticipated changes.

(2) 3 days after receiving comments from Government

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office Word or Power Point

Contracting Officer through the Contracting Officer’s Representative

(COR)

A.002 Issues or potential issues that might affect performance

(para. 1.5.1.2)

Within 2 clock hours of identifying those issues

One each to the Contracting Officer

Phone call followed by an email

Contracting Officer through the Contracting Officer’s

A.003 Provide information for CAC

(para. 1.6.3.4)

Within 15 calendar days after award

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office through the Contracting Officer’s

A.004 (1) Provide a copy of favorable or (2) unfavorable background checks (para 1.6.4.1)

Within 5 calendar days of receipt by contractor

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office Word or Power Point

Contracting Officer through the Contracting Officer’s

A.005 Good Conduct Certificate for Local Nationals

(para 1.6.4.2)

Within 5 days of contract award

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office Word or Power Point

Contracting Officer through the

Officer’s

Deliverable Frequency # of Copies Medium/Format Submit To

A.006 Report incident of any lost or duplicate keys

(para 1.7)

Immediately upon occurrence

One each to the Contracting Officer

Via email Contracting Officer through the Contracting Officer’s

A.007 Provide the name and resume of Primary and alternate CIS as well as Contract Manager and Alternate Contract Manager’s contact information (para 1.10)

a. Primary CIS at contract proposal

b. Alternate CIS

5 days after contract award

c. Contract Manager at contract proposal

d. Alternate Contract Manager NLT 30 days of contract award

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office Word or Power Point

Contracting Officer for a.

and c. through the Contracting Officer’s Representative for b. and d.

A.008 Provide a listing of issued Contractors Identification Badges (para.

1.12.2)

Prior to contract performance and when changes occur

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office Word or Power Point

Contracting Officer through the Contracting Officer’s

A.009 Provide signed non-disclosure agreement

(para. 1.17)

No later than 5 days prior to commencement of work

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office through the Contracting Officer’s

A.010 Submit Organizational Conflict of interest (para 1.18)

Immediately when found One each to the Contracting Officer

Electronic delivery via email using Microsoft Office Word or Power Point

Contracting Officer through the

Officer’s

A.011 (1) Complete AT Level 1

(2) Provide copy of certificate of completion of AT level 1 training

(3) Complete refresher training and provide copy of certificate of completion

(4) Complete local AT training

(5) Coordinate with COR if training cannot be done online and provide verification of training

(para 1.22.1)

(1) 30 days after contract start date

(2)within 5 days of completion

(3)every 12 months and submit the certificate within 5 days of completion

(4) If required

(5) When COR can coordinate and 5 days upon completion of training

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office through the Contracting Officer’s

A.012 (1) Complete OPSEC training

(2) Verification of training

(3) Complete refresher training

(4) Verification of refresher training

(5) Coordinate with COR if training cannot be done online and provide verification of training

(para 1.22.2)

(1) Within 30 days of employment under this contract

(2) Within 5 days

(3) Yearly

(4) Within 5 days of completion

(5) When COR can coordinate and 5 days upon completion of training

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office through the Contracting Officer’s

A.013 (1) Complete I watch Training

(2) Provide proof of completion

(para 1.22.3)

(1) Within 30 days of commencement of contract

(2) Within 5 days of completion

N/A N/A COR

A.014 (1)Complete Information Insurance Training

(2)Provide certificate of training for Information Insurance training

(para. 1.22.4.1)

(3) Complete yearly refresher

(4) Provide certificate of completion of yearly training

(para 1.22.4.1)

(1)Within 3 days of obtaining a CAC

(2)Within 5 days of completion

(3) Yearly

(4) Within 5 days of completion

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office through the Contracting Officer’s

A.015 (1) Registration in

(ATCTS)

(2) Notification of registration into ATCTS (para.

1.22.4.3)

(3) Complete refresher training

(4) Provide proof of completion of yearly refresher

(para 1.22.4.3

(1) Within 3 days of obtaining a CAC

(2) Within 5 days of registration

(3) yearly

(4) Within 5 days of completion of refresher training

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office through the

COR

A.016 (1) Complete Identifying and safeguarding PII

(2) Provide proof of completion

(1) Within 10 days of employment

(2) Within 5 days of completion

(3) Yearly

One each copy of certificate to the Contracting Officer

Electronic delivery of certificates via email

Contracting Officer

(3) Complete yearly update

(4) Provide proof of completion of yearly update (para.

1.22.5)

(4 ) Within 5 days of completion

A.017 (1) Complete

MWR OPEX

training

(2) Provide Certificate of training

(3) Complete yearly updates

(4) Provide certificate of completion of yearly update

(para 1.22.6)

(1)Within 30 days of obtaining computer access

(2) within 5 days of completion

(3) Yearly

(4) within 5 days of completing yearly update

N/A N/A N/A

A.018 Provide a Government property management plan (para 1.26)

Within 15 days of contract award

One each to the Contracting Officer

Electronic delivery via email using Microsoft Office

A.019 Read SOPs

(para 5.1.1)

Within 30 days of starting service delivery

N/A N/A COR

A.020 Read certification standards

(para 5.1.2)

Within 30 days of starting service delivery

N/A N/A COR

A.021 (1) Maintain files IAW ARIMS

(2) Secure files

(para 5.1.3)

(1) Daily

(2) Daily

N/A IAW ARIMS COR

A.022 Data Entry:

Input information in

AFWP

(para 5.1.4)

Within one day of customer contact

N/A AFWP

A.023 Keep information displayed within reception area updated (para. 5.1.5)

As needed N/A N/A COR

A.024 (1)Provide information requested by client

(2) Refer client

(3) In-process clients

(4) Out-process clients (para 5.1.6)

(1) Daily

(2) When needed

(3) Daily

(4) Daily

N/A N/A N/A

A.025 (1) Bag and store coupons

(2) Keep a balance of 10 bags

(3) Assist with sending thank you letters

(4) Provide coupons tracking data (para 5.1.7)

(1) Weekly

(2) When balance is below

(3) Yearly

(4) Monthly

N/A (5) Excel spreadsheet COR

A.026 (1) Prepare the ACS calendar

(2) Prepare marketing material

(3) Obtain Concurrence

(4) Post on Facebook

(5) Submit ACS Calendar for approval

(6) Review websites/apps and correct discrepancies

(1) Monthly

(2) As needed

(3) Before displaying information

(4) As needed

(5) Monthly

(6) Weekly

(1) One each

(2) One each

(3) N/A

(4) N/A

(5) N/A

(6) N/A

(1) Publisher

(2) Publisher, PowerPoint

(3) N/A

(4) Facebook

(5) Via email

(6) Online

(para 5.1.8)

A.027 Update ACS resource file (para 5.1.9)

Semi-annually 5 each of respective paper file and 1 each digital

Word and/or excel COR

A.028 (1) Attend meetings to discuss services

(2) Meet with program manager

(3) Attend ACS meetings

(para 5.1.10)

(1) As needed but at least monthly

(2) Monthly

(3) As needed

N/A In person or online COR and/or

KO

A.029 Display ICE QR Code

(para 5.1.11)

Daily N/A ICE Website N/A

A.030 Gather information to share at events (para 5.1.12)

As needed 20 each N/A COR

A.031 (1) Customer interactions

(2) Dress IAW business casual standards (para 5.1.13)

(1) Daily

(2) Daily

N/A N/A COR

A.032 (1) Maintain sign-in log

(2) Maintain class rosters (para 5.1.14)

(1) Daily

(2) Daily

(1) One each

(1) One each

ACS forms COR

A.033 (1) Clear AER for clients who PCS

(2) Provide AER information

(1) As needed

(2) As needed

(3) As needed

One each Standards forms COR

(3) Email AER information and/or forms (para 5.1.15)

A.034 Maintain classroom reservations (para 5.1.16)

As needed One each Calendar COR

A.035 (1) Ensure clients complete intake form

(2) Record intake information in

AFWP

(3) Track simple contacts in AFWP (para 5.1.17)

(1) Daily

(2) Within 1 day of customer contact

(3) Daily

N/A AFWP COR

A.036 Provide statistics (para 5.1.18)

Monthly One each Via email COR

A.037 Open and lock offices (para 5.2.1)

As needed N/A N/A N/A

A.038 Maintain ACS waiting area (para 5.2.2)

Daily At least 5 copies of flyers

N/A COR