Technical Exhibit 1 - Performance Requirements Summary.pdf
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7.1 Technical Exhibit 1 Performance Requirements Summary
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Required Services (Tasks)
Performanc e Standard
ACCEPTABLE
QUALITY LEVEL
(THIS IS THE
MAXIMUM
ERROR RATE.
IT COULD
POSSIBLY BE
“ZERO
DEVIATION
FROM
STANDARD”)
Method of Surveillance
Incentive (Positive and/or Negative) (Impact on Contractor Payments)
Delivery of toilets, Hand wash stations and Handicapped units
PWS Para
5.2.1 – 5.2.4, 5.2.12
4% Lot size is the number of services required
Random Sampling based on complaints and random inspections
10% per incident of the amount invoiced for the month
Servicing toilets, hand wash stations and handicap units Fixed Locations
PWS Para 5.2.7
4% lot size is the number of services required
100% Based on service orders submitted, complaints and inspections
10% per incident of the amount invoiced for the month
Short term Rentals PWS Para 5.3, 5.31
4% lot size is the number of service orders in the month
100% Based on service orders submitted, complaints and inspections
10% per incident of the amount invoiced for the month
Scheduled Pumping
PWS Para 5.10.3,5.10.
4% lot size is the number of scheduled pumping sites during the month
100% based on scheduled service, complaints and random inspections
10% per incident of the amount invoiced per month
As Requested and Emergency Pumping
PWS Para 5.10.5-7
0% lot size is the total number of service orders in the month
100% based on service orders submitted, complaints and random inspections
50% per incident of the amount invoiced per month
OPSEC Training Para 1.8.7
Within 30 calendar days of award
4% 100% COR
Inspection
Deduct 1% of monthly invoice
AT Training Para 1.8.1
Within 14 calendar days
4% 100% COR
Inspection
Deduct 1% of monthly invoice
SAFETY/ACCIDENT
PLAN PARA 1.6.7
SUBMIT FOR
REVIEW WITH
PROPOSAL
4% 100% COR
INSPECTION
Deduct 1% of monthly invoice
QUALITY CONTROL
PROGRAM PARA
1.6.6
SUBMIT FOR
REVIEW WITH
PROPOSAL
4% 100% COR
INSPECTION
Deduct 1% of monthly invoice
CMRA para 6.1
SUBMIT
ANNUAL
REPORT
0 100% Deduct 100% of CLIN cost for manpower reporting
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