Technical Exhibit 1 - Performance Requirements Summary.pdf

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Latrines Follow-On
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7.1 Technical Exhibit 1 Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Services (Tasks)

Performanc e Standard

ACCEPTABLE

QUALITY LEVEL

(THIS IS THE

MAXIMUM

ERROR RATE.

IT COULD

POSSIBLY BE

“ZERO

DEVIATION

FROM

STANDARD”)

Method of Surveillance

Incentive (Positive and/or Negative) (Impact on Contractor Payments)

Delivery of toilets, Hand wash stations and Handicapped units

PWS Para

5.2.1 – 5.2.4, 5.2.12

4% Lot size is the number of services required

Random Sampling based on complaints and random inspections

10% per incident of the amount invoiced for the month

Servicing toilets, hand wash stations and handicap units Fixed Locations

PWS Para 5.2.7

4% lot size is the number of services required

100% Based on service orders submitted, complaints and inspections

10% per incident of the amount invoiced for the month

Short term Rentals PWS Para 5.3, 5.31

4% lot size is the number of service orders in the month

100% Based on service orders submitted, complaints and inspections

10% per incident of the amount invoiced for the month

Scheduled Pumping

PWS Para 5.10.3,5.10.

4% lot size is the number of scheduled pumping sites during the month

100% based on scheduled service, complaints and random inspections

10% per incident of the amount invoiced per month

As Requested and Emergency Pumping

PWS Para 5.10.5-7

0% lot size is the total number of service orders in the month

100% based on service orders submitted, complaints and random inspections

50% per incident of the amount invoiced per month

OPSEC Training Para 1.8.7

Within 30 calendar days of award

4% 100% COR

Inspection

Deduct 1% of monthly invoice

AT Training Para 1.8.1

Within 14 calendar days

4% 100% COR

Inspection

Deduct 1% of monthly invoice

SAFETY/ACCIDENT

PLAN PARA 1.6.7

SUBMIT FOR

REVIEW WITH

PROPOSAL

4% 100% COR

INSPECTION

Deduct 1% of monthly invoice

QUALITY CONTROL

PROGRAM PARA

1.6.6

SUBMIT FOR

REVIEW WITH

PROPOSAL

4% 100% COR

INSPECTION

Deduct 1% of monthly invoice

CMRA para 6.1

SUBMIT

ANNUAL

REPORT

0 100% Deduct 100% of CLIN cost for manpower reporting

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