Technical Exhibit 01 - Performance Requirements Summary (PRS) 25 Aug 2024.docx
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- Solicitation number
- panmcc24p0000023206
- Issued by
-
Department of the Army
About this file
The document is a Technical Exhibit 01 - Performance Requirements Summary (PRS) for a Troop Appliance Maintenance and Repair (TAMR) contract at Joint Base Lewis-McChord (JBLM), Washington. The performance requirements summary outlines nine specific performance objectives for appliance maintenance and repair services, including replacing appliances, updating ArMA cases, completing urgent and routine repairs, installing/disconnecting appliances, and cleaning dryer duct systems. Each performance requirement includes detailed standards, maximum allowable deviation levels (5% for most requirements), methods of surveillance, and a $100 deduct per defect above the acceptable quality level (AQL).
The associated pre-solicitation notice indicates the Department of the Army anticipates issuing a solicitation for a one-year base contract with four option periods, commencing around July 1, 2025. The contract will cover appliance maintenance, repair, and duct cleaning for Unaccompanied Housing at JBLM. Prospective contractors must be registered in SAM under NAICS code 811412, with the solicitation expected to be released on or around May 1, 2025, and proposals due by 8:00 a.m. PST on June 1, 2025. All solicitation documents will be available exclusively on the SAM.gov website, with no paper copies distributed.
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Text version
Technical Exhibit 1 - Performance Requirements Summary (PRS)
The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Required Services/ Performance Object
| PWS Paragraph Number |
| Performance Standard |
| Maximum Allowable |
Degree of Deviation from Requirement (AQL Level) Method Of Surveillance
Deduct Schedule
PRS#1
In the event the appliance cannot be ecomically economically repaired and has been approved for replacement via TE-09, the Contractor shall deliver Government provided replacement appliances (washers, dryers, laundry centers i.e. washer/dryer combos and dryer/dryer stacks) to the barracks, pick up unserviceable appliances and turn in to DPW/Unaccompanied Housing (UH) Branch/Furnishing Management Office (FMO) at Bldg. 9660 Perry Ave (C Bay)
Annex 01 2.2.3.1
| This task is to be completed within five (5) business days calendar days or working days after a Government provided replacement has been made available and the request for the swap has been submitted |
| 5 late replacements per 100 repairs |
(5%) 100% Inspection $100 per defect above AQL
PRS#2
The Contractor shall access assigned ArMA cases during each business day Annex 01 2.3.1.1
| Update ArMA within two (2) business days of completed ArMA cases |
| No more than 5 late updates per 100 completed ArMA cases |
(5%) 100% Inspection $100 per defect above AQL
PRS#3
The Contractor shall complete an initial assessment of Priority 2 Urgent ArMA cases Annex 01 2.3.2.1 The Contractor will complete the initial assessment within three (3) business days after receipt
No more than 5 late initial assessments per 100 Priority 2 Urgent ArMA Cases (5%)
100% Inspection
$100 per defect above AQL
PRS#4
Contractor shall provide parts and labor to repair Priority 2 Urgent ArMA cases Annex 01 2.3.2.3
| Contractor shall ensure the inoperable appliance is fully functional within 10 work days for Urgent Repairs |
| No more than 5 less than fully functional appliances per 100 Priority 2 Urgent ArMA Cases |
(5%)
100% Inspection $100 per
PRS#5
Contractor shall provide parts and labor to repair Priority 3 Routine ArMA cases Annex 01 2.3.2.3
| Contractor shall ensure that Priority 3 Routine Repairs are completed within 30 calendar days |
| No more than five percent (5%) |
defects per month allowed 100% Inspection
$100 per defect above AQL
PRS#6
Contractor shall complete disconnection /installation of washer, dryers, laundry centers i.e. washer/dryer stacks, dryer/dryer stacks, dryer/dryer stacks, stove/ovens, dishwashers and over the stove microwaves Annex 01 2.3.3
| The Contractor shall complete the disconnection/installation within five (5) business days after a Government provided replacement has been made available and the request for the swap has been submitted |
| No more than five percent (5%) |
defects per month allowed 100% Inspection
$100 per defect above AQL
PRS#7
Contractor shall clean individual dryer duct systems on an annual basis Annex 01 2.4.4 The applicable individual dryer duct systems shall be disconnected, cleaned, inspected and thoroughly vacuumed out No more than 5 (five) dryer ducts not cleaned per 100 individual dryer ducts systems scheduled for cleaning (5%)
Random Sample $100 per
PRS#8
Contractor shall clean convergent dryer duct systems on an quarterly basis.
Annex 01 2.4.
Annex 02 2.32 The applicable convergent vent dryer duct and vent systems shall be disconnected, cleaned, inspected and thoroughly vacuumed to include the HRU coils No more than 5 (five) dryer ducts not cleaned per 100 convergent dryer ducts systems scheduled for cleaning (5%) Random Sample $100 per
PRS#9
The Contractor shall submit all required reports and deliverables
| 6.0 |
| All required reports and |
deliverables shall be submitted IAW the times and formats specified in See Para 6.0 No more than 5 late reports or deliverables per 100 reports or deliverables (5%) 100% Inspection $100 per
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