Technical and Management Plan.docx

Offeror’s Unique ID Number: ____________

In submitting a quote, please reply to the following and provide any documentation as required:

TECHNICAL CAPABILITY: The quotation should provide a clear and demonstrative explanation of the organization’s ability to provide remote coding and coding auditing services as described in the statement of work. Describe the company’s ability to provide coding services as described in the statement of work by responding to the following:

Software capabilities: Describe the firm’s ability to interface with VA’s coding software.

Encryption: Describe the firm’s encryption capabilities, including software.

Understanding Compliance Requirements: Describe how the firm understands and complies with all coding regulations and requirements as outlined in the statement of work.

Approach: Describe how the firm has performed adequate planning to accomplish the operational tasks as defined in the statement of work.

MANAGEMENT: The quotation should provide a clear description of the organization’s quality control plan tailored toward meeting the requirements of this solicitation. This should clearly demonstrate a clear understanding of the statement of work, including operational and oversight requirements, by responding to the following:

Prompt service: How will the firm meet the timeliness requirements of this solicitation (72-hour turnaround to completion or suspension of encounter)? Describe the firm’s availability/flexibility in providing coding staff required to meet the productivity needs of this solicitation. Describe the firm’s monitoring plan utilized to assess productivity of coding staff to ensure prompt turnaround.

Quality service: Describe the firm’s understanding of the quality requirements as outlined in the statement of work, through documentation reflective of Sample Coding Audits and Sample Action Plans.

Training Requirements/Contractor Experience: Describe the firm’s ability to provide coding staff with certifications meeting the needs as described in the solicitation. Provide coding certifications for all existing certified coding staff/supervisors. Provide resumes for all existing coding staff/supervisors to demonstrate years of experience.