TE-AJ Performance Requirements Summary.docx

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Fire Protection Services
Solicitation number
W9115122R0002
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TECHNICAL EXHIBIT AJ

PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective & PWS Paragraph Number: Lists and references the contract requirements which are considered necessary for acceptable contract performance. The absence of any contract requirement from this table does not relieve the Contractor of compliance with all of the contract requirements.

Standards: Brief description of the level of performance required to meet the Performance Objective.

Performance Threshold: The amount of deviation from 100% compliance that is acceptable. However, the Contractor is still expected to meet the performance standard. Exceeding this threshold may result in deductions from the Contractors payment.

Incentive / Disincentive: Describes the possible actions the Government may take in response to good and poor performance.

PERFORMANCE REQUIREMENTS SUMMARY TABLE

Performance Objective (PWS Paragraph No.)

Performance Standard
Performance Threshold
Method for Performance Assessments
Incentive / Disincentive

1.6.1 Quality Control

The Contractor shall implement a complete quality control program that identifies potential and actual problem areas in providing requirements of the contract as specified and results in corrective action throughout the life of the contract.

The Quality Control Plan (QCP) shall be provided to the Contracting Officer for approval within ten (10) calendar days after performance start date. Provide electronic daily QC inspection reports to the COR no later than 0900 the next working business day.

4%

Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

Trends of less than acceptable performance could result in reductions of payments

1.22. Environmental Requirements

The Contractor shall comply with all federal, state, and local environmental protection laws, regulations, and standards referenced in FH Regulation 200-1, Environment and Natural Resources, 15 July 2004. The Contractor shall comply with all other contract requirements for clean air, clean water, and toxic substances control (TSCA), pollution control, and resource conservation and recovery (RCRA). The Contractor shall designate an Energy Conservation Monitor and a Recycling Monitor in writing.

The Contractor shall maintain a record of the training, and submit a roster to the KO or designated representative. This training shall be completed within thirty (30) days after contract start date.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.
1.23.10. MINIMUM PERSONNEL QUALIFICATIONS. The Lead Technician shall have a minimum of five years’ work experience with fire protection systems and be certified by NICET Level III in Fire Alarms or Water Based Layout.
Contractor fire alarm systems technicians shall be certified by NICET Level II in Fire Alarm Systems and have a minimum of two work years’ experience with fire alarm systems. Contractor water based systems technicians shall be certified by NICET Level II in Inspection and Testing of Water Based Systems and have a minimum of two work years’ experience with water based systems.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

Trends of less than acceptable performance could result in reductions of payments

1.26. Files The Contractor shall maintain complete and accurate files of documentation required under the terms of this contract in accordance with AR 25-1, Army Information Resources Management Program, and AR 25-400-2, Modern Army Record Keeping System
Files shall be made available to the Contracting Officer upon request
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections

CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

4.3. COMMUNICATION EQUIPMENT The Contractor shall provide a system of communication between the main office, all Contractor-furnished vehicles, key Contractor personnel, and the Government
The communications system shall be capable of transmitting and receiving from all locations on the Fort Hood military reservation where contract work is to be performed
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections

CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

4.7. FIRE PROTECTION SYSTEM SERVICE SAFETY. When a fire protection system is undergoing Inspection, Testing, and Maintenance (ITM) work or repair work, the Contractor shall ensure that safety devices are placed and signs are posted to keep the public away from the fire protection system work site
The safety devices and signs shall be clearly visible by the public, placed at each entrance at the facility and the Contractor shall ensure that devices are effectively protecting the public and site
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections

CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

Trends of less than acceptable performance could result in reductions of payments

5.1.4. WORK CONTROL, RECORDS AND REPORTS The Contractor shall establish and implement a Work Control, Records, and Reports Plan that includes all work control procedures necessary to ensure the timely and acceptable accomplishment of all contract work requirements and permit tracking of work in progress
The Contractor shall maintain up-to-date, cumulative service records for each fire protection and mass notification system listed in TEs A - W. The Contractor shall maintain a database, provided by the government, on all systems work is performed on.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections

CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

5.1.6. COORDINATION WITH FORT HOOD FIRE DEPARTMENT The Contractor shall notify the Fort Hood Fire Department dispatch prior to starting any service work to a fire protection or mass notification system
The Contractor shall contact the fire department dispatch when work is complete and prior to leaving the premises of the building work was performed on.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.
5.2.1. INSPECTION, TESTING, AND MAINTENANCE. The Contractor shall perform ITM work on all fire protection and mass notification systems shown in TE’s A – W.
In accomplishing ITM work, the Contractor shall perform routine inspections, operations, checks, and adjustments.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections

CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

5.2.1.1. FIRE PROTECTION SYSTEM ITM TASKS. During the base year of this contract, the Contractor shall perform a five year ITM test and provide an accurate points list for every fire protection system tested under this contract.
The Contractor shall provide testing and certification of all systems authorized for service in this contract. Upon completion of system inspection in each building (within five calendar days), the Contractor shall provide an inspection report with a detailed deficiency list, replacement parts list, and additional new requirements needed in order to provide certification(s) to the building. The Contractor shall update TE’s A-W as building/systems are inspected.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

Trends of less than acceptable performance could result in reductions of payments

5.2.2. FIRE ALARM ITM AND CERTIFICATION Facilities listed in TE’s A -H, Fire Alarm Systems, shall have ITM tasks and certifications performed IAW contract requirements, NFPA 72, and TE Z.
The Contractor shall complete an inspection checklist form similar to TE AH for each fire alarm inspection. The Contractor shall provide a printout of all fire alarm panel histories and clear histories when inspection complete.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.
5.2.15. ITM WORK SCHEDULE The Contractor shall develop an ITM work schedule for all visits
The schedule shall include building and system number and date and time fire protection systems are to be serviced. The schedule shall be provided to the Contracting Officer for approval 10 working days prior to the work being performed
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

5.3. FIRE PROTECTION SYSTEM TAGS It is the responsibility of the Contractor to produce, supply, complete, and affix all tags for the execution of this contract

The tags shall be blue, yellow, red, or white. A blue tag represents the system has been tested is fully operational. A yellow tag represents the system as being operational but with deficiencies. A red tag represents the system is not operational or the system is down. A white repair tag represents repairs have been made.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections

CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

5.4.4. SERVICE CALL WORK REPORTS. The Contractor shall deliver a signed, dated, legible copy of a service call work report similar to TE AM to the Contracting Officer, indicating the deficiency reported, the repairs performed, and including same data elements required in paragraph 5.1.4.1
For all service call work, the contractor shall submit the completed service call work report to the Contracting Officer the next business day.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

Trends of less than acceptable performance could result in reductions of payments

5.5.2. REPLACEMENT ITEMS WORK INSPECTIONS AND TEST. The Contractor and the Contracting Officer shall conduct a 100% joint inspection and acceptance test of all Repair Work to ensure proper operation of the work completed prior to opening the system to the public
When work is ordered under a replacement item, all equipment, labor and materials shall be included in the unit price.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.
5.5.3. WARRANTY. The Contractor shall warrant all completed work, is free from defects in labor and materials for one year, beginning on the date of acceptance by the Government.
Any work to correct deficiencies in materials or workmanship shall be performed by the Contractor at no additional cost to the Government, as directed by the Contracting Officer.
4%
Random Sampling, Customer Complaints, Spot Checks, Unscheduled Inspections
CPARS ratings reflecting good or poor performance could affect decisions to make future contract awards.

Note: Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PRS. The government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

File details come from the government source that posted it. Updated .