TE 6.4 Laboratory Personnel Qualifications.pdf

TECHNICAL EXHIBIT 6.4

PERSONNEL QUALIFICATIONS

Revision 00

04 September 2024

1. GENERAL

The contractor shall employ three (3) Condition Monitoring Analysts (CMAs) on-site at the Army Oil Analysis Program (AOAP) Program Management Office (PMO) at Redstone Arsenal, AL. The contractor shall employ an appropriate number of Laboratory Managers, Assistant Laboratory Managers and Laboratory Technicians at each laboratory location as stipulated in Technical Exhibit (TE) 6.5, Laboratory Personnel Staffing Requirements.

2. LIST OF PERSONNEL

2.1. LABORATORY MANAGER [KEY PERSONNEL]

2.1.1. DUTIES

The Laboratory Manager shall be responsible for all aspects of laboratory operations, including acting as an alternate evaluator of oil analysis data on an as required basis when the CMAs (see below) are unable to provide results to the customer in a timely fashion. When acting as alternate evaluators, the Laboratory Manager shall issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

2.1.2. MINIMUM QUALIFICATIONS

2.1.2.1. Education Requirements

The Laboratory Manager shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.1.2.2. Certification Requirements

New personnel hired to serve as a Laboratory Manager shall possess Laboratory Lubricant Analyst (LLA) Level II certification at time of hire. Incumbent contractor personnel selected for promotion to the position of Laboratory Manager shall possess LLA II certification at time of promotion or have the capability to achieve LLA II certification within 6 months of their promotion date. This 6 month grace period applies only once to the first individual selected for promotion to the position of Laboratory Manager. Should this individual fail to achieve LLA II certification within the allotted timeframe, the contractor must immediately replace them with an LLA II qualified individual. The Laboratory Manager shall maintain LLA II certification for the life of the contract. Current LLA II certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA2.

2.1.2.3. Evaluation Experience

The Laboratory Manager shall possess a minimum of one (1) year experience evaluating oil analysis data and issuing maintenance recommendations.

2.1.2.4. Maintenance Experience

The Government prefers laboratory managers possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.1.2.5. Security Clearance

The Laboratory Manager shall be able to attain and maintain a Secret Security Clearance.

2.1.2.6. Pre-deployment Physicals

The laboratory manager assigned to the Mobile Laboratory (MOBLAB) shall be able to pass a pre-deployment physical. Current medical requirements for deployment may be found at:

https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer.

2.1.2.7. Language Requirements

The Laboratory Manager shall fluently read, write and speak English.

2.2. ASSISTANT LABORATORY MANAGER [KEY PERSONNEL]

2.2.1. DUTIES

The Assistant Laboratory Manager shall assist the Laboratory Manager with all aspects of laboratory operations, including acting as an alternate evaluator of oil analysis data on an as required basis when the CMAs (see below) are unable to provide results to the customer in a timely fashion . When acting as alternate evaluators, assistant laboratory managers shall issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

2.2.2. MINIMUM QUALIFICATIONS

2.2.2.1. Education Requirements

The Assistant Laboratory Manager shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

https://www.icmlonline.com/exams/Default.aspx?p=LLA2 https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer

2.2.2.2. Certification Requirements

New personnel hired to serve as an Assistant Laboratory Manager shall possess Laboratory Lubricant Analyst (LLA) Level II certification at time of hire. Incumbent contractor personnel selected for promotion to the position of Assistant Laboratory Manager shall possess LLA II certification at time of promotion or have the capability to achieve LLA II certification within 6 months of their promotion date.

This 6 month grace period applies only once to the first individual selected for promotion to the position of Assistant Laboratory Manager. Should this individual fail to achieve LLA II certification within the allotted timeframe, the contractor must immediately replace them with an LLA II qualified individual.

The Assistant Laboratory Manager shall maintain LLA II certification for the life of the contract. Current LLA II certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA2.

2.2.2.3. Evaluation Experience

The Assistant Laboratory Manager shall possess a minimum of one (1) year experience evaluating oil analysis data and issuing maintenance recommendations.

2.2.2.4. Maintenance Experience

The Government prefers assistant laboratory managers possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.2.2.5. Security Clearance

The Assistant Laboratory Manager shall be able to attain and maintain a Secret Security Clearance.

2.2.2.6. Pre-deployment Physicals

The assistant laboratory manager assigned to the Mobile Laboratory (MOBLAB) shall be able to pass a pre-deployment physical. Current medical requirements for deployment may be found at:

https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer.

2.2.2.7. Language Requirements

The Assistant Laboratory Manager shall fluently read, write and speak English.

2.3. LABORATORY TECHNICIAN

2.3.1. DUTIES

Laboratory technicians shall operate the AOAP’s standard suite of analytical instruments in support of lubricant testing.

2.3.2. MINIMUM QUALIFICATIONS

2.3.2.1. Education Requirements

Laboratory technicians shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.3.2.2. Certification Requirements

Laboratory technicians shall possess LLA I certification within twelve (12) months of hire date. Once achieved laboratory technicians shall maintain LLA I certification for the life of the contract. Laboratory technicians who require LLA I certification must receive the pass/fail results from their most recent certification test prior to the one-year anniversary of their hire date. The Government will not permit uncertified laboratory technicians with pending test results to work in a laboratory beyond the anniversary of their one-year hire date. Uncertified laboratory technicians with pending test results must surrender their CAC on the one-year anniversary of their hire date.

Current LLA I certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA1.

Current LLA II certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA2.

2.3.2.3. Security Clearance

Laboratory technicians shall be able to attain and maintain a Secret Security Clearance.

2.3.2.4. Pre-deployment Physicals

Laboratory technicians assigned to the Mobile Laboratory (MOBLAB) shall be able to pass a pre-deployment physical. Current medical requirements for deployment may be found at:

https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer.

2.3.2.5. Language Requirements

Laboratory technicians shall fluently read, write and speak English.

2.4. SENIOR CONDITION MONITORING ANALYST (CMA) [KEY PERSONNEL]

2.4.1. DUTIES

The Senior CMA shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL and as part of the centralized condition monitoring team shall evaluate lubricant analysis data and issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

The Senior CMA shall obtain/maintain proficiency with analytical laboratory instrumentation used within AOAP laboratories and employ this instrumentation along with acceptable measurement practices to perform root cause analysis, crash sample analysis, correlation studies and Accuracy & Repeatability (A&R) testing.

https://www.icmlonline.com/exams/Default.aspx?p=LLA1

The Senior CMA shall work closely with Army maintenance management personnel, site maintenance personnel, reliability specialists and engineers to identify and resolve equipment, component and lubricant related issues.

The Senior CMA shall understand, be familiar with, and have experience in ISO 17025 accreditation requirements, to include the development of standard operating procedures (SOPs) and laboratory operating procedures (LOPs); Proficiency Testing Programs (PTPs); internal audits; and all the associated quality procedures, manuals and forms. The Senior CMA shall participate in, and assist with, the continual review and update of these documents.

2.4.2. MINIMUM QUALIFICATIONS

2.4.2.1. Leadership Experience

The Senior CMA shall possess demonstrated leadership experience, such as that acquired while serving in senior noncommissioned officer (E7-E9) or company grade officer (O1-O4) positions within the U.S.

Military or an equivalent position within a commercial enterprise.

2.4.2.2. Quality Management Experience

The Senior CMA shall possess five or more years of demonstrated quality management experience, such as but not limited to, experience acquired while working with International Standards Organization (ISO) standards.

2.4.2.3. Laboratory Information Management System (LIMS) Experience

The Senior CMA shall possess experience working with a fleet maintenance management system (LIMS) with working knowledge of Global Combat Support System-Army (GCSS-A) preferred.

2.4.2.4. Technical Experience

The Senior CMA shall have experience maintaining mechanical systems in heavy equipment such as gearboxes, drive trains, turbine engines, hydraulic systems, power plant machinery, etc. and conducting root cause analysis studies to determine the sources of equipment failure. Alternative acceptable experience includes experience in crash sample analysis, correlations studies, and conducting gage R&R studies as part of a condition-based maintenance program.

2.4.2.5. Other Requirements

The Senior CMA shall:

• Possess the ability to aggregate, analyze, and interpret machine data to facilitate early and accurate detection of changes in weapon system health, performance, and operation

• Possess the ability to communicate effectively on highly technical subject matter

• Possess the ability to function effectively in a highly collaborative environment

2.4.2.6. Certification Requirements

The Senior CMA shall possess professional certification in a maintenance or tribology-related field at time of hire.

2.4.2.7. Workday Requirements

The Senior CMA shall be available to work flexible shifts, to include a rotational on-call schedule, to ensure timely evaluation of oil analysis results as required by TM 38-301.

2.4.2.8. Security Clearance

The Senior CMA shall be able to attain and maintain a Secret Security Clearance.

2.4.2.9. Language Requirements

The Senior CMA shall fluently read, write and speak English.

2.5. CONDITION MONITORING ANALYST (CMA) [KEY PERSONNEL]

2.5.1. DUTIES

CMAs shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL and as part of the centralized condition monitoring team shall evaluate lubricant analysis data and issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

CMAs shall employ AOAP’s analytical laboratory instrumentation along with acceptable measurement practices to perform root cause analysis, crash sample analysis, correlation studies and Accuracy & Repeatability (A&R) testing.

CMAs shall work closely with Army maintenance management personnel, site maintenance personnel, reliability specialists and engineers to identify and resolve equipment, component and lubricant related issues.

CMAs shall understand, be familiar with, and have experience in ISO 17025 accreditation requirements, to include the development of standard operating procedures (SOPs) and laboratory operating procedures (LOPs); Proficiency Testing Programs (PTPs); internal audits; and all the associated quality procedures, manuals and forms. CMAs shall participate in, and assist with, the continual review and update of these documents.

2.5.2. MINIMUM QUALIFICATIONS

2.5.2.1. Education Requirements

CMAs shall possess a bachelor’s degree in a STEM-related (Science, Technology, Engineering and Mathematics) field plus familiarity with tribology and analytical chemistry. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.5.2.2. Technical Experience

CMAs shall have experience with analytical laboratory instrumentation. CMAs shall have the statistics background needed to perform root cause analysis, crash sample analysis, correlation studies and Accuracy & Repeatability (A&R) testing on data collected by AOAP labs.

2.5.2.3. Certification Requirements

CMAs shall possess a Machinery Lubrication Technician (MLT I) certification at time of hire or have the capability to achieve MLT I certification within 24 months of the individual’s start date on the contract.

Current certification requirements are available on the International Council of Machinery Lubrication (ICML) website at:

https://www.icmlonline.com/exams/Default.aspx?p=MLT1.

If one of the contractor’s current CMAs resigns or is discharged for any reason, the individual promoted or hired as a replacement must possess MLT I certification at time of promotion/hire or have the capability to achieve MLT I certification within 24 months of the individual’s start date on the contract.

2.5.2.4. Workday Requirements

CMAs shall be available to work flexible shifts, to include a rotational on-call schedule, to ensure timely evaluation of oil analysis results as required by TM 38-301.

2.5.2.5. Other Requirements

CMAs shall:

• Possess the ability to communicate effectively on highly technical subject matter

• Possess the ability to work both independently and as part of a team to identify positive and negative trends influencing oil analysis results and promptly notify the Government of findings and potential solutions / improvements to resolve / address these trends

2.5.2.6. Security Clearance

CMAs shall be able to attain and maintain a Secret Security Clearance.

2.5.2.7. Language Requirements

CMAs shall fluently read, write and speak English.

2.6. FOREIGN MILITARY SALES (FMS) FIELD SERVICE REPRESENTATIVE (FSR) [KEY

PERSONNEL]

2.6.1. DUTIES

FSRs shall train Partner Nation (PN) personnel in laboratory operations; instrument operation and maintenance; sample evaluation; and maintenance recommendation methodology. In addition, the contractor shall train PN personnel IAW ICML LLA I and LLA II certification requirements. The contractor shall employ FSR support as required for eligible foreign countries or international organizations. The FMS Letters of Request (LORs) will determine whether an FMS case requires oil analysis FSR support.

https://www.icmlonline.com/exams/Default.aspx?p=MLT1

2.6.2. MINIMUM QUALIFICATIONS

2.6.2.1. Education Requirements

FSRs shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.6.2.2. Certification Requirements

FSRs shall possess LLA II certification at time of promotion/hire. FSRs shall maintain LLA II certification for the life of the contract. Current LLA II certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA2.

2.6.2.3. Evaluation Experience

FSRs shall possess a minimum of one (1) year experience evaluating oil analysis data and issuing maintenance recommendations.

2.6.2.4. Maintenance Experience

The Government prefers FSRs possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.6.2.5. Training Experience

FSRs shall possess extensive experience, with a minimum of at least one (1) years’ experience, training other laboratory personnel in all aspects of oil analysis and laboratory operations, to include International Council for Machinery Lubrication (ICML) LLA I & II certification training. This experience must demonstrate familiarity with the ASTM methods used to analyze samples from oil wetted components.

2.6.2.6. Language Requirements

FSRs shall fluently read, write and speak English.