Tailoring - Alterations PWS.docx

Army Service Uniform Tailoring & Alterations PWS

PERFORMANCE WORK STATEMENT (PWS)

Army Service Uniform Tailoring & Alterations Services

1.0 General

1.1 Scope

The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Army Service Uniform (ASU) and Army Green Service Uniform (AGSU) Tailoring and Alteration Services, as defined in this PWS.

1.2 Background

The Massachusetts Army National Guard (MAARNG) requires tailoring and alterations of the Army Service Uniform (ASU) and Army Green Service Uniform (AGSU) for its Soldiers. Services must be performed in accordance with Army Regulation (AR) 670-1 and DA PAM 670-1. This Blanket Purchase Agreement (BPA) will establish a streamlined method for ordering these recurring services.

1.3 Period of Performance (PoP)

The Period of Performance shall be 1 Base Year of 12 months and four (4) 12-month option years.

1.4 General Information

1.4.1 Place and Performance of Services

The physical alteration and tailoring of garments shall be performed at the contractor’s established place of business. However, upon Government request at the BPA Call level, the contractor shall travel to various MAARNG Readiness Centers, Armories, or installations within Massachusetts to conduct on-site sizing, measuring, and fitting events. These events may occur on weekdays or weekends. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework

The Government does not permit the contractor to telework in support of this requirement.

1.4.1.2 Unscheduled Gate Closures

Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 Installation Regulations

The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.1.4 Tailoring Regions

a. Tailoring locations are spread across the Commonwealth of Massachusetts. For the purposes of this contract, the Commonwealth is divided into four (4) distinct regions to ensure adequate service coverage for all Soldiers. The contractor must be able to provide services, including on-site sizing events, within all four regions.

b. The four (4) regions are defined by county as follows (see TECHNICAL EXHIBIT 4 – Massachusetts Regional Map for a graphical depiction):

· Region 1 (Northeast): Comprising Essex, Middlesex, and Suffolk counties.

· Region 2 (Southeast): Comprising Norfolk, Plymouth, Bristol, Barnstable, Dukes, and Nantucket counties.

· Region 3 (Central): Comprising Worcester county.

· Region 4 (Western): Comprising Berkshire, Franklin, Hampden, and Hampshire counties.

c. The intent of this regionalization is to ensure Tailoring & Alteration services are readily available to Soldiers throughout Massachusetts.

1.4.2 Recognized Holidays

The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC)

The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA)

The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements

The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: JKO AT Level 1 Portal

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.6 Physical Security

The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications

The contractor shall ensure all employees possess professional skills and qualifications necessary for providing tailoring and alteration services.

1.4.8 Post Award Conference/Periodic Progress Meetings

The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM)

The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees

All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.

1.4.11 Combating Trafficking in Persons

The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel

The contractor may be required to travel to MAARNG locations to conduct on-site sizing and measuring events as specified in paragraph 1.4.1. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and/or authorization by the KO prior to travel arrangements being made.

2.0 Definitions and Acronyms

2.1 Definitions

Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Defective Service: A service output that does not meet the standard of performance associated with the PWS.

Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security: Actions that prevent the loss or damage of Government property.

Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S)

3.1 Property: When on-site sizing events are held at Government facilities, the Government will furnish the necessary workspace for the contractor to perform the required services.

3.2 Materials: The Government will provide the uniforms, insignia, and patches required for alterations.

3.3 Equipment: None.

3.4 Services: None.

3.5 Utilities: When on-site sizing events are held at Government facilities, all utilities in the facility will be available for the contactor’s use in the performance of this contract.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E)

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1, including all personnel, tools, supervision, and materials required for alterations.

5.0 Requirements

5.1 General Requirements

Provide professional tailoring and alteration services for ASUs and AGSUs. Services include all alterations, repairs, and insignia placement to ensure uniforms are in compliance with AR 670-1 and DA PAM 670-1. Workmanship must be professional and free of defects.

5.2 Specific Alterations

Perform, at a minimum, the following alterations as required per BPA call order:

Male/Female Coat: Shorten/lengthen sleeves; let out/take in back/side seams; reduce shoulders; hem rank, patches, braids, stripes, and bars to sleeves.

Male/Female Trousers: Shorten/lengthen trousers; alter waist, seat, or crotch.

Female Skirt: Shorten/lengthen skirt; alter waist, seat, or crotch.

Male/Female Shirts: Hem rank to sleeves.

5.3 Sizing and Fitting Process

5.3.1 Sizing Events

The contractor shall conduct sizing for Soldiers as required. This may be done on an individual basis at the contractor’s place of business or via on-site mass sizing events as defined in paragraph 1.4.1. The contractor shall make necessary sizing marks and notes for all required alterations.

5.3.2 Verification and Alteration

Within five business days of a sizing event, the contractor will forward a by-name roster with itemized alterations and costs to the Government POC for verification against the BPA call order. Upon verification, the contractor will complete the alterations.

5.3.3 Turnaround and Delivery

Completed uniforms shall be ready for fitting and delivery to the unit within 30 days of the initial sizing event, unless a different timeframe is specified in the BPA Call. If an item does not meet Army Regulations, the contractor shall correct the item at no additional cost.

5.4 Invoicing

For each BPA Call Order, the contractor shall provide an itemized receipt for all completed work. Invoices shall be submitted via Wide Area Workflow (WAWF) for payment in accordance with the Prompt Payment Act.

6.0 Applicable Publications

TECHNICAL EXHIBIT 1 - Performance Requirements Summary (PRS)

TECHNICAL EXHIBIT 2 - Deliverables Schedule

TECHNICAL EXHIBIT 3 - Estimated Workload Data

TECHNICAL EXHIBIT 4 – Massachusetts Regional Map image1.png