Tab 1.1.3 SOW.pdf

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Department of Homeland Security

(DHS)

US Customs and Border Protection

(CBP) El Paso Sector - NM & TX

STATEMENT of WORK (SOW)

For

Trash/Waste Collection and Removal

April 2026

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STATEMENT OF WORK

TABLE OF CONTENTS

SECTION TITLE PAGE NUMBER

1.0 Introduction 3

2.0 Scope 3

3.0 Place of Performance 3

4.0 Period of Performance and Schedule 4

5.0 Description of Tasks and Deliverables 4

6.0 Deliverables and Delivery Schedule 5

7.0 Contractor Furnished Items 5

8.0 Supervision – Contractor’s Management Contact 5

9.0 Other Contractor Considerations 6

10.0 Accident Report Procedures 6

11.0 Use of Premises 6

12.0 Legal Requirements, Permits and Code Compliance 6

13.0 Physical Security 6

14.0 Personnel Conduct and Supervision 7

15.0 Quality Control Program 7

16.0 Surveillance by Customer Complaint 7

17.0 Modifications, Change Orders, Deviations 7

18.0 General Information 8

19.0 Electronic Invoicing and Payment Requirements 8

20.0 Definitions 8

Attachment A Task & Frequency Chart 10

Attachment B Dumpster Location Maps 11

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1.0 INTRODUCTION

This Statement of Work (SOW) is intended to provide facility trash/waste collection and removal services at U.S. Customs and Border Protection (CBP) stations and facilities in the El Paso, TX and New

Mexico areas of responsibility. These services are necessary to provide and maintain a safe, healthy and professional environment at all CBP facilities. Without these services, conditions would negatively impact the CBP mission and the overall mission of the Department of Homeland Security (DHS).

2.0 SCOPE

The Contractor shall provide all necessary permits, insurance, labor, transportation, supplies, and equipment to furnish comprehensive trash and waste collection, removal, and disposal services. These services shall be performed at CBP's premises, as detailed in the Place of Performance (Section 3.0), and adhere to the frequencies specified in the Task & Frequency Chart (Attachment A). The Contractor is responsible for planning, scheduling, and coordinating all collection activities.

3.0 PLACE OF PERFORMANCE

El Paso, TX and New Mexico area of responsibility stations and facilities.

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4.0 PERIOD OF PERFORMAND AND SCHEDULE

Period of Performance

The periods of performance under this contract will consist of one (1) twelve (12) month base year and four (4) twelve (12) month option periods. Option periods are subject to the availability of Government funds. The Government shall exercise each option year at its own discretion.

Base Year April 1, 2026 – March 31, 2027

Option Year 1 April 1, 2027 – March 31, 2028

Option Year 2 April 1, 2028 – March 31, 2029

Option Year 3 April 1, 2029 – March 31, 2030

Option Year 4 April 1, 2030 – March 31, 2031

Holidays and Administrative Leave

U.S. Customs and Border Protection (CBP) personnel observe the following days as holidays:

New Year's Day Labor Day

Martin Luther King's Birthday Columbus Day

Presidents' Day Veterans Day

Memorial Day Thanksgiving Day

Juneteenth Day Christmas Day

Independence Day

5.0 DESCRIPTION OF TASKS AND DELIVERABLES

See check mark to the left of each of the services to be included in this contract agreement.

_X_ Trash/Waste Collection and Removal

The Contract Services Guidelines for the Contractor are given below but may not be limited to just those items listed. Questions should be addressed to the Contracting Officer Representative (COR).

5.1 Trash/Waste Collection and Removal

5.1.1 Disposal Procedures - All collected trash, solid waste, natural vegetation, and recyclable materials shall be transported to and disposed of at facilities certified by the appropriate State or

Local Government. The Contractor shall furnish all necessary equipment, permits, insurance, personnel, and supervision required for these disposal operations. Furthermore, the Contractor shall maintain all collection points and dumpsters ensuring a sanitary and odor-free environment free from overflow trash around containers or dumpster corrals.

5.1.2 Container Location - The Contractor shall place the requested collection/disposal dumpster, of the agreed upon size, at an agreed upon location(s) at each CBP facility. All container locations will be located outside of the buildings. See the Dumpster Location Maps

(Attachment B) for container locations at each facility.

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5.1.3 Task and Frequency - The Contractor shall provide collection and removal of all trash/waste from all dumpsters as per the Task & Frequency Chart (Attachment A). The

Contractor will ensure that pickup services are performed so as to have little or no impact on the daily activities at the CBP facilities.

5.1.4 Containers - The Contractor shall ensure all containers are in serviceable condition and have locking mechanisms to prevent the wind from blowing open the dumpster lids. The

Contractor shall replace any broken, damaged, or missing lids within one (1) week of notification by the COR.

5.1.5 Project Coordination - Changes to scheduled services shall be coordinated with the COR and the CO, approved by the CO, and documented by the COR.

5.1.6 Other Requirements - The Contractor’s employees are expected to quickly perform their duties when servicing the trash containers and to exit the premises without delay.

6.0 Deliverables and Delivery Schedule

6.1 Deliverables

The Contractor shall deliver those items to CBP as outlined in the table below.

ITEM # TASK # DELIVERABLE (D) DUE DATE

1. 8.2 Provide names and phone numbers of persons representing the Contractor to the CO and COR (D)

Within five (5) days prior to beginning the work under this contract

2. 10.0 Report Accidents (D) Within twenty-four

(24) hours after the occurrence

3. 16.0 Two copies of a detailed Quality Control Plan

(QCP) (D)

With contact proposal

7.0 CONTRACTOR FURNISHED ITEMS

7.1 Permits and Licenses - In performing the work hereunder, the Contractor shall obtain and maintain in effect all necessary permits and licenses required by Texas and New Mexico Federal, State or Local government or subdivisions thereof, or of any other duly constituted public authority. Further, the Contractor shall obey and abide by all applicable Texas and New Mexico laws and ordinances.

7.2 This contract calls for the Contractor to furnish all supervision, supplies, materials, transportation and equipment necessary for the completion of the work of this contract unless otherwise specified herein.

8.0 SUPERVISION - CONTRACTOR’S MANAGEMENT CONTACT

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8.1 The Contractor shall be responsible for the supervision of its employees while performing under this contract. The COR will perform periodic inspections in order to ensure compliance with requirements of this contract but will not attempt to supervise the Contractor’s employees.

8.2 The Contractor shall designate an English-speaking contact person/representative who shall be the point of contact on behalf of the Contractor. Whenever the Contractor has personnel at a property, at least one member will be able to communicate with property personnel in English. The Contractor must provide the name(s) and phone numbers of persons representing the Contractor to the COR and CO five

(5) days prior to beginning the work under this contract. The representatives may also serve in a supervisory capacity if the Contractor so desires.

8.3 The Contractor’s representatives designated in writing by the Contractor shall have complete authority to act for the Contractor during the duration of this contract. The representatives shall be contacted by the COR in the event of any problems or special circumstances.

9.0 OTHER CONTRACTOR CONSIDERATIONS

9.1 Loss of Equipment - The Government cannot and shall not be held responsible for loss of tools, equipment, and materials sustained by the Contractor.

10.0 ACCIDENT REPORT PROCEDURES

In the event of any accidents involving Government personnel or property, where the Government perceived a lack of effective completion by the Contractor’s personnel was a factor, the Contractor shall submit a report within twenty-four (24) hours after their occurrence to the COR and CO in letter form that will include the following: time and date of occurrence, the place of occurrence, a list of personnel directly involved, a narrative description of the accident that includes a chronological order of the accident and circumstances, and witness names and contact information.

11.0 USE OF PREMISES

11.1 The Contractor shall comply with all regulations and security requirements governing the operation of the premises which are occupied or the area in which the contract work is to be done.

11.2 The Contractor shall perform the contract in such a manner as to not interrupt or interfere with the conduct of Government business.

12.0 LEGAL REQUIREMENTS, PERMITS, AND CODE COMPLIANCE

The Contractor shall, at its sole expense, obtain and maintain all necessary local, city, county, and state licenses and permits required for operations in Texas and New Mexico. The Contractor shall also conform to all applicable federal, state, and local laws, regulations, ordinances, and codes pertinent to the satisfactory completion of this contract. Full responsibility for compliance with this clause shall rest with the Contractor and the Government shall assume no liability for failure to comply.

13.0 PHYSICAL SECURITY

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13.1 The requirement for background checks does not apply to Contractor personnel for this contract.

13.2 Access to keys, access codes, or proximity cards will not be provided to Contractor personnel.

13.3 The Government reserves the right to set the conditions of access for contract personnel.

14.0 PERSONNEL CONDUCT AND SUPERVISION

14.1 The Contractor, its employees, and any subcontractor shall become familiar with and obey all station and facility regulations, including fire, traffic and security regulations. All contract employees must have attended an orientation conducted by the CO and COR. The orientation will include an explanation of the occupant agency's function and may include a tour of the building/facility locations.

The Contractor's managers and supervisors shall be able to read, write, speak and understand English to the satisfaction of the COR. All personnel shall keep within the limits of the work area and not enter any restricted areas. The Contractor shall be responsible to the Government for acts and omissions of its own employees and of subcontractors and their employees.

14.2 The Department of Homeland Security has taken aliens from various nations into physical custody at some facilities pending the conclusion of immigration hearings, release on bonds, recognizance or supervision. The Contractor's employees must realize that the detainees are detained against their will and would seize any opportunity to escape. The Contractor's employees should not have contact with detainees. Contractor's employees shall not engage in conversation with detainees.

14.3 Contractor personnel shall present a neat appearance and be easily recognized. This shall be accomplished by wearing clothing bearing the name of the company.

15.0 QUALITY CONTROL PROGRAM

The Contractor must submit two copies of a detailed Quality Control Plan (QCP) with their contract proposal. The plan will be site specific and will inform the CO and COR how the work, supervision, project management and follow-up will be performed in this contract to ensure compliance with all requirements. The QCP is intended to provide a structured process and detailed plan that will help the

Contractor manage the project and identify any deficiencies before the work execution becomes unacceptable.

The QCP must be kept current at all times to reflect all contract modifications and changes in plan. If anything in the plan is revised, the plan must be physically updated, and the changes are to be reported to the CO and COR and approved by the CO.

16.0 SURVEILLANCE BY CUSTOMER COMPLAINT

When a complaint is received, the COR will investigate, validate the complaint, notify the Contractor of the defect and maintain a record of the complaint.

17.0 MODIFICATIONS, CHANGE ORDERS, DEVIATIONS

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17.1 The CO retains the sole right to issue modifications and change orders. In no event shall any understanding or agreement, contract modification, change orders or other matter in deviation from the terms of this contract, between the Contractor and a person other than the CO, be effective or binding upon the Government. All such actions must be formalized by a proper contractual document executed by the CO.

18.0 GENERAL INFORMATION

18.1 Contracting Officer Representative (COR): This will be the U.S. Customs and Border Protection technical contact person. The COR’s information will be provided upon award of this contract.

18.1.1 The CO will designate the COR at time of contract award. The responsibilities of the COR include, but are not limited to, determining the adequacy of Contractor completion efforts in accordance with the conditions of this contract.

18.1.2 The COR is responsible for the inspection and monitoring of the Contractor's work. The responsibilities of the COR include, but are not limited to, inspecting the work to ensure compliance with the contract requirements; documenting through written inspection reports conferring with representative of the contractor regarding any problems encountered in the successful execution of the work.

18.1.3 In addition to the above, the COR shall periodically monitor service performance through inspections of all covered facilities and areas. The Contractor will receive formal notification of any deficiencies observed during these assessments.

19.0 ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS

All payment requests must be submitted electronically through the U. S. Department of the Treasury's

Invoice Processing Platform (IPP) system and must include an uploaded copy of the Contractor’s detailed invoice on company letterhead. To constitute a proper invoice, the payment request must comply with the requirements identified in FAR 32.905(b). The IPP website address is:

https://www.ipp.gov. The IPP was designed and developed for Contractors to enroll, access and use IPP for submitting requests for payment. Contractor assistance with enrollment can be obtained by contacting IPPCustomerSupport@fiscal.treasury.gov or phone (866) 973-3131. If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor must submit a waiver request in writing to the CO promptly.

20.0 DEFINITIONS:

As used throughout this contract, the following terms shall have the meaning set forth below.

CONTRACTING OFFICER (CO): A person authorized to act as an agent for CBP holding the authority to enter into, administer, and terminate contracts, as well as make related decisions and findings. Their responsibilities include managing the contracting process, ensuring compliance with regulations, and safeguarding the organization's interests throughout the contractual relationship.

https://www.ipp.gov/ mailto:IPPCustomerSupport@fms.treas.gov

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CONTRACTOR: The entity that provides the services described in the Statement of Work.

CONTRACTOR MANAGER: That person or designated alternate responsible for ensuring that required services are performed properly, and who is the one point of contact responsible for interaction with government personnel. They are also responsible for supervising the contractor’s employees.

CONTRACTING OFFICER REPRESENTATIVE (COR): An employee who is designated and authorized by the Contracting Officer (CO) to answer technical questions, provide inspections, certify invoices for payment and assist in administering the contract.

DHS: Department of Homeland Security

INVOICE PROCESSING PLATFORM (IPP): A secure web-based electronic invoicing system that is used by CBP to manage government invoicing.

PAYMENT REQUEST: Any request for contract financing payment or invoice payment by the

Contractor.

QUALITY CONTROL PLAN (QCP): A plan listing those actions taken by a Contractor to control the execution of required services so that the standards of the contract are met.

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ATTACHMENT A

TASK & FREQUENCY CHART