ATTACHMENT_2.doc

SWHARC-14-Q-0024

ATTACHMENT 2

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned by the U.S. Government at the US Embassy Compound (NEC), and at the Colin Powell Plaza in Jamaica. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, rest rooms, work areas, kitchenettes, cafeteria, entrance ways, lobbies, recreational areas, storage areas, elevators, garage and stairways. The contract will be for a one year period from the date of the contract award, with four (4) one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions.

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The COR must approve these general instructions before issuance.

1.2 Duties and Responsibilities.

1.2.1 Standard Services.

The Contractor shall schedule routine cleaning requirements (especially daily requirements) in a manner that will ensure that these requirements are done in the order and time frame that are most efficient and have the least impact on normal operations.

The Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The Contractor shall provide a proposed schedule for periodic cleaning requirements to the COR. The COR will review the schedule and will determine/approve an appropriate schedule that meets the needs of the individual facilities.

1.2.2 Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. If required, the COR will order these services on an as needed basis to support special events at the properties covered under the contract. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24 hour advance notice.

Materials or Equipment. If applicable, the Government will reimburse the Contractor for any materials or equipment that the Government specifically requests the Contractor to provide in conjunction with any order placed for Temporary Additional Services. Prior to ordering or providing any materials or equipment that the Government may request as part of Temporary Additional Services, the Contractor shall provide the COR with the cost of the items. The Contractor shall in no case order or provide the requested materials or equipment until receiving approval from the COR. All reimbursements shall be at the Contractor's out of pocket cost, with no overhead, profit, or other charge added.

If provided, the Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials and/or equipment that may have been requested and provided as part of temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for requesting the temporary additional services.

1.3 Standard Services – Colin Powell Plaza.

Subsections 1.3.1 through 1.3.6 below are descriptions of the general requirements for the Standard Services to be performed at the Colin Powell Plaza under this contract. Standard Services will generally be performed in, but not limited to the following areas:

Main Plaza Ground floor & Recreational Building: Offices, Main Lobby, Elevator Lobby, Romper Room, Commissary, Hallways, Elevators, Restrooms, Conference room, Gym, Pool Bistro, Disco Room, Isabella, Library, Facility Management Work Shops and Kitchens and Squash Court.

Main Plaza 1st - 8th floor: Lobby, Elevator doors, Trash room, Stairwell

Main Plaza 10th Floor: Lobby, Offices, Restrooms, Balconies, Elevator door Main Entrance Guard house: Control booth, Restrooms

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.3.1.4 Thorough cleaning of rest rooms; toilets, urinals, sinks, mirrors, countertop and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all rest rooms. The Contractor shall check those areas used by personnel visiting the property several times daily to ensure that the facilities are always clean and neat.

1.3.1.5 Emptying all wastepaper baskets, washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.1.6 Removing any grease marks or fingerprints from walls, doors, door frames, elevator doors and elevator car walls, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.7 Removing trash to designated area as directed by the COR, and keeping trash area in a reasonably clean condition.

1.3.1.8 Sweeping debris from covered walkways on building exterior and hose cleaning them during appropriate climatic and water use conditions.

1.3.2 Periodic Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed.

1.3.2.5 Shampooing (small area spot clean; as needed) carpets.

1.3.2.6 Dusting window sills and blinds.

1.3.2.7 Cleaning shutters as required.

1.3.2.8 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.3 Monthly Cleaning Requirements shall consist of:

1.3.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

1.3.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.4 Quarterly Cleaning Requirements shall consist of:

1.3.4.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.3.4.2 Removing and washing window blinds.

1.3.4.3 Shampooing the entire surface of carpets in the high traffic areas.

1.3.4.4 Cleaning and sanitizing the trash holding area, inside building and on compound.

1.3.4.5 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.5 Semi-Annual Cleaning Requirements shall consist of:

1.3.5.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.5.2 Shampooing carpets in all areas.

1.3.5.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.3.6 Annual Cleaning Requirements shall consist of:

1.3.6.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

1.3.6.2 Cleaning gutters and down spouts of all collected debris.

1.4 Standard Services – NEC.

Subsections 1.4.1 and 1.4.2 below are descriptions of the general requirements for the Standard Services to be performed at NEC.

1.4.1 General.

The NEC consists of technical facilities that operate on a 24 hours per day basis, as well as a fully operational cafeteria and dining facility. The Contractor shall provide all necessary supervision, personnel (labor), materials, supplies, and equipment to plan, schedule, coordinate and ensure effective janitorial cleaning for the NEC, to be carried out in a professional manner consistent with the highest standards and attention to detail. The Contractor shall give full attention to maintaining a high level of responsive, efficient, and cost effective services. The Contractor shall provide janitorial cleaning and waste removal services for the following NEC facilities: Chancery Building, Compound Access Control (CAC) buildings, Warehouse and Motor Pool building, Marine Security Guard Quarters (MSGQ), New Office Annex (NOX), Mail Screening Container Office (MSF) and exterior areas including the roads, sidewalks, and paths of the NEC site as described herein. All cleaning activities shall be coordinated with the COR.

The Contractor shall pick up and remove all trash from the office areas, computer rooms, common areas within the NEC, CACs, MSGQ, Warehouse & Motor Pool building, MSF and exterior areas. All waste shall be removed from these areas and collected for removal from the NEC site. The Contractor shall be responsible for delivering collected waste to the garbage room located at the Service CAC.Waste shall be removed from common areas outside of the CACs to the city sidewalks, including daily periodic cleaning of the consular line exterior to the Consular CAC and emptying waste receptacles as needed. Particular attention shall be given to the Consular rest rooms to maintain cleanliness and restocking of paper products as necessary.

1.4.2 Cleaning Requirements for Specific Areas.

1.4.2.1 Interior Glass and Metal Windows and Doors.

All glass walls and metal framing shall be cleaned monthly on a rotating basis. The cleaners (Contractor laborers) are to work their way through the site and back to where they began, repeating this cleaning cycle on a continual basis. However, there will be occasions when an area will need to be cleaned in preparation for a particular event. Glass is clean when it is free of dirt, grime, streaks, finger prints, excessive moisture and any cloudy look. Window frames, sills and other surrounding items to glass are to be wiped free of drippings, watermarks, soil, grease, and stains. All surfaces of metal framing are to be thoroughly cleaned when glass is cleaned.

1.4.2.2 Carpet Maintenance.

The carpet maintenance program shall include the following:

· Annual hot water (steam) extraction and cleaning of all carpeted surfaces.

· Monthly carpet cleaning using one or more of the following methods: surface solvent/dry cleaning bonnet buffing, shampooing, foam cleaning, or rotary (combination injection/vacuum extraction).

· Carpet in traffic areas is to have the pile lifted using a heavy duty vacuum (pile vacuum) in conjunction with methods above.

· Spot and gum removal.

· Carpet tile replacements, as necessary report damaged carpet tile for replacement.

· Emergency spill treatment.

· Anti-static treatment – To reduce static electricity shock, anti-static carpet shampoo is to be used.

Frequency of Maintenance – Carpets:

1.4.2.3 Elevators.

There are three (3) elevators throughout the site. Maintenance cleaning of the three elevators shall include the following:

· Cleaning of all surfaces in the interior of the cars, including the door tracks, and the outside of the doors and framing.

· Vacuum floors so that they are free of dust balls, dirt and other debris.

· All surfaces are to be clean and free of finger marks and smudges.

· Stainless steel surfaces are to be brightly polished following the grain of the metal.

· Light lenses and fixtures are to be cleaned and free of dust and dirt.

· Ceiling corners are to be free of dust and cobwebs.

· Door tracks are to be clean and free of dirt, grime and debris.

Frequency of Maintenance – Elevators:

1.4.2.4 Rest Rooms and Locker Rooms.

All rest rooms and locker rooms have tile floors, Formica counters and/or Granite tops, stainless steel fixtures, painted steel partitions, washable walls, and mirrors. The standard policy shall be that no special fragrances, deodorizing cakes or tablets shall be used in rest rooms or public areas. There are soap dispensers in each rest room. They are the wall-mounted, box type that require lotion soap. Each of the rest rooms has a wall mounted stainless steel C-Fold paper towel dispenser that is to be re-supplied and polished nightly, and a waste paper basket that is to be emptied nightly. There is a stainless steel toilet seat cover dispenser in each rest room that is to be polished and re-supplied as required, and each commode has a double roll toilet tissue dispenser that needs to be re-supplied as needed.

Each rest room and locker room is to receive a thorough cleaning each evening with a deodorizing disinfectant and/or polishing of walls, furnishings, fixtures and flooring. Daily cleaning of each rest room and locker room shall include the following:

· Floors are to be clean and free of dirt, water streaks, mop marks, gum, grease, tar, etc.

· All surfaces are to be dry and all corners clean.

· Clean all fixtures: commodes, urinals, basins, mirrors, waste receptacles, and towel, sanitary napkin, and soap dispensers.

· All chrome fixtures are to be kept polished. Scour type pads shall not be used to polish chrome.

· Empty, clean and disinfect all sanitary napkin receptacles, replacing soiled bags with new ones.

· Spot clean and/or dust walls and partitions in a manner that leaves no smudges, marks, spots or unsightly discoloration or dust streaks.

· Corners, crevices, moldings, top edges, and ledges are to be free of dust.

· Dusting tools are to leave no oil spots, strands, or smudges on dusted surfaces.

· Day porters are to empty waste receptacles, re-supply dispensers, and clean wash basins, sinks, and commodes as needed for high traffic rest rooms.

· Rest rooms are to be free of all paper, trash, empty containers and other discarded items.

· Wet mop or scrub all tile floors.

· Floors are to be free of streaks, mop strands, marks and skipped areas.

· Walls, baseboard, and other surfaces are to be free of splash marks or other marks from equipment.

· A finished rest room floor should have a uniform luster.

· All stainless steel is to have a uniform luster.

· Damp wipe the full surface area of all stall partitions, doors handles and hinges using a multi-purpose cleaner.

· Partitions are to be free of dirt, dust, water stains, spots, streaks, graffiti, and smudges.

· All surfaces of shower stalls are to be brushed or scrubbed clean of accumulated soap, hair and debris, using a disinfectant cleaner.

· Drains are to be cleared of accumulated debris and rinsed clean.

· Floor drain covers are to be cleared of accumulated debris and rinsed clean.

· Locker room floors are to be mopped with a high quality disinfectant.

Frequency of Maintenance – Rest Rooms and Locker Rooms:

1.4.2.5 Stairways.

All stairways (including steps, risers, and landings) shall be policed (monitored) daily. The Contractor shall provide the following janitorial services for all stairways:

· Railings, ledges, light fixtures, and fire apparatus are to be dusted.

· Wet mop or scrub steps, risers and landings.

· Clean glass surfaces and polish bright metal.

· Spot-clean walls to the standard ceiling height.

· Steps, risers, and landings are to be clean and free of dirt, dust, cigarettes, ashes, paper debris, water streaks, mop marks, string, gum, oil, grease, tar, etc., making sure to maintain these areas with an appearance of cleanliness.

· Doors leading to stairways are to be cleaned of finger marks, scuffs, and all other soil or stains, being careful not to leave any discoloration on surfaces.

· Thresholds to the stairway doors are to be cleaned and polished to keep them free of any accumulated soil or oil stains.

· All stairway surfaces are to be kept dry and all corners are to be kept clean.

· Glass around stairwells and in stairway doors is to be clean and free of dirt, dust, streaks and spots.

· Metal surfaces in stairwells are to have a polished and uniform luster.

Frequency of Maintenance – Stairways:

1.4.2.6 Offices and Workstations.

All offices are carpeted. Most private and open offices have Steel Case systems and modular furniture. Executive offices contain Steel Case Walden and Arbor. Additionally, a typical office will have a desk chair, one or two guest chairs, a computer and monitor, telephone, and a privacy door. Waste paper baskets and recycling trays are individually placed by office occupants and are to be replaced to these locations whenever they are moved.

The Contractor shall provide the following janitorial services for offices and workstations:

· Empty wastebaskets, recycling containers, and remove trash and recyclable paper to its proper collection container in the garbage room at the Service CAC.

· Glass is to be clean and free of dirt, dust, streaks, spots, grime and shall have a glistening appearance.

· Sweep and/or vacuum to remove visible dirt around or under furniture.

· Carpet surfaces are to be free of visible dirt, dust and other debris.

· Dust clean all desks, lights, telephones, computer monitors, and furniture and fixture surfaces.

· Desk items that can be lifted without changing the arrangement of the items are to be lifted to dust beneath them and then replaced to their original locations.

· Dust all surfaces of furniture and clean glass or Formica desk tops leaving no dust or cleaning streaks.

· Corners, crevices, moldings, and ledges are to be free of dust.

· Dusting tools are to leave no soils, spots or smudges on dusted surfaces.

· Glass and/or Formica desk tops are to be free of dirt, dust, streaks and spots.

· Carpeting, including corners, is to be clean and free of dust balls, dirt and other debris.

· Wood or metal surfaces on office furniture are to be wiped clean.

· Leather furniture is to be brushed or wiped with a clean cloth or paper towel.

· Barely dampened cloths are to be used to lightly lift sticky or oily stains from leather upholstery.

· No dirt is to be left in corners, behind or under furniture, or behind doors.

· Spot clean carpets as necessary to remove all stains.

· Excessive build-up or crusted material is to be removed along with spots, smears or stains.

· When spot cleaning, the Contractor shall be careful not to leave evidence of fuzzing caused by harsh rubbing or brushing.

· All cleaned carpet areas are to blend with adjacent carpet areas.

· Damp mop and spray buff all hard and resilient flooring.

· Floors are to be free of streaks, mop strands, and scuff marks, being careful not to skip any floor areas.

· Walls, baseboards and other surfaces are to be free of splashing and markings from equipment.

· Finished resilient floor areas are to have a uniform luster.

· Thoroughly dust furniture and wall surfaces to the height of the standard ceilings.

· Dust or damp wipe ceiling light grilles, air outlets around lights, and air intakes in ceilings.

· Spot clean as necessary wall surfaces to the height of standard ceilings.

· Smudges, marks or spots on walls are to be removed, being careful not to leave any unsightly discoloration.

· Telephones are to be wiped clean of all dirt, soil, and makeup.

· Glass of office pictures is to be cleaned of any dust or hazy look. (This refers to official pictures or paintings, and not personal desk pictures of individual employees.)

· Clean both sides of all glass in doors, partitions, bookcases and any other glass.

· Strip, wax and buff all hard surfaced floors.

· All old or damaged floor finish or wax is to be replaced.

· Chairs are to be set straight to desks or tables.

· Chair fabric is to be brushed clean or shampooed.

· Chair arms, backs, and legs are to be cleaned or polished.

· Plastic liners are to be installed in all wastebaskets.

· Outside and inside surfaces of waste baskets are to be kept clean of sticky or oily stains.

· Wood workstation paneling is to be wiped with a clean cloth following the grain of the wood.

· Paneling is to be free of dirt, dust, streaks and spots.

· Wall paper is to be kept dust free and lightly cleaned of spots, smudges, finger prints or stains.

· On a scheduled basis, all Formica topped work surfaces are to be thoroughly cleaned. This will require advance notifications to staff members to remove all personal items. The advance notifications shall be coordinated with the COR.

· Modular fabric finish workstation partition shall be shampooed and steam clean as needed to remove spots and dirt build up.

Frequency of Maintenance – Offices and Workstations:

1.4.2.7 Copier, Machine, and Conference Rooms.

For all copier, machine, and conference rooms, the Contractor shall provide the same janitorial services that are required for offices. The Contractor shall also provide the following additional janitorial services for all copier, machine, and conference rooms:

· Waste baskets and recycling baskets/trays are to be emptied.

· Waste baskets are to be kept cleaned.

· Conference tables are to be kept polished and free of dust and stains.

· Cleaning personnel are to turn off any coffee makers they observe that were left on after normal hours.

· Chalkboards, chalk trays, whiteboards, and whiteboard trays are to be cleaned.

· Walls are to be spot cleaned as necessary to the height of ceilings.

· Dry ink and toner from copiers is to be vacuumed or gently lifted from walls without leaving smudges or rub marks.

· Papered or vinyl covered walls are to be wiped free of dust and lightly cleaned of spots, stains, finger prints or smudges.

· Chairs are to be set straight to tables.

· Chair fabric is to be brushed clean or shampooed.

· Chair arms, backs, and legs are to be cleaned or polished.

· Carpeted floors are to be cleaned under chairs and tables.

· Telephones and handsets are to be wiped clean of all soil, dirt, and makeup.

Frequency of Maintenance – Copier, Machine, and Conference Rooms:

1.4.2.8 Corridors.

All corridors are to be cleaned in the same manner as Offices and Work Stations (refer to sub-section 1.4.2.6 above).

1.4.2.9 Drinking Fountains.

Drinking fountains shall be cleaned daily to maintain a uniform luster. The Contractor shall perform the following specific cleaning requirements for drinking fountains:

· Chrome nozzles are to be cleaned of finger prints and hard water deposits/buildup.

· Walls around drinking fountains are to be cleaned of drips, streaks, smudges or stains.

1.4.2.10 Break Rooms.

The Contractor shall provide the following janitorial services for the break rooms:

· Coffee makers are to be turned off nightly, if left on by Embassy personnel.

· Microwave ovens are to have a thorough inside cleaning.

· Refrigerators are to have a thorough inside cleaning.

· All coffee stations are to have all surfaces cleaned or polished to a uniform luster.

· Refrigerator freezer sections are to be defrosted and cleaned.

· Trash and recycle cans are to be emptied.

· Trash cans are to be thoroughly scrubbed clean.

· Walls are to be cleaned of food or beverage marks.

· Empty Recycling aluminum can container and change liners.

· Countertops to be wiped clean

· Cupboard doors and interior shall be cleaned to be free of dust and cobwebb

· Clean sinks and faucets

Frequency of Maintenance – Break Rooms:

1.4.2.11 Exterior Areas.

All exterior areas are to be policed (monitored) daily and kept free of accumulated soil, trash, and debris. The janitorial services to be provided by the Contractor shall be as follows:

· All steps, walkways, curbs, gutters, drained outdoor pools, fence lines and flower beds around the site are to be cleaned of accumulating debris and kept free of trash.

· The building entryway areas are to be spray washed clean.

· The park areas are to be kept free of accumulating debris.

· All exterior trash cans are to be emptied daily.

· All exterior drains are to be kept free of accumulating debris and leaves at all times.

Frequency of Maintenance – Exterior Areas:

1.4.2.12 Cafeteria.

The Contractor shall provide the following janitorial services for the cafeteria:

· Clean all dining area floors daily

· All cafeteria windows are to be cleaned of fingerprints or smudges daily.

· Cafeteria walls are to be spot cleaned as necessary.

· Empty trash bin in dining area

· Provide soap, hand sanitizer and paper supplies in kitchen and dishwashing room as necessary

Weekly deep cleaning at the end of the work week between the hours of 2PM to 5PM shall include the following tasks

· All cafeteria chairs, tables, and booths are to be wiped clean

· Kitchen and Washroom floors shall be washed to remove dirt and grease build-up.

· Wash behind hotline equipments, stove, oven, grilles, fryers etc.

· Dry storeroom floors shall be mopped and walls wipe down

· Delime sinks and faucet

· Wash floor drain grilles and use drain cleaner to clean floor drains

· Kitchen hood surfaces shall be cleaned and hood grease trap remove and washed

· All cooking equipment shall be clean using appropriate solvent to remove grease build up

2. MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skills to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the services.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections of those working at the facilities under the contract.

2.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

3. LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Embassy working days. Following are the locations where janitorial services are required:

3.1 JANITORIAL SERVICES FOR NEW EMBASSY COMPOUND.

3.1.1 MAIN OFFICE BUILDING:

No

Entrance

No

Lobby

No

Waiting Area

No

Consular Area

No

Kitchenette

No

Rest Rooms

No

Janitor Room

No

Corridors

No

Mail Room

No

Elevators

No

Stairways

No

Offices & Workstations

Copier Rooms

No

Conference Rooms

No

Guard Room

No

Trash Room

No

No

Entrance

Lobby

No

Atrium

No

Waiting Area

No

Kitchenettes

No

Library

No

Rest Rooms

No

Janitor Room

No

Corridors

No

Cafeteria Dining Area

No

Cafeteria Kitchen

No

Elevators

No

Stairways

No

Offices & Workstations

Copier Rooms

No

Conference Rooms

No

Multi-purpose Room

No

No

Waiting Area

No

Kitchenettes

No

Rest Rooms

No

Corridors

No

Elevators

No

Stairways

No

Offices & Workstations

Copier Rooms

No

Conference Rooms

No

IRM Training Room

No

Nurse Quarters

Yes

Kitchenettes (CAA)

Rest Rooms (CAA)

Corridors (CAA)

Stairways (CAA)

Offices & Workstations (CAA)

Copier Rooms (CAA)

Conference Rooms (CAA)

Waiting Area (CAA)

Kitchenettes (CAA)

Rest Rooms (CAA)

Corridors (CAA)

Corridors (Non-CAA)

Elevators (Non-CAA)

Stairways (Non-CAA)

Stairways (CAA)

Offices & Workstations (CAA)

Copier Rooms (CAA)

Conference Rooms (CAA)

3.1.2 New Office Annex (NOX):

Entrance

No

Lobby

No

Waiting Area

No

Kitchenette

No

Rest Rooms

No

Janitor Room

No

Corridors

No

Elevators

No

Stairways

No

Offices & Workstations

Copier Rooms

No

Conference Rooms

No

Mail Room

No

Multi-purpose Room

No

Lobby

No

Waiting Area

No

Kitchenette

No

Rest Rooms

No

Janitor Room

No

Corridors

No

Elevators

No

Stairways

No

Offices & Workstations

Copier Rooms

No

Conference Rooms

No

3.1.3 WAREHOUSE BUILDING:

Entrance

Rest Rooms

Locker Rooms

Corridors

Loading Bay

Storage Area

Offices & Workstations

Kitchenette

Lounge

3.1.4 MARINE SECURITY GUARD QUARTERS:

500 Sqm

Marine Quarters Include:

Entrance

No

Rest Rooms

Yes

Living Room

Yes

Bar

Yes

Front Porch

No

3.1.5 MAIN ENTRANCE (CAC 1):

Entrance

No

Rest Room

No

Offices & Workstations

Control Booth

Yes

Sally Port

3.1.6 CONSULAR ENTRANCE (CAC 2):

Entrance

No

Offices & Workstations

Yes

Control Booth

Yes

3.1.7 SERVICE ENTRANCE (CAC 3):

Entrance

No

Offices & Workstations

Control Booth

Receiving Room

Yes

Garbage Room

No

Sally Port

3.1.8 EXTERIOR AREAS:

Streets

No

Walkways

No

Lawns

No

Steps

No

Curbs

No

Gutters

No

Benches

No

Fence Lines

No

Flower Beds

No

Building Entrance Areas

No

Drains

No

3.1.9 MAIL SCREENING CONTAINER [MSF] AND BAMBOO GUARD BOOTH [CAC4]:

Open work area

Yes

Control Booth

Yes

JANITORIAL SERVICES FOR COLIN POWELL PLAZA.

3.1.10 MAIN BUILDING/HOUSING COMPLEX:

Entrance

Lobby

Waiting Area

Rest Rooms

Janitor Room

Corridors

Elevators

Stairways

Offices and Workstations

Conference Rooms

Library

Isabella room

Romper Room

Gym

Disco/Games Room

Pool Area Bar

Pool Area Rest Room Squash Court

Lobby

Trash Closet

Elevators

Stairways

Tenth Floor, Consisting of:

Lobby

Trash Closet

Elevators

Stairways

Offices and Workstations

Balconies

Rest Rooms

3.1.11 MAINTENANCE BUILDING:

Entrance

Offices and Workstations

Kitchen

Restrooms

Stairways

3.1.12 MAIN ENTRANCE GUARD HOUSE:

Entrance

Rest Rooms

Workstations

Control Booth

3.1.13 EXTERIOR AREAS:

Pool deck

Tennis court

Streets

Walkways

Steps

Curbs

Gutters

Building Entrance Areas

PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Personnel Health Requirements. All Contractor employees shall be in good general health without physical disabilities that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

4.3 Standard of Conduct.

4.3.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the COR.

4.3.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.3.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.3.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.3.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

· falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

· unauthorized use of Government property, theft, vandalism, or immoral conduct;

· unethical or improper use of official authority or credentials;

· security violations; or,

· organizing or participating in gambling in any form.

4.3.6 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of re-keying that portion of the system.

4.4 Notice to the Government of Labor Disputes.

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.5 Personnel Security

4.5.1 After award of the contract, the Contractor shall provide data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this contract. The Government will run background checks on these individuals. It is anticipated that security checks will take approximately fourteen (14) days to perform. For each individual the Contractor shall provide the following information:

Full Name

Place and Date of Birth

Mother’s maiden name

Current Address

Identification number

4.5.2 The Government will issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the U.S. Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5. MANAGEMENT AND SUPERVISION

5.1 General.

The Contractor shall provide all necessary materials, janitorial supplies, equipment, tools, laborer uniforms, etc. to perform all required janitorial and trash removal services in a timely, efficient, proper, and professional manner. The Contractor shall maintain sufficient spare parts and have access to spare equipment if needed, in order to ensure uninterrupted services. The Contractor shall be responsible for providing any vehicles that may be requited for performance of the contract, including street sweepers.

ALL CONTAINERS AND BOTTLES USED ON SITE MUST BE PROPERLY LABELED TO IDENTIFY THE CONTENTS.

5.2 Delivery of Materials, Supplies, or Equipment.

Any deliveries made by the Contractor directly to one of the properties shall be marked as Follows:

Deliveries to NEC:

Company Name

Janitorial Contract

30 Munroe Road

Kingston 6, Jamaica

Deliveries to Colin Powell Plaza:

Company Name

Janitorial Contract

211A Constant Spring Road

Kingston 8, Jamaica

6. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

NO GOVERNMENT FURNISHED PROPERTY OR EQUIPMENT WILL BE FURNISHED TO THE CONTRACTOR UNDER THIS CONTRACT.

7. BONDS AND INSURANCE

7.1 Bonds. The Government imposes no bonding requirements on this contract. The Contractor shall provide any official bonds required, and pay any fees or costs involved or related to the authorization for the equipping of any employees engaged in providing services specified under this contract, if such bonds or payments are legally required by the local government or in accordance with local practice.

7.2 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period of the contract "Public Liability and Contractor’s All Risk Insurance."

7.3 The types and amounts of insurance above are the minimum requirement. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.4 For those Contractor employees assigned to this contract who are either United States citizens or hired in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person, arising from and incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment and insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to submit the insurance certificates identified above in a timely manner.

7.9 Employee Salary Benefits. The Contractor shall be responsible for payment of all employee wages and benefits required by host country law or agreements with its employees. The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the Contractor is responsible for payments of these costs and must include them in the fixed prices in this contract.

8. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9. TRANSITION PLAN

Within fifteen (15) calendar days after contract award, the Contractor shall provide a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

Contract

11. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the COR to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Services.

Performs all janitorial services as set forth in the Scope of Work

11.1 SURVEILLANCE. The COR will receive and document any complaints from Government personnel regarding the services provided.