Sustainment Services_Request for Information.pdf

SOURCES SOUGHT NOTIFICATION

REQUEST FOR INFORMATION

1. PROGRAM: PROJECT MANAGEMENT OFFICE STRYKER BRIGADE COMBAT TEAM (PMO SBCT)

2. SUBJECT: Stryker Sustainment Services- Contractor Logistics Support requirements: (1) New Equipment Training (NET); (2) Fielding and De-processing; (3) Field Level Maintenance (FLM); and (4) Field Service Representative (FSR) Support.

3. DESCRIPTION AND BACKGROUND: The purpose of this RFI is to allow industry the opportunity to provide its capabilities to perform the NET, Fielding and De-processing, FLM, and FSR services on the Stryker Family of Vehicles (FoV), both within the continental United States (CONUS) and outside the continental United States (OCONUS), as detailed in this RFI. Any information received in response to this survey will be used by the US Government (USG) to aid its current Acquisition Planning efforts.

The logistics products in the Stryker life cycle, to include the Interactive Electronic Technical Manuals (IETMs) and Program of Instruction (POIs), are available to support sustainment of the vehicles. In addition to the technical manuals, the Government owns the Training and Doctrine Command (TRADOC) approved POI necessary to conduct Operator and Field Level Maintenance Training. As a result, the Government intends to conduct a best value source selection based on full and open competition for a single award.

The following is a description of each of the elements of scope that make up the Stryker Sustainment Services requirement:

• Field Service Representatives (FSR). FSRs are technical experts in the maintenance, operations, troubleshooting, data collection, fielding, de-processing, storage, and shipping of combat vehicle systems. FSRs typically have had several years of experience in performing and supervising military automotive maintenance; are proficient at reading and understanding complex system-of-systems troubleshooting; are proficient at reading hydraulic, pneumatic, and electrical schematics; and are proficient at providing instruction to both maintainers and operators. FSRs generally do not provide maintenance, rather they provide technical advice and assistance to vehicle users and maintainers, and if needed, the FSRs typically may perform hands-on maintenance for the purpose of providing instruction and advice to both Soldier and civilian maintainers. In providing this support, the FSR may reference Interactive Electronic Technical Manuals (IETM), original equipment manufacturer (OEM) procedures, or best commercial practices.

• Field Level Maintenance. This is generally performed by heavy equipment mechanics responsible for analyzing malfunctions and repairs, rebuilding and maintaining power equipment, operating and inspecting machines or equipment to diagnose defects, dismantling and reassembling equipment, using hoists and hand tools, examining parts for damage or excessive wear, using micrometers and gauges, possibly replacing defective engines and subassemblies, such as transmissions, and testing overhauled equipment to insure operating efficiency. The mechanic may direct workers engaged in cleaning parts and assisting with assembly and disassembly of equipment.

• Fielding and De-processing. Fielding, or Material Fielding, is the process of preparing, taking inventory, and issuing a vehicle system to Gaining Units. De-processing is the checkout of vehicles at the de-processing or handoff site(s) upon arrival from production or other facilities.

The contractor shall operate a de-processing hand-off at each fielding, post, installation site, or central staging site designated to support a PM fielding. The contractor shall assure that the vehicle is ready to operate and shall adjust, repair, clean, or replace any items found discrepant or missing during the inspection of vehicles and joint inventory with the Gaining Unit. De-processing actions may include:

a) Unpackaging, filling with oil and fuel, charging batteries.

b) Removing all preservative coatings, grease, tape, and packing materials.

c) Inspecting for any damage from shipment.

d) Checkouts are to be performed in accordance with the stated procedures and include the following: review of vehicle operations, oil analysis, road testing (if applicable), and replacement of failed or discrepant components.

e) All aspects of vehicle operation are checked and verified, and all known faults are corrected to ensure vehicle is fully operational for issue.

• New Equipment Training (NET). The contractor shall furnish instructor personnel to conduct NET to meet CONUS and OCONUS requirements. The contractor shall recruit, hire, and process all instructors of the NET team. Certification of instructors maybe required. Final certification of individuals typically will be done by a board consisting of the United States Government (USG) NET manager and the contractor NET site manager.

Depending on the circumstances, the contractor shall utilize existing materials, develop and document revised training and training materials, or create new training and materials to conduct Operator New Equipment Training (OPNET) and Field Level Maintenance New Equipment Training (FLMNET). The training site manager may conduct risk analysis to identify risk, the levels of risk severity and risk mitigation measures before each training event. Much training is hands on and will include Training, Aids, Devices, Simulators, and Simulations (TADSS).

Electronic and paper-training support packages may be required to be provided for training and to the units as a stay behind training packet. Typically, the contractor will need to provide copies of instructional materials, written test(s), score sheets, practical exercise evaluation checklist(s), critique sheets, etc. prior to the start of training.

4. FORMAL COMMUNICATION: Any formal communication, such as requests for clarification, discussions, industry questions, and information concerning this notice shall be submitted in writing electronically to the following address:

Email to: usarmy.detroit.peo-gcs.mbx.sbct-maintenance-and-parts@army.mil

NOTE: Oral explanations or instructions given before the award of the contract will not be binding. All information related to this requirement including pertinent changes/amendments and information will be posted as an amendment to this posting.

5. INFORMATION SOUGHT: The Government is seeking industry capabilities related to the below questions. The Government is also accepting questions from industry related to this requirement.

Industry questions must be received by 5:00pm Eastern Standard Time, XX FEB 2025. Industry questions and answers will be posted publicly on SAM.gov as an amendment to this posting. Industry questions that are received by this office after the deadline will be considered late and may not be answered.

Please provide a response to the following questions:

a. Administrative Information

i. A brief (no more than two pages) company description, summarizing the Company’s history and pertinent industry experience. (Company Description, location of facilities, etc.).

ii. What is the mailing address and website of the Company responding to the Survey?

iii. What is the CAGE Code for the Company responding to this survey?

iv. Is your Company currently registered in the System for Award Management (SAM) and the Procurement Integrated Enterprise Environment (PIEE)?

v. In addition to the three NAICS codes provided in Section 3, please list any applicable NAICS codes your Company believes apply. Please create a similar table in your response and put an “X” in the cell(s) that are applicable, per NAICS code. List your Company’s size status for each of the NAICS code your Company provides; each row should have an “X”, if one of the NAICS codes provided is not representative of the type of industry in which your entity does business, please place an “X” in the last column. (Please visit https://www.sba.gov/document/support-table-size-standards for more information, if needed.)

NAICS Code Other- Than- Small- Business

Small Business

Small Disadvanta ged Business

HUBZone Small Business

Veteran- Owned Small Business

Small Disadvanta ged, Veteran- Owned Small Business

Women- Owned Small Business

Other This NAICS Code is not representative of the type of industry in which my entity does business.

vi. Does your company use a cost accounting system that has been certified by the Defense Contract Audit Agency and does your company have experience preparing and submitting Cost and Software Data Reporting (CSDR) in accordance with DoD 5000.4M1?

vii. Has your company’s Cost Accounting System been approved by the Defense Contract Audit Agency (DCAA) for accumulating and billing costs under USG contracts? If yes, when was it last approved?

b. Information pertaining to the questionnaire respondent

Note: The respondent should be an individual who is duly authorized to manage any/all technical issues and/or questions and be an individual who is authorized to manage any/all contractual issues and/or questions.

i. What is the name of the Survey respondent?

ii. What is the position title of the Survey respondent?

iii. What telephone number(s) can the respondent be reached?

iv. What email address can be used to contact the respondent, if necessary? (You may include up to two cc email addresses within your Company, if helpful)

v. Is the respondent duly authorized to manage both technical and contractual issues and/or concerns?

c. What experience does your company have in performing the services identified above in this RFI (or similar)? Please provide specific examples.

d. Ability to surge operations is a necessary requirement. Describe your company’s ability to increase and deploy the necessary assets (personnel and material) to support field level maintenance during contingency deployment situations?

e. Advanced troubleshooting for system-of-systems scenarios is paramount when maintaining a complex vehicle like the Stryker. For example, diagnosing a fault that could be impacted by multiple components if a failure is detected; a mechanic or FSR would require advanced hydraulic, mechanical, electrical, and Command, Control, Computers, Communications, Cyber, Intelligence, Surveillance, and Reconnaissance (C5ISR) troubleshooting experience to diagnose failures in interoperable systems. Explain in detail how your company would approach advanced trouble shooting of system of systems?

f. New Equipment Fielding is a major event. Describe your company’s ability to field a system to an Army or Department of Defense (DoD) Unit to include Basic Issue Items, Components of End Item, vehicle role identity, C5ISR systems and Property Book transactions/management?

g. New Equipment Training is critical to Soldier safety and overall knowledge of vehicle operation and maintenance. Describe your company’s ability to manage training schedules with regard to Regionally Aligned Readiness and Modernization Model (ReARMM), as well as the instructor base for multiple variants, hull-type and/or mission equipment package certification requirements?

h. Is there any information and/or equipment that would be beneficial for your company to be able to perform the services described above? This can include any Government Furnished Equipment (GFE) that would help you present the best proposal possible.

i. Provide any additional experience providing the elements of scope that make up the Stryker Sustainment Services identified in this RFI. Please also identify any other pertinent information (such as contract types worked, agencies worked with, descriptions of relevant contracts, etc.) that you’d like to add that may be useful to the USG to meet the purposes of this survey?

6. DISCLAIMER:

This RFI is for informational purposes only. The information in this notice is subject to change and is not binding on the Government. This is not a request for proposal, does not constitute a solicitation, and shall not be construed as a commitment by the Government to purchase enhancements, hardware or services for the Stryker FoV. Responses in any form are not considered offers and the Government is under no obligation to award a contract because of this announcement. Funds are NOT available to pay for preparation of responses to this announcement. Any information submitted by respondents to this RFI is strictly voluntary.

Proprietary Information. The United States Government (USG) acknowledges its obligations under the Federal Acquisition Regulation (18 U.S.C. §1905) to protect confidential information provided to the Government. Pursuant to this statute, the USG is willing to accept any trade secrets or proprietary restrictions placed upon data presented in response to this survey and to protect such information from unauthorized disclosure, subject to the following:

• Data must be clearly marked PROPRIETARY and be accompanied by an explanatory text so that the Government is clearly notified on what data is proprietary.

• Mark only data that is truly confidential.

• Do not mark data that is already in the public domain or is already in possession of the USG or third parties on an unclassified basis. Do not submit any classified data in response to this market survey.

• Proprietary data transmitted electronically must have the PROPRIETARY legend on both the cover of the transmittal e-mail as well as at the beginning of the file. Proprietary information contained within the correspondence shall use the legends: "PROPRIETARY PORTION BEGINS" and "PROPRIETARY

PORTION ENDS."

The Government is not responsible for the public disclosure of unmarked data received in response to this market survey. Accordingly, the potential offeror shall ensure that technical data provided in response to this market survey shall be appropriately marked (i.e. proprietary) to ensure proper Government handling of the data. Should the USG need to reproduce the protected data for distribution purposes between Governments offices, all such data shall be reproduced with restrictive legends in place.