Kizad Logistics Park -Tenants Handbook Rev 3.pdf

Kizad Logistics Park Tenants Handbook

Reference: ADPC-IZ-IDO-RPT-00204 – Rev.03

27 February 2014

ADPC-IZ-IDO-RPT-00204 - Rev. 03

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Contents

1 Introduction

1.1 Objective and Purpose

1.2 Kizad Logistics Park

2 Kizad Customers Service

2.1 Kizad Call Centre

2.2 Technical Queries & Service Requests

2.3 Customer Feedback

3 Unit Usage

3.1 Tenants responsibilities

3.2 Items Stored

4 Security & Traffic Management

4.1 Traffic Control

4.2 Common Transportation

4.3 Preferred Parking for Low Emitting Vehicles

4.4 Sustainable Travel Plan

5 Health and Safety

5.1 General

5.2 Smoking Policy

5.3 Indoor Environmental Quality

5.4 Incident Reporting

5.5 Health and Safety Policy

5.6 Emergency Contacts

6 Utilities & Services

6.1 Power& Lighting

6.2 Potable Water and Sanitary Services

6.3 Fire and Life Safety

6.4 Telecommunications

6.5 Air Conditioning & Ventilation

6.6 Electrical Appliances Installed by Tenants

7 Waste Management

7.1 General

7.2 Disposing of Hazardous Materials

8 Cleaning & Pest Control

9 Modifications & Alterations

10 Re-commissioning

11 Truck Access

11.1 Access within Kizad

11.2 Access to Kizad

12 Appendices

12.1 Appendix A – Kizad Forms

12.2 Appendix B – Feedback Form

12.3 Appendix C – Access Routes to KLP

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1 Introduction

1.1 Objective and Purpose

The main objective of this Handbook is to provide the Tenant with specific guidance on what the Tenant needs to do to ensure that he is able to get the most out of his occupation of the building and that the building continues to meet its design objectives.

This Handbook has been produced to assist Tenants and other users of Kizad Logistics Park (also referenced in this document as ‘the Development’) offering an overview of the primary services and facilities at this premier development and describes the way in which Tenants can make best use of the services.

The Handbook also explains the roles and responsibilities of the Landlord, the Facilities Management team and the Tenants. It also outlines how end users and visitors can enjoy the facilities safely and securely. Also included are some of the local rules and protocols.

The approach to managing the Development is to create and maintain a successful relationship based on trust and respect among all parties, and to ensure that through proactive management and effective communication we can maintain Kizad Logistics Park as a popular and successful community that benefits Tenants and other users.

This document provides the guidelines, rules and compliance requirements for Tenants to operate their warehouses in Kizad, and includes the requirements for the following operational aspects:

Approved Warehouses Usage

Security& Traffic Management o Traffic Management o Car Parking o Alternative Transportation (Commuting)

Fire, Life Safety & Environment o Fire Drills o Smoking Policy o Incident Reporting o Environmental & Estidama Operational Requirements

Waste Management

Utilities Services o Power o Potable Water o Fire fighting o Fire detection o Combined Waste Water o Storm Water & Ground Water o Telecoms o Irrigation &Landscaping o Lighting

Modifications and Alterations

Truck Access

This document shall be read in conjunction with the Tenant Leasing Contract and, where appropriate, the Fitting-Out Guide.

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We hope you find this Handbook informative and we welcome feedback on any aspect.

Comments can be passed to the Kizad by telephone or by e-mail at any time on 800 10 20 30 or Kizad@adpc.ae.

1.2 Kizad Logistics Park

1.2.1 Overview

Location is important for any business but quick and efficient access to modern transport networks is fundamental to the storage, distribution and logistics industries. Occupying a prime location in the Logistics cluster of Kizad which is at Kizad’s closest point to the E11 Dubai/Abu Dhabi highway, Kizad Logistics Park boasts unparalleled accessibility for Tenants to exceptional road, sea, air, and rail linkages.

The project comprises 105 warehouse units that are developed in 3 Phases:

Phase 1: 41 Units

Phase 2: 32 Units

Phase 3: 32 Units

All of the units are of similar design being of steel frame construction with insulated roof and wall panelling. Each unit is separated with non-loadbearing internal walls.

1.2.2 Specification

The warehouses are provided as shell and core only with no internal finishes other than fire and life safety systems, mezzanine office floor and staircase, fitted toilet and a pantry as the following:

7m clear internal height to eaves.

1.3m raised floors for ease of loading.

Three loading doors, one with a dedicated ramp for fork-lifts.

Dedicated loading yard.

Up to 10% office content, by internal area.

Fitted WCs and Kitchenette.

Fire sprinkler system.

Integrated fire alarm system.

Parking.

2 Kizad Customers Service

2.1 Kizad Call Centre

Kizad Call Center is the single point of contact for all Tenants’ enquiries with calls routed to the appropriate person in Kizad who will be able to assist with Tenants’ questions and queries. The available services and ways to get in touch are listed below. The list of services is not exhaustive and the team will be happy to assist with any queries you may mailto:Kizad@adpc.ae

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Park.

Kizad team will be able to track the progress of your enquiry and provide real time updates. They will also have access to monitor live data and information to assist with billing enquires or to provide updates on the services available.

How to get in touch:

The Call Center offers a number of ways to get in touch, as well as follow up and track requests and enquiries, following are the communication channels:

Toll Free: 800 10 20 30

Email: customerservice@kizad.ae

The Call Center is operational for 24 hours a day, 365 days a year.

Services available:

The Call Center can provide you with a range of services that include:

Customer Service enquiries

Information updates and requests

Leasing enquiries

Payment enquiries

Maintenance requests

Handling tenants complaints

Additional services such as assistance with business registration and licensing

Information we will ask for:

When you call or contact the Kizad Call Centre you will be asked to provide the following information in order to assist us to deal with your call as efficiently as possible:

Your name

Your warehouse details

Your contact number/s

Details of your service requirement

Previous call reference (if applicable)

2.2 Technical Queries & Service Requests

The Tenants can use the forms attached under Appendix A for any technical queries and service request they may require during the tenancy period.

A separate form is provided which can be used for IT related services mailto:customerservice@kizad.ae

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2.3 Customer Feedback

Kizad will be glad to receive your feedback regarding any complaints and suggestions for serviced rendered or any other matters related to your tenancy and Kizad Logistics Park development.

The tenants are requested to use the feedback form attached under Appendix B.

3 Unit Usage

3.1 Tenants responsibilities

Tenant’s responsibilities during the operational phase are:

Compliance with Kizad Rules and Regulations;

Ensuring construction, vehicular and pedestrian traffic flows are not impeded and are conducted in a safe manner;

The minimisation of the potential impact of the Tenant’s warehouses on those of his neighbours;

Allowing access to Kizad owned utilities inside and outside the warehouses (where relevant).

No disturbance or damages should be caused to the adjacent tenants or to the surrounding development.

Inspection & Maintenance – Kizad Staff and their appointed service provider must be allowed unhindered access fir inspection, maintenance and emergency works.

Tenants shall use the leased spaces for storage activities only. No manufacturing, assembly or processing activities are permitted.

The storage of all goods and materials outside the warehouses is expressly forbidden.

It is the Tenant’s responsibility to ensure that the management of the warehouse is undertaken responsibly and in a safe manner such that the physical assets are maintained, and the health and safety of users, occupants and visitors is not threatened, and in accordance with the plans and specifications submitted to and approved by Kizad.

Tenants will be liable for the repair of any damage caused, directly or indirectly, by their operation or occupation of a warehouse. In the event that any remedial work is not carried out in an appropriate manner to a standard deemed acceptable by Kizad, the Tenant will be liable for any additional costs incurred by Kizad in remedying the defective work.

3.2 Items Stored

Key to any proposals for the fitting out of the warehouse is the items to be stored – in particular those that need special treatment, for example if they present a fire or an environmental hazard.

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All items that can be classed as being hazardous must be detailed in a list and provided to Kizad together with the relevant Material Safety Data Sheet (MSDS) as well as details of any specific storage procedures and plans to meet the requirements of the MSDS.

Materials that are permitted to be stored shall be class I-IV commodities as listed in NFPA 13 A5.6.3.1-4. Tenants shall submit a list of the materials they propose to store and verify their classification in accordance with those specified in accordance with NFPA regulations, with specific reference to NFPA 30 and 400.

Tenants shall also provide to Kizad any permits that may be required from statutory authorities related to the storage of the goods in the subject warehouses, such as the permits required under the Integrated Hazardous Materials Management System - United Arab Emirates (IHMMS). The Tenant must also provide details of all emergency procedures relating to any hazardous chemicals to be stored.

The Tenant is required to comply with Kizad Rules and Regulations wherein the following is required:

Rule 7.12.Hazardous Substance Management

7.12.1 Each Tenant must develop and follow:

a) A written Hazard Communication Plan in accordance with applicable Abu Dhabi EHSMS COPs; and

b) Procedures describing the methods it will use to communicate the hazards associated with chemical handling, use, storage and disposal.

7.12.2 Each Tenant or its appointed Contractor (including the Contractors appointed by the Tenants for any fitting-out works) must:

a) Ensure that a material safety data sheet for each hazardous material purchased for or brought onto the Site is readily available at the Site;

b) Ensure that its personnel are trained in the recognition, proper handling and use of hazardous substances;

c) Properly label all hazardous substances and chemicals; and maintain an up-to-date chemical inventory showing an accurate list of chemicals, as well as quantities of such chemicals in addition to the material safety data sheet as at Rule 7.12.2 (a) above.

4 Security & Traffic Management

4.1 Traffic Control

Kizad warehouses Tenants and their staff, users and visitors shall always comply with Kizad rules and regulations regarding access and parking. All car spaces within the Logistics Park are specifically allocated to tenants. Please ensure your staff and visitors do not park in other tenant’s spaces.

4.2 Common Transportation

There are plans for the provision of public transportation buses within the Kizad. It is expected that the bus routes will service the Kizad Logistics Park. Please use these as much as possible and contact Kizad for latest and updated routes of buses.

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4.3 Preferred Parking for Low Emitting Vehicles

In accordance with good sustainability practice, Kizad has provided a number of parking spaces within the Development for low emitting vehicles. A low emitting vehicle is considered:

Electric Vehicle

Gas Vehicle

Hybrid Vehicle.

Special permits will be issued by Kizad for Tenants to park in these dedicated spaces.

Persons without valid parking permits will not be allowed to use these spaces. To obtain a permit, please contact Kizad.

4.4 Sustainable Travel Plan

A sustainable Travel Plan has been developed by Kizad to reduce single occupancy vehicular travel, as well as to maximize the availability of alternatives to travelling by car.

The Travel plan provides details on the types of measures available to Tenants to manage the demand for travel by car, as well as targets for Kizad in reducing your travel footprint by car.

For complete details about Kizad Travel Plan Please refer to Kizad Tenant fitting out Guidelines.

5 Health and Safety

5.1 General

The Tenants shall ensure compliance with Kizad Rules and Regulations, all relevant statutory and good industry practice obligations regarding health, safety, sustainability and environmental management, which arise out of (or in context with) the work undertaken within the warehouses or Kizad Logistics Park.

The Tenants shall liaise with Kizad as appropriate, regarding any health and safety issues which arise as a consequence of activities undertaken within the warehouses or Kizad Logistics Park.

The Tenants shall provide a single contact point for all professional advice pertaining to health, safety and environmental matters as they relate to the delivery of the services.

The nominated person shall be aware of the appropriate Kizad contact point for the onward transmission of queries relating to health, safety and environmental matters and shall ensure that these are directed to the appropriate Kizad representative.

The Tenant shall ensure that risk assessments, method statements and safe systems of work, are produced and maintained up to date for all significant risks arising out of, or in context with the operation activities and have provided a copy of these to Kizad.

Kizad aims to improve its environmental performance in all aspects of its business with a particular emphasis on sustainability. The Tenants shall provide support and advice in achieving this.

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5.2 Smoking Policy

Kizad Logistics Park has a ‘No Smoking’ Policy anywhere within the interior of all warehouses, as well as a 10m zone from any entrances, windows and outdoor air intakes. The intent of the requirement is to eliminate and minimize the exposure of the buildings occupiers to the harmful effects of tobacco smoking. The Tenants are obliged to follow the ‘No Smoking’ Policy enforced by the Developer for the fit out design and construction and subsequent operations.

Dedicated shaded ‘smoking areas’ have been provided within Kizad Logistics Park at the intersection end of each row of warehouses. These areas have been provided with appropriate facilities (e.g. bins) to ensure that the Development is kept clean. The Tenants are required to inform all occupiers (including visitors) within their premises to abide by the ‘No Smoking’ policy.

5.3 Indoor Environmental Quality

Indoor Environment Quality is an important consideration for the health and comfort of those using the building facilities. A number of factors contribute to the quality of the internal environment, including:

Pollutants such as dust or volatile organic compounds which may be emitted from paint, building materials, or cleaning materials

Moisture and humidity

Odours

Efficiency of the ventilation system

In addition, the following measures shall be implemented as part of the regular maintenance procedures for the buildings in order to contribute toward Tenant comfort:

Use cleaning products which have low Volatile Organic Compound (VOC) content and which are hypo-allergenic to reduce the health risks

Ensure that finishes materials are environment – friendly and complying with Estidama requirements as included in the Tenants Fit Out Guide.

Ensure that carpeted areas are kept clean and dry on a daily basis to reduce dust and mould accumulation

Allow for natural ventilation during cooler periods of the year to provide cross-circulation and flushing out of indoor air.

5.4 Incident Reporting

Tenants shall make arrangements to report, record and investigate accidents and incidents arising out of, or in connection with their operation activities, to Kizad. Tenants shall co-operate with Kizad regarding the investigation of any accidents or incidents. All reportable accidents shall be notified to the relevant Enforcing Authorities.

Reporting processes shall be in accordance with Kizad Rules and Regulations.

5.5 Health and Safety Policy

Tenants shall comply at all times with Kizad health, safety and environmental policies and shall be required to submit the Tenant health and safety strategy and management plan, to ensure the maintenance of a safe and healthy environment for all employees, staff and visitors.

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5.6 Emergency Contacts

Kizad tenants are responsible for safety and security of their warehouses. The tenants and their staff shall have their own internal security plan and procedures in place to safeguard their warehouses. The tenants shall provide necessary training for their staff to deal with any emergencies.

The following are important emergency contact numbers:

ADPC/Kizad Security Control Room – 24/7 in Operation; 056-1998972

Police – 999

Civil Defense – 997

Ambulance – 998

6 Utilities & Services

6.1 Power& Lighting

6.1.1 General

Tenants are responsible for operating and maintaining the internal power and lighting systems to satisfy their own requirements and Estidama Pearl Building Rating System requirements.

Kizad will be only responsible for the maintenance of the following assets installed within the Development:

Electrical room

Main distribution board

Sub main distribution board(s)

Electrical meter(s)

External lighting

Emergency lighting

The Tenants will be billed directly by ADDC for their power consumption.

For any related inquiries please contact Abu Dhabi Distribution Company (ADDC) on 800 2332

Contact details for power connection:

Abu Dhabi Distribution Company (ADDC) Hossam Mohammed Hussain Electricity Development Engineer P. O. Box: 219, Abu Dhabi, UAE Email: hossam.hussain@addc.ae Tel: +97124161607 Mob: +971509598720 mailto:hossam.hussain@addc.ae

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6.1.2 Optimizing Energy Use

Kizad Logistics Park have been designed and constructed to save energy and provide comfort.

The Tenants Fit Out Guide and its Appendix A (Estidama Tenant Guidelines) provides a detailed advice on the standards to be followed by the Tenants when installing electrical equipment and fixtures.

Also, Tenants shall consider the following requirements:

Turn off all appliances when not in use. Turn off the power on the wall / fixed socket.

Turn off all lights where possible.

Set air conditioning temperature at 24-25 degrees Celsius.

Do not leave windows open when the air conditioning is switched on.

Set computers to go on standby when not used for a long period.

6.1.3 Energy Monitoring & Reporting

Tenants must refer to the Estidama Pearl Rating System PBRS credit RE-R2 to ensure full compliance to the requirements and further guidance on calculations and/or methodology on compliance. (Pages 144-146 of Version 1.0 of the PBRS Manual).

6.2 Potable Water and Sanitary Services

The warehouses have been fitted with water efficient taps and dual flush toilets as follows:

Kitchen taps have a flow rate of 4 litres per minute and 1.9 litres per minute for toilet taps.

Bidet sprays have a flow rate of 4 litres per minute.

Toilets are dual flushed with a full flush water consumption of 3.5 litres per flush and half flush at 2 litres per flush.

Tenants are responsible for flushing the potable water system through taps. We recommend flushing of each tap at least once a week for 2 to 3 minutes to avoid stagnation and contamination.

Kizad will be responsible for the maintenance for its installed fittings; however, Tenant will remain responsible for any failure caused by misuse.

The Tenants will be billed directly by ADDC for their water consumption.

For any related inquiries please contact Abu Dhabi Distribution Company (ADDC) on 800 2332

Contact details for water connection:

Abu Dhabi Distribution Company (ADDC) Abdulla Albadi Customer Service Department P. O. Box: 219, Abu Dhabi, UAE Email: Abdulla.albadi@addc.ae Mob: +971501405550 mailto:Abdulla.albadi@addc.ae

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6.2.1 Optimizing Water Use

The interior water consumption for Kizad Logistics Park is targeting an approximate 42% reduction below the average baseline usage. This means that water use will be optimised to reduce the potential for leaks or excess use, and improve the overall savings on water for the warehouses. The following guidelines provides recommendations on how you can contribute towards this initiative.

6.2.1.1 Leak Detection and Flow Control

In order to reduce water use and any potential wastage of water supply, all bathroom taps have been fitted with low-flow fixtures and infra-red sensor controls. Kizad will perform regular checks to ensure that any obvious leaks are immediately attended to.

In order to achieve the desired reduction of the water consumption, the Tenant is requested to comply with the following requirements:

Report a dripping water fixture immediately.

Do not leave a tap running (especially in the Kitchen / Canteen area) for a long period of time.

Use a half flush when appropriate. Do not always use the full flush.

Only use as much water as absolutely required.

6.3 Fire and Life Safety

6.3.1 Fire Fighting

The warehouses are fitted out with a fully centralised water based fire fighting system in accordance with NFPA and Abu Dhabi Civil Defence (ADCD) requirements and as the following:

Fire hydrants, hoses & tools etc.

Fire hose reels

Sprinkler distribution

Fire extinguishers and blankets

Fire doors

Fire signage Kizad will be responsible for the testing and the maintenance for its installed systems.

However, the Tenant will remain responsible for the rectifications needed in case of misuse of Kizad systems.

6.3.2 Fire Detection and Emergency Light System

A centralised Fire detection System is provided in accordance with NFPA 72 and Abu Dhabi Civil Defence (ADCD) Requirements.

Kizad will be responsible for all statutory testing and maintenance of fire detection systems within the warehouses including and not limited to the fire alarm panel, optical and heat smoke detectors and connections.Maintenance of the fire alarm system, which incorporates the emergency lighting in the common parts and the organisation of evacuation drills.

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6.3.3 Evacuation Drills

Kizad shall organise fire evacuation drills in accordance with local civil defence regulations, wherein a fire warden will be required from each Tenant to represent the Tenants. Prior to the first drill, detailed meetings will take place to ensure that all parties are aware of their direct responsibilities, and fire exit routes from the Development.

The tenants are responsible to comply with all the requirements as necessary and as requested by Kizad representative.

6.4 Telecommunications

Each warehouse is provided with ONU (Optical Network Unit) connected to the Telecomm Service Provider Network through a fiber optic cable. All internal Telecom services (Telephony, Fax, Internet access and/or WAN links) related maintenance activity will be the sole responsibility of each Tenant.

6.5 Air Conditioning & Ventilation

6.5.1 General

The Tenant shall be responsible for maintaining all air conditioning and all ventilation systems that they have installed. . Kizad will remain responsible for maintaining the following assets:

Split unit installed in electrical room

Electrical distribution panels for Tenants air handling and fan coil units

Toilet ventilation

Kitchen ventilation

6.5.2 Ventilation

Open windows and doors (excluding any fire doors) are ideal for keeping the building comfortable for the cooler part of the year; ideally from November to April. Remember to turn off the air conditioning when the windows or doors are open. Please note that no windows or doors need to be open for the cooling to function.

6.5.3 Cooling

Tenants are advised to change the air filters in accordance with good maintenance practice if the fit out space has air conditioning. When the air filters are changes, the cooling system will not have to work as hard and your indoor air will be cleaner. It is recommended that the condensing unit be cleaned for dust every 2-3 months. It is also recommended to replace the filters twice a year.

Follow the manufacturer’s recommendations for how often to schedule a service technician come out and check the unit. It is recommended that the Tenant invests in using a quality unit that will last for many years when it is taken care of properly.

Turn up the air conditioning temperature in the warehouse. Ideally, the set temperature should be 24-25 degrees Celsius.

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6.6 Electrical Appliances Installed by Tenants

To ensure that your appliances perform in the optimal manner, please refer to manufacturers’ instruction manual for all appliances purchased and installed in the warehouse.

For appliances such as computers, printers and televisions, the energy use can be reduced by turning them off when not in use rather than placing them in ‘stand-by’ mode.

Tenants must refer to the Estidama Pearl Rating System PBRS credit RE-3: Energy Efficient Appliances, to ensure full compliance to the requirements and further guidance on calculations and/or methodology on compliance. (Pages, 156-157 of Version 1.0 of the PBRS Manual).

7 Waste Management

7.1 General

The management the waste generated by tenants’ activities and its disposal to waste disposal points of each warehouse will be the sole responsibility of each Tenant, according to Estidama Pearl rating requirements and Tenant’s Operational Waste Management Plan. Tenants shall also refer to the PBRS Manual page 196-197 of 223 for full credit requirements and further guidance on calculations and/or methodology on compliance.

Tenants also are required to arrange for their waste disposal to the landfill as per Abu Dhabi Centre of Waste Management requirements.

Landscape waste will be part of Kizad’s responsibility and will be collected regularly and every effort made to ensure that recyclable content is taken to the appropriate facility.

Tenants may not use the Developments Waste collection points for the disposal of their own waste – this is only for landscaping waste and general site litter. Recycling & Reducing waste :

Abu Dhabi City has a centralised approach to waste management. To help achieve this efficiently, each warehouse unit has been provided with a separate waste storage area.

It is the Tenant’s responsibility to procure waste disposal services for both recycled waste and general waste.

In order to comply with Estidama credit SM – 14 Improved Operational Waste Management, Tenants are required to ensure that at least 80% of their waste from the building should be diverted from landfill, segregated and recycled according to the following categories:

Recyclable plastics, glass and metal

Recyclable paper and cardboard

Non-recyclable and non-combustible waste

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Please ensure that hazardous waste is segregated and disposed of in the appropriate manner, as described in the section below.

7.2 Disposing of Hazardous Materials

Hazardous waste refers to waste that is toxic or harmful to the environment or human health if not disposed of appropriately and safely. This can include such items as batteries, used oil, electronic equipment (computer monitors, printer cartridges), cleaning chemicals, and other materials which are labelled as hazardous by the manufacturer.

Note: Tenants shall NOT dispose of these materials in their own or The Developments general waste areas or dump down the drains.

List of approved waste management companies.

All tenants are responsible for the removal of their own waste/rubbish. Set out below are the details of waste collection companies authorised to operate in Abu Dhabi

Veolia:

Alberto Vazquez General Manager P. O. Box: 9755, Abu Dhabi, UAE Email: Patrice.calvet@veolia-es.ae Tel: +97125511557 Fax: +97125511579

Green Mountain:

Husain Mohammed Al Mudharafi Managing Director P. O. Box: 8798, Abu Dhabi, UAE Email: sayed.murtaz@greenmountains.ae Tel: +97125559954 Fax: +97125559976

Dulsco:

Nandeesh Kestur Senior Manager P. O. Box: 41602, Abu Dhabi, UAE Email: madhu.nair@dulsco.ae Tel: +97126266855 Fax: +97126266437

Lavajet:

Fawaz Raad General Manager P. O. Box: 64542, Al Ain, UAE Email: p.ochani@lavajet.ae Tel+97137666688 Fax: +97137668170

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8 Cleaning & Pest Control

Kizad will provide the cleaning and pest control services to all external and common areas within the Development including the external facade and parking lots. All other internal areas within each warehouse will be the sole responsibility of the Tenants.

9 Modifications & Alterations

Where alterations are required to the demised areas, the Tenants will be required to ensure that all plans and proposals are submitted to Kizad for approval are in compliance with procedures highlighted in Kizad Tenants Fitting out Guidelines. Kizad will consult the appropriate parties on any alterations to the premises and this will include ensuring the services are not adversely affected.

Under any circumstances, the Tenants shall NOT carry out works without Kizad prior approval in writing.

At all times, consideration must be given to other occupiers. If proposals are deemed as noisy or hazardous works, hours of operation will be restricted. At all times protection must be in place for the finishes and security procedures agreed with the Kizad representative.

10 Re-commissioning

As a requirement of the Estidama guidelines tenants are required to re-commission the building after 1-2 years of occupancy. Tenants are to re-commission HVAC systems, lighting systems and controls and any other systems that are installed by the Tenant and required to be re-commissioned per Estidama.

The required re-commissioning activities shall include but not limited to:

Final tuning as required one year after construction completion;

Re-commissioning two years after construction completion; and

Development of the building Operation and Maintenance (O&M) Manual; Building

Log Book (BLB) or similar record performance, staff training and maintenance schedules shall always be ready and maintained upon the request by Kizad.

Tenants shall refer to the PBRS Manual page 25-26 of 223 for full credit requirements and further guidance on calculations and/or methodology on compliance.

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11 Truck Access

11.1 Access within Kizad

Routes within Kizad will change as new roads and access routes open together with the rest of the scheme. Attached in Appendix C is the most recent route for trucks into and out of the Kizad Logistics Park.

11.2 Access to Kizad

The government of Abu Dhabi restricts access to certain key routes such as E11, allowing access only at certain times and with the relevant permits. As access to Kizad and Khalifa Port are key elements, ADPC is able to issue permits to access these routes with the details set out below. However, companies requiring access to E11 and other roads but not Khalifa Port may contact Abu Dhabi Police for the requisite permits

For all trucks with carrying capacity over 15 tons, in order to access ADPC ports and to get permission in future to use the E11 you will need to obtain an ADPC License.

The procedure for obtaining a license is available on-line at http://www.adpc.ae/en/section/ports/licensing?limit=10. Essentially tenants need to fill out the Application Form and Truck List and e-mail them via soft copy to licensing@adpc.ae together with a copy of your Trade License and Company profile.

Once all the documentation is complete, ADPC will send you an invoice together with the license and a declaration form that needs to be signed and stamped by your authorized representative. The cost of the license is AED 5,000 annually to cover ADPC’s administrative costs and the duration will be for 12 months.

As part of the licensing process, licensed companies will also be required to obtain stickers that will allow truck access into the ports as well as Southbound on the E-11 during non-restricted times. The cost of the stickers is AED 20/sticker. Northbound all trucks should use the Al Falah Road. For detailed access routes and time bans for large vehicles on the E-11 please refer to the above website.

For any queries about licensing or to submit an application please email licensing@adpc.ae Telephone (direct) +971 2 695 2879 or +971 2 695 2910 http://www.adpc.ae/en/section/ports/licensing?limit=10 mailto:licensing@adpc.ae mailto:licensing@adpc.ae

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12 Appendices

12.1 Appendix A – Kizad Forms

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12.1.1 Technical Queries Form (TQF)

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12.1.2 Request for Service Form

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12.1.3 IT Service Request Form

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12.2 Appendix B – Feedback Form

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12.3 Appendix C – Access Routes to KLP

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