Statement of Work Template 6.8.26.docx

STATEMENT OF WORK

National Oceanic and Atmospheric Administration (NOAA)

NOAA FISHERIES

SEFSC/OMI

Main Laboratory HVAC Building Automation System Maintenance

I. Background/Overview:

The Mississippi Laboratory supports mission critical fisheries research and operations essential to NOAA Fisheries’ objectives. The HVAC Building Automation System (BAS) controlling the entire main laboratory is critical equipment requiring recurring preventive maintenance and rapid repairs to prevent work stoppages due to building closures. This contract would also transition the facility to a data-driven service program using Siemens Building X to identify, prioritize, and act on system performance.

II. Scope of Work The Contractor shall provide a comprehensive maintenance program on the Siemens Desigo CC HVAC BAS/Energy Management Control System (EMCS) located at the NOAA Mississippi Laboratory. The scope includes onsite targeted maintenance, remote diagnostics, software subscriptions, and cloud-based monitoring via the Building X platform.

III. Tasks The Contractor shall perform the following tasks to ensure system reliability and peak performance:

· BMS Health & Onsite Maintenance: Provide six (6) scheduled onsite visits annually for system optimization, operator coaching, and preventive maintenance.

· Fume Hood Calibrations: Annually calibrate and certify seven (7) chemical fume hoods for proper face velocity. Certifications must be performed by Siemens fume hood-certified technicians.

· Emergency Service Allocation (Not to Exceed 24-Hours): Provide no more than 24 hours per contract year for emergency online/phone and onsite call-outs.

· Remote Response: 2-hour response time, 24/7/365, including holidays. Each session incurs a minimum 2-hour charge.

· Onsite Response: 4-hour response time for critical emergencies, 24/7/365, including holidays. Each dispatch incurs a minimum 4-hour charge.

· Software & Data Services:

· Desigo CC Subscription: Provide all software upgrades, including Service Releases and New Version Releases.

· Online Data Backup: Perform scheduled remote backups of graphics, configurations, and databases to a secure cloud-based server.

· Building X Implementation:

· Operations Manager: Onboard and monitor up to 100 points for real-time visibility, KPI monitoring, and event notifications.

· Data Visualizer: Provide remote monitoring of equipment operation and data charts for up to 100 points.

Technical Support Access: Provide a 24/7/365 telephone number answered by a human and a cell phone number for the primary technician with a 3-hour response window during business hours.

IV. Period of Performance The contract consists of an initial 5-year term beginning July 2026.

V. Place of Performance NOAA Mississippi Laboratory Main Laboratory 3209 Frederic Street Pascagoula MS 39567

VI. Deliverable Schedule

The new system shall be fully completed and operational no later than 3 days after starting work.

All deliverables shall be delivered to and inspected by the government POC upon completion.

The Contractor shall provide the following at a minimum:

· 6 site visits per year (minimum): Internally scheduled by contractor, proposed site visit dates shall be coordinated and approved with the Facility Manager at least 24 hours prior to arrival. PM site visits shall occur on approximately a bi-monthly basis.

· Fume Hood Calibrations: Annually calibrate and certify seven (7) chemical fume hoods for proper face velocity, at a date specified by the Government. These certifications shall be performed by specially trained and Siemens fume hood-certified technicians.

DATA PROTECTION & DATA RECOVERY SERVICES

The contractor shall perform scheduled database back-ups of your workstation database & graphics and / or field panel databases and provide safe storage of this critical business information. Should a catastrophic event occur, the contractor shall respond onsite (or online if such service is available) to reload the databases and system files from the stored backup copy, to restore proper BAS operation as soon as possible.

PREVENTIVE MAINTENANCE

The Contractor shall provide preventive maintenance to the BAS in accordance with a program of routines as determined by their experience, equipment application and location to keep the system and facility operating a peak efficiency, reliability and performance.

SOFTWARE SUPPORT AND UPDATES

The Contractor shall provide software and documentation updates to the existing BAS software as they become available (i.e., version updates and other factory updates). The Contractor shall also provide onsite training to familiarize BAS operators with the new features of said updates and their associated benefits. This includes all operating system & security updates, patches, etc.

NOTE: There are 2 (two) BAS/EMCS servers on site – one in use, the other top be maintained in a fully functional “hot-swap” backup, in the event the in-use server becomes unusable. Both servers shall be identical and both shall be rotated into the “in-use” position semi-annually.

CALIBRATION SERVICES

The Contractor shall verify HVAC instrumentation, components, etc. (i.e., chill water loop pressure sensor, room pressure sensors, etc.) are maintaining critical measurements within specified tolerances, and provide recalibration services as needed.

ROOM PRESSURIZATION

The Contractor shall maintain all airflows in the specified direction with respect to air pressure relationships between laboratories and corridors. The differential pressure monitors for the first rooms shall be sent to the manufacturer for factory recalibration and certification on schedule in accordance with industry standards.

EMERGENCY SERVICE RESPONSE

Contractor shall provide this service outside of scheduled PM site visits and will respond at the facility as follows:

· Critical Emergencies: Respond to phone call by facility POC and/or remote server login/access within 4 hours for critical emergencies as needed to resolve

· Non-emergency conditions: Respond within 24 hours for non-emergency conditions

Critical emergencies are failures at a system or panel level that could result in the loss of the operation of an entire section of a building or place the facility at high risk for physical damage. Non-emergency conditions are malfunctions that impact to the overall operation of the facility. At the discretion of the Government, non-emergency conditions may be resolved either by being incorporated into the next scheduled PM site visit, remote log-in to the BAS/EMCS, or onsite as needed during normal business hours.

Contractor will be available by telephone to provide service 24 hours x 7 days x 365 days/year response to emergencies (including holidays), if needed and as determined by the Government. At a minimum, “service” means contractor provides technical support by phone or with a site visit as needed. Non-emergency requests for service will be responded to within 24 hours.

EQUIPMENT REPAIR:

Routine inspections and repairs will be made during normal business hours (other then as described above). Contractor will provide all associated labor, factory, logistical and administrative support as required to maintain the BAS/EMCS in original as-designed condition while delivering optimum energy and environmental performance.

PRIORITY RESPONSE:

The Contractor will place the Government as a Priority Customer with regards to dispatching service personnel during normal business hours for all non-emergency response instances, as determined by the Government.

OWNER/OPERATOR TRAINING:

The Contractor will provide operator training as needed, in conjunction with Scheduled PM Site Visits. Training could include any variety of technical questions involving system programming, controlled item function, recognizing potential problems and any other aspect of software or controlled-item operation.

CUSTOMER-DIRECTED MAINTENANCE LABOR

The Contractor shall perform corrective maintenance troubleshooting and repair, Apogee INSIGHT/Desigo programming adjustments, and other related building automation system support tasks as directed by the Government. Services shall be provided to restore, maintain, and optimize system performance and functionality.

SYSTEM DESCRIPTION (INCLUDES BUT NOT LIMITED TO):

BAS Software: Siemens DESIGO CC (latest version) and Siemens INSIGHT ver 3.13

Siemens LA546 Laboratory Actuators Siemens Lab & Pressurized Room Controllers with Off-Board Air Modules Siemens Laboratory Airflow Measurement Stations Siemens Laboratory Exhaust Air Terminals Siemens Laboratory Room Single Duct Supply Air Terminals Siemens LCM-OAVS Application 2627 Siemens Low Temperature Detection Thermostats Siemens Power Modular Equipment Controllers Siemens Q-Series Outdoor Air Relative Humidity & Temperature Sensors RIB Current Sensors Siemens QPA20 Series Room Air Quality Sensors Room Pressurization Controllers Setra Very Low Differential Pressure Transducers Siemens TEC Terminal Box (VAV) Controllers Siemens TEC/Actuator Packages Siemens Open Air Electric Actuators – G series Siemens UniTrack Fume Hood Sash Sensors Siemens Flowrite VF 599 Series Valves Setra MultiSense Differential Pressure Transducers Keystone Electric Valves GDE series OpenAir Electronic Damper Actuators Siemens ATEC Base VAV Controllers Siemens Constant Volume Controllers Siemens Series 1000/2000 Electrical Digital Energy Monitors Powers Controls SW141 Differential Static Airflow Switches Siemens QPM21 Series Duct Air Quality Sensors Siemens Q Series Duct Relative Humidity & Temperature Sensors Siemens 1000 Series Analog Sensors Siemens Fume Hood Controller Application 903 Siemens Fume Hood Controllers - Variable Air Volume Siemens Fume Hood Exhaust Terminals Siemens INDEECO Electric Duct Heaters

The Contractor shall provide a telephone number that is answered by a human being 24/7/365 for the Government to use to call for service. The Contractor shall also provide a cell phone number of the serviceman typically assigned to the facility. The Contractor shall ensure that the usual service technician can be contacted at the cell phone number during the normal business hours specified, responding by either a phone call or text message by the Government within 3 hours.

The Contractor shall provide all items necessary (including, but not limited to, service manuals, factory technical support, laptop computers, specialized test & calibration equipment and any/all peripheral items and accessories, cables, etc.) to fully and completely perform the preventive and corrective maintenance stated herein in a timely and professional manner.

Replacement parts & components: The Contractor is not responsible to provide replacement parts and components under this contract. At the Government’s discretion, on a per-instance basis, parts and components needed to correct a malfunction will either be furnished and provided by the Government or furnished by the Contractor and invoiced separately outside of this contract.

All labor charges, technician service calls, vehicle charges and all other such charges are included in this contract, subject to the limits specified herein. All replacement parts, components, etc. found defective and removed from the system for replacement will be retained by, and remain the property of, the Government.

VII. Government-Furnished Resources

· Connectivity: The Government must provide an outbound internet connection and whitelist required Siemens cloud endpoints on Port 443.

· Hardware: Desigo CC servers and workstations are Government-provided; hardware maintenance and replacement remain the Government's responsibility.

· Parts: The Contractor is not responsible for providing replacement parts under this contract. These will be furnished by the Government or invoiced separately.

The Government intends to transition the Building Automation System (BAS) front-end/server environment to the NOAA enterprise network in support of cybersecurity requirements, centralized system administration, and long-term system security objectives. The Contractor shall provide technical coordination and reasonable support associated with system migration, configuration, integration, testing, and operational continuity activities required to facilitate this transition.

Upon migration to the NOAA enterprise network, direct Windows operating system-level login access to the BAS server by Contractor personnel may be restricted or removed in accordance with NOAA cybersecurity policies and network access controls. Contractor personnel shall be authorized to access the BAS through approved application-level interfaces and secure remote access methods necessary to perform routine operations, diagnostics, programming adjustments, reporting, and field panel point modifications. Any requirement for elevated or server-level administrative access necessary to perform advanced maintenance, software upgrades, troubleshooting, or other system-level activities shall be coordinated with and approved by the Government on a case-by-case basis.

The Government recognizes that certain advanced maintenance functions, software updates, troubleshooting activities, and system-level service operations may require direct server-level interaction by authorized Contractor personnel utilizing approved secure connection methods and Contractor-furnished equipment. Final system architecture, access methodologies, and operational configurations shall be coordinated between the Government and Contractor after contract award to ensure compliance with NOAA information technology security requirements while maintaining reliable, secure, and efficient BAS operation VIII. Security Requirements Contractor personnel performing work under this requirement will require physical access to NOAA facilities. All contractor personnel must comply with Department of Commerce and NOAA security policies governing access to Federal facilities.

In accordance with the REAL ID Act of 2005, beginning May 7, 2025, individuals seeking access to certain Federal facilities must present a REAL ID-compliant driver’s license or identification card, or an acceptable alternate form of identification such as a U.S. passport, military identification card, or other federally approved identification credential.

State-issued identification that is not REAL ID compliant may not be accepted for access to Federal facilities requiring identification after this enforcement date.

Contractor personnel must present valid identification that meets Federal security requirements when entering NOAA facilities. Personnel who do not possess a REAL ID-compliant credential must provide an acceptable alternate identification document as defined by Federal security policy.

Contractor personnel may also be required to obtain a NOAA facility access badge or Personal Identity Verification (PIV) credential in accordance with Department of Commerce identity proofing procedures prior to being granted unescorted access to Federal facilities.

Failure to comply with identification and credentialing requirements may result in denial of facility access.

This project is considered low risk, and Contractor staff must be suited for public trust classification. Background investigations are required for all contractor staff proposed for this project, and must be completed prior to beginning work.

IX. Applicable Standards This section should identify any industry specific standards that need to be adhered to when fulfilling the contract requirements.

X. Special Requirements

a. Confidentiality and Data Privacy This contract may require that services contractors have access to Privacy Information. Services contractors are responsible for maintaining confidentiality of all subjects and materials and may be required to sign and adhere to a Non-disclosure Agreement (NDA).

b. Intellectual Property Rights All deliverables are the property of the U.S. Government. All documents, analyses, files (digital or other), reports, notes and photos are to be used only by Contractor personnel assigned to this purchase order. Documents, files and other data are to be stored exclusively on Government owned equipment and at no point should be saved or archived on personal drives or devices. Copies are not to be disseminated to anyone outside of the NMFS or to any other contractor personnel without explicit release from the Government.

c. IT Security The contractor will not require access to Federal Buildings, DOC Systems and includes an IT component.

d. Section 508 Compliance Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by P.L. 105-220 under Title IV (Rehabilitation Act Amendments of 1998), all Electronic and Information Technology (EIT) developed, procured, maintained and/or used under this contract shall be in compliance with the “Electronic and Information Technology Accessibility Standards” set forth by the Architectural and Transportation Barriers Compliance Board (also referred to as the “Access Board”) in 36 CFR Part 1194. The complete text of Section 508 Standards can be accessed at http://www.access-board.gov/ or at http://www.section508.gov.

XI. Inclusion of Clause 52.217-8 (Mandatory for services, do not remove) Inclusion of FAR clause 52.217-8, Option to Extend Services, in the solicitation and resultant contract is for use by the Government as outlined at FAR 37.111, Extension of Services. The option will be exercised as needed at any time during the life of the contract using the rates applicable at the time of exercise.

XII. Required Knowledge and Experience:

XIII. Evaluation Factors:

The Government will issue an order resulting from this request for quotation to the responsible offeror whose quotation results in the best value to the Government, considering both price and non-price factors. The following factors will be used to evaluate quotations:

The evaluation factors represent a key ingredient of the plan and must complement the SOW and specifications developed for the acquisition. The evaluation factors and the SOW must clearly identify the Government's requirements and the basis the Government will use to measure how well each offeror meets these requirements. The specific number and types of factors will be tailored for each acquisition, must cover areas of performance which are important to the success of the acquisition and should be listed in order of preference. It is important that only significant factors be used. Key factors lose their importance if too many elements are included and not listed in detail.

Technical Evaluation Factors: (adjust per requirement) Factor 1--TECHNICAL APPROACH. The quotation will be evaluated on how the offeror intends to organize, staff and manage the contract and the means that will be used to accomplish the contract requirements. The degree to which the quotation demonstrates an understanding of the requirements will be evaluated, as well as the offeror's planned management of consultants and subcontractors, if applicable. As applicable, the program can request existing product or service literature from offerors of commercial products or commercial services in lieu of unique technical proposals.

Factor 2--EXPERIENCE. The offeror's background, experience, and qualifications will be assessed to determine the likelihood that that offeror can successfully perform the contract requirements and the degree of the risk of non-performance.

Factor 3--KEY PERSONNEL. The education, experience, and accomplishments of key personnel will be evaluated to determine the degree to which they possess the qualifications to perform their proposed duties under the contract.

Factor 4--PAST PERFORMANCE. The offeror's past performance on related contracts will be evaluated to determine, as appropriate, successful performance of contract requirements, quality and timeliness of delivery of goods and services, effective management of subcontractors, cost management, level of communication between the contracting parties, proactive management and customer satisfaction.

· Offeror shall provide at least three (3) past performance references. Provide name, address, phone number, and description of the project.

If a quoter has no relevant past performance, the quoter must affirmatively state that it possesses no relevant past performance history. Offerors who fail to either provide past performance information or affirmatively state that they have none, may be considered as non-compliant to the solicitation.

Factor 5 - COST/PRICE. The proposed prices/costs will be evaluated. The cost evaluation will determine whether the proposed costs are realistic, complete, and reasonable in relation to the solicitation requirements. Proposed costs must be entirely compatible with the technical approach.

XIV. Technical Project Lead:

Rafael Ortiz Support Services Specialist NOAA SEFSC Pascagoula Lab Phone: (601) 568-2506 Email: rafael.ortiz@noaa.gov

IPP INVOICE APPROVER:

Rafael Ortiz Support Services Specialist NOAA SEFSC Pascagoula Lab Phone: (601) 568-2506 Email: rafael.ortiz@noaa.gov