Statement of Work (SOW) - NT Test Equipment Repair.pdf

Attachment A – Statement of Work Version 2.6 Page 1

Network Telecom Test Equipment Repair for the

Operational Technology Division

Statement of Work

August 18, 2026

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

Attachment A – Statement of Work Version 2.6 Page 2

1 Scope

This requirement provides for calibration, repair, maintenance, and software upgrade services for existing Bird, Motorola, Aeroflex, IFR, EMR, TX RX Systems, Keysight, and Telewave equipment spanning several generations for the Federal Bureau of Investigation (FBI), Operational Technology Division (OTD). Services will be performed on an as-needed basis during the period of performance. This is a non-personal services requirement. The Government will not exercise any supervision or control over contractor employees performing the services herein. Such service providers will be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction

This requirement is for a contract consisting of one 12-month Base Period and four 12-month Option Periods for the repair, calibration, maintenance, and software upgrade of the FBI's existing network telecommunications and radio test equipment. Services will be requested on an as-needed basis throughout each period of performance.

Maintenance Upgrades & Replacements

The Contractor must ensure maintenance upgrades, substitutions, and replacements to equipment and software under this contract do not reduce the original level of conformance with the applicable Revised 508 Standards at the time of contract award.

1.2 Background

The FBI has a requirement for the calibration, repair, and software upgrade to Bird, Motorola, Aeroflex, IFR, EMR, TX RX Systems, Keysight, and Telewave radio/test equipment spanning several generations for its radio system communications. The test equipment is no longer manufacturer serviced or supported. There could be requests for repairs, calibrations, and upgrades for other manufacturers’ equipment to be evaluated within the Contractor’s abilities. The contract will consist of one 12-month Base Period and four 12-month Option Periods.

The FBI requires that service calibrations, repairs, and upgrades to the range of test equipment be performed by certified technicians at a certified test and calibration facility so that failures are corrected and equipment is operating to manufacturer specifications before the equipment is returned to the FBI. The FBI requires that the repair facilities utilized under this requirement must have the appropriate manufacturer licensing, software licensing, and tools to perform calibrations, repairs, and upgrades to the full range of FBI equipment presented in this statement of work.

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The FBI requires that defective equipment is repaired under this requirement and returned to the FBI within 15 working days after the repair facility receives the defective equipment to reduce the FBI's system downtime. Calibration documentation must be included with each piece of test equipment that has been calibrated, repaired, or upgraded.

The calibration, repair and/or upgrades include, but are not limited to the following test equipment:

1. BIRD Technologies Thruline Model 43 RF Wattmeter

2. BIRD Technologies Model 4304A RF Wattmeter

3. BIRD Electronics corp. Termaline Model 6154 RF Wattmeter

4. BIRD Technologies TXRX Multicoupler

5. TX RX Systems Multicoupler

6. IFR AN1830 Spectrum Analyzer

7. Motorola R-2670 FDMA Digital Communications System Analyzer

8. Motorola R-2670 — P25 Conventional Software Upgrade

9. Aeroflex IFR 3920 Digital Radio Test Set

10. Aeroflex IFR 8800 Digital Radio Test Set

11. Telewave Model 44AP RF Wattmeter

12. Keysight FieldFox N9912A Analyzer

2 Applicable Documents

None.

3 Requirements

Tasks that need to be performed under this SOW include the following:

1) The Contractor must possess the capability, appropriate authorizations, licenses, software, tools, and other resources necessary to repair, calibrate, and upgrade the equipment covered under this contract to original manufacturer specifications.

2) Calibration, repair, and/or upgrade of FBI equipment must be performed by a certified technician for that particular brand/manufacturer of equipment.

3) The FBI at times may request repairs, calibrations, and upgrades for other manufacturers’ equipment to be evaluated within the Contractor’s capabilities and certifications.

4) Equipment upgrades must be in accordance with the Original Equipment Manufacturer (OEM) specifications.

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5) The Contractor shall possess the personnel, facilities, equipment, tools, software, licenses, technical data, and other resources necessary to perform all required repair, calibration, and software upgrade services at the Contractor's facility without reliance on the Original Equipment Manufacturer (OEM) to perform the required services. The Contractor must deliver the calibrated, repaired, or upgraded equipment directly to the FBI field office requesting services.

6) Service requests may originate from the FBI's Field Office Divisions and the Tactical Communications Unit (TCU). The Contractor must return calibrated, repaired, or upgraded equipment directly to the requesting FBI location. Specific shipping and receiving information will be provided with each service request.

7) The Contractor must include calibration documentation with each piece of equipment calibrated, repaired, or upgraded.

8) The Contractor must use "Best Industry Practices" to meet SOW requirements and maintain equipment at a level equal to original manufacturers' specifications.

4 Key Personnel

Position qualifications for this requirement will be determined by the awarded vendor who in turn will be responsible to the government for the completion of the tasks described.

5 Place of Performance

The primary place of performance will be at the awarded vendor’s maintenance/repair shop and identified in the RFQ.

6 Electronic Invoicing Requirements

The Federal Bureau of Investigation (FBI) requires vendors to submit invoices and supporting documentation electronically through the Invoice Processing Platform (IPP).

IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service (Treasury) in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit IPP.gov.

Invoice Submission

Vendors are required to create and submit electronic invoices using the IPP system.

Invoices submitted by email will not be accepted. This requirement applies immediately

Attachment A – Statement of Work Version 2.6 Page 5 upon contract award. For contract-specific questions, please contact the designated contracting officer for your contract.

Obtaining IPP Access

If your company has already enrolled in IPP:

You will not be required to re-register. Please contact your company's IPP account administrator so that he/she may add you as an additional user to your company’s IPP Collector account.

If your company has NOT enrolled in IPP:

Your company will be auto-enrolled for IPP using information from your SAM.gov account.

Your company's Primary Electronic Business Point of Contact (POC) will be designated as an IPP administrator. This POC will be contacted by email to register when the FBI initiates the enrollment process through IPP. To prevent enrollment delays, please ensure your designated Electronic Business POC in SAM.gov is up to date.

Your company’s IPP administrator will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Please note that due to U.S. Department of the Treasury guidelines, IPP cannot set up User IDs using a shared email address.

How to register for IPP:

1. Once FBI initiates the enrollment process, your company’s designated Electronic Business POC in SAM.gov will receive two emails from IPP Customer Support (ipp.noreply@mail.eroc.twai.gov):

• The first email contains the initial administrative IPP User ID

• The second email, sent within 24 hours of receipt of the first email, contains a temporary password

• You must log in with the temporary password within 30 days

2. Registration is complete when the initial administrative user logs into the IPP web site with the User ID and password provided and accepts the IPP rules of behavior.

Additional user accounts, including administrators, can be created after initial login.

Training

Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website. Once you have logged in to the IPP application, you will have access to user

Attachment A – Statement of Work Version 2.6 Page 6 guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications.

Additional Support

IPP Customer Support Team is available Monday through Friday from 8:00 am to 6:00 pm

EST

•Phone: (866) 973-3131 or Email: IPPCustomerSupport@fiscal.treasury.gov •For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.

7 Government Furnished Equipment or Information

The Government will not provide the Contractor with any tools or equipment required to perform the repair, calibration, maintenance, or software upgrade services identified in this SOW.

8 Personnel Availability

The vendors’ hours of operation to perform the required tasks will be at their sole discretion. The FBI is requesting a 15 working day turnaround for the return of the equipment.

9 Security Requirements

The awarded vendor will not require access to FBI government systems or facilities.

Repairs will be completed at their facilities.

10 Government Representatives

The functions inherent to this contract shall be performed by the designated Contracting Officer. The duly assigned COR shall ensure that all actions requiring Contracting Officer authorization are coordinated through the Contracting Officer.

11.1 Contracting Officer Representative

The Contracting Officer Representative for this requirement shall be:

• NAME: TBD

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The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes.

11.2 Contracting Officer

This contract will be administered by:

• NAME: Naporshia Jackson

• EMAIL: nljackson@fbi.gov

12 Travel and Other Direct Costs

N/A