Statement of Work SOW.docx

Statement of Work (SOW)

Delivery Order Title & Scope Business management of core facilities (BMCF) Background In alignment with the Optimize NIH & Reimagine HHS initiatives, the NEI seeks to adopt a system to (i) improve efficiency, timeliness, and quality of services, (ii) improve coordination and information sharing across existing silos, (iii) reduce duplication of activities or functions across multiple parts of the organization, and (iv) develop processes to strategically use limited resources as smartly as possible.

Objectives The primary objective of this contract is to enable better business management of several categories of scientific assets within the NEI Division of Intramural Research (DIR). The selected data science solution will decrease inefficiencies and redundancie and increase resource sharing, leading to cost saving. Further objectives include:

• Complete and easy business management of NEI Core Facilities (for users and administrators) — accounting, internal billing, user scheduling, and all resulting data and insights will be available for NEI stakeholders to make better operational decisions with a fraction of the current time commitment;

• Reduction in total research-related procurement costs — over-buying or double-buying practices are eliminated when the NEI research community uses surplus inventory, whether consumables such as pricy antibodies or plastics or access to high-end scientific instrumentation; and

• More expedited and productive research programs — easy tracking and validation of research samples and reagents to increase transparency and eliminate errors.

Requirements The Contractor will fulfill the following requirements:

1. Provide ONE fully-featured, web-based application system for the entire NEI intramural program. The functionality of multiple, currently-used business management and operations systems from different vendors will be consolidated in one platform.

2. System will include an asset management component to be used by administrators, scientists, and other support staff.

2.1. The asset management system will be distributed rather than centralized. Typical inventory management systems require various centralized administrative tasks (i.e. uploading of assets and updating of assets as they move through their lifecycle). The system should distribute these administrative tasks amongst the users, particularly scientists in the labs which increases adoption, and thus, accuracy and compliance.

2.2. Data will be stored in an NEI/NIH approved manner.

2.3. The user interface should be optimized for user experience so that the system is more likely to be adopted.

2.4. The system will allow for assets to be accompanied by a rich and customizable metadata set, for example, photos and warranties in the case of equipment.

2.5. The asset management system should comprise a marketplace for sharing or giving away assets, and access to the “market” should be controlled through the creation of “groups” with customizable access privileges.

2.6. Vendor will be on site to “seed” the asset allocation system for equipment in one NEI Branch consisting of ~90 staff.

3. System will include a scheduling interface for reserving resources such as equipment and time slots in core facilities. System must be neither so basic as to be not useful nor so advanced as to be impractical. User interface should be intelligent, combining text-based search with intelligent filters to make navigating easy. The system should employ dynamic data capture so that users have to fill in a minimum of fields.

4. System will include capability for tracking samples as they move through workflow – in a core facility, for example.

4.1. Clients will have the ability to view the status of their projects through a web interface.

4.2. Sample identity must be trackable (by bar or QR code, for example).

5. System will include capability for simplified reporting and billing and for tracking of internal charges for NEI scientists using NEI core facilities or shared equipment. Reporting should be in near real-time.

6. System must permit single sign-on using NIH credentials.

7. System must be accessible via any interface (i.e., phone, laptop, tablet), with similar experiences using each.

Contract Type Fixed Price Place of Performance Work will be primarily performed remotely at the contractor site. Work may be required at the Government site in certain instances.

Period of Performance The period of performance is for one year from award.

Deliverables/Delivery Schedule

Security This project will be cleared by NEI ISSO for security requirements.

Government Furnished Equipment (GFE)/ Government Furnished Information (GFI) GFE will not be provided to the contractor.

Packaging, Packing, and Shipping Instructions There are no physical materials being procured.

Inspection and Acceptance Criteria It will be the responsibility of the COR, in consultation with stakeholders, to approve all work performed, and accept reports.

Accounting and Appropriation Data and Invoicing Funds are available for this delivery order.

Other Pertinent Information or Special Considerations There are no special considerations or unique requirements necessary to accomplish the delivery order.

Post-Award Administration Monitoring for evaluation of performance will be performed through resolution of problems and issues, along with monthly management reports.

Evaluation Criteria This is a best value requirement. Contract award shall be made to the responsible Offeror whose proposal, in conforming to this SOW (section #4.), provides an overall best value to the Government; lowest price technically available (LPTA). In the event that proposals are evaluated as technically equal in quality, cost will become a major consideration in selecting the successful Offeror.

NITAAC 13 of 4 CIO-SP2i SOW Template Mar. 3, 2008

SOW 3 of 3 BMCF image1.png