Statement of Work Professional Installations (June 2023).pdf

STATEMENT OF WORK

FOR

FPAC – NRCS Telematics Professional

Installations for Agency Owned Vehicles

Revision 0

6/8/2023

GENERAL INFORMATION

1 Scope of Work

To professionally install Geotab telematics devices, harnesses, and Personal Identity Verification (PIV) card readers for the United States Department of Agriculture (USDA) Natural Resources Conservation Service (NRCS) owned vehicle fleet. The Farm Production and Conservation (FPAC) Business Center will take the lead in managing the telematics implementation project.

The project described in this Statement of Work (SOW) will build upon the telematics project that began in Fiscal Year (FY) 2021. Since the start of the project more than 5,800 NRCS vehicles have been equipped with telematics devices and card readers. The NRCS requires professional installation services to continue to support the ongoing telematics implementation project.

2. Background

Telematics will assist FPAC with the ability to collect real-time data automatically on motor vehicles in its fleet inventory, track costs and utilization, and reduce the administrative burden on the field. In addition, telematics will provide more accurate data needed to comply with Federal reporting requirements and create exception and ad hoc reports for improved fleet operations and oversight of driver safety. Overall, more accurate data will help the FPAC Mission Area make better decisions regarding fleet utilization and retention.

3. Technical Requirements/ Tasks

• NRCS will provide Geotab telematics devices, harnesses, and PIV card readers to upfit 200 NRCS agency owned vehicles. The NRCS already has over 5,800 vehicles outfitted with telematics; however, to progress with the telematics project remaining installations are needed.

This will allow FPAC Fleet managers to know the following information for each trip:

o Who the driver was, o What bureau the driver belongs to, and o What type of employee (federal employee, contractor, volunteer, etc..) the driver was for each trip.

• Professional installation services must include:

o The contractor will install 200 Geotab telematics device, harness, and PIV card reader provided by FPAC, while ensuring equipment does not obstruct nor prohibit drivers from safely operating the vehicle after installation.

o The contractor will remove telematics equipment from previous vehicle and complete installation in new vehicle if needed.

o The contractor will ensure equipment is installed per the installation instructions.

o The contractor will contact FPAC Telematics Program Manager and or Geotab support should troubleshooting assistance be required to complete installation.

o The contractor will manage scheduling of professional installations by contacting provided points of contact upon receiving requests for installation from FPAC Telematics Program Manager.

o The contractor will provide weekly progress reports noting dates of completed installation along with any pending installations.

o The contractor will travel to locations provided in installation requests to complete installations.

o FPAC may request additional installations in increments of 50.

4. Contractor Personnel Qualifications

The Contractor shall accomplish the assigned work by employing and utilizing personnel who meet the following qualifications:

1. Experienced with Geotab telematics equipment or similar telematics equipment.

2. Can troubleshoot telematics devices and card readers.

3. Customer service oriented

5. Key Personnel

The vendor shall assign to this contract the following key personnel:

Project Manager and Account Manager to assist FPAC with scheduling installations.

6. Location and Hours of Work

Work under this contract is performed at Government facilities throughout the United States. Normal agency workdays are Monday through Friday, except U.S. Federal Holidays.

7. Period of Performance

• TBD

8. DELIVERABLES/SCHEDULE

Timely completion of deliverables is essential to a successful outcome. Below are the required due dates for each requirement/task.

Item No.

Deliverable Reference Due

1 Scheduling professional installations SOW Section 3 Within 5 calendar days of being requested.

2 Completing professional installations

SOW Section 3 Within 10 calendar days of being scheduled

3 Scheduling uninstall/reinstalls SOW Section 3 Within 5 calendar days of being requested.

4 Completing uninstall/reinstalls SOW Section 3 Within 10 calendar days of being scheduled