Statement of Work - Procare Service.docx

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Lifepk Procare Services
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This Statement of Work outlines DLA's requirement for a 5-year comprehensive preventative maintenance service contract for emergency medical equipment at the Tracy DLA Depot in California. The contract covers maintenance for three LIFEPAK 15 monitor/defibrillators, two LUCAS 3 chest compression systems, one Power-PRO XT powered ambulance cot, and one Power-LOAD powered fastener system, spanning from January 2025 to January 2030.

The contract, valued at $59,168.50 with annual payments of $11,833.70, requires Stryker as the OEM provider to deliver comprehensive coverage including parts, labor, travel expenses, annual preventive maintenance inspections, and battery servicing. Key service requirements include 2-hour call back time, 24-72 hour repair turnaround, loaner devices availability, and service by technicians with 12 years average experience. The contract includes additional benefits such as 15% discount on accessories, disposables, and upgrades, along with access to Smart Equipment Management dashboard for service requests. The services must be performed at the Tracy DLA Depot location (25600 S CHRISMAN RD, TRACY, California 95304).

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Statement of Work

Stryker Preventative Maintenance Contract

BACKGROUND:

DLA has a requirement for a comprehensive preventative maintenance service contract for their emergency medical equipment. This service is crucial for maintaining the highest degree of clinical capability and operational readiness for our warfighters and service members.

SCOPE OF WORK:

The contractor shall provide preventative maintenance and repair services for the following equipment at the Tracy DLA Depot:

1. Three (3) LIFEPAK 15 monitor/defibrillators

2. Two (2) LUCAS 3, v3.1 chest compression systems

3. One (1) Power-PRO XT powered ambulance cot

4. One (1) Power-LOAD powered fastener system

This requirement is for a 5-year service contract, starting from January 2025 to January 2030.

PLACE OF PERFORMANCE:

The services must be performed at the Tracy DLA Depot, located at 25600 S CHRISMAN RD, TRACY, California 95304.

SALIENT CHARACTERISTICS:

The Services contract must include, at minimum, the following salient characteristics:

1. Comprehensive Coverage:

- Parts, labor, and travel expenses for repairs

- Annual preventive maintenance inspections

- Battery servicing and replacement

- Software updates (where applicable)

2. Responsive Service:

- 2-hour call back time

- 24-72 hour repair turnaround

- Availability of loaner devices during PM or repair

3. Expertise:

- Service provided by trained technicians with an average of 12 years of experience

- Use of OEM parts and proprietary tools for diagnostics and repairs

4. Proactive Approach:

- Anticipation of needs before issues arise

- Management of maintenance schedules

- Tracking of devices

5. Documentation:

- Provision of documentation for compliance needs

- Access to equipment manuals

- Detailed service history and reports

6. Additional Benefits:

- 15% discount on accessories and disposables

- 15% discount on upgrades

- Single-click service requests through Smart Equipment Management (SEM) dashboard (for compatible devices)

7. Customization:

- Flexibility to adjust service plans based on DLA's specific needs

8. Quality Assurance:

- Adherence to FDA regulations for medical device servicing

- Calibration and training records available upon request

ALL OR NONE REQUIREMENT:

Yes

BRAND NAME REQUIREMENT:

Yes - Stryker is required as they are the original equipment manufacturer (OEM) and sole source for proprietary tools and OEM parts necessary for servicing the specified Stryker emergency care products.

SCHEDULE A

1. QTY (3) LIFEPK-FLD-PROCARE: ProCare Service for LIFEPAK 15 monitor/defibrillator

2. QTY (2) LUCAS-FLD-PROCARE: ProCare Service for LUCAS 3, v3.1 chest compression system

3. QTY (1) POWERPRO-PROCARE: ProCare Service for Power-PRO XT powered ambulance cot

4. QTY (1) POWERLOAD-PROCARE: ProCare Service for Power-LOAD powered fastener system

Contract Duration: 60 months (5 years) Total Contract Value: $59,168.50 Annual Payment: $11,833.70

The contractor shall provide all necessary labor, supervision, materials, equipment, and transportation to perform the services as outlined in this Statement of Work.

File details come from the government source that posted it. Updated .