STATEMENT OF WORK - Medtronic PaceArt.docx
DOCX document 19 KB Posted
- Attached to
- H270--Notice of Intent to Sole Source
- Solicitation number
- 36C26123Q0987
About this file
This statement of work outlines maintenance and support requirements for Medtronic Paceart Optima system software. The San Francisco VA Medical Center requires annual software license support and maintenance for its Paceart Optima network server, imaging, and reporting software used in patient management. Remote application support is required Monday through Friday from 7:00 AM to 5:00 PM Central Time. The contractor must also review any changes made to the VA National Cardiac Device Surveillance Center's Optima database and support software updates and training on new features. Additional requirements include two hours of flexible education training annually. Onsite maintenance support is available Monday through Friday from 8:00 AM to 5:00 PM Pacific Time as needed. The statement of work also specifies COVID-19 documentation, screening, testing, and notification requirements for contractor employees working onsite or having direct patient contact.
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| 36C26123Q0987.docx | DOCX document |
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STATEMENT OF WORK
1. BACKGROUND: The Western Surveillance Center at the San Francisco VA Medical Center (SFVAMC) requires maintenance and upgrade support of Medtronic Paceart Optima system software used in patient management for Cardiology, and support of the National Cardiac Device Surveillance Program Database. The Western Surveillance Center is responsible for monitoring over 75,000 patients with implanted pacemakers or cardioverters.
1. ABBREVIATIONS:
(a) – (CO) Contracting Officer
(b) – (TPOC) Technical Point of Contact
1. SCOPE:
(a) One year software license support agreement for the use of the Medtronic Paceart Optima system.
(i) Maintenance subscription fee covers application software bug fixes, telephone support, and remote support. Software covered includes network server image software, network image capture software, and advanced reporting software.
1. Remote application support Monday to Friday 7AM to 5PM CT.
1. Review and document changes that the VA National Cardiac Device Surveillance Center has made to their Optima database to assess any negative impact to the Optima application.
1. Support Includes Software (device and version) to Paceart Optima updates
1. Training on new features associated with updates.
1. 2 annual hours of flexible education training however we choose to use
1. Should onsite maintenance support be required, the VA National Cardiac Device Surveillance Center’s personnel time of availability would be Monday to Friday (except holidays) during normal business hours of 0800 to 1700 (Pacific Time).
VHA Supplemental Contract Requirements for Combatting COVID-19
1. Contractor employees who work in or travel to VHA locations must comply with the following:
a. Documentation requirements:
1) If fully vaccinated, contractors shall show proof of vaccination.
i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.
2) If unvaccinated, contractors shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test that includes an affiliated telehealth service.
3) Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.
4) Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.
2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.
a. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.
3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.
1. For indefinite delivery contracts: Contractor agrees to comply with VHA Supplemental Contract Requirements for any task or delivery orders issued prior to this modification when performance has already commenced.
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