Statement of Work ICU Repair Preventive Maintennce_Redacted.pdf
PDF 315 KB Posted
- Solicitation number
- HT941026N0019
- Issued by
-
Defense Health Agency
About this file
This Statement of Work (SOW) details preventive maintenance services for Baxter medical equipment at the Naval Medical Center in San Diego. The contract covers (2) Prismax Hemodialysis units and (2) Baxter Blood warming units, requiring one preventive maintenance visit per fiscal year. The Hypercare Full-Service Contract includes repair service visits with labor, travel, and replacement parts to restore equipment to operational specifications.
The contract period spans three years, from 01/22/2026 to 01/21/2029, with a base year and two option years. The contractor must provide fully qualified field engineers/technicians with manufacturer training, maintain 24/7 technical support, and ensure parts availability within three days. Billing rates vary by work hours, with standard rates during normal business hours and higher rates for after-hours and emergency services. The maintenance scope includes comprehensive repair services, parts replacement, and ensuring equipment operates at designed efficiency and capacity.
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Department of Defense Defense Health Agency
STATEMENT OF WORK
PREVENTIVE MAINTENANCE SERVICES
ICU DEPARTMENT
NAVAL MEDICAL CENTER SAN DIEGO, CA
GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.
1. SCOPE: Request for Prismax & Thermax Warming/Cooling Equipment; Hypercare Full- Service Maintenance Contract to ICU Department at the Naval Medical Center San Diego.
Tasks/Requirements:
The contractor shall provide all services, materials and equipment necessary for the repair/maintenance of the (2) Baxter Prismax Hemodialysis units and their components, (2) Baxter Blood warming units located at Naval Medical Readiness and Training Center (NMRTC) San Diego Intensive or BIOMED Engineering located in
San Diego CA to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all repairs on equipment listed, to ensure continued operation at their designed efficiency and capacity.
NO. ECN SERIAL NUMBER MODEL MFR
1 174062 PX205218 955724 Baxter 2 174063 PX205215 955724 Baxter 3 174064 TX205357 955630 Baxter 4 174065 TX205356 955630 Baxter
PREVENTIVE MAINTENANCE:
• Perform service repair/maintenance to industry standards.
• Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS, who have gone through original equipment manufacturers (OEM) or comparable third-party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, the contractor shall provide training certificates (or notarized copies) to the Biomed Repair Division for verification. The highest
• Time expended repairing/servicing
• Description of malfunction
• General Description of replaced parts and service performed
• Comments as to cause of malfunction
FIELD SERVICE REPORTS ARE REQUIRED PRIOR TO APPROVAL OF ALL INVOICES
GOVERNMENT PERSONNEL: NMRTC employees will not perform maintenance, or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.
PARTS AVAILABILITY: To ensure minimal equipment downtime, the contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within three (3) days.
Normal Work Hours – This Agreement specified equipment maintenance be performed during normal work hours – 7AM through 4PM, Monday through Friday. Work performed on equipment listed above outside the scope of the contract will be billed at the preferred labor rate.
After Hours – Work performed after 5PM through 8AM, Monday through Saturday, (excluding national holidays) will be billed at 1.5 times the preferred labor rate at a minimum of 4 hours, portal to portal.
Emergency After Hours – Emergency after hours work performed on a Sunday, or national holiday will be billed at 2 times the preferred labor rate at a minimum of 4 hours portal to portal.
Labor: All compensation for labor is included in the contract price.
Parts and materials: Compensation for only the parts and materials listed is included in contract price.
Parts/Supplies Quality: Parts and Supplies provided under this contract shall be guaranteed to be equal in all respects, including performance, interchangeability, durability and quality to the OEM parts when new or as presently recommended by the manufacturer.
PREVENTIVE MAINTENANCE AND CORRECTIVE
MAINTENANCE SCHEDULES
Services will be required based upon the following schedules:
PREVENTIVE MAINTENANCE:
• One (1) time per fiscal year -End of Statement of Work-
SECTION 3 – PERIOD OF PERFORMANCE
Base Year: 01/22/2026 – 01/21/2027 Option Yr #1: 01/22/2027 – 01/21/2028 Option Yr #2: 01/22/2028 – 01/21/2029
SECTION 4 – DELIVERY LOCATION
SECTION 5 – DELIVERABLES/REPORTING SCHEDULE
Hypercare Full-Service Contract includes repair service visits, which include labor, travel, and replacement parts required to restore the equipment to its published operating specifications.
This plan also includes (1) preventative maintenance visit (s) per item of equipment every twelve
(12) months
SECTION 6 – SPECIAL REQUIREMENTS
N/A
SECTION 7- CONSUMABLES
N/A
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