Statement of Work_Hamilton.doc

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1 YR Preventive maintenance with 4 option Years on a Liquid Handling Robot
Solicitation number
12405B24Q0327
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This document is a Statement of Work (SOW) for the preventative maintenance and service of a Hamilton Starlet Liquid Handling Robot at the USDA-ARS-SHRS research facility in Miami, Florida. The SOW outlines the scope of work, which includes two preventative maintenance visits per year, replacement of wear and tear parts, cleaning, inspections, adjustments, and lubrication. The contractor must be able to use Hamilton Company replacement parts and proprietary software to maintain the robot's warranty. The contract period is from 9/1/2024 to 8/31/2025, with no access to the facility on weekends or federal holidays.

The related federal contract opportunity is a request for quote (RFQ) for a one-year preventative maintenance contract with four option years on a liquid handling robot. The RFQ identifies the NAICS code, small business size standard, and evaluation criteria, which include technical specifications, price, and past performance. Vendors must submit quotes by 4:00 PM CST on 7/30/2024, and any questions are due by 3:00 PM CST on 7/26/2024.

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Statement of Work (SOW) Project: Preventative Maintenance/Service Plan

GENERAL INFORMATION

1.0 Scope of Work: Hamilton Starlet Liquid Handling Robot (Serial # B203) needs a service contract that includes 2 preventative maintenances each year.

2.0 Background: The USDA-ARS-SHRS is a research facility located in Miami that conducts genetic research of subtropical plants. Our laboratories have scientific equipment that need to be maintained and calibrated yearly. The Hamilton Starlet Robot is a liquid handling instrument that assists in pipetting and setting up sequencing reactions and it is essential that the instrument is precise and accurate.

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks: The contract start date will be 9/1/2024 until 8/31/2025. Preventative maintenance procedures may include replacement of wear and tear parts where applicable, cleaning, mechanical inspections, adjustments, and lubrication as required. System checkout includes following a comprehensive list of instrument checks to ensure the instrument is functioning to factory specifications. Service agreement that includes 2 preventative maintenances with Independent Channel Volume Verification included with each PM, priority dispatch, travel, labor costs and parts included in the event of a down instrument. A response time of 24-48 hours for a down instrument and a guaranteed call back time of 4 hours.

Must be able to use Hamilton Company replacement parts and proprietary software to maintain our warrantee with Hamilton Company 4.0 Government Furnished: The government will not supply anything to the company. The service will be performed on site during normal business hours, Monday to Friday, 9am to 5pm. There will be no access to the building on weekends or federal holidays.

5.0 Deliverables / Schedule: The preventative maintenances will be performed twice during the year.

6.0 Travel: included in the cost of the maintenance plan.

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