STATEMENT OF WORK FY27-32.pdf

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Postage Support Services for the 9th Mission Support Command (MSC)
Solicitation number
W912CN-27-M-CU01
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This is a Statement of Work for Personal Computer (PC) Postage Support services to the 9th Mission Support Command (MSC) and its region of responsibility across five identified facilities.

The contractor must provide a cost-effective, integrated postage management system including all required hardware, software installation, and maintenance. The solution must be USPS-approved and capable of importing delivery data automatically from MS Outlook, printing postage from MS Word and MS Outlook, and printing from both Dymo and standalone desktop printers. The system shall provide centralized automated tracking of postal spending at each site using client access codes, with consolidated reporting available daily, weekly, monthly, quarterly, and annually. Additional requirements include automated postal rate updates at no additional cost, delivery and signature confirmation, digital scales with automatic internet-based rate updates, and recommendations for optimal delivery methods based on USPS standards. The contractor shall provide one consolidated master invoice for all five locations, a "Postage by Phone" account for the state region, seamless transfer of remaining funds between locations without loss, and equipment replacement as necessary. The solution must permit the government to purchase up to 90 days of usage at no additional process cost with reloads normally processed once or twice monthly. The base period is 10 months with four optional 12-month extension periods. All contractor supplies, services, and terms must be available on a GSA Schedule Agreement and include a non-appropriation clause. The contractor must provide adequate training and refresher courses to users at each location and maintain a Monday through Friday 24/7 call center for technical support. Security requirements mandate no vulnerability to DOD NIPRNET networks, compliance with current DOD security parameters including Common Access Card authentication, prevention of unauthorized usage, and compliance with all security regulations by contractor personnel.

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STATEMENT OF WORK

1. DESCRIPTION OF SERVICES

1.1 Scope of work: The purpose of the work statement is to provide Personal Computer (PC) Postage Support to the 9th Mission Support Command (MSC) and region of responsibility. Each facility is identified on the enclosed spreadsheet. Facilities will be shipping envelopes and boxes which may be require to print postage and/or shipping labels.

1.2 Supplies: Contractor’s supplies, services, and program terms and conditions must be on the General Schedule Agreement (GSA) contract and include a non-appropriation of funds clause.

1.3 Duration: The tentative Period of Performance will be:

BASE YEAR

OPTION YEAR ONE

OPTION YEAR TWO

OPTION YEAR THREE

OPTION YEAR FOUR

1.4 Non-Appropriation: This clause is necessary to allow the reserve center that is closing to cancel the postal software agreement without penalties.

1.5 Base Realignment and Closure (BRAC): Although the Contracting Officer intends to award a contract for a base period of 10 months and three 12-month options, some of the centers under the 9th MSC may close before the actual “Period of Performance – End Date” due to Base Realignment and Closure (BRAC). If the period of performance must be shortened as a result of BRAC, the Government shall provide 60 4 \\] days notice and only be liable for services rendered before the effective date of termination. This shall be applicable to the option period.

2.0 SPECIFIC REQUIREMENTS

2.1 Contractor shall implement cost-effective postage management systems. The solution shall include all hardware required to implement the PC solution. The 9th MSC reserves the right to purchase needed equipment from other sources if the contractor does not have said equipment or if such purchase is a more cost effective solution.

2.2 The solution must be capable of importing delivery automatically from MS Outlook ○RE contact management software. The solution must be capable of printing postage from MS Word A○R E

A and MS Outlook.

2.3 The solution shall provide a centralized automated system that tracks all postal spending at each site, using client access codes, and a consolidated report daily, weekly, monthly, quarterly, and annually as needed of postage consumed at each site and account totals to date.

2.4 The solution must be capable of printing from either Dymo printers and/or standalone desktop printers.

2.5 The solution must be United States Postal Service approved and allows the user to calculate and print postage.

2.6 The system shall provide recommendations for optimal delivery methods to include rate calculations based on both dimension and weight congruent with USPS standards.

2.7 Contractor shall install al required software at each location.

2.8 The system will provide delivery and signature confirmation.

2.9 Solution offered will include automated postal rate changes when they occur, at no additional cost to the government (domestic and international).

2.10 The solution shall include all maintenance on vendor’s furnished software and hardware.

2.11 Supplies will be provided for under contract as separate line items. Vendor will provide supplies under GSA pricing. Supplies will be supplied upon initial implementation of the period of performance for Base and option years. Subsequent supplies will be purchased as needed.

3.0 BASIC SERVICES

3.1 The solution offered will allow the government to purchase up to 90 days use, at no additional cost for process. Reloads will normally be processed once or twice a month.

3.2 Vendor will provide one consolidated master invoice for all of the 5 locations where the solutions are being implemented.

3.3 Vendor will provide “Postage by Phone” account for the entire state regions allowing ease in physical maintenance and accountability of postage funds for all locations.

3.4 Funds remaining at a current location must be seamlessly transferred to the new location without the loss of postage funds by the 9th MSC. If a new postage account is setup (new vendor), funds remaining on the account are returned to the US Treasury.

3.5 Vendor will provide additional postal software for new centers that open during the contract period of performance with contract modification as authorized by the Contracting Officer.

3.6 Digital scales will be included and replaced during the contract period as necessary by the vendor at no cost. Scales will be updated with postage rate information through an internet connection. Larger centers will require larger scales.

3.7 Automatic or semiautomatic feeders that eliminate the need to manually feed mail are desirable.

4.0 GOVERNMENT FURNISHED EQUIPMENT

4.1 Each site will provide a US Government issued computer and access to the NIPRNET via

APNET.

4.2 Reports will be provided in digital format compatible with software contained on the Army Gold Master.

5.0 SECURITY

5.1 Solutions shall present no security vulnerability to the Government NIPRNET sensitive but unclassified networks and meet all current DOD security parameters to include Common Access Card (CAC) authentication of users.

5.2 The system shall provide a method to prevent unauthorized usage.

5.3 Contractor personnel or any representative of the contractor entering the 9th MSC Reserve Center shall abide by all security regulations and shall be subject to security checks.

6.0 TRAINING AND TECHNICAL SUPPORT

6.1 Contractor shall provide adequate training and re-fresher course to users at each location on all software and hardware.

6.2 The solution will include a Monday through Friday, 24/7 call center for technical support.

7.0 DEFINITIONS

7.1 CONTRACTOR: The term as used in this requirement refers to the primary (prime) contractor or vendor.

7.2 CONTRACTING OFFICER: The government official who has authority to enter into contract, administer or terminate contracts. He/she can make related determinations and findings on behalf of the government. The contracting officer is the only individual who can legally bind the government.

7.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR): An employee of the US Government appointed by the Contracting Officer to monitor contractor’s performance. Such appoint shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as the direction is within the scope of the contract, does not constitute a change, and has no funding implications. The individual does NOT have authority to change the terms and conditions of the contract.

7.4 PHYSICAL SECURITY: Actions that prevent the loss or damage of government property.

7.5 QUALITY ASSURANCE: The government’s procedures to verify that services being performed by the contractor are performed according to acceptable standards.

7.6 QUALITY CONTROL: All necessary measures taken by the contractor to assure that the quality f an end product or service meets contract requirements.

7.7 SUB-CONTRACTOR: One that enters into a subcontract and assumes some of the obligations of the primary (prime) vendor or contractor.

7.8 WORK DAY: The number fo hours per day the contractor provided services.

7.9 WORK WEEK: Defined as Monday-Sunday (depending on workload and mobilization requirements).

7.10 WIDE AREA WORK FLOW: Wide Area Workflow (WAWF) is a secure Web-based system for electronic submission and processing of receiving reports and invoices in order to support DoD’s goal of moving to a paperless acquisition process. WAWF provides the technology for government contractors and authorized DoD personnel to generate, capture, and process receipt and payment-related documentation.

WAWF

INVOICING INSTRUCTIONS WIDE AREA WORK FLOW – RECEIPT AND ACCEPTANCE

INSTRUCTION SHEET

The use of Wide Area Work Flow –Receipt and Acceptance (WAWF-RA) is now mandatory for use by DoD Contractors. WAWF-RA will expedite your payment processing time and allows monitoring of your payment status online. There are no charges or fees to use WAWF-RA. See DFARS clause 252.232-7003 for more information.

To register for WAWF log onto https://pie.eb.mil

When invoicing through WAWF-RA, please select “2 in 1” for invoicing procedures. This allows for the Receiver to see the invoice in WAWF and input the Receiving Report.

By selecting the requested options this would ensure of more timely payments to contractors and alleviate phone calls of non-payments.

The contracts shall clearly mark the outside of all shipments with the entire contract number so that the item is delivered/picked-up by the end-user and the Receiving Report completed in a timely manner.

The following codes will be required to correctly route yor invoices and informational emails through WAWF-RA https://pie.eb.mil/

1. DESCRIPTION OF SERVICES
OPTION YEAR ONE OPTION YEAR TWO OPTION YEAR THREE OPTION YEAR FOUR
2.0 SPECIFIC REQUIREMENTS
3.0 BASIC SERVICES
4.0 GOVERNMENT FURNISHED EQUIPMENT
5.0 SECURITY
6.0 TRAINING AND TECHNICAL SUPPORT
7.0 DEFINITIONS
INVOICING INSTRUCTIONS WIDE AREA WORK FLOW – RECEIPT AND ACCEPTANCE INSTRUCTION SHEET

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