STATEMENT OF WORK for Government Payment Support Services.pdf

STATEMENT OF WORK

26 June 2024

Government Payment Support Services

Transportation Branch Office of the Program Manager, Saudi Arabian National Guard (OPM-SANG)

C.1 GENERAL

C.2 PAYMENT SUPPORT SERVICES

C.1. GENERAL

SCOPE OF WORK - This is a non-personnel services contract to support the Office of the Program Manager, Saudi Arabian National Guard (OPM-SANG), located in Riyadh, Saudi Arabia as a payee for all ticket violations and other charges as needed.

Contractor shall identify and notify OPM-SANG of all prior and receiving traffic violations through Saudi Arabian Tamm Service.

BACKGROUND: United States (U.S.) citizens living in the Kingdom of Saudi Arabia (KSA) are required to obtain drivers licenses and pay for any outstanding traffic/parking fines that arise while living in KSA. U.S. citizens do not have bank accounts in KSA which limits the ability of the citizen to obtain drivers licenses and pay the traffic/parking fines, as well as pay for Saudi Arabian Government software licenses and other such organization fees and subscription required to meet the KSA legal requirements. The U.S. Government is requesting interested businesses who would be willing and capable to perform the following functions:

1. Are able to make payments to The KSA for various types of traffic and parking infractions involving U.S. Citizens within OPM-SANG.

2. Accept cash and credit card payments from U.S. citizens and, in-turn, pay the fees and fines on behalf of the citizens.

3. Identify the software that is required and the terms of the software. I.E. one-year subscriptions. Do we use the additional software or does the vendor? Are they just buying it for us?

4. Pay any charges such as Muqeen subscription costs, airport customs fees, or any fees that involve Saudi websites that require a local bank account.

C.2 SUPPORT SERVICES

A.2.1. The United States Government agrees that it will not permit or allow Ministry of the National Guard (MNG) provided vehicles to be used in violation of any host nation laws, rules, or regulations. To the extent U.S Government employees allow these vehicles to be so used, the U.S Government hereby contractually indemnifies and holds the contractor harmless from host nation forfeitures, damages or penalties resulting from violation of such laws, rules or regulations.

C. 2.2 Contractor shall commence ticket violations findings after 15 days of award.

C.2.2.1. Have or ability to obtain access to the Ministry of Interior (MOI) traffic violation portal known as TAMM.

C.2.2.2 Identify OPM-SANG vehicles from TAMM. Contractor shall generate and provide a report each month to the Contracting Officer responsible for this contract and to any other OPM-SANG designated official, the following information:

C.2.2.1.3 The total number of traffic violations, fines, or local Government fee requests received for OPM-SANG vehicles covered under this contract.

C.2.2.1.4 The vehicle makes, model, license number and time/date/reason the violation was assessed.

C.2.3 Create a specific and dedicated KSA bank account in which to pay violation fines.

C.2.3.1 Retain receipts that depict violation number and license plate.

C.2.3.2 Submit a summary of receipts of payments to identified OPM-SANG personnel to facilitate reimbursement. The U.S. Government shall be responsible for reimbursement to the Contractor for all costs associated with traffic violations.