Statement of Work - Electric Pallet Jacks.pdf

STATEMENT OF WORK

ELECTRIC FORKED LIFT PALLET TRUCKS

Background

This Statement of Work outlines the requirements for the acquisition of four (4) new electric pallet jacks to support ongoing operations within the VA North Texas Health Care System’s warehouse and supply distribution team. As the primary logistics hub for receiving, staging, and distributing medical and non-medical items throughout the Dallas VA Medical Center and affiliated clinics, the current fleet of pallet jacks is insufficient to support the growing workload. Many units are aging, undergoing maintenance, or shared across multiple shifts, resulting in operational inefficiencies, safety concerns, and service delivery delays.

1.0 Scope of Work

The contractor shall furnish, deliver, and offload four (4) brand-new TOYOTA electric pallet jacks to the Dallas VAMC. These units will be used by the logistics team for daily warehouse operations, including internal distribution of supplies, staging of inbound/outbound materials, and general facility support. All pallet jacks must be delivered fully assembled, charged, and operational upon arrival.

Unless otherwise stated, the contractor shall provide all labor, materials, equipment, supervision, transportation, and documentation required to complete the work in accordance with this SOW.

2.0 Required Specifications

The requested pallet jacks must meet the following minimum technical specifications:

• Manufacturer: TOYOTA or VA-approved equivalent

• Model: 8HBW23 (or current model replacement with equal or better specifications)

• Power Source: 24V Electric-powered with industrial-grade battery

• Load Capacity: Minimum 4,500 – 6,000 lbs

• Chassis: Heavy-duty steel frame with reinforced forks

• Control Handle: Ergonomic multi-function control with safety reversing switch

• Braking: Regenerative braking with anti-roll-back system

• Fork Dimensions: Minimum 27” x 48” standard pallet fork size

• Tires: Polyurethane load wheels and drive tires

• Battery & Charger: High-capacity battery with compatible on-board or external industrial charger included

• Safety Features: Horn, operator presence switch, brake interlocks, and OSHA-compliant labeling

• Warranty: Minimum one-year full equipment warranty including parts and labor

3.0 Place of Performance

Delivery Address:

VA North Texas Health Care System Warehouse – Building 44 4500 S. Lancaster Road Dallas, TX 75216

All deliveries shall be coordinated in advance with the designated COR to ensure receiving staff are available on-site.

4.0 Period of Performance

Delivery shall be completed within 30 calendar days from award of contract. All four pallet jacks must be delivered together unless otherwise authorized in writing by the Contracting Officer or

COR.

5.0 Deliverables

The contractor shall provide the following items upon delivery:

• Four (4) fully assembled and operational TOYOTA electric pallet jacks

• Four (4) compatible industrial battery chargers

• Manufacturer’s warranty documentation

• Operator/user manuals for each unit

• Safety inspection and pre-delivery test results

• Certificate of conformance for each unit

• Training material or demonstration upon request

6.0. The U.S. GOVERNMENT shall not provide material for this project.

The contractor shall provide adequate quantities of materials to complete the project as specified.

7.0 Acceptance Criteria

All equipment will be subject to inspection and functionality testing upon delivery. Final acceptance will be granted by the COR only when the following conditions are met:

• Equipment matches technical specifications outlined in section 3.0

• All safety and functional features are operational

• No visible damage or defects are found

• All documentation listed in section 6.0 is submitted

• Equipment passes a visual and functional inspection on-site

8.0. Contractor Obligations

The Contractor shall:

• Ensure all equipment is new, unused, and in current production

• Be responsible for unloading and transporting units to the designated receiving area

• Coordinate delivery schedule with the COR prior to arrival

• Ensure that any damaged or defective equipment is replaced at no additional cost to the government

• Provide a manufacturer-trained technician for setup or demonstration, if required

• Include all required manuals and warranty information at time of delivery

9.0 Warranty Requirement

• The Contractor shall provide a minimum 12-month warranty covering all equipment parts, labor, and materials

• Warranty service shall include on-site repair or replacement for any malfunction or defect arising from normal use

• All repair parts provided under warranty shall be OEM-certified (original equipment manufacturer)

• Any defective equipment reported during the warranty period must be repaired or replaced within 10 business days

10.0 Safety and Compliance

The contractor shall comply with all federal, state, local, and VA-specific safety standards. All equipment provided must meet OSHA regulations for powered industrial trucks.

Contractor personnel shall comply with all VA Dallas facility requirements, including:

• PPE use during delivery and offloading

• Adherence to facility access protocols

• Clean-up and disposal of any shipping or packaging materials

11.0 Environmental Requirements

Contractor shall ensure that all materials, batteries, and packaging comply with applicable EPA and VA regulations for disposal and environmental safety. Battery units must meet current federal standards for rechargeable, recyclable industrial batteries.

12.0 Point of Contact (POC)

Christopher D. Whitehead Department of Veterans Affairs Supply Chain Management – Dallas VAMC 4500 S. Lancaster Rd., Dallas, TX 75216