Statement of Work.pdf

Statement of Work (SOW)

ABSCIEX QTRAP5500 Mass Spectrometer Triple Quad/trap Service Agreement

GENERAL INFORMATION

1.0 Scope of Work: Contractor will provide OEM factory trained engineers to perform one (1) annual preventive maintenance service visit and provide unlimited telephone and online troubleshooting assistance through Period of Coverage of 12 months. We anticipate any contract to be processed for payment Quarterly in Arrears. The unit is located at USDA-NLAE, 1015 N. University Blvd, Ames, IA 50011.

Covered components will include:

1) ABSCIEX QTRAP5500 – SN: AU215241406

2.0 Background: The mass spectrometer provides analysis for research projects within the analytical laboratory. To better ensure maintaining data consistency and provide continual support to our scientists, one annual preventative maintenance service contract has been purchased since this unit was purchased in Aug. 2014.

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks:

Service tasks include, but are not limited to:

1) Contractor will have OEM factory trained technicians to complete one annual preventative maintenance visit to ensure the unit is operating to OEM specifications.

2) Contractor will have OEM factory trained technicians to tune the mass spectrometer to OEM specifications.

3) All expenses related to the PM visit will be included in this contract.

4) Contractor will clean and inspect curtain plate, instrument surfaces and orifice plate.

5) Contractor will clean and inspect QJet ion guide.

6) Contractor will clean and inspect Q0 and IQ1 lenses as needed.

7) Contractor will replace rotary pump oil.

8) Contractor will inspect and clean or replace instrument air filters.

9) Contractor will inspect and clean or replace electrode as needed.

10) Contractor will inspect and clean or replace corona discharge needle as needed.

11) Contractor will provide unlimited telephone support and online support for the period of coverage.

4.0 Government Furnished: Government-furnished support is limited to security access to the equipment in the NLAE facility, replacement parts not otherwise covered under this agreement, AC power (110VAC and 220 VAC) and standard office lighting.

5.0 Deliverables / Schedule:

Key Deliverables Item No.

Deliverable

Objective

Due

1 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered components.

Once annually coordinated through the Qtrap Operator

2 Telephone and Online Troubleshooting Assistance

Telephone and Online Troubleshooting Assistance is available during normal business hours.

Throughout Period Of Coverage

6.0 Travel: One (1) preventive maintenance service visit will be provided by the contractor. All service visits will be coordinated with the Qtrap Operator at

NLAE.

7.0 Contractor’s Key Personnel: Only OEM factory trained engineers are to perform any service procedure on the AB Sciex Qtrap5500 Mass Spectrometer.

8.0 Security Requirements: A copy of an official government photo ID (State-issued driver’s license or ID card, passport, green card, etc.) must be provided no later than one week before arrival of contract service technician(s) except in the case of emergency service, were only the name of the technician provided via email or telephone will be necessary. Security access to the NCAUR facility will be provided based on this identification requirement.

9.0 Place of Performance: USDA-NLAE, 1015 N. University Blvd, Ames, IA 50011