Statement of Work.pdf
PDF 406 KB Posted
- Attached to
- Peer to Peer Circuit Install - PIMC
- Solicitation number
- SS-25-PHX-009
About this file
This is a Statement of Work from the Indian Health Service's Phoenix Indian Medical Center for the installation of a new Peer to Peer (P2P) circuit between two Phoenix locations (4212 N 16th St and 1616 E Indian School Rd Suite 375W). The circuit requirements include a 200Mbps data transfer rate with a completely diverse path from existing COX/LUMEN/VERIZON circuits.
The contractor must provide and install PE Routers, fiber cabling, and SFPs between facilities, with RJ45 PE/CE handoff and 1000Mbps SFP capability. The contract includes a 5-year service period requiring 99% uptime SLA, 24/7 helpdesk support, TSP circuit designation, and priority TSP repair during outages. Installation must be completed within 6 months of purchase request. The evaluation will be based on lowest monthly price including installation and support contract costs. The COR for this contract is Michael Nez, who can be reached at 602-581-6010.
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Other files
| File | Type | Posted |
|---|---|---|
| SS-25-PHX-009.pdf | ||
| IEE Representation Form.pdf |
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Text version
INDIAN HEALTH SERVICE
PHOENIX INDIAN MEDICAL CENTER
Rev 6/2016
Statement of Work 30 July 2024
Background PIMC is seeking to install a new Peer to Peer (P2P) circuit between the locations of 4212 N 16th St, Phoenix, AZ 85016 and 1616 E Indian School Rd Suite 375W, Phoenix, AZ 85016.
Requirements include a completely diverse circuit path from existing outbound COX/LUMEN/VERIZON circuits with a 200mbs data transfer rate.
Objective The objective of this contract is to procure service installation, light up, and enter in to a Service Level Agreement (SLA) support agreement between provider and PIMC IT. In order to provide data/voice redundant pathing between the co-locations.
System Requirements
a. 200mbs P2P circuit install activation.
b. Layer 2 / 3 Routing from A to Z loc.
c. 99%> Uptime SLA.
d. RJ45 PE/CE handoff / 1000mbs SFP.
e. Telecommunications Service Priority (TSP) circuit designation.
Contract Awardee Responsibilities & Tasks The contractor shall be fully responsible for procuring PE Routers and Cabling (fiber) between facilities. SFPs and any physical connections between location A and Z.
Installation of said gear at each location and (if required) a fiber run between floors of structures to designated handoff locations. Termination as RJ45 handoff at CE end.
Support and Maintenance Services The contractor shall maintain support and services during the designated 5-year contract period.
Adhering to any necessary maintenance and troubleshooting of gear within their domain. Priority TSP repair during any periods of circuit failure. 24/7 helpdesk availability for ticketing and inquiries. Adhering to SLA agreement.
Training N/A
Web Requirements The contractor shall provide account access to direct web-based and helpdesk support for ticketing and tracking of service related issues. Both email and phone correspondence included.
Period of Performance (POP) Performance of the contract set at 5 years from date of install.
Rev 6/2016
Minimum Qualifications N/A
Preferred Evaluation Method Lowest monthly price including install and support contract.
Delivery Delivery and Installation within 6mo of purchase request.
Contracting Officer Authority Authority to negotiate changes in the terms, conditions, or amounts cited in this contract is reserved for the Contracting Officer.
Contracting Officer’s Representative (COR) The person identified below is hereby designated as the Contracting Officer's Representative (COR) for this contract.
Contacts:
Michael Nez (Lead) 602-581-6010
File details come from the government source that posted it. Updated .