Statement of Work.docx

Statement of Work / Performance Work Statement Title: Annual Hitachi S4800I field-emission scanning electron microscope maintenance contract

Period of performance of this contract is: 06/01/2026-05/31/2027 Base Period: 06/01/2026-05/31/2027 Option Period One: N/A Option Period Two: N/A Option Period Three: N/A Option Period Four: N/A

SECTION 1 – BACKGROUND

The shared imaging facility in the Health Effects Laboratory Division houses the Hitachi S4800I field-emission scanning electron microscope (FE-SEM). It is a vital piece of equipment to complete numerous research projects within the division, external divisions, and collaborative institutions. Researchers utilize the images produced by this instrument for manuscripts in high impact journals.

SECTION 2 – PURPOSE/OBJECTIVE

The Hitachi S4800I field-emission scanning electron microscope (FE-SEM) is an instrument to visualize and identify surface detail and physical characteristics of nanoparticles, biological and non-biological samples. Due to the increased interest in nanoparticles in occupational safety and health, multiple principal investigators use this microscopy method to complete their research projects. A service contract is necessary to keep this instrument in good working order by conducting one preventive maintenance visit per contract year and to ensure the service engineer’s availability for prompt repair when needed. Unlimited emergency visits and included replacement parts of the instrument will decrease the amount of downtime should a malfunction occur.

SECTION 3 – SCOPE OF WORK

The contractor will provide unlimited technical support via phone for minor issues. They will provide onsite troubleshooting and support for more complex issues. Service engineers will make one onsite yearly preventive maintenance service call. Response time shall be 48 hours.

SECTION 4 – TASKS TO BE PERFORMED

Task 1: Preventive Maintenance

a. Preventive Maintenance of S4800I field-emission scanning electron microscope Contractor shall perform preventive maintenance, calibrate, and adjust components of microscope.

Task 2: Replacement of components of S4800I field-emission scanning electron microscope covered within the terms of contract.

1. Replacement of microscope components within the terms of contract.

a. Contractor shall replace components found with normal wear & tear or to be defective.

SECTION 5 – GOVERNMENT FURNISHED PROPERTY

The contractor will have access to the Hitachi S4800I FE-SEM and attached computer housed in the shared imaging facility and only under the supervision of personnel from the Shared Imaging Facility.

SECTION 6 – PLACE OF PERFORMANCE AND CONTRACT SUPPORT HOURS

SUBSECTION A – PLACE OF PERFORMANCE

Contractor shall perform all supported maintenance and repairs in laboratory B108 at NIOSH-Morgantown, WV.

SUBSECTION B – CONTRACT SUPPORT HOURS

The contractor shall visit onsite during normal operating hours of the NIOSH facility between 8 am to close of business day. The unlimited phone support shall occur during those same business hours.

SECTION 7 – TRAVEL

The contractor shall include all travel expenses up to ten days for preventive maintenance and emergency visits. All labor and travel time exceeding the maximum allowable days will be invoiced at 20% off current demand service rates.

SECTION 8 – DELIVERABLES/REPORTING SCHEDULE

Hitachi S4800I FE-SEM annual maintenance contract.

SUBSECTION A – PERFORMANCE MATRIX

SECTION 9 – REFERENCE MATERIALS

SECTION 10 – MINIMUM CONTRACTOR QUALIFICATIONS

The contractor shall supply a Hitachi factory-trained service engineer with specific and proprietary knowledge of the Hitachi FE-SEM and its components.

SECTION 11 – ADDITIONAL REQUIREMENTS

Information Security and Privacy

Human Subjects Protections in Research

Paperwork Reduction Act (PRA)

Section 508 Compliance Electronic and Information Technology Accessibility Notice

(a) Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 and the Architectural and Transportation Barriers Compliance Board Electronic and Information (EIT) Accessibility Standards (36 CFR part 1194), require that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

(b) Accordingly, any offeror responding to this solicitation must comply with established HHS EIT accessibility standards. Information about Section 508 is available at http://www.hhs.gov/web/508. The complete text of the Section 508 Final Provisions can be accessed at http://www.access-board.gov/sec508/standards.htm.

(c) The Section 508 accessibility standards applicable to this contract are:

In order to facilitate the Government's determination whether proposed EIT supplies meet applicable Section 508 accessibility standards, offerors must submit an HHS Section 508 Product Assessment Template, in accordance with its completion instructions. The purpose of the template is to assist HHS acquisition and program officials in determining whether proposed EIT supplies conform to applicable Section 508 accessibility standards. The template allows offerors or developers to self-evaluate their supplies and documentation detail - whether they conform to a specific Section 508 accessibility standard, and any underway remediation efforts addressing conformance issues. Instructions for preparing the HHS Section 508 Evaluation Template are available under Section 508 policy on the HHS Web site http://hhs.gov/web/508.

(d) Respondents to this solicitation must identify any exception to Section 508 requirements. If an offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies or services delivered do not conform to the accessibility standards, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.

(e) Electronic content must be accessible to HHS acceptance criteria. Checklist for various formats is available at http://508.hhs.gov/, or from the Section 508 Coordinator listed at https://www.hhs.gov/web/section-508/additional-resources/section-508-contacts/index.html. Materials that are final items for delivery should be accompanied by the appropriate checklist, except upon approval of the Contracting Officer or Representative.

Printing

OTHER CONSIDERATIONS AND ADDITIONAL INFORMATION FOR OFFICE OF ACQUISITION SERVICES

SECTION 1 – PROPOSED CONTRACT TYPE

Annual Maintenance and service agreement.

SECTION 2 – OPTIONAL SPECIAL CONSIDERATIONS

SUBSECTION A – PAYMENT CLAUSES

The contractor shall be paid quarterly in arrears.

SUBSECTION B – DATA RIGHTS CLAUSES

SECTION 3 – EVALUATION FACTORS

Contractor shall be evaluated on its ability to provide factory trained engineers and proprietary components; unlimited phone support; preventive maintenance and repair/replacement components within an average of 2 working days.

SUBSECTION A – TECHNICAL

Technical Evaluation Criteria:

This solicitation will be awarded to the Offeror whose proposal is considered to be the most advantageous to the Government, price and other factors identified below considered.

Preventive maintenance

· Evaluate and service vacuum system pumps.

· Evaluate and replace if needed, lenses, apertures, and filament.

· Calibrate settings to optimize image.

Repair/Replace defective components.

· Specific and proprietary knowledge of vacuum system pumps, lenses, apertures, filament, and computer operations.

Pricing

· Optional levels of coverage allowing the government to make sound fiscal decisions.

SUBSECTION B – PROCUREMENT POINT OF CONTACT (POC) INFORMATION

COR/POC: Alycia Knepp Telephone Number: 304-285-5705 E-mail Address: aknepp@cdc.gov Preferred method of communication: E-mail