STATEMENT OF WORK.docx

STATEMENT OF WORK

1. Provide Moncrief Army Health Clinic, Fort Jackson, South Carolina with Microbiology and Blood Bank testing systems.

2. Contractor shall assign a Technical Blood Bank Specialist and Immunology Specialist to facilitate the analyzer implementation and the initial instrument qualification testing.

3. Contractor shall update all software to the customer that are related to safety concerns or needed to maintain instrument performance specifications.

4. Training for two (2) individuals each per analyzer at the contractor's training facility.

5. The Contractor shall install the blood bank analyzer(s), the microbiology analyzer(s), and the HgbA1c analyzer and perform installation qualification. The Contractor is responsible for qualifying new instruments and reagents on all instrumentation installed. All activities performed by the Contractor shall be documented with the appropriate checklists and forms. The Contractor shall develop a site-specific implementation plan prior to the delivery of the instrumentation.

6. The Contractor shall update all software to the customer. Contractor must notify the customer when updates are released related to safety concerns. The contractor shall validate the new system(s) and provide any validation samples that are needed.

7. The Contractor shall provide the validation guidelines in electronic and hard copy format.

8. The blood bank automated analyzer(s) must have on-board refrigeration, at least one week storage of reagents, and be able to perform at least 100 samples per hour per analyzer. All analyzers must be able to interface as a bi-directional system with current CHCS LIS system.

9. Contractor's representative shall report to the Medical Maintenance Branch, Building 4500 Stuart Street, Room 1-101, Moncrief Army Health Clinic, telephone (803) 751-0514 prior to commencing all on-site services and repairs during normal operating hours from 8:00 AM to 5:00 PM Monday through Friday. If repairs are required or completed after normal duty hours, the staff on site will make sure service receipts are provided to the Medical Maintenance Branch.

10. Recognized Holidays:

The contractor- is required to perform services on holidays. Hours of operation 0800 am-1800 pm Monday thru Friday to include Federal holidays

New Year's Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day Martin Luther King Jr.'s Birthday President's Day Memorial Day Independence Day

11. Contractor shall provide customer telephone (hotline phone number) support 24 x 7 x 365.

12. Deliver Automation with two microbiology and two blood bank analyzers integrated systems with following components: