Statement of Work AUTS (1).docx
DOCX document 25 KB Posted
- Attached to
- CVN Access Control Maintenance Federal contract opportunity
- Solicitation number
- FA488725Q0025
About this file
The document is a Statement of Work (SOW) for Preventative Maintenance of a Lenel Software Access Control System at Luke Air Force Base in Arizona. The quarterly maintenance contract covers 235 card reader controlled doors across 14 buildings, including 14 surveillance cameras, door position switches, and server equipment. A Lenel-certified United States citizen technician will perform comprehensive maintenance tasks including battery testing, system checks, hardware function testing, camera adjustments, and system backup configuration.
The contract is a Firm-Fixed Price solicitation (FA488725Q0025) with a 12-month base period consisting of 4 quarterly inspections and 4 potential option periods. The maintenance scope includes vulnerability assessments, system diagnostic reporting, and configuration backups for Lenel Software System versions 8.3.670.0 and 8.0.485.0. Optional services include system software configuration changes, additional training, custom report generation, and technical support. The formal solicitation will be available no later than 3 July 2025, with questions to be directed to SrA Brandon Jourden and Ms. Sara Lackey from the Department of the Air Force Air Education and Training Command.
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Text version
DEPARTMENT OF THE AIR FORCE
56th FW/CVN ADVANCED PROGRAMS OFFICE LUKE AIR FORCE BASE ARIZONA
MEMORANDUM FOR: 56 CONS DATE 4 June 2025
FROM: 56 FW/CVN
SUBJECT STATEMENT OF WORK: Preventative Maintenance for Lenel Software
Quarterly Preventative Maintenance Agreement to perform inspections, testing and adjustments of 2 systems covering 235 card reader controlled doors for 14 buildings to include 14 surveillance cameras, perimeter door position switches, equipment enclosures and server/ storage equipment racks as required. The Maintenance Agreement should include: back-up of access control system configuration; archiving of cardholder database/transaction logs; back-up video management system configuration; confirm correct recording preferences (application reprogramming excluded); de-fragment all hard drives as needed; run system-wide diagnostic reports in order to identify nuisance alarms and/or faulty equipment (if needed, repairs performed pursuant to Service Agreement); and optimize video recording storage arrays as needed (application reprogramming excluded). The Preventative Maintenance Agreement should address any vulnerability assessments required to identify gaps in current electronic security protection scheme and Customer interview regarding needs analysis.
Lenel Software System ID Version: 8.3.670.0 & 8.0.485.0 Lenel Software System Dongle ID: # 125757 & # 151397
Quarterly inspections will be performed by a Lenel certified technician and United States citizen:
Preventative Maintenance should include the following:
1. Battery testing of all system backup batteries with replacement of these batteries as needed at no additional cost.
2. System checks including, error logs, false alarms, trouble conditions, badge printer errors
3. Reader and door hardware function testing.
4. Camera focusing, cleaning, and adjustments.
5. System backup configuration.
Options requested outside normal quarterly maintenance:
· System software configuration changes or additions to include updates to maintain currency
· Additional system use training and/or refresher training
· Custom report generation
· Equipment replacement (if equipment is provided by the Government)
· Design requests
Ability to provide Technical support Period of Performance 12 month base period with 4 quarters, with 4 option periods.
Documentation will include the following:
1. Quarterly reports after each inspection.
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