Statement of Work - Arctic Oasis Cafe Concessionaire.pdf

Initial & Date

Food Service

Concessionaire Contract Joint Base Elmendorf-Richardson, AK

Building 9497

Statement of Work

(SOW)

Prepared by:

773 FORCE SUPPORT SQUADRON

JBER AIR FORCE BASE, AK 99506

DATE: 25 April 2023

TABLE OF CONTENTS

SECTION AND TITLE PAGE

I. Description of Services A. Scope of Work 3 B. Phase-In 3 C. Description of Work 3 D. Definitions 4 E. No Cost Termination by the Contractor or NAFI 5 F. Facilities to be Operated 5 G. Hours of Operation 6 H. Provider Responsibilities 6

II. NAFI FURNISHED PROPERTY AND SERVICES

A. NAFI Furnished Property – “As Is” Basis 10 B. Physical Inventory 10 C. Phase-In (Transition) Joint Inventory 10 D. Annual Joint Inventory 11 E. Phase-Out (Transition) Joint Inventory 11 F. Loss, Damage, Destruction, or Theft (LDDT) 12 G. Plant Clearance (Disposition) 12 H. NAFI Property Records 12 I. Preventive Maintenance 12

III. Government Furnished Services A. Security Forces 14 B. Fire & Emergency Service 14 C. Emergency Medical Service 14 D. Refuse Collection 14 E. Food Service Facilities–As Is 14 F. Maintenance/Repairs/Modification 14 G. Training 14 H. Waste Management 15

I. DESCRIPTION OF SERVICES

A. Scope of Work: The Provider (also known as contractor) shall, except as specified in this Statement of Work (SOW) as Nonappropriated Funds Instrumentalities (NAFI) furnished property or services, provide all labor, materials, equipment, transportation, personnel, supervision/oversight and all incidentals necessary to perform an integrated system for the management and delivery of food and coffee/espresso services in Arctic Oasis (AO) building 9497 at Joint Base Elmendorf-Richardson (JBER), AK with possible expansion into additional facilities. Provider responsibilities include, but are not limited to coffee/espresso and food purchase and production, quality control, human resources management of staff, marketing, financial management, and equipment maintenance, repair, and replacement.

In exchange for the exclusive right to operate coffee/espresso bar to include a minimum food options for breakfast and lunch, and additional beverages in AO controlled by the NAFI, the Provider will pay the NAFI monthly commissions by the twentieth (20th) of each month for the life of the contract. NAFI requires 3% of gross sales.

Essential station messing (ESM) and campus dining guidance must be followed and adhered to according to AFMAN34-240, Attachement 7 and Campus dining System (CDS) basic program overview. See attachments. Menu items must provide options that do not exceed the maximum amounts:

Campus Dining System (CDS) extends access to authorize members of the APF DFAC for additional meal access by Day Parts in NAF Food & Beverage operations are as follows:

04:00 AM – 09:59 AM BREAKFAST ESM have access in CDS up to $ 10.00 each day 10:00 AM – 14:59 PM LUNCH ESM have access in CDS up to $ 16.00 each day 15:00 PM – 21:59 PM DINNER ESM have access in CDS up to $ 16.00 each day 22:00PM – 03:59 AM LATE NIGHT ESM have access in CDS up to $ 16.00 each day

This program does not include alcohol, energy drinks, smoothie bars, specialty coffee, juice bars, vending programs. The third party vendor uses our approved POS system.

B. Phase-In Period:

1. The Provider shall ensure full manning is available in each functional area according to submitted proposal and this SOW. The Provider shall provide and maintain properly trained, qualified, and certified personnel starting with the first day of the phase-in period and throughout the performance period. The Provider shall ensure a smooth transition of work effort from the current operations and locations to Provider operations and locations. The Provider shall become familiar with work and personnel requirements during this period. This includes obtaining security clearances/badges, entry badges, training requirements, developing work plans and procedures, inventory of NAFI furnished Equipment (AFMAN 34-204, Property Management) and finalizing quality control plans and procedures.

2. The Provider shall obtain personal identification passes for all employees, and for all Provider and personal vehicles requiring entry onto JBER. The Provider must complete JBER Form 114, Provider/Vendor Access List, and submit it through the Contracting Officer to the Security Forces and Pass and Registration. Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles to be registered.

C. Description of Work:

1. The NAFI shall establish a contractual partnership with a commercial food service provider approved by JBER Public Health as an approved food source, hereby referred to as the “Provider” for the purpose of providing food and beverage provisions in AO building 9497 at

JBER, AK.

2. Provider shall manage and deliver food and beverage services to enhance the work environment of JBER employees while providing fair market value to the Morale, Welfare, and Recreation (MWR) Fund in the form of a percentage of sales or other method deemed acceptable by both parties.

3. The Provider shall make investments, facility upgrades, and equipment purchases in support of this contract to accomplish the desired new concepts and the services called for herein. In order to achieve the desired new concepts and services in a reasonable amount of time (as determined by Contracting Officer) the Provider may utilize existing Government-owned facilities and NAFI owned equipment in addition to any other capital investments and equipment furnished by the Provider. The NAFI owned equipment shall be inventoried by both parties and signed for by the Provider before starting operations.

D. Definitions:

1. Within this request for proposal, the terms “Government” and “NAFI” are used interchangeably.

2. The term “basic food service required,” defined as an appropriate selection of foods, as mutually determined between the Provider and the Community Services Flight Leadership.

3. “Gross receipts” is defined as the total amount received, realized by, or accruing to the Provider from all sales, for cash or credit, of services, materials or other merchandise, made pursuant to the privileges authorized by this contract, rendered at/or from the various facilities.

All revenue shall be deemed to be received at the time of determination of the amount due the Provider for each transaction, whether cash or credit, and not at the time of billing or payment, unless otherwise specifically stated in this contract. Any taxes imposed by law shall be separately stated and paid by the customer, and directly payable to the taxing authority by the Provider, and shall be excluded from the gross receipts. The value of meals served to Provider employees, as part of the job benefits will also be excluded from gross receipts.

4. Contracting Officer’s Representative (COR): The Community Services Flight Chief or Artic Oasis Manager will be the COR in the administration of this contract. The COR shall monitor the work being performed to ensure its compliance with the SOW. The Contracting Officer (CO) is the only individual allowed to direct a change to this SOW. Any work performed as a result of a changed condition or at the request of the COR or any other individual without first obtaining CO approval is done at the Provider’s expense/risk.

5. “Equipment” means a tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

6. “Government-furnished property” means property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

7. “Federally-controlled Facilities” means—

(1) Federally-owned buildings or leased space, whether for single or multi-tenant occupancy, and its grounds and approaches, all or any portion of which is under the jurisdiction, custody or control of a department or agency;

(2) Federally-controlled commercial space shared with non- Government tenants. For example, if a department or agency leased the 10th floor of a commercial building, the Directive applies to the 10th floor only;

(3) Government-owned, contractor-operated facilities, including laboratories engaged in national defense research and production activities; and

(4) Facilities under a management and operating contract, such as for the operation, maintenance, or support of a Government-owned or Government-controlled research, development, special production, or testing establishment.

E. No Cost Termination by the Contractor or NAFI

Subsequent to the initial two year term of each delivery order, the Provider or NAFI may initiate a "no cost" termination pursuant to the following procedures.

If the Provider or NAFI seeks termination, the Provider or Contracting Officer shall give the other party written notice that it is considering such action and shall set forth, with specificity, its reasons for contemplating termination.

Upon receipt of the initial notice, the Contracting Officer and the Provider shall, over a period of 60 calendar days, engage in good faith discussions to seek solutions which would negate the need for the proposed termination. At the conclusion of the 60-day discussion period, the contractor or NAFI may elect to terminate the contract by giving the other party formal written notice of its intent to terminate. The termination will be effective not less than 90 days after the formal written notice is received.

F. Facilities to Be Operated: Provider may operate in his/her company’s name, the NAFI furnished food service facilities as described in below subparagraphs. The building numbers listed correspond to the building location at JBER.

1. Bldg. 9497 has the capacity to offer limited service breakfast and lunch items. This building is a shared facility with other components of the Force Support Squadron.

2. Provider, working in partnership with the NAFI, shall provide advice and recommendations on all matters related in achieving the food and beverage services called for herein to include recommendations on equipment, layout of each facility, motifs, themes, décor, etc. The above food facility is available for use and may be modified at the Provider’s expense.

G. Hours of Operation: The Provider shall operate the various facilities based on Request for Qualifications submission and subsequent negotiations. Hours and types of service may be changed by mutual agreement between the Provider, CO, and the COR. In any/all instances, adequate notice of changes, a 14 day minimum, shall be given in writing to allow fulfillment of labor management contract responsibilities, notification of employees and customers. Any request for change in hours must be promptly requested to the CO to allow for agreement and advertisement. Hours of operation can be negotiated, but a minimum in hours of operation need to reflect breakfast from 0630-0830 and lunch service from 1100-1400.

H. Provider Responsibilities:

1. Provider shall provide prompt, efficient, and courteous service, and avoid undue interference with the operation of buildings in which services are provided. Licenses and permits shall be obtained as required by state and local authorities, and all applicable building, health, sanitary, and other regulations and laws shall be observed. Standards and guidelines shall be determined by the following: AFI 48-116, Food Safety Program; AFI 40-104, Nutrition Education, and DOD 5500-7-R, Ethics Standards. The Provider shall obtain the forms and publications necessary to perform the work in this contract via the internet at http://www.e-publishing.af.mil or other Government internet sources. In the event that a Federal Publication is not available online, the NAFI shall provide the publication upon written request by the Provider.

The Provider is responsible for complying with any changes to the above publications as they come into effect.

2. Provider shall pay all fees, costs, or other charges incident to or resulting from operations under the agreement. Reasonable care shall be exercised in the use of space and NAFI owned equipment and, upon termination of the contract, the Provider shall yield such space and http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/ equipment in same condition as when received, except for ordinary wear and tear, and damage or destruction beyond Provider’s control and not due to the Provider’s fault or negligence. Provider is responsible for all state, local and federal taxes resulting from operations under the agreement.

3. Easy-to-read menus with prices listed shall be prominently displayed for the information of patrons. Any desired advertising/marketing, to be conducted outside of the individual facilities premises, shall be mutually agreed upon by the Provider, and the COR. Submission of marketing materials and information to be provided by Provider to COR for inclusion in FSS marketing materials.

4. Required equipment and small-wares not furnished by the NAFI, shall be furnished by the Provider. Provider furnished equipment and small-wares shall meet commercial industry standards.

5. Provider shall coordinate not less than 30 business days with the CO and COR, and Civil Engineering pertaining to location and means of attachment, before installing any equipment, connecting any electrical, gas, or water-using equipment, or attaching shelving or other major fixtures.

6. Provider shall comply with the provisions and recommendations of the United States Food and Drug Administration Food Code with all current supplements. Public Health Environmental Unsatisfactory ratings within one (1) year will result in the Provider being penalized 1% of monthly gross sales. Repeated findings of Unsatisfactory will result in the termination of contract. Any items required by the contractor that must be procured from the local economy must be from an Air Force approved source.

7. Provider shall follow the guidelines set forth in the Food Service Sanitation Manual, Public Health Service Publication No. (FDA) 78-2081 and any local codes and regulations relating to food service sanitation and procedures.

8. Provider shall submit a comprehensive health and sanitation plan upon proposal which meets or exceeds the standards within the current National Food Safety Code as well as the Hazard Analysis & Critical Control Points (HACCP), if acceptable; it shall become a part of the resulting contract.

9. Provider shall maintain sanitary conditions and ensure prompt and efficient service at all times. Provider must at all times provide an adequate staff of employees to perform the varied and essential duties inherent to a successful, world class employee/food service operation.

Duties to include, but not limited to, cleaning dining room during food service.

10. Provider’s employees shall wear appropriate distinctive clothing such as blouse, shirt, or other uniform as means of identification during the time they are working in a facility. Legible name badges, identifying each employee, shall be furnished by the Provider and displayed as part of the uniform. Uniforms are not to be worn when off duty in the facility or when off duty using the facility.

11. Provider shall provide adequately trained relief personnel to substitute for the regular employees when they are absent; ensuring that a high quality employee/food service operation is maintained during all hours of operation.

12. Provider shall maintain an employee-training program that shall continue for the duration of the contract period to ensure that employees perform their jobs with the highest standards of courtesy, efficiency and sanitation. The training program shall detail the specific job training for each position to include, at a minimum, ServSafe food handler training or industry equivalent for employees who deal with food, and Customer Service training which is consistent with training throughout the FSS squadron.

13. The Provider shall develop and adhere to a Quality Assurance Plan (QAP). The Provider’s QAP shall reflect the procedures addressing the areas identified below upon proposal:

a. Description of the inspection system that shall cover all services listed in this SOW.

Description shall include specifics as to the areas to be inspected, gateways as well as the frequency of inspections.

b. Description of what methods shall be used for identifying and preventing defects in the quality of service performed.

c. Description of what records shall be maintained to document inspections and corrective or preventive actions taken. Records of inspections shall be maintained and provided to the NAFI, as requested, throughout the contract performance period. Examples of such inspections include, but are not limited to: monthly Public Health inspections, daily kitchen self-inspections completed on AF Form 977 Food Facility Evaluation, as well as QAP self-inspections and any inspections conducted by the Contract Monitor. At the termination or expiration of the contract, all records shall become the property of the NAFI.

14. Provider shall maintain an effective program for the extermination of rodents, insects, bugs, and vermin in all areas assigned for the provider’s use, and shall coordinate these efforts with the COR. Coordination and approval of methods is required with Civil Engineering and

COR.

15. Provider shall furnish all labor, supplies, materials, equipment, and supervision necessary to maintain the facility in a clean, orderly, and sanitary condition at all times in accordance with industry standards.

16. Provider shall furnish custodial services for the space assigned. Interior areas used for the food service operations (i.e. window cleaning, cleaning of floors and rugs, cleaning of tables, and chairs as required to keep all areas assigned and used by the provider in a safe and hygienic working condition in accordance with industry standards.

17. Provider shall be responsible for cleaning and annual inspections of all food service equipment, systems applicable to the operation to include vents and vent hood fire protection equipment if used. This shall include cleaning all hoods and duct systems from the grill to the exit of the building on the roof or out of the wall. Maintenance and cleaning of duct systems shall be such that it meets operational, standard commercial practices, and safety, fire, and health requirements. In addition, Provider shall be responsible for arranging and paying for commercial services associated with the storage and disposal of all grease products.

18. Provider shall be responsible for all repairs to Government furnished building structures and facilities necessitated by its own negligence, or the negligence of its agents, employees or vendors. Provider shall coordinate all repairs with the CO, Base Civil Engineering and the COR within three (3) business days of any damages.

19. To protect cash held by the Provider, the Provider shall comply with AFI 31-209, The Resources Protection Program.

20. Provider shall not:

a. Remove any NAFI owned equipment without coordination with the CO and COR.

b. Use the premises furnished by the NAFI to prepare foods or beverages for sale at any location other than those stated within the SOW or as approved by the CO and COR.

c. Use any of these facilities for advertising of non-contract related products or services, or state or imply Government endorsement of its business.

d. Interfere with the Government’s activities in the buildings wherein the Provider is serving foods; except as permitted by the CO and COR.

22. The NAFI shall not be responsible in any way for damage or loss occasioned by fire, theft, accident, acts of God, natural disaster or otherwise to the Provider’s stored supplies, materials, or equipment, or the employees’ personal belongings to include death or personal injury. Any personal injury or physical damage to the building or equipment resulting from fire or other causes shall be immediately reported to the CO and COR.

23. The Provider shall be required to maintain commercial liability insurance in the amount of Five Million dollars ($5,000,000.00) and workers’ compensation insurance in the amount required by the state of Alaska for the performance period of this contract. The Certificate of Insurance shall be provided to the CO no later than ten (10) days after the start of the phase-in (transition) period.

24. Contractor Capital Investments: Upon approval of the Contracting Officer, the Contractor may invest working capital in Capital Improvements to Air Force premises. Capital Improvements may include improvements to existing Government Owned Real Property, Government Owned Equipment, or the provision of new Real Property and/or new equipment that the Contractor procures. Title to Government Owned Real Property or any such property defined as Federally-controlled Facilities shall remain with the Government. Capital Improvements to Government Owned Equipment attached to the facility/real property, title shall remain with the Government. Title to equipment purchased as Capital Investment by the

Contractor not attached to the facility/real property, such as equipment on wheels, self supportive, stand-alone, etc. shall remain in the Contractor’s name.

25. The Contractor will be required to furnish at least one commercial telephone line but is not limited to any additional lines that may be deemed necessary for successful operation under the terms of this contract. The NAFI will provide a DSN line for on-base calls.

26. The contractor is not authorized to duplicate keys to Government facilities. The provider must immediately report the loss or duplication of keys to the CO or COR.

27. The Provider shall comply with the Services Contract Act (Wage Determination of employees from Department of Labor).

II. NAFI FURNISHED EQUIPMENT AND SERVICES

The NAFI will provide, without cost, the NAFI Furnished Equipment and Services. The Provider shall ensure all NAFI FURNISHED EQUIPMENT is secured at the close of each workday. This NAFI FURNISHED EQUIPMENT shall only be used for the performance of this contract. All NAFI FURNISHED EQUIPMENT shall remain property of the NAFI during contract performance, expiration, and/or termination. See attached addendum for NAFI furnished property.

Note: The Provider shall be responsible for all costs related to making the NAFI FURNISHED EQUIPMENT available for use such as payment for all transportation, installation, or maintenance/repair costs.

A. NAFI Furnished Equipment – “As Is” Basis:

NAFI FURNISHED EQUIPMENT Furnished is on an “As Is” Basis and is in accordance with FAR 52.245-1, Alt 1, FAR 52.245-9, and this SOW.

Note: As used in these clauses, the term “Government” is deleted and the abbreviation “NAFI” is substituted in lieu thereof.

The NAFI makes no warranty or guarantee with respect to serviceability, and/or suitability of the NAFI FURNISHED EQUIPMENT for contract performance. Provider shall be obligated to repair NAFI FURNISHED EQUIPMENT.

The Provider shall clearly mark NAFI Furnished Property to distinguish it from Provider Furnished Property, if not already marked. NAFI shall be responsible of initial inventory of NAFI equipment.

Note: Physical Inspection of the NAFI FURNISHED EQUIPMENT to be provided may be done during Site Visit Scheduled by the Contracting Officer identified in the Solicitation.

B. Physical Inventory:

The Provider shall conduct a physical inventory of NAFI Furnished Equipment IAW but not limited to the Federal Acquisition Regulation (FAR) 45 and as follows:

Note: After Contract Award, when NAFI FURNISHED EQUIPMENT Lists are updated, no NAFI FURNISHED Equipment shall be removed from the preceding NAFI FURNISHED EQUIPMENT Lists. The Disposition of the NAFI FURNISHED EQUIPMENT shall be indicated in the Disposition Column.

C. Phase-In (Transition) Joint Inventory:

The Provider and the CO or COR shall complete the joint inventory of all NAFI FURNISHED EQUIPMENT in building 9497 no later than fifteen (15) business days after the start of phase-in

(transition). During the joint inventory, the Provider and the COR shall jointly determine and document the condition (suitable or unsuitable) of all NAFI FURNISHED EQUIPMENT. The provider has the option of buying out the current food and beverage inventory at an agreed upon price.

If the Provider does not participate in the inventory, the Provider shall accept as accurate the inventory list(s) and stated condition of NAFI Furnished Equipment provided by the NAFI (signed by the COR).

Within ten (10) business days after completion of the inventory, the Provider shall provide the CO the inventory list(s) of the final accepted NAFI FURNISHED EQUIPMENT items signed by the Provider and the COR. The final accepted NAFI FURNISHED EQUIPMENT inventory list(s) shall identify all missing NAFI FURNISHED EQUIPMENT and the condition thereof.

The inventory list(s) shall be used for the DD Form 1149 (Requisition And Invoice/Shipping Document) In-Place Transfer. As a minimum, the DD Form 1149 shall be signed by the Provider Representative (who is authorized to bind the company), the COR, and the CO.

The inventory list(s) used to accomplish the DD Form 1149 In-Place Transfer will be incorporated as the updated NAFI FURNISHED EQUIPMENT Appendix by bilateral contract modification.

D. Annual Joint Inventory:

The Provider and the Government COR shall complete a joint inventory of all NAFI Furnished Equipment no later than twenty (20) business days prior to the start of any renewal option exercised.

Within five (5) business days after completion of the inventory, the Provider shall provide to the CO the inventory list(s) signed by the Provider and the COR.

The inventory list(s) shall be used to update the DD Form 1149 In-Place Transfer. As a minimum, the DD Form 1149 shall be signed by the Provider Representative (who is authorized to bind the company), the COR, and the CO.

The inventory list(s) used to accomplish the DD Form 1149 In-Place Transfer will be incorporated as the updated NAFI FURNISHED EQUIPMENT by bilateral contract modification.

E. Phase-Out (Transition) Joint Inventory:

The Provider and the COR shall complete a joint inventory of all NAFI FURNISHED EQUIPMENT no later than twenty (20) business days prior to the end of the last performance period. During the joint inventory, the incumbent Provider and the COR shall jointly determine and document the condition of all NAFI FURNISHED EQUIPMENT.

Within five (5) business days after completion of the inventory, the Provider shall provide to the CO the inventory list(s) signed by the Provider and the COR.

The inventory list(s) shall be used to update the DD Form 1149 In-Place Transfer. As a minimum, the DD Form 1149 shall be signed by the Provider Representative (who is authorized to bind the company), the COR, and the CO.

The inventory list(s) used to accomplish the DD Form 1149 In-Place Transfer will be incorporated as the updated NAFI FURNISHED EQUIPMENT by bilateral contract modification unless determined otherwise by the Contracting Officer.

F. Loss, Damage, Destruction, or Theft (LDDT):

Except for reasonable wear and tear to NAFI FURNISHED EQUIPMENT or for NAFI FURNISHED EQUIPMENT properly consumed in performing this contract, the Provider shall be liable for Loss, Damage, Destruction, or Theft (LDDT) of NAFI FURNISHED EQUIPMENT. Compensation shall be effected by direct payment to the NAFI as determined by the CO. The amount of compensation due the NAFI by the Provider shall be the Intrinsic Value of the property, as determined by the CO, i.e., the amount of compensation due to the NAFI may range from Scrap Value, Salvage Value, Repair Cost, or Replacement cost, as determined by degree of damage or loss and the continuing need of the NAFI for that equipment. Immediate notification (within one business day) of an LDDT incident/accident is made to the CO and COR via electronic mail (E-mail). A detailed written report as determined acceptable by the CO shall be submitted to the Community Services Flight Chief, Artic Oasis Manager, and COR no later than seven (7) business days after discovery of the LDDT of NAFI FURNISHED EQUIPMENT.

G. Plant Clearance (Disposition):

During contract performance, expiration, or termination, the Provider shall report NAFI FURNISHED EQUIPMENT that is beyond economical repair or NAFI FURNISHED EQUIPMENT that is excess to the contract to the CO and COR via E-mail. Disposition of NAFI FURNISHED EQUIPMENT will be IAW the Government Property clause, other contractual requirements, or direction from the CO. Disposition instructions may include Defense Reutilization and Marketing Office (DRMO) disposal.

H. NAFI Property Records:

The NAFI office will maintain the NAFI’s official NAFI property/equipment records.

I. Preventive Maintenance:

The Provider shall maintain a preventive maintenance program along with documentation for all NAFI FURNISHED EQUIPMENT as defined in the Provider’s Property Management System.

Failure by the Provider in performing preventive maintenance on NAFI FURNISHED EQUIPMENT shall result in the NAFI providing the services and/or obtaining the services of a recognized maintenance company, and in either case, billing the Provider for the costs of such services.

Note: If there is any inconsistency between the Provider’s Property Management System for NAFI FURNISHED EQUIPMENT and the contract terms and conditions, which includes this SOW, the contract terms and conditions shall take precedence.

III. Government Furnished Services

A. Security Forces: The Government will provide general on-base security forces’ service. The security forces’ telephone numbers are 911 for emergencies, 911 for crime in progress, and 777- 3056, option 9 for non-emergency calls.

B. Fire & Emergency Service: The Government will provide general on-base fire protection services. The Provider shall comply with fire prevention rules and regulations enforced by the JBER AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 384-5555. The Provider shall be responsible for inspection and maintenance of extinguishers in accordance with JBER Instructions.

C. Emergency Medical Service: The Government will provide 24 hour on-base state certified paramedic level emergency response and patient transport services for Provider personnel who are injured or become seriously ill while on JBER Air Force Base. The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off-base emergency 911 systems, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on-base help.

D. Refuse Collection: The Government will provide refuse collection services except for grease removal. Refuse shall be taken to the nearest authorized refuse dumpster if custodial services are not available for trash collection. The Government will provide for refuse (dumpster) collection.

The Provider shall not put any construction debris in the dumpsters. The Provider shall ensure the area is kept clean and the doors on the trash disposal dumpsters are closed at all times except when being used.

E. Food Service Facilities–As Is: The Government will provide the Food Service Facilities identified in SOW.

F. Maintenance/Repairs/Modification: The Government will provide maintenance and repair of the Food Service Facilities (Federally-controlled facilities/Real Property). The Government may alter, recondition, or improve the Food Service Facilities consistent with its intended purpose, or as necessary to conform to applicable health or sanitary requirements. The Provider shall submit all requests for maintenance and repairs to the COR and the Government Facility Manager. Routine work orders will be accomplished based on Civil Engineering existing capabilities.

G. Training: The Government will provide training as required and as approved by the COR or Facility Manager including but not limited to those listed below. All training must be approved by the Functional Director or COR prior to attendance. The Government will be responsible for all approved costs associated with the training.

• Shelter-in-Place

• Active Shooter training

• OPSEC

H. Waste Management: The Provider shall assist the Government by complying with the base re-cycling program. This may require segregating reusable/recyclable waste materials by type.

The Government shall retain ownership of all reusable waste materials except grease products.

Non-reusable waste materials (trash and garbage) will be removed from the facility by a Government-approved method.

Signature to confirm receipt

X Type or Print Name

Signature of Contractor

Date