Statement of Requirement BOSS (002).pdf

Statement of Requirement

(SOR)

“Battlefield Operations Support System (BOSS) Product Gold Support” at Joint Base Langley-Eustis

July 7 2026”

1.0 Introduction

1.1 Mission: The Primary mission of the Air Combat Command Communication Support (ACC CSS) Squadron’s Special Missions Flight, Tactical Systems Test Element (SCPT), Department of the Air Force Participating Test Unit (DAFPTU) it to provide the Air Force with tested and certified software systems for use by the Warfighter in worldwide operations. These certified systems meet the highest standards of quality assurance that is required to support air combat operations involving the Joint Services, Air Expeditionary Forces, or other special combat operations utilizing ACC/s networked communications infrastructure.

1.2 Background: Mission has been in place since the early 1980s and was an outcrop of the Vietnamese War where interoperability between agency C2 and Weapons platforms did not meet requirements. The Joint Interoperability Test Command (JITC) was formed and resulted in each agency being required to perform service level operations to complete service level interoperability testing prior to Joint interoperability testing. The DAFPTU was formed to resolve this requirement for the USAF. Similar operations exist for the Army, Navy, and Marine Corps.

1.3 Scope: The contractor shall provide Product Support Gold for nine (9) contracted BOSS platforms, three (3) laptop versions, five (5) rack mount versions, and one (1) Tower PC. Period of Performance from 18 September 2026 through 17 September 2027 in accordance with Product Support Gold TCG-PSG SLB. Four (4) option years are included in the contract.

2.0 General Requirements

2.1 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Contract Management & Administration

2.2.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.2.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources in order to maintain proper and accurate records related to this contract.

2.3 Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor management necessary to integrated work executed under this contract.

2.4 Hours of Work: Work days are from Monday through Friday excluding US federal holidays. Work hours are from 0800 to 1700 local Eastern Standard time.

3.0 Product Specifications & Installation Requirements

3.1 The contractor must provide

• Unlimited helpdesk support

• Annual release of software

• 1 site (CONUS) visit for up to 3 days

• Extended warranty is provided on TCG-supplied hardware and software

• Customers covered by a Gold Plan for three consecutive years are eligible to receive a new, replacement server computer to re-host their TCG software at no additional cost (the 1553 and Link-11 hardware, if applicable, is reused)

• For sites with more than 1 system, the purchase of Product Support - Additional Unit is required for each BOSS system beginning with system

• Plans are renewable annually and reinstatement fees apply for lapses in coverage. Payment for product support subscription due in full at commencement of support.

• If on-site work by contractor becomes necessary, contractor personnel shall ensure an up-to-date Visit Request is submitted to the ACC CSS Security office and remain on file for one year.

• Contractor shall ensure the pass and identification items required for contract performance is obtained for employees and non-government owned vehicles.

• Contractor and its employees shall comply with base traffic regulations found in Air Force Instructions 31-204, Air Force Motor Vehicle Traffic Supervision.

• Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on JBLE.

• A U.S. SECRET clearance will be required for any contractor personnel performing work at the customer’s site.

• Period of Performance:

.1 Base Year: 18 September 2026 – 17 September 2027

.2 Option Year 1: 18 September 2027 – 17 September 2028

.3 Option Year 2: 18 September 2028 – 17 September 2029

.4 Option Year 3: 18 September 2029 – 17 September 2030

.5 Option Year 4: 18 September 2030 – 17 September 2031

3.2 Delivery of all products identified in section 3.1 must be made to the location identified in section 4.3 on or before 17 September 2027.

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that take place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.2 Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal and vehicle searched when entering or leaving a DoD installation. If installation access is required, the Government will provide the Contractor with the required information and documents for installation access passes upon award. Subsequently, the Contractor shall provide a list of all employees along working under this contract, along with the required documentation upon receipt of contract award, and no later than 30 days prior to the projected need for any new installation access pass requirements. The Contractor is responsible for maintaining an adequate number of personnel with active installation access passes, and adhering to the timeframes stated in this section. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner in a timely fashion.

4.3 Shipping Instructions

DoDAAC: F2QT32 ACC CSS SCXI, 37 Elm St, Langley AFB, VA 23665-2009 Terry Elhajj Email: terrance.elhajj@us.afmil Telephone: 7577646527

4.4 Government Furnished Material: N/A

4.5 Applicable Directives: N/A

5.0 Appendix: Related Documents

mailto:terrance.elhajj@us.afmil