STATEMENT OF OBJECTIVES (SOO).pdf

STATEMENT OF OBJECTIVES (SOO)

Purpose: The U.S Mission requires a contractor to provide Rideshare Services for Department of State (DOS) personnel for the U.S Embassy in Brasília and its Consulates in São Paulo, Rio de Janeiro, Recife, Porto Alegre, Manaus and in Belo Horizonte, and requires the contractor to provide Rideshare Services to destinations within Brazil and other overseas locations on an as-needed basis.

Scope or Mission: The U.S Mission in Brazil seeks an alternative transportation method to provide additional support to the USG employees other than Motor Pool services for Embassy/Consulates related travel for official business. Services may be requested during large visits, during the NEC construction, or whenever the rideshare, service is deemed to be the fastest and most effective transportation option.

Period and Place of Performance: July 1st, 2025, until June 30st, 2026.

Background: Over the coming years, two of the largest Posts in the U.S Mission Brazil will be under the construction of New Embassy Compound (NEC), which will likely reduce the flexibility to provide Motor Pool services to the USG staff when they are not located near by the Embassy or the Consulates. In addition, as a result of the COVID-19 Pandemic, Mission Brazil instated a rideshare policy to enable Mission critical personnel to travel to their offices without having to take public transportation. As the COVID-19 posture evolved, and with the commencement of NEC construction at Brasilia and Rio De Janeiro, US Mission Brazil is modifying the rideshare service to comply with the evolving conditions as well as encourage competition in the local commercial rideshare market.

Therefore, to facilitate the continuity of the U.S Mission operations during the construction phase, the pandemic scenario or whenever a large official visit occurs, the rideshare service shall be used or requested.

Performance Objectives: The U.S Mission requires a contractor to provide Rideshare Services for Department of State (DOS) personnel at the U.S Embassy in Brasília and its Consulates in São Paulo, Rio de Janeiro, Recife, Porto Alegre, Manaus and in Belo Horizonte, and requires the contractor to provide Rideshare Services to destinations within Brazil, and – if available - in other overseas locations on an as-needed basis. The contractor shall have personnel/drivers available to immediately meet the requirements of being acceptable Rideshare subcontractors who can provide the immediate pick up and timely drop-offs of agency personnel.

BPA Setup/ BPA calls - Authorized Service Requesters

Each BPA call order submitted against the BPA Setup will list the names, e-mails, and phone numbers of all authorized service requestor(s). Service requestors are only authorized to order service within the boundaries established in the BPA Setup.

Project Manager

The BPA holder (the rideshare company) shall designate a Project Manager who shall be the BPA Holder’s point of contact to liaison with Mission Brazil. The Project Manager shall be responsible for managing the BPA holder’s work under this agreement, including delegating requests with any instruction required, resolving account issues, and ensuring a smooth and effective operation. The BPA Holder’s Project Manager and telephone number are:

Project Manager:

Telephone Manager:

Documentation of Usage – Ticket Procedures

Item No.

Deliverable/

Item Title

Description

Frequency

Reference

Delivery Format

Due By

1 Monthly Status/ridership Report

Monthly report documenting tasks and issues identified during the month

Once per Month

Ref. Section 6 line a, Via email to

COR/GT

Ms (Report Format:

XLSX,

CSV and

PDF)

The 5th business day of each month after contract award

2 Quarterly review report

Due every three months, cost, high, volume time,, frequent locations

Once every 3 Months

Ref. Section 6, line c

Via email to

COR/GT

Ms

(Report Format:

XLSX,

CSV and

PDF)

On the 10ts business day of the third month after contract award

3 Billing/Invoice Monthly report documenting invoices during the month

24/7 while using App

Ref. Section 6, line b

Via email to

COR/GT

Ms

The 5th business day of each month

Any purchase made pursuant to this agreement will be based on the approval of a BPA call submitted by the authorized caller and/or BPA Administrator. The authorized caller who places the order, will provide full information of the how many trips will be taken within the period of performance, which users are authorized to take the trips and purpose of each trip (official or home to office). After the service has been provided, the BPA holder shall provide the ticket (receipt) by e-mail which must indicate the date of service, origin, destination, and purpose of trip. The ticket (receipt) must be e-mailed by the embassy employee to the authorized caller and/or BPA Administrator, so that it can be properly attached to the BPA call and logged in to assist on the monthly reconciliation process.

Deliverables / Schedule:

- Ridership report of the previous month shall be due by the 5th of the following month to the BPA, COR, and its GTMS.

- Billing/ Invoice shall be provided on the 5th of every month. The invoice shall be detailed to include the date of trip, to and from of the trip, passenger name, and cost.

- Quarterly reviews shall be provided every three months on the 10th of the following month after the quarter.

Operating Constraints:

• App rider support (smartphones) shall be available to customer 24/7 while using DOS rideshare service.

• Text message (non-smartphones and smartphones) shall be available to customers 24/7 while using DOS rideshare service

• Manual tracking, trip details, and dashboard shall be available 24/7 to CORs, GTMs, Procurement Office and FMC only.

• 24hr GPS availability to COR and GTMS while customer is using service.

• Vehicle restrictions on what vehicles are authorized

• Dashboard Controlled Access Level by COR and GTMs only.

Liability

The BPA Holder assumes absolute responsibility and liability for any and all personal injuries or death and/or property damage or losses suffered due to negligence of the BPA Holder’s personnel in the performance of the services required under this agreement.

(Report Format:

XLSX,

CSV and

PDF)

after contract award

Insurance

The BPA Holder, at its own expense, shall provide and maintain during the entire period of performance of this Agreement, whatever insurance is legally necessary. The BPA Holder shall procure and maintain insurance during the entire period of performance under this BPA.

Supplies and Equipment

The BPA holder shall provide all services, vehicles, fuel, gasoline, materials, supplies, labor, trade tools, equipment, maintenance services, and supervision required for performance under this contract.

Compliance Required

The BPA Holder shall, without additional expense to the Government, be responsible for complying with all laws, codes, ordinances, and regulations applicable to the performance of the work, including those of the host country, and with the lawful orders of any governmental authority having jurisdiction. Unless otherwise directed by the Government, the BPA Holder shall comply with the more stringent of the requirements of such laws, regulations and orders. In the event of a conflict among the contract and such laws, regulations and orders, the BPA Holder shall promptly advise the Government of the conflict and of the BPA Holder’s proposed course of action for resolution by the Government. The BPA Holder shall be responsible for all damages to persons or property that occur as a result of the BPA Holders’ fault or negligence and shall take proper safety and health precautions to protect the work, the workers, the public, and the property of others.

STATEMENT OF OBJECTIVES (SOO)