Statement Of Objectives -- Lodging Agent Services.pdf
PDF 501 KB Posted
- Attached to
- Lodging Agent Services for AMS Off-Base-Lodging
- Solicitation number
- AMS-FA5606-01
About this file
This is a Statement of Objectives (SOO) for lodging agent services supporting the 726 Air Mobility Squadron (AMS) at Spangdahlem Air Base, Germany, effective 11 September 2026.
The contractor must provide travel and lodging agent services to secure and manage a minimum of 330 rooms per day from local lodging providers within approximately 50 kilometers of Spangdahlem Air Base. Technical requirements include 24/7 access and check-in/check-out capability with short-notice flexibility, standard single rooms with one person per room, lodging rates compliant with Department of Defense per diem guidelines under the Joint Travel Regulation, and verification that all facilities meet DoD and host-nation fire, safety, and physical security standards prior to personnel assignment. Facilities must also comply with federal supply chain and telecommunications security restrictions under NDAA Section 889 and European General Data Protection Regulations (GDPR). Program management objectives require regular business hours with 24/7 on-call dispatch and emergency resolution capability, flexible cancellation and reservation adjustment windows (24-48 hour release), and management of commercial attrition terms acceptable to the Contracting Officer.
Invoicing must occur through WAWF in strict accordance with contract line item numbers, excluding German VAT through official NATO SOFA tax-relief documentation. The Government will not pay for unoccupied rooms or cancellation fees except when explicitly authorized under a funded Attrition CLIN with a pre-approved ceiling. The contractor shall submit a Statement of Work/Performance Work Statement detailing how objectives will be met, along with Contract Data Requirements Lists including monthly occupancy reports, billing reconciliations, and reservation rosters. The contract extends through March 2027, with the contractor required to maintain operational readiness and flexibility to adjust lodging availability during military exercises or unscheduled operations.
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Text version
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STATEMENT OF
OBJECTIVES FOR
Lodging Agent Services for AMS Off-Base-Lodging
11 September 2026
1. BACKGROUND. Currently Spangdahlem Air Base has a requirement for off-base-lodging needs for around 330 pax Air Force personnel. The Government expects the mission to stay flexible and agile, and mission pause is not expected before March 2027.
2. PURPOSE. The contractor shall provide all services, management, tools, supplies, equipment, and personnel necessary in order to perform Travel-/Lodging Agent Services for the 726 Air Mobility Squadron (726 AMS).
3. OBJECTIVES. The contractor shall ensure availability of at least 330 rooms per day with local lodging providers in the immediate proximity of Spangdahlem Air Base. This includes but is not limited to coordination of reservations and assignment of AMS personnel to local lodging providers, ensuring lodging providers meet the standards outlined in section 3.1 Technical Objectives, securing room reservations within established DoD per diem rates and obtaining volume commercial discounts for Contracting Officer review and acceptance, coordinating invoice payment with the responsible Government Point of Contact (POC).
3.1 TECHNICAL OBJECTIVES.
3.1.1 Maximize proximity to Spangdahlem Air Base to minimize transit time (ideally no further than
~50km)
3.1.2 24/7 access/check-in and check-out capability including short notice check-ins/check-outs (e.g., staffed front desk, automated key-dispensing systems, or on-call staff)
3.1.3 1 Pax per room
3.1.4 Rooms shall be Standard Single Rooms
3.1.5 Ensure lodging rates remain within established DoD per diem rates IAW Joint Travel
Regulation (JTR) guidelines for the locality, actively negotiating long-term government discounts where feasible.
3.1.6 Ensure all contracted lodging facilities comply with DoD and host-nation fire, safety, and physical security standards by providing Lodging provider information (Name, Address and
POC) to the Contracting Officer prior to assigning 726 AMS personnel to the lodging providers.
3.1.7 The contractor shall ensure contracted facilities and provided services adhere to federal supply chain and telecommunications security restrictions (NDAA Section 889)
3.2 PROGRAM/MANAGEMENT OBJECTIVES.
3.2.1 Regular business hours with 24/7 on-call dispatch/emergency resolution.
3.2.2 Ensuring 330 rooms per day are available for 726 AMS use utilizing a flexible cancellation and reservation adjustment window (e.g., 24/48-hour release) to minimize Government liability for unused rooms while establishing clear commercial attrition terms acceptable to the Contracting
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Officer.
3.2.3 Comply with all applicable European General Data Protection Regulations (GDPR)
3.3 PAYMENT / INVOICING. The contractor shall invoice via WAWF for allowable lodging services and agency management fees in strict accordance with the established contract CLINs. Invoicing shall exclude German VAT, utilizing official NATO SOFA tax-relief documentation (e.g., Abwicklungsschein/Form 302). The Government will not pay for unoccupied rooms or cancellation fees unless explicitly authorized under an established, funded Attrition CLIN with a capped, pre-approved ceiling.
4. CONTRACT STATEMENT OF WORK/PERFORMANCE WORK STATEMENT.
The contractor shall provide a Statement of Work/Performance Work Statement to the Government describing how the Governments objectives outlined in this Statement of Objectives (SOO) will be met. Contract Data Requirements Lists (CDRLs) the contractor shall provide to the Government under a resulting contract shall include but are not limited to monthly occupancy reports, billing reconciliations and reservation rosters.
5. PERFORMANCE OF SERVICES DURING MILITARY EXERCISES OR OPERATIONS.
Work surges may occur during the execution of this contract due to military exercises or operations.
During these times, the contractor shall maintain operational readiness and flexibility to adjust lodging availability during active military exercises or unscheduled operations.
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