STARS III Portal Account Registration Guide.pdf

US General Services Administration

Telecommunications Services Category Portal

8(a) STARS lll GWAC Offer Portal Account Registration Guide

Note: GSA recommends each potential offeror only register a single representative.

TSC Portal – 8(a) STARS III GWAC Offer Portal Account Registration Guide Page 1

1. 8(a) STARS III GWAC Offer Portal Account Set-up

After completing the 8(a) STARS III GWAC Offer Portal registration, the individual will receive two emails from the TSC Portal (tscportal@gsa.gov).

● One email will contain a username (See Figure 1-1).

Figure 1-1: Welcome Email

● The other email will include a temporary password (See Figure 1-2). This temporary password is good for 24hrs. If the individual does not log in within this timeframe the account will be locked and the individual will need to email the Portal at tscportal@gsa.gov to have the account unlocked. An email will be sent stating the account is unlocked.

Note: It’s recommended that you copy (Ctrl + c) the password so the password can be more easily entered (Ctrl + v) in the temp/old password fields. Be sure to ONLY copy the password, no spaces.

Figure 1-2: Password Email https://docs.google.com/forms/d/e/1FAIpQLSd2vL3T66j1kU_dbM1OPDJcknDZcV5_9MOTMh4m3Dd_gFYncQ/viewform mailto:tscportal@gsa.gov

TSC Portal – 8(a) STARS III GWAC Offer Portal Account Registration Guide Page 2

1. Access the Portal at tscportal.fas.gsa.gov.

Note: The 8(a) STARS III GWAC Offer Portal is hosted on the Telecommunications

Services Category (TSC) Portal. When an individual logs into the TSC Portal, the user will automatically be directed to the 8(a) STARS III GWAC Offer Portal.

2. Enter the credentials from the two emails: username and temporary password

(See Figure 1-3).

Figure 1-3: Sign In Window

3. The individual will be prompted to change the temporary password to a more permanent 90 day password (See Figure 1-4).

Figure 1-4: Change Password PopUp

The individual will need to enter the current temporary password, new password, and confirm the new password (See Figure 1-5). The new password must conform to the following:

✔ Minimum password length is 8 characters

✔ Maximum password length is 12 characters

✔ Includes 1 lowercase character

TSC Portal – 8(a) STARS III GWAC Offer Portal Account Registration Guide Page 3

✔ Includes 1 uppercase character

✔ Includes 1 numeric character

✔ Includes 1 special character (!@#$%^&)

Figure 1-5: Change Password

4. As the password is being created the verbiage “Password is not in valid format” will appear until all the criteria are met (See Figure 1-6).

Figure 1-6: Invalid Password Error

5. Once the password has been successfully changed, a “Change Password” notice will pop up (See Figure 1-7) and confirm the password change - click “ok”. A notification will be sent to the individual’s email as well.

TSC Portal – 8(a) STARS III GWAC Offer Portal Account Registration Guide Page 4

Figure 1-7: Password Change Successful PopUp

6. After clicking “ok”, the individual is redirected to the TSC Portal main home page. The individual MUST enter the credentials to confirm account creation and click “SIGN IN” (See Figure 1-8).

Figure 1-8: Sign In with New Password

7. The individual will see a pop up (See Figure 1-9) confirming a successful portal account creation. A pop up will notify the individual that the 8(a) STARS III

GWAC Offer Portal will be available when the solicitation is open.

Note: Individuals registered in the 8(a) STARS III GWAC Offer Portal are assigned the role of “Offeror.”

TSC Portal – 8(a) STARS III GWAC Offer Portal Account Registration Guide Page 5

Figure 1-9: Pre-Solicitation PopUp