SSN_Vendor_Questionnaire.xlsx
XLSX spreadsheet 40 KB Posted
- Solicitation number
- HHSN-NIH-NCI-SS-CSSB-0007
About this file
This is a vendor questionnaire spreadsheet accompanying Sources Sought Notice #HHS-NIH-NCI-SS-CSSB-0007 from the National Cancer Institute (NCI) seeking information about maintenance and repair services for Illumina scientific equipment. The questionnaire requests company details including POC information, UEI number, socioeconomic status, and current government contract experience.
The questionnaire focuses on vendors' capabilities regarding equipment maintenance, including: experience with scientific/medical equipment maintenance, pricing catalogs, reagent replacement policies, OEM authorization status, access to OEM parts and procedures, response time guarantees, technician qualifications, remote service capabilities, and ability to service multiple Illumina instrument types (including iScan, NextSeq, ISeq, MiniSeq, MiSeq, and NovaSeq systems). It also inquires about volume discount availability for multiple instrument maintenance contracts. The NAICS code is 811210 with a $34.0M size standard, and responses will help determine if a small business set-aside is appropriate.
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| File | Type | Posted |
|---|---|---|
| SSN_HHS-NIH-NCI-SS-CSSB-0007.pdf |
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Text version
Sheet1
| Vendor Response to Sources Sought Notice (SSN) #HHS-NIH-NCI-SS-CSSB-0007 |
| Company Name: |
| Company Point of Contact (POC): |
| POC's Email Adress: |
| POC's Phone Number: |
| Company's Unique Entity Identifier (UEI): |
| Company' Socio-Economic Status: |
| Requested Infromation | Vendor Response (Please proved response in blue text) |
| Relevant information on any currently held Government contracts to include: a. Contract Number; b. Contract Type c. Contracting Agency (GSA, SEWP, etc.) d. Any current GSA schedule contracts, or other Government Wide Acquisition Contracts (GWAC). | |
| Does your company have any experience maintaining scientific or medical equipment equipment similar to the devices identified in the SSN? | |
| Does your company maintain a catalog of pricing for maintenance service packages? | |
| Does your company provide replacements for reagents affected as a result of instrument malfunctions? If so, is there any limit on the reagents replaced while under a maintenance service contract? | |
| If your company is not the Original Equipment Manufacturer (OEM), are you authorized by the OEM as a third-party service provider? If not, how are you able to ensure that the system is maintained in accordance with the OEM's latest maintenance procedures, as well as obtain access to any proprietary systems, system schematics, parts, updates etc. needed to ensure the instrument reamins operational and scientifically accurate? | |
| How does your company ensure access to the full range of OEM-certified spare and repair parts for the devices identified in the SSN? Can your company provide the full range of spare and repair parts for these devices at no additional cost to the Government? | |
| Does your company provide a guarenteed on-site response time for on-site repairs? If so, what is the response time, and who would be responding? | |
| What are the qualifications of your field technicians/service engineers for the instruments identified in the SSN? | |
| If equipment is unable to be repaird, is there any recourse your company is able to offer? | |
| Can your company provide remote services for these devices? If so, can you provide these services in real-time and at no additional cost to the Government? | |
| Can your company provide direct customer support to assist with system troubleshooting, system operations, and other issues, or is customer support limited to service ticket request ? | |
| Can you company maintain all the instrument types and models identified in the notice? And if so, does your company currently provide similar services for these instruments? | |
| Does your company offer discounts for orders placed for multiple instruments? If so, is there a set discount, or is there a varying discount rate based on the number of instruments serviced? |
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File details come from the government source that posted it. Updated .