SSN Draft PWS_W9124J25RBSRT_StrongBonds.pdf

Performance Work Statement (PWS)

For

Office of the Chief of Chaplains

Event Planning and Logistical Support

1 JAN 2026 – 31 DEC 2030

28 May 2024

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide event planning, coordination and logistical support for training requirements of Department of the Army, Chief of Chaplains (DACH). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Subcontract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform event planning, coordination, and logistical support as defined in this Performance Work Statement, except for those items specified in Part 3 as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The Chaplain Corps hosts a variety of events to meet the religious, spiritual, and relational needs of service members and their families. Many of these events require assistance with planning, and logistical coordination. While the funding source and purpose of the events may vary, all events are chaplain-led and require event planning and logistical support. This is arranged into two types of Logistical Support Package (LSP), Standard and Specialized. Both are explained in detail in Part 5 of this PWS. The following describes the different types of chaplain-led events supported through this contract:

1.2.1 Title 10 U.S.C. §1789: Most events assist commanders in strengthening family structure, preventing suicide, promoting resiliency, and improving holistic wellness for service members and their families IAW Title 10 U.S.C. §1789. These events may be supported through Chaplain Corps funds from the Building Strong & Ready Teams (BSRT) / Strong Bonds program from the Active Army, Army Reserve, and National Guard. In addition to the centrally BSRT funds, commanders may also fund their own chaplain-led events under the authority of Title 10 U.S.C. §1789.

1.2.2 Chief of Chaplains-Directed: A minority of events are directed by the Army Chief of Chaplains for the general purpose of Chaplain Corps professionalization. This includes training events, religious or ethical symposia, senior leader conferences, training and leader development, and community programs.

1.2.3 Chapel Tithes and Offerings (CTOF): A minority of events are funded through CTOF, a non-appropriated funding source. Events funded through CTOF are predominantly faith-based or specifically support Department of the Army Civilian (DAC) personnel.

1.3 Objectives: To provide logistical support for training events on behalf of the Army Chaplain Corps through event coordination and program administration.

1.3.1 Event Coordination: Event coordination includes providing designated Logistical Support Packages (LSP), advising Unit Ministry Team (UMT)s on venue selection, ensuring proper childcare ratios as required by Army Directive 2014-23 Conduct of Screening and Background Checks for Individuals Who Have Regular Contact with Children in Army Programs, timely correspondence with UMTs, and reporting on event status within designated systems.

1.3.2 Program Administration: Program Administration includes event request processing, attendee registration, post-event after action reporting, invoice reconciliation, execution reports, confirmation of receipt of services, and onsite support for Specialized LSPs.

1.4 Scope: The Contractor shall provide support for event coordination and program administration for all Chaplain Corps training events which are conducted worldwide. A maximum of 7,000 Standard LSPs, and 75 Specialized LSPs are anticipated annually.

1.5 Period of Performance: The period of performance shall consist of a five (5) year ordering period with anticipated annual Task Orders. Commencing 1 January 2026 to 31 December 2030.

1.6 General Information

1.6.1 Federal Government Holidays: The Contractor shall not be required to interact with the Government on the following days.

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.2 Hours of Operation: The Contractor shall be responsible for conducting business with the Government, between the hours of 8:00 AM to 5:00 PM Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. These work hours shall be performed in Eastern Standard Time (EST) unless corresponding to the local time zone of the various places of performance outlined in paragraph 1.6.3. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.2.1 On-Call Support: Services to be performed under this contract shall generally be performed during normal duty hours. However, many training events will be conducted during non-duty hours and on weekends across multiple time zones worldwide which may require work to be accomplished at times other than normal duty hours. The Contractor shall provide on-call support during non-duty hours when required to meet mission requirements.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at the Contractor site unless otherwise outlined in this paragraph.

1.6.4 Quality Control Program (QCP): The Contractor shall be responsible for the delivery of quality services/supplies to the Government. The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the Contracting Officer. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirements of the contract. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide to the Government their quality control documentation. The Contractor shall develop and submit, within 30 days after contract award, electronic copies of a comprehensively written QCP to the Contracting Officer (KO) and Contracting Officer's Representative (COR), and within five (5) working days when changes are made thereafter. The Contractor shall review and validate their QCP with the KO after each task order. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.5 Type of Contract: The Government will award an Indefinite Delivery Indefinite Quantity (IDIQ) contract with Firm Fixed Price (FFP) Contract Line Item Numbers (CLIN) for labor and Cost Reimbursable CLINs for event support.

1.6.6 Security Requirements: Key personnel, as identified in paragraph 1.6.7.2, performing work under this contract shall have a Secret Level Clearance within six (6) months of the contract start date, and shall maintain that clearance for the life of the contract. The security requirements are in accordance with DD254, DoD Contract Security Classification Specification (Attachment A).

1.6.6.1 Physical Security: The Contractor shall safeguard all Government equipment, information and property provided for Contractor use. Contractor shall immediately report any lost or damaged Government equipment. Contractor may be liable for any lost or damaged Government equipment. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7 Special Qualifications:

1.6.7.1 Experience Requirements: The Contractor shall have a minimum of two (2) years of experience in the following:

-Planning meetings/events for the Federal Government or agencies equivalent in size and scope -Coordinating Federal, State, and Army requirements for childcare licensure and insurance -Microsoft Office compatible reporting, communication, and database management -Association with the Society of Government Meeting Professionals, International Society of Meeting Planners, or other similar professional organization

1.6.7.2 Key Personnel: The following personnel are considered key personnel by the Government: Senior Program Manager and Special Events Manager. Qualifications for key personnel are listed below:

1.6.7.2.1 The Contractor shall provide a Senior Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The Senior Program manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.6.7.2.2 The Contractor shall provide a Special Events Manager who will be primarily responsible for planning special events hosted by the Office of the Chief of Chaplains or other high-visibility events. The Special Events Manager will travel approximately 20 weeks per year for site visits or on-site support for special events. Primary responsibilities are attending/hosting meetings with event stakeholders, developing and proposing concepts for accomplishing event objectives, and overseeing the provision of Specialized LSPs. In addition to the listed certifications of Certified Meeting Professional and Certified Government Meeting

Key Personnel Work Experience Specialized Work Experience

Security Clearance

Required Certification

Senior Program

Manager and alternate

5 years of supervisory experience (at least 20 employees)

3 years of experience planning events for

Federal Government or equivalent expertise

SECRET

within six months of award

None

Special Events Manager

5 years of event planning experience

3 years of experience planning events at the General Officer/Senior

Executive Service/Corporate level

SECRET

within six months of award

Certified Government

Meeting Professional

(CGMP),

Certified Meeting

Professional (CMP), or equivalent

Professional, the certifications of Certification in Meeting Management, Certified Special Events Professional, Certified Trade Show Marketer, or Event Management/Hospitality Certificates from accredited universities will be considered equivalents. Experience alone will not be considered an equivalent for certification.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend a post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and COR shall meet quarterly as a minimum with the Contractor to review the Contractor's performance. Face to face or virtual meetings are acceptable. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of any difficulties, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues.

1.6.9 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract or task orders.

1.6.10 Identification of Contractor Employees: All contract personnel attending meetings and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.11 Contractor Travel: The Contractor shall be required to travel during the performance of this contract to provide on-site support at events as required by the Authorized Event List, and to attend quarterly contract administration meetings at Arlington/Pentagon/Ft. Belvoir, VA or Fort Jackson, SC. The Contractor may be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulations (FTR) and Joint Travel Regulation (JTR) incorporated by FAR 31.205-46(a)(4). All travel requires COR approval/authorization prior to travel commencing. On-site support to events shall be billed as part of that event cost within a proper invoice. Contractor travel for quarterly meeting attendance shall be billed separately within a proper invoice.

1.6.12 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall be responsible for ensuring that any Contractor or subcontractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information.

The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions.

1.6.13 Other Direct Costs: The Contractor shall be reimbursed for authorized ODC/charges incurred in direct support of training events upon receipt and validation of a proper invoice.

Authorized ODCs include meeting space, audiovisual support, child care, transportation, parking, training materials, food, training activities, lodging, external presenters, on-site support, and contractor travel. Ancillary charges incurred by guests not directly associated with room accommodations are not authorized for reimbursement. Examples of ancillary charges include: long distance telephone service, valet service (unless unavoidable), pay television, and laundry. All expenses are subject to review and approval by the KO / COR.

Events on the Authorized Event List that are subsequently cancelled by the government may be subject to unavoidable cancellation fees. Any such fees may be authorized reimbursables. If the cancellation fee is caused by a Contractor delay of more than two (2) business days, the Contractor shall not be reimbursed for the cancellation fees.

1.6.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.16 Phase-In/Phase-Out Period: The Contractor shall provide to the KO a plan for the 60-day phase-in and phase-out period of the contract. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the KO's acceptance. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency. The Contractor shall have all key personnel on board during the phase in/phase out periods.

1.6.16.1 The Contractor shall, upon the KO’s written notice, furnish phase-in services for up to 60 days at the beginning of the ordering period. The Contractor shall have Key Personnel (1.6.7.2) on staff on the 1st day of phase-in. The Contractor shall have a 50% staffing level on the 1st day of phase-in, 75% staffing by the 30th day of phase in, and full staffing by the end of phase-in. During the phase-in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services by the end of the phase in period. The Contractor personnel shall obtain their common access card (CAC), local access badges, and complete any specific Government training.

1.6.16.2 The Contractor shall, upon the KO’s written notice, furnish phase-out services for up to 60 days at the end of the contract ordering period. Prior to the completion of this contract, an observation period shall occur, at which time a team of management personnel of the incoming Contractor may observe operations. Observation may be in person for a single contiguous period not to exceed five (5) business days and involving no more than three (3) incoming management personnel. Digital observation (copied (CC’d) on emails, participating in teleconferences, etc.) may occur at any time throughout the phase-out period.

This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The Contractor is ultimately responsible for performing full services IAW the contract during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.6.17 Antiterrorism (AT) and Operations Security (OPSEC)

1.6.17.1 AT Level I Training. All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

http://jko.jten.mil

1.6.17.1.2 Contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training and provide certificates within seven calendar days of course completion.

OPSEC Awareness for Military Members, DoD Employees and Contractors is available at http://jko.jten.mil/ the following website: https://securityawareness.usalearning.gov/opsec/.

1.6.17.2 Access and general protection/security policy and procedures. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.17.2.1. For Contractors requiring a Common Access Card (CAC). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.17.2.2 For Contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.17.3 AT Awareness Training for Contractor Personnel Traveling Overseas. US based Contractor employees and associated subcontractor employees shall be available and receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.17.4 The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after completion of the training.

1.6.17.5 Army Training Certification Tracking System (ATCTS) registration for Contractor employees who require access to Government information systems. All Contractor employees with access to a Government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.17.6 For information assurance (IA)/information technology (IT) training. All Contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six (6) months of appointment to IA/IT functions.

1.6.17.7 IA/IT certification. Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.17.8 DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US. The clause shall be used in solicitations and contracts that require performance or travel outside the United States. This clause applies to both contingencies and non-contingency support. The Contractor and its subcontractors, if performing or traveling outside the United States under this contract, shall;

a. Affiliate with the Overseas Security Advisory Council, if the Contractor or subcontractor is a U.S. entity;

b. Ensure that Contractor and subcontractor personnel who are U.S. nationals and are in-country on a non-transitory basis, register with the U.S. Embassy, and that Contractor and subcontractor personnel who are third country nationals comply with any security related requirements of the Embassy of their nationality;

c. Provide, to Contractor and subcontractor personnel, antiterrorism/force protection awareness information commensurate with that which the Department of Defense (DoD) provides to its military and civilian personnel and their families, to the extent such information can be made available prior to travel outside the United States; and

d. Obtain and comply with the most current antiterrorism/force protection guidance for Contractor and subcontractor personnel.

1.6.17.9 Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.17.10 Threat Awareness Reporting Program:

For all Contractors with security clearances. Per paragraph 2-4b of AR 381-12, Threat Awareness and Reporting Program (TARP), Contractor employees must receive annual TARP training by a counterintelligence agent or other trainer as specified in 2-4b.

1.6.17.11 Network Security: The Contractor shall communicate and provide information to assist the Government Information Assurance Program Manager (IAPM) representative in obtaining network accreditation as determined by DoDI 8500.1, AR 25-1 and AR 25-2. The Government requires the ability to validate the network security of the Chaplain Corps Web Portal (os56.army.mil) by availability of log files and other security measures as determined by the

IAPM.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract or task orders.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non- manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor personnel identified as essential to the contract performance.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. LOGISTICAL SUPPORT PACKAGE (LSP): A set of services that may be provided to each event as determined by the Authorized Event List. There are two types of

LSP:

2.1.14.1. STANDARD LSP: Consists of Contractor provided conference space, audiovisual support, childcare, transportation, parking, training activity, curriculum, food, and lodging.

2.1.14.2. SPECIALIZED LSP: Consists of Contractor provided conference space, audiovisual support, childcare, transportation, parking, training activity, curriculum, food, lodging, and external presenter (guest speaker or trainer). Includes Contractor event planning support, attendance of progress meetings, and on-site logistical support. Up to four (4) Contractor personnel may be authorized to travel to event location to conduct on-site registration, coordinate room setup, distribute training materials, prepare/print names badges and tents, track attendance, prepare/print training certificates, other administrative and logistical support, and conference presentations pertaining to their responsibilities outlined in this PWS.

2.1.15. CHIEF OF CHAPLAINS DIRECTED TRAINING EVENTS. Training Events that support the Chief of Chaplains’ strategic initiatives. Typically focused on Soldiers and members of the Army Chaplain Corps.

2.1.16. BUILDING STRONG & READY TEAMS: The Army Chief of Chaplains’ program for strengthening relationships, suicide prevention, resilience, and holistic wellness.

2.1.17. PROGRAM ADMINISTRATOR: Department of the Army administrator for a chaplain-led program, is the primary point of contact for issues pertaining to that program.

2.1.18. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the sub-Contractor.

2.1.19. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.20. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.1.21. MEETING SPACE. Contractor provided space in which the event is conducted.

May be at a Government or commercial facility. Includes space for all training activities, childcare, and consumption of food.

2.1.22. AUDIOVISUAL SUPPORT. Contractor provided equipment and troubleshooting for audio and video projection in support of event activities.

2.1.23. CHILDCARE. Contractor provided childcare services for authorized dependents of event participants.

2.1.24. TRANSPORTATION. Contractor provided transportation for event participants to and from the event location.

2.1.25. TRAINING ACTIVITY. Contractor provided activity that is essential to the event’s targeted outcome. Activities that are non-essential are considered recreation, and are not authorized.

2.1.26. CURRICULUM. Contractor provided training materials required for an event. May include, but is not limited to, paper, pens, workbooks, supplies, and other items required for training. Materials may be purchased from a curriculum vendor or developed locally. All curricula will be consistent with Chief of Chaplains Policy, Army Values, and Equal Opportunity policy.

2.1.27. FOOD. Contractor provided food in support of the event. Includes meals, break service, drinks, and snacks. Cost of food provided shall be consistent with the current rates published by the regulations/agencies listed at FAR 31.205-46(a)(2).

2.1.28. LODGING. Contractor provided sleeping accommodations for event participants and staff. Cost of lodging provided shall be consistent with the current rates published by the regulations/agencies listed at FAR 31.205-46(a)(2).

2.1.29. PROFILE SHEET. The document from the Event Leader that lists the requirements for each event that the Contractor is supposed to source. It details when, where, how much, and what type of support services will be required for the event.

2.1.30. AUTHORIZED EVENT LIST (AEL). A quarterly list of events given from the COR to the Contractor. The AEL is the authorizing document that allows the Contractor to begin supporting events. The AEL is submitted to the Contractor 45 calendar days prior the beginning of any quarter. Events added outside of this normal business cycle require a revised AEL.

2.1.31. CONTRACTOR TRAVEL. Travel to and from meetings, training, and events for Contractor employees as required by the contract and approved by the COR. This is not to be confused with “transportation” which is for event participants.

2.1.32. EVENT LEADER. A government individual primarily responsible for event related decisions. The Event Leader is the point of contact between the Contractor and the government for a specific event. The Event Leader is also responsible to inspect and report on the services provided within the event’s LSP.

2.1.33 EXTERNAL PRESENTER. Contractor provided individual to speak at, train, or facilitate an event. The individual may be a trainer or guest speaker. All External Presenters require approval by the COR.

2.1.34 GUEST SPEAKER. Contractor provided individual to present at an event that has discretion over the contents of their presentation. Guest Speakers require approval by the COR.

2.1.35 TRAINER. Contractor provided individual to present or train at an event that must follow a program of instruction. Trainers require approval by the COR.

2.1.36 STRONG BONDS. The previous name for the Building Strong and Ready Teams program. The Air National Guard continues to use this legacy name for their chaplain-led program.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AEL Authorized Event List AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DACH Department of the Army – Chief of Chaplains Office DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer LSP Logistical Support Package OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii)

OCCH Office of the Chief of Chaplains ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND

SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide personnel to conduct training events.

3.2 Facilities: The Government will provide facility access to Contractor personnel as required for contract performance. Contractor employees requiring access to Government computer networks are required to acquire and maintain a Common Access Card (CAC). The COR will be the Trusted Agent for validating CAC issuance using the Contractor Verification System.

3.2.2 Contractor eligibility for a CAC remains in force for the duration of this contract. The CAC shall be returned to the COR when the Contractor employee’s employment is terminated or upon expiration of the contract. The CAC will expire when Contractor eligibility terminates, or three years from the issuance date, whichever occurs first.

3.3 Materials: The Government will provide the Contractor with access to all existing and relevant Standard Operating Procedures and Policies associated with the required services.

3.4 Information: The Government will provide training projections and listing of approved training events, locations, and unit points of contact on a quarterly basis.

PART 4

CONTRACTOR FURNISHED ITEMS AND

SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Secret Facility Clearance: The Contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees identified in paragraph 1.6.7.2 performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office.

PART 5

SPECIFIC TASK

5. Specific Tasks: The Contractor shall provide event planning and logistical support services in support of U.S. Army Chaplaincy requirements. The Contractor shall work closely with designated program administrators, event stakeholders, and subject matter experts to ensure program requirements and customer expectations are satisfied throughout the period of performance.

Performance Requirements: The following section specifies the Performance Objectives and Performance Elements for the contract.

5.1 Provide Logistical Support Packages for events as required by the Authorized Event List (AEL).

The government will provide a minimum of 30 calendar days between publishing the quarterly Authorized Event List to the Contractor and the start date of the earliest event on the list. For any authorized events that give the Contractor less than 30 days’ notice, the Contractor has the right to respond with a statement of non-feasibility and shall not be required to provide a Logistical Support Package for that event. If the Contractor does not provide a statement of non-feasibility within 2 business days of notification, the Contractor must provide a Logistical Support Package for that event. The Contractor shall not provide a Logistical Support Package for an event with a notification less than 10 calendar days before the event start date.

The contractor will not suffer any penalty due to Force Majeure that is unavoidable with a reasonable response time. This includes being reimbursed for cancellation fees, or maintaining incentive eligibility.

5.1.1 The Contractor shall provide Standard Logistical Support Packages for events as required by the Authorized Event List.

5.1.1.1 The Contractor shall provide Meeting Space for events as required by the Authorized Event List.

Performance Standards

a) Standard: Meets use and occupancy codes for the event size and requirements

AQL: 100%

b) Standard: Ensure meeting space includes all setup and tear down/cleanup as applicable AQL: No more than 3% of events that do not meet standard per month

c) Standard: Meeting Space contracted no later than 30 days before the event start date if the Event Leader submits the Profile Sheet by 45 days before the event start date.

AQL: 95%

d) Standard: Meeting space costs will not exceed upper cost limits, as described in Technical Exhibit 4, without prior approval from the COR.

AQL: 98%

5.1.1.2 The Contractor shall provide Audio Visual Support for events as required by the Authorized Event List.

Performance Standards

a) Standard: Ensure audio visual equipment and support as needed for events AQL: 97% compliance per month.

b) Standard: Ensure all audio visual equipment is functional during scheduled meeting times with no more than 30 minutes total down-time per event AQL: 97% Compliance per month

5.1.1.3 The Contractor shall provide Child Care for events as required by the Authorized Event List. Child Care refers to the general care of children during set hours. It includes, but is not limited to, overseeing child play and activities, child hygiene and restroom needs, and feeding children with food provided by the venue.

Performance Standards

a) Standard: Childcare will be performed onsite where the event is being conducted or at other COR authorized location.

AQL: 100%

b) Standard: A sufficient number of childcare workers are present to meet age composition, adult/child ratios, and group sizes as required by Army Regulation 608-10, current Army regulatory guidance, and state and local child protection requirements. The more stringent of the age composition, adult/child ratios, and group sizes apply.

AQL: 100%

c) Standard: The Contractor shall verify that childcare workers have completed required screening and background checks before entering into an agreement for childcare services. Only childcare workers with the appropriate completed background checks as required by Army Directive 2014-23 and/or other current Army regulatory guidance shall be utilized to support Army childcare requirements.

AQL: 100%

d) Standard: The Contractor shall ensure childcare vendors provide a standard operating procedure outlining the services to be provided. Any incident involving a child shall be reported immediately to the facilitation team, OCCH, and in keeping with local, state and federal law.

AQL: 100%

5.1.1.3.1 The Contractor shall provide certified and qualified childcare providers for events as required by the Authorized Event List. In addition to other applicable requirements, the Contractor shall comply with Army Directive 2014-23 and Army Regulation 608-10.

Performance Standards

a) Standard: Childcare providers shall meet all applicable Federal, State, and Local requirements.

AQL: 100% compliance.

b) Standard: Childcare provider services shall be delivered during all scheduled times.

AQL: 98% compliance per month.

5.1.1.3.2 The Contractor shall submit all childcare providers' background checks with derogatory information to the COR for adjudication.

Performance Standards

a) Standard: Submitted no later than seven (7) calendar days after receiving the investigation results.

AQL: 90% compliance, 100% within 30 calendar days.

5.1.1.4 The Contractor shall provide transportation for events as required by the Authorized Event List. Transportation coordination responsibilities are limited to transporting participants as a group from a single location via charter bus, commercial vans, etc. to and from the training event and authorized training activity, if any. When privately owned vehicles (POV) are the authorized mode of travel, the Contractor shall also provide for the payment of hotel/facility parking fees (an authorized reimbursable).

Performance Standards

a) Standard: Commercially licensed vehicles must meet Federal, State and local licensing and registration requirements.

AQL: 100%.

b) Standard: Drivers must be licensed and insured.

AQL: 100%.

c) Standard: Commercially licensed vehicles must meet Federal, State, and local safety standards.

AQL: 100%

d) Standard: Transportation must arrive a minimum of 15 minutes prior to scheduled departure time to and from the event.

AQL: 97% compliance per month.

e) Standard: In the event a vehicle breaks down, a replacement vehicle will be dispatched within one hour of vehicle break down.

AQL: 99% compliance.

5.1.1.5 The Contractor shall provide curriculum and/or training materials for events as required by the Authorized Event List. Providing curriculum and/or training materials that are required to have a customs inspection may have significant delay.

Performance Standards

a) Standard: Correct and adequate curriculum and/or training material shall be shipped to the Government designated event point of contact at the event venue and arrive prior to commencement of each event.

AQL: 99% compliance per month.

5.1.1.6 The Contractor shall provide food for events as required by the Authorized Event List. Includes meals, break service, drinks, and snacks. Cost of food provided shall not exceed the applicable current per diem rates determined by the regulations/agencies identified in FAR 31.205-46(a)(2).

Performance Standards

a) Standard: Comply with all Federal, State, and local safety and food preparation and handling standards.

AQL: 100% compliance.

b) Standard: Cost of provided meals will not exceed per diem rates as outlined in FAR 31.205- 46(a)(4) without prior approval by the COR.

AQL: 99% compliance.

5.1.1.7 The Contractor shall coordinate training activities for events as required by the Authorized Event List and approved by the COR. Training activities must be essential to achieving the training outcome. Activities that are non-essential to the training outcome are considered recreation and are not allowed. Each training activity must be approved by the COR in writing.

Performance Standards

a) Standard: Authorized training activity must be ready and available at the scheduled activity time with no more than a 15 minute delay.

AQL: 90% compliance per month.

5.1.1.8 The Contractor shall provide lodging for events as required by the Authorized Event List.

Performance Standards

a) Standard: Lodging per room shall not exceed the applicable current per diem rates determined by the by regulations/agencies identified in FAR 31.205-46(a)(2) without prior approval from the COR.

AQL: 100% compliance.

b) Standard: Lodging shall be rated a minimum of 3 diamonds by the American Automobile Association (AAA) or equivalent. A 3-Star rating by Forbes will suffice in the absence of AAA ratings.

AQL: 100% compliance.

c) Standard: Lodging rooms must be accessed through interior doors.

AQL: 100% compliance.

5.1.2 The Contractor shall provide Specialized Logistical Support Packages for events as required by Authorized Event List.

5.1.2.1 The Contractor shall provide all Standard Logistical Support Package Task Elements for events as required by the Authorized Event List.

Performance Standards

a) Standard: All standards listed under paragraph 5.1.1.

AQLs in 5.1.1 apply.

5.1.2.2 The Contractor shall provide External Presenters for events as required by the Authorized Event List and approved by the COR. An External Presenter may speak at, train, or facilitate an event.

For an event that requires an External Presenter, the Event Leader will submit the External Presenter’s requirements to the Contractor. These requirements may include, but are not limited to topics, style, outcomes, event dates, or other relevant information. The Contractor shall be responsible to source these requirements and provide the Event Leader with a minimum of three options (when feasible) to provide best value to the government.